Excellent communication with the Property manager when a need arise. Space seemed smaller in real life, however was nicely appointed. The entry, and keying system is not exactly what I would call user friendly. I blamed myself at first, technologically challenged, only to feel somewhat redeemed to see 2 twenty something trapped in the main entrance as was I. I had hair and makeup people there, and they were trapped between floors, with no way to get either back in or out. Parking I would say is similarly frustrating. I know you can improve these areas with a little thought. Perhaps guest may not be voicing it back to you - trust me, while there I did hear about it from other guests
The location is great! Walking distance to lots of fun places, back outside bar in the evening - super! And other fun clubs/ restaurants 50ft away!! Excellent!!