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Excellence Oyster Bay - Adults Only All Inclusive

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Premium bedding, minibar, in-room safe, free WiFi
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Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi

Explore the area

View in a map
Peninsula Oyster Bay, Falmouth
  • Place, Luminous Lagoon
    ‪7 min drive‬
  • Place, Rose Hall Great House
    ‪37 min drive‬
  • Place, Doctor's Cave Beach
    ‪51 min drive‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪50 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Junior Suite Garden View

Junior Suite Garden View | View from room

Junior Suite Garden View

8.4 out of 10
Very good
(21 reviews)
  • Garden view
  • 947 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite With Private Pool

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Junior Suite With Private Pool

9.2 out of 10
Wonderful
(20 reviews)
  • Garden view
  • 947 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View

View from room

Junior Suite Ocean View

9.4 out of 10
Exceptional
(12 reviews)
  • Ocean view
  • 807 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean Front

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Junior Suite Ocean Front

9.0 out of 10
Wonderful
(17 reviews)
  • Ocean view
  • 796 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite with Private Pool + 20% OFF SPA

Premium bedding, minibar, in-room safe, free WiFi

Excellence Club Junior Suite with Private Pool + 20% OFF SPA

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 947 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Ocean Front + 20% OFF SPA

View from room

Excellence Club Junior Suite Ocean Front + 20% OFF SPA

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 796 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Rooftop Terrace Suite with Plunge Pool Ocean Front + 20% OFF SPA

View from room

Excellence Club Rooftop Terrace Suite with Plunge Pool Ocean Front + 20% OFF SPA

7.8 out of 10
Good
(8 reviews)
  • Ocean view
  • 958 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Beach House Suite with Plunge Pool Ocean Front + 20% OFF SPA

View from room

Excellence Club Beach House Suite with Plunge Pool Ocean Front + 20% OFF SPA

9.6 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 797 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Honeymoon Rooftop Terrace Suite Plunge Pool + 20% OFF SPA

Premium bedding, minibar, in-room safe, free WiFi

Excellence Club Honeymoon Rooftop Terrace Suite Plunge Pool + 20% OFF SPA

  • Ocean view
  • 1098 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, free WiFi

Junior Suite

9.0 out of 10
Wonderful
(14 reviews)
  • Resort view
  • 800 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite with Plunge Pool Garden View

View from room

Junior Suite with Plunge Pool Garden View

8.8 out of 10
Excellent
(6 reviews)
  • Garden view
  • 800 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite with Plunge Pool Ocean Front

View from room

Junior Suite with Plunge Pool Ocean Front

9.6 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 900 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Partial Ocean View + 20% OFF SPA

View from room

Excellence Club Junior Suite Partial Ocean View + 20% OFF SPA

9.4 out of 10
Exceptional
(3 reviews)
  • Partial ocean view
  • 800 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Imperial Suite Rooftop Terrace with Plunge Pool Ocean Front

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Imperial Suite Rooftop Terrace with Plunge Pool Ocean Front

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 1400 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Beach Villa With Private Pool

Beach Villa With Private Pool | Terrace/patio

Beach Villa With Private Pool

  • Ocean view
  • 1510 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Beachfront House Suite With Plunge Pool + 20% OFF SPA

Premium bedding, minibar, in-room safe, free WiFi

Excellence Club Beachfront House Suite With Plunge Pool + 20% OFF SPA

10.0 out of 10
Exceptional
(4 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO JUNIOR SUITE OCEAN VIEW

View from room

FREE UPGRADE TO JUNIOR SUITE OCEAN VIEW

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO JUNIOR SUITE OCEAN FRONT

View from room

FREE UPGRADE TO JUNIOR SUITE OCEAN FRONT

8.0 out of 10
Very good
(1 review)
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE PARTIAL OCEAN VIEW

View from room

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE PARTIAL OCEAN VIEW

  • Partial ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO JUNIOR SUITE WITH PRIVATE POOL

View from room

FREE UPGRADE TO JUNIOR SUITE WITH PRIVATE POOL

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Falmouth

Located within 2 miles (3 km) of Blue Waters Beach Club, Excellence Oyster Bay - Adults Only All Inclusive is within 3 miles (5 km) of Luminous Lagoon. This 315-room, 5-star property has 2 outdoor pools along with a private beach and a full-service spa.

What's nearby

  • Luminous Lagoon - 7 min drive - 2.6 miles
  • Burwood Beach - 10 min drive - 4.3 miles
  • Montego Bay Convention Centre - 35 min drive - 19.1 miles
  • Rose Hall Great House - 37 min drive - 19.7 miles
  • Doctor's Cave Beach - 51 min drive - 29.2 miles

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 45 min drive

Restaurants

  • ‪White Bay - ‬6 min drive
  • ‪Napoli - ‬6 min drive
  • ‪Kfc - ‬11 min drive
  • ‪The Jablum Cafe @ Port of Falmouth - ‬13 min drive
  • ‪Riu The Steakhouse - ‬6 min drive

About this property

Excellence Oyster Bay - Adults Only All Inclusive

Excellence Oyster Bay - Adults Only All Inclusive features a private beach, a full-service spa, and 2 outdoor pools. Airport transportation is made easy with an airport shuttle (available 24 hours) for JMD 38844.51 per vehicle roundtrip. The front desk is staffed 24 hours a day to help with luggage storage and concierge services. Other amenities at this adults-only property include a gym, 4 hot tubs, and a sauna.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Minibars, coffee makers, and free local calls are also available.
2 outdoor swimming pools and 4 hot tubs are on site. Other recreational amenities include a private beach, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Miilé Spa has 13 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Similar properties

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Ocean Eden Bay - Adults Only - All inclusive
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  • Pool
  • Breakfast included
  • All inclusive
8.4 out of 10, Very Good, 3,811 reviews
$462 nightly
The price is $462
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • 10 bars/lounges
  • 11 restaurants
  • 3 poolside bars
  • A coffee shop/cafe

Restaurants on site

  • Chez Isabelle
  • Spice
  • The Grill
  • The Kitchen Table
  • The Lobster House

Things to do

  • 2 outdoor pools
  • 4 hot tubs
  • Boat tours
  • Full-service spa
  • Gym
  • Kayaking
  • Sailing
  • Sauna
  • Snorkeling

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 13 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (35 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (46 inches high)

More

  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable drinking straws available
  • Built in 2018
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic drinking straws
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Composting
  • Energy-saving switches in guestrooms
  • Free local calls
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: JMD 38844.51 per vehicle (roundtrip, maximum occupancy 2)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses a grey water recycling system and eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Excellence Oyster Bay Adults All-Inclusive Falmouth
Excellence Oyster Bay Adults All-Inclusive
Excellence Oyster Adults Incl
Excellence Oyster Bay Adults Only All Inclusive
Excellence Oyster Bay - Adults Only All Inclusive Falmouth

Frequently asked questions

Will I find all-inclusive options at Excellence Oyster Bay - Adults Only All Inclusive?

Excellence Oyster Bay - Adults Only All Inclusive is an all-inclusive resort and rates come with all meals and onsite activities. Activities include kayaking, soccer, and tennis.

Is a free cancellation option available at Excellence Oyster Bay - Adults Only All Inclusive?

Excellence Oyster Bay - Adults Only All Inclusive offers free cancellation on select room rates. For additional details, review the cancellation policy on our site.

What can I see near Excellence Oyster Bay - Adults Only All Inclusive?

This property is located in Falmouth, close to Luminous Lagoon, Martha Brae River, and Blue Waters Beach Club. Burwood Beach is also within a driving distance of 3.1 mi.

Is there parking available at Excellence Oyster Bay - Adults Only All Inclusive?

No, there isn't parking at this property.

Is there a spa available at Excellence Oyster Bay - Adults Only All Inclusive?

Miilé Spa is the property's spa and services include hot stone massages, Swedish massages, aromatherapy, and couples treatments.

Does Excellence Oyster Bay - Adults Only All Inclusive have luxury amenities?

Yes, guests can indulge in luxuries such as 2 outdoor pools, a private beach, and an ocean-view restaurant at this property.

Does Excellence Oyster Bay - Adults Only All Inclusive include a casino on the premises?

No, Excellence Oyster Bay - Adults Only All Inclusive doesn't have a casino.

Is there an indoor pool at Excellence Oyster Bay - Adults Only All Inclusive?

No, this property doesn't have an indoor pool; however, there are 2 outdoor pools and 4 hot tubs.

Is Excellence Oyster Bay - Adults Only All Inclusive a good place to stay for couples?

This adults-only property offers many amenities for couples such as a private beach and an ocean-view restaurant with some guestrooms featuring a private pool.

Are there hot tubs at Excellence Oyster Bay - Adults Only All Inclusive?

No, but this property does have a steam room.

Does Excellence Oyster Bay - Adults Only All Inclusive have a restaurant with a breakfast menu?

Yes, Excellence Oyster Bay - Adults Only All Inclusive has 11 restaurants, and serves breakfast for a surcharge.

Does Excellence Oyster Bay - Adults Only All Inclusive allow pets to stay free of charge?

No, pets and service animals aren't allowed at Excellence Oyster Bay - Adults Only All Inclusive.

Are there connecting rooms at Excellence Oyster Bay - Adults Only All Inclusive?

No, this property doesn't feature connecting guestrooms.

How close is the airport from Excellence Oyster Bay - Adults Only All Inclusive?

The closest major airport to Excellence Oyster Bay - Adults Only All Inclusive is Sir Donald Sangster Intl. Airport (MBJ), which is 23.2 mi away (45 minutes by car).

Are there rooms with balconies at Excellence Oyster Bay - Adults Only All Inclusive?

No, there aren't any guestrooms with balconies at Excellence Oyster Bay - Adults Only All Inclusive.

Does Excellence Oyster Bay - Adults Only All Inclusive have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Excellence Oyster Bay - Adults Only All Inclusive.

Excellence Oyster Bay - Adults Only All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 922 out of 1272 reviews
Rating 8 - Good. 198 out of 1272 reviews
Rating 6 - Okay. 72 out of 1272 reviews
Rating 4 - Poor. 36 out of 1272 reviews
Rating 2 - Terrible. 44 out of 1272 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Catherine E

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful! You’ll have no regrets booking the property!
Stayed 7 nights in Mar 2026

2/10 Terrible

Aidan

Stayed 4 nights in Feb 2026

10/10 Excellent

Serina H

Traveled with partner
We had an amazing stay at Excellence Oyster Bay. The food was absolutely phenomenal and the service was outstanding from start to finish. A special shoutout to D’Andre, our waiter, who truly went above and beyond to meet all of our needs — he was such a joy and made our experience even more memorable. The rooms were very clean, the grounds were beautifully maintained, and even though the weather wasn’t great, our stay was still incredible. We would absolutely return and highly recommend this resort
Stayed 6 nights in Feb 2026

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Here are just a few of the outstanding staff: Rojay, waiter at The Grill and Chez Isabelle, attentive, remembered my allergies each time. Antoinette, hostess at the Lobster House and Magna. She remembered our name and room number, always a smile on her face. Impressive! Kimono at the Zenith pool. Pleasant and efficient even though she seemed overworked. Allayah, The Lobster House. Remembered allergies and she was attentive. Britannia, Magna. A real professional server! Felicia, waitress at the small pool. She always seemed to be there when we were ready for another beverage. Christopher and Jessie at the Martini bar. They were friendly and hard workers. The bar could get quite busy and they always made sure to acknowledge each guest even if it would be a few minutes before they could take their order. Kenira, hostess at the breakfast buffet. She remembered us each morning and made us feel welcome. All of the staff in the Club Lounge were helpful and friendly. Overall we really enjoyed our 3rd stay at Excellence Oyster Bay!
Stayed 10 nights in Jan 2026

10/10 Excellent

Kimberley

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, very clean, nice food options
Stayed 6 nights in Jan 2026

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities
When we arrive, I was greeted by Hotel staff at the front door and then I was escorted to the front desk where I was checked in immediately and brought to a beautiful ocean front suit The food was amazing with your choice 10 of restaurants..on the property and after dinner you had a choice an amazing show or after dinner drinks at the main bar. I have traveled many countries and I can’t remember a staff that were so professional. And willing to go out of their way to provide you with the best customer service. I highly recommend this hotel for at least a five nights day to get the full ambience of the hotel.
Stayed 4 nights in Jan 2026

10/10 Excellent

Natalie

Stayed 3 nights in Jan 2026

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
The resort itself was amazing—beautiful property, excellent amenities, and very friendly, attentive staff. The food, service, and overall atmosphere were top-notch and truly made the stay enjoyable. That said, I would not recommend the garden view room. The garden view we initially had was very disappointing and did not match the quality of the resort. We upgraded to an ocean view/oceanfront room, and it completely changed the experience—it was absolutely worth the additional cost. I highly recommend booking ocean view or oceanfront for the best experience.
Stayed 4 nights in Jan 2026

10/10 Excellent

Nadine

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and amazing Jamaican food
Stayed 4 nights in Jan 2026

10/10 Excellent

Carrissa Maria

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The nicest staff I’ve ever met
Stayed 6 nights in Jan 2026

8/10 Good

Amanda

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Food and drinks were amazing. The people were very nice but the service was slow at times and the entertainment was minimum. Beach was just beautiful and the property was immaculate. We would come back at the right price!
Stayed 3 nights in Jan 2026

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything straight out of the car from greeting to the lobby and entire trip was phenomenal! I literally don’t think there was any stress because they were very accommodating and attentive with service. There was a standard and they met it each time! I’ve never been happier from the food, the amenities, the clean and beautiful room 5007 was the best room for the swim out suite literally centered! The staff was always amazing that they were memorable by name! Also was surprised the 24hr room service was amazing! Food options were great and it was always delivered within time! I will book again and again! Even the other guests were all very nice and welcoming! Made lots of acquaintances!
Our swimout
View from the balcony
The balcony at the Kitchen entrance
Hot tub
Stayed 4 nights in Jan 2026

10/10 Excellent

Jorge

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, amenities, friendly and helpful staff. The entire resort was really clean and elegant
Stayed 3 nights in Jan 2026

10/10 Excellent

Terry

Stayed 6 nights in Jan 2026

10/10 Excellent

Abir

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything stood out. It was amazing.
Stayed 3 nights in Jan 2026

10/10 Excellent

Awilda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay! The room was spotless, the staff was friendly and attentive, and the amenities were outstanding. The adults-only atmosphere made the experience very relaxing. We truly enjoyed our stay and would definitely return.
Stayed 3 nights in Jan 2026

10/10 Excellent

Mark Louis

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was awesome. They kept it clean and the staff was so kind. Whatever you needed you got. I would love to go back. It was so relaxing.
Stayed 7 nights in Jan 2026

10/10 Excellent

Bianca Ysabel Banzon

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My husband and I just returned from our honeymoon at Excellence Oyster Bay and have nothing but AMAZING things to say. The beach was beautiful - quiet, secluded, and kept so clean. The food was great, especially loved The Lobster House and Spice (specifically the Hibachi). Most importantly, the staff was INCREDIBLE. So personable and genuinely kind people. The entertainment team - specifically Martin, Tomayo, Jordanique, Rick, and Pauline - always had us laughing throughout the day and are pretty convincing when it came to participating in the activities throughout the day. Our very first dinner (and our very last) was at the Lobster House with Dave. He was attentive and offered exceptional service. Ricardo and De'andre were also great! Sherica at the front desk was amazing. Organized and charismatic. The perfect person to have as soon as you walk into the resort. Kefirya was the perfect host. Welcoming, kind, and checked in on us throughout our meal. Last but not least - the bartenders. Outstanding people that kept both our drinks (and hearts) full throughout our stay. Junior, Kishnoy, Rivarrio, Alex, and Jose-Anne. So fun to talk to and so great at their jobs. We have never had a better experience at an all-inclusive resort than at Excellence. They made our honeymoon so special and we are truly thankful! We are hoping to come back one day.
Stayed 9 nights in Jan 2026

10/10 Excellent

karli

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The resort was very well kept and clean! The staff was amazing, always making us feel welcome. We specifically appreciated the activities staff, they truly made our stay amazing! We had a great time with them. Room service was timely with great convenient food! The room provided many amenities that we enjoyed. The resort was very quiet and peaceful during our time there. Will definitely consider going here again!
Stayed 6 nights in Jan 2026

10/10 Excellent

Paul A, Somerset

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room with great staff and great swim up heated pool with beach view and access….
Stayed 7 nights in Jan 2026

10/10 Excellent

Rua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the view. Loved the room we stayed at. The only issue I had was the private pool didn’t really ever warm up but I plan to come back during the warmer months and enjoy it again to the max!
Stayed 5 nights in Dec 2025

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was the best honeymoon we could have asked for. The resort is stunning and well-maintained. We had a beach house room, which gave us direct access to the beach, a plunge pool, lounge furniture, and a cabana right on the sand. Our room was spacious, clean, and comfortable. The beach itself was so nice - water was clean and warm! The main pool and infinity pool were immaculate. Our Excellence Club room came with a hydrotherapy session and our guide, Tishaun, was wonderful. We had no idea what to expect, but we loved every second of it! Every meal that we had was delicious, and we always walked away happy and full! All these things are amazing and great, but it wouldn’t have been anywhere near as wonderful as it was without the staff. From the second we arrived until the moment we left, each person we interacted with made us feel like family. A few people who I absolutely have to thank for making this a dream trip: Sharica at check-in, Giovanne, Ian at the pool, Letishia and Jose-Anne at the martini bar, Ojeuecko who spoiled us rotten with coconut mojitos and blackjacks, our pool ladies - Latifa, Hyana, and Keisha who made sure we always had a drink and always stopped to talk with us, Carlene - hibachi chef extraordinaire at Spice, and hostesses P erecia and Makeda, who always greeted us with smiles. An extra gigantic thank you to the entertainment staff, especially Pauline, Martin, Degrick, Tomayo, and Jordanique for keeping us dancing, singing, and smiling every day!
Stayed 8 nights in Jan 2026

10/10 Excellent

Daniel

Liked: Cleanliness
Great place to stay and unwind.
Stayed 5 nights in Dec 2025

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Definitely a top five resort of all the resort we’ve stayed at!!! We’ve been twice and the service, food, and amenities are wonderful and consistent
Stayed 5 nights in Dec 2025

2/10 Terrible

Trelvis, Miami Beach

The food was not good. I tried most of the restaurants and did not have a great experience. Plus the service was slow as well. There was a lot of stale bread items. The rooms were nice but housekeeping did not arrive until close to 5pm or shortly thereafter. Landscaping began in the morning hours and continued into the night. I did not see a lot of overall organization with the staff. A spilled cup of soda or some drink from the night before remained in the pool area until the next afternoon. There was an outdoor umbrella that got blown over by the wind. It went down into the pool area among other guests. There was an employee standing near that did nothing to retrieve the umbrella. Another staff walked by and did nothing while other guests retrieved the umbrella. It took a third staff member to retrieve the umbrella. No one asked if the guests were hurt or injured. I am not sure if there were excursions available or kayak or boat rentals. It was not offered. I don’t think that I would recommend.
Stayed 4 nights in Dec 2025

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