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Neptune Village Beach Resort & Spa All Inclusive

4.0 star property
Beachside property with outdoor pool

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Photo gallery for Neptune Village Beach Resort & Spa All Inclusive

Outdoor pool, pool umbrellas, sun loungers
Garden
In-room safe, free WiFi, bed sheets, alarm clocks
Billiards
On the beach, white sand, sun loungers, beach towels

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • All inclusive
  • Spa
  • Parking included

Explore the area

View in a map
Diani Beach, Galu Kinondo, Diani Beach, 80400
  • Place, Galu Kinondo Beach
    ‪7 min walk‬
  • Place, Colobus Conservation
    ‪3 min drive‬
  • Place, Diani Beach
    ‪4 min drive‬
  • Airport, Mombasa (MBA-Moi Intl.)
    ‪58 min drive‬

Room options

View all photos for Superior Room, Garden Area

Superior Room, Garden Area | In-room safe, free WiFi, bed sheets, alarm clocks

Superior Room, Garden Area

  • 291 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room, Oceanfront

In-room safe, free WiFi, bed sheets, alarm clocks

Deluxe Room, Oceanfront

  • 291 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

In-room safe, free WiFi, bed sheets, alarm clocks

Junior Suite

  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, Garden Area

In-room safe, free WiFi, bed sheets, alarm clocks

Deluxe Room, Garden Area

  • Partial ocean view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Premium Room, Garden View

Premium Room, Garden View | In-room safe, free WiFi, bed sheets, alarm clocks

Premium Room, Garden View

  • 334 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

About the neighborhood

Diani Beach

Located in Galu Beach within a short walk of Galu Kinondo Beach, Neptune Village Beach Resort & Spa All Inclusive is within 2 miles (3 km) of Colobus Conservation. This 78-room, 4-star property welcomes guests with 2 restaurants, a full-service spa, and an outdoor pool.

What's nearby

  • Galu Kinondo Beach - 7 min walk - 0.4 miles
  • Colobus Conservation - 3 min drive - 1.9 miles
  • Diani Beach - 4 min drive - 3.0 miles
  • Nyali Beach - 58 min drive - 33.3 miles
  • Bamburi Beach - 60 min drive - 36.0 miles

Getting around

  • Mombasa (MBA-Moi Intl.) - 96 min drive

Restaurants

  • ‪Havana Bar, Diani Beach - ‬8 min drive
  • ‪Lala Galu - ‬4 min walk
  • ‪Nomad's Beach Bar And Restaurant - ‬6 min drive
  • ‪Tapa Beach Bar - ‬3 min drive
  • ‪Pallet Cafe - ‬3 min drive

About this property

Neptune Village Beach Resort & Spa All Inclusive

Beachside property with outdoor pool
At Neptune Village Beach Resort & Spa All Inclusive, guests enjoy a full-service spa, an outdoor pool, and a children's pool. If you decide to drive, there's free parking. Multilingual staff at the 24-hour front desk can assist with concierge services, securing valuables, and luggage storage. Other amenities at this all-inclusive property include a sauna, free WiFi in public areas, and a hot tub.
Guests can expect to find free WiFi and TVs with satellite channels. Other standard amenities include balconies, refrigerators, and coffee makers.
An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, 5enses Sea Spa. Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is equipped with a sauna and Turkish bath/hammam. The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Similar properties

Exterior
Pinewood Beach Resort and Spa
  • Pool
  • All inclusive
  • Spa
  • Parking included
9.2 out of 10, Wonderful, 31 reviews
$172 nightly
The price is $203
Dec 21 - Dec 22
Total with taxes and fees
Pinewood Beach Resort and Spa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bustani
  • Karamu

Things to do

  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Hot tub
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Tennis
  • Windsurfing

Family friendly

  • Children's pool
  • Free babysitting
  • Free children's club
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Hot/mineral springs
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • Elevator

More

  • 165 buildings
  • 2 floors
  • Banquet hall
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Neptune Village Beach
Neptune Village Beach Resort
Neptune Village Beach Resort All Inclusive Ukunda
Neptune Village Beach Ukunda
Neptune Village Beach Resort Spa All Inclusive
Neptune Village Beach Resort All Inclusive
Neptune Village Beach Resort & Spa All Inclusive Diani Beach
Neptune Village Beach Resort Spa All Inclusive
Neptune Village Beach All Inclusive
Neptune Village Beach Resort & Spa All Inclusive Diani Beach
Neptune Village Beach Resort All Inclusive Diani Beach
Neptune Village Beach All Inclusive Diani Beach
Neptune Village All Inclusive

Frequently asked questions

Are there all-inclusive options at Neptune Village Beach Resort & Spa All Inclusive?

Neptune Village Beach Resort & Spa All Inclusive is an all-inclusive resort and rates come with all meals and onsite activities. Activities include snorkeling, windsurfing, and sailing.

How much does it cost to stay at Neptune Village Beach Resort & Spa All Inclusive?

As of Dec 20, 2025, prices found for a 1-night stay for 2 adults at Neptune Village Beach Resort & Spa All Inclusive on Jan 5, 2026 start from $314.41, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Neptune Village Beach Resort & Spa All Inclusive?

Neptune Village Beach Resort & Spa All Inclusive provides free cancellation on select room rates. For specific requirements, review the cancellation policy on Orbitz.

What's there to see around Neptune Village Beach Resort & Spa All Inclusive?

This property is situated in Galu Beach within a short 6-minute walk of Galu Kinondo Beach. You'll also find Diani Beach and Colobus Conservation within a short drive.

Will I be able to park at Neptune Village Beach Resort & Spa All Inclusive?

Yes, self parking is offered for free at the all-inclusive property.

Is a spa located at Neptune Village Beach Resort & Spa All Inclusive?

5enses Sea Spa is the property's spa and services include body wraps, hot springs, mani/pedis, and massages.

Does Neptune Village Beach Resort & Spa All Inclusive feature a casino on the premises?

No, Neptune Village Beach Resort & Spa All Inclusive doesn't have a casino.

Is there an indoor pool at Neptune Village Beach Resort & Spa All Inclusive?

No, this property doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What do couples enjoy most about Neptune Village Beach Resort & Spa All Inclusive?

This beachfront all-inclusive property offers plenty of amenities for couples including an outdoor pool, a poolside bar, and a restaurant with al fresco dining.

Does Neptune Village Beach Resort & Spa All Inclusive have a hot tub?

Yes, this all-inclusive property has a spa tub.

Does Neptune Village Beach Resort & Spa All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Neptune Village Beach Resort & Spa All Inclusive has 2 restaurants, and serves free buffet breakfast each morning.

Does Neptune Village Beach Resort & Spa All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Neptune Village Beach Resort & Spa All Inclusive.

Are there connecting rooms at Neptune Village Beach Resort & Spa All Inclusive?

No, there aren't connecting guestrooms at this all-inclusive property.

Where is the closest airport to Neptune Village Beach Resort & Spa All Inclusive?

The closest major airport to Neptune Village Beach Resort & Spa All Inclusive is Ukunda (UKA), which is 5.2 mi away (23 minutes by car). Another top airport is Mombasa (MBA-Moi Intl.), which is around 22.9 mi away.

Are there rooms with balconies at Neptune Village Beach Resort & Spa All Inclusive?

Yes, every guestroom at Neptune Village Beach Resort & Spa All Inclusive comes with a balcony with some featuring ocean or garden views.

Does Neptune Village Beach Resort & Spa All Inclusive have a wedding venue on site?

There are wedding services available at Neptune Village Beach Resort & Spa All Inclusive if that's in your vacation plans.

Neptune Village Beach Resort & Spa All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 13 out of 38 reviews
Rating 8 - Good. 14 out of 38 reviews
Rating 6 - Okay. 8 out of 38 reviews
Rating 4 - Poor. 3 out of 38 reviews
Rating 2 - Terrible. 0 out of 38 reviews

7.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Afrim

Traveled with family
Liked: Amenities
Disliked: Cleanliness
Value for money was not good. We paid a lot for whet we got.
Stayed 4 nights in Jul 2025

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It is a very beautiful and well thought resort. The access to the sister resort is an awesome and welcome change to the monotony of the resort.
Stayed 4 nights in Oct 2024

10/10 Excellent

ANNET, ISTANBUL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Workers are lovely
Stayed 7 nights in Sep 2024

10/10 Excellent

SAMIRA

Liked: Cleanliness, staff & service, property conditions & facilities
Good staff
Stayed 4 nights in Aug 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding

Wonderful staff and excellent facilities!
Stayed 4 nights in Apr 2024

4/10 Poor

Michael

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Way too many flying insects on, yes, on the food. Flies at the dessert stations...flies at the tables when eating. Hot tubs are accessible only when purchasing spa services. And the hot tubs were tiny, fits 2 only. I did not feel comfortable using the beach, too many unknowns approaching you. Insect, fruit flies in the rooms. Light switches are confusing.
Stayed 7 nights in Jul 2023

10/10 Excellent

Randy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so very friendly and helpful!
Stayed 4 nights in Feb 2023

8/10 Good

Darnis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great food and spa

Great food staff friendly. Some repairs need around property. The spa was one of the best I have gone to.
Stayed 4 nights in Feb 2022

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time staying in Neptune. I booked a room at Neptune Village again however it was closed at this time due to covid. We stayed in a room in the “village” but all the facilities are closed. We used all the facilities in the “palm.” The first we arrived, all meals were ala Carte as there wasn’t many guests staying. On the second day and onwards, the meals were buffet. The rooms are spacious however it definitely needs an upgrade. We stayed in Room 8 which has the best view of the sea and the palm amenities. The staff was fast when replying to my queries and requests.
Stayed 3 nights in May 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Nice place for a holiday, especially good for families with young children. The towels and bed sheets are worn out, shower has litttle pressure and the swimming pool closes at 6pm everyday for treatment - no wiggle room here. Its understandable for the safety of the children, but the adults miss out on hanging around the pool and bar pool till late. Overall, good place to stay
Stayed 3 nights in Dec 2018

10/10 Excellent

Ruben, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the most beautiful experience in all my life ;-) GREAT!
Stayed 2 nights in Jun 2018

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Basic but had a relaxing break

Probably would not go back but was ok. Needs better deco and more efficient bar staff.
Stayed 7 nights in Dec 2017

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location, and fairly good accomodation arrangements. The staff was awesome!
Stayed 2 nights in Nov 2017

8/10 Good

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay for couples, families, & groups

Neptune is a fantastic place to stay- easy to get to from ukunda or mombassa (longer drive). The hotel is right on the beach (though all the beach chairs are on the grass above the beach), and the beach is gorgeous and well maintained. Security is always around. There are multiple restaurants, bars, and even a snack bar, to ensure everyone's needs are satisfied. Activities organized during the day and at night for those that are interested, water sports, fitness.. The hotel staff is extremely kind and attentive. they will come ask if you need anything, even when laying on lounge chairs, and will provide support as needed. I got sick one day and most staff came to see me to ask how I was feeling, were attentive to food and drinks as I needed...incredible. Some even speak german, french and various other languages.. Any of the three neptune hotels on sight are great-and interconnected.
Stayed 2 nights in Jun 2017

8/10 Good

hatim, mombasa

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

nice hotel

pleasing experience, would go back if rate is lower.

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort

Beach front location

The stay was ok. Hotel staff generally slow to respond but the food was great.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Ricardo Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place

10/10 Excellent

Lala, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Holiday resort

Staff very Friendly, Food is Very Good, Clean and great location

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities

6/10 Okay

Philip, Ithaca

Liked: Property conditions & facilities, room comfort

Confusing rules, rude front desk person

After checking in, we felt pushed around. We were recharging our laptops in the empty lobby, but we were told to go do that in our room. Too many confusing unwritten rules. The beach was nice.

4/10 Poor

Dunc6012

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Tired and of a standard below other Diani hotels

The Neptune Village is becoming 'tired'. Recommended to use the safe in the room but it didn't work for the first 24 hours. Room telephone did not work throughout stay and staff appeared uninterested. Staff we're slow to react to problems. Room was ok and clean and food was average. Difficult to have a relaxing time with loud music being played by the pool. I have stayed at a number of hotels at Diani, Nyali, Watamu and Malindi. This one was disappointing.

6/10 Okay

Ali, Mombasa

Disliked: Cleanliness

So so hotel. Would not stay again.

Not a lot of variety on food and as per previous reviews full of fat. Got a bit of an upset stomach for the night when we had the fried fish at the snack bar. Restaurant staff were friendly and polite but other staff like their grounds keepers were little undisciplined kids who starred at us inside our rooms while they were doing their work in the garden outside. Creepy.

10/10 Excellent

RICK, Middle East, Gulf States

Liked: Staff & service, property conditions & facilities

Great comfortable relaxing outdoor facilities.

The outdoor facilities are wonderful, relaxing and perfect for a holiday with one exception; the beautiful beach is not comfortable with the relentless Hawkers "Beach Boys" incessantly following you trying to sell exactly the same things. They ruin the beach and made it off limits. You can hardly ever take a quiet walk along the beach. The staff Entertainment Crew - Animation - are friendly, personable and make the facility lively day night with activities from, Swahili lessons, pool exercise, stretching, Football on beach, Volleyball, etc and nighttime shows and production and games. All Inclusive resort offers quality food at fair price, however optional activities (water sports, spa etc) are hawked by 'on commission' staff daily. "Pay for" items include everything else - one must pay for water in rooms and phone calls etc. This is definitely a 4 Star Resort for its facilities but the Decor and cleanliness is below par and dated. I would definitely come back but i might check out other hotels and resorts in the area. I design and build resorts in the Middle East and South East Asia; and visit Hotels around the world: These 3 Hotels; Neptune Palms, Neptune Village and Neptune Paradise (closed for repairs) are owned by one man, they need to be improved to maintain 4 star rating. The Staff and mid level staff are amazing, the mangers need people skills, especially in front of guests.

10/10 Excellent

Thomas

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

You will have an amazing time!

Very relaxing, big spacious area and apartments, loads of food.
Stayed 4 nights in Feb 2025

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