Crowne Plaza Minneapolis West by IHG

3.5 star property
Suburban hotel with a full-service spa and a health club

Choose dates to view prices

Photo gallery for Crowne Plaza Minneapolis West by IHG

Exterior
Meeting facility
Exterior
Interior
Indoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Spa
  • Room service
  • Pet friendly

Explore the area

Map
3131 Campus Drive, Plymouth, MN, 55441
  • Abbott Northwestern - WestHealth
    ‪8 min walk‬
  • Sky Zone Indoor Trampoline Park
    ‪2 min drive‬
  • Ridgedale Center
    ‪6 min drive‬
  • Minneapolis, MN (MSP-Minneapolis - St. Paul Intl.)
    ‪34 min drive‬

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Room options

Presidential Suite, 1 King Bed

  • 1705 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 515 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(12 reviews)
  • 265 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Double Beds

7.6 out of 10
Good
(4 reviews)
  • 265 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 325 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(13 reviews)
  • 265 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 265 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

8.8 out of 10
Excellent
(3 reviews)
  • 265 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Plymouth

Within a short walk of Abbott Northwestern - WestHealth, Crowne Plaza Minneapolis West by IHG is within 2 miles (3 km) of Sky Zone Indoor Trampoline Park. This 3.5-star hotel welcomes guests with 243 rooms and conveniences like a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Abbott Northwestern - WestHealth - 8 min walk - 0.5 miles
  • Sky Zone Indoor Trampoline Park - 2 min drive - 1.1 miles
  • Ridgedale Center - 6 min drive - 4.6 miles
  • Target Field - 15 min drive - 11.8 miles
  • U.S. Bank Stadium - 18 min drive - 12.7 miles

Getting around

  • Fridley Station - 18 min drive
  • Minneapolis - St. Paul Intl. Airport (MSP) - 32 min drive

Restaurants

  • ‪Chipotle Mexican Grill - ‬4 min drive
  • ‪McDonald's - ‬11 min walk
  • ‪Sunshine Factory Bar & Grill - ‬2 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Perkins American Food Co. - ‬3 min drive

About this property

Crowne Plaza Minneapolis West by IHG

Suburban hotel with a full-service spa and a health club
Crowne Plaza Minneapolis West by IHG features a full-service spa, an indoor pool, and a gym. If you drive, put free parking to good use. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this spa hotel include a sauna, outdoor tennis courts, and free WiFi in public areas.
42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, coffee makers, and phones.
2 outdoor tennis courts and a health club are featured at the hotel. An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa at Plymouth Creek has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 12 to 19 for adults and USD 9 to 11 for children
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Restaurants on site

  • Creekside Cafe and Lounge

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Racquetball/squash
  • Sauna
  • Volleyball
  • Yoga classes

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • 35 meeting rooms
  • 38,193 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1983
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25.00 per pet, per night
  • 2 total pets
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per stay
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: 7.5 percent of room rate
The resort fee includes:
  • Business center/computer access
  • Fitness center access
  • Health club access
  • Housekeeping
  • Pool access

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 12 to 19 for adults, and USD 9 to 11 for children
  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Minneapolis
Crowne Plaza Minneapolis West
Crowne Plaza Minneapolis West Hotel
Crowne Plaza Minneapolis West Hotel Plymouth
Crowne Plaza Minneapolis West Plymouth
Crowne Plaza West Minneapolis
Minneapolis Crowne Plaza West
Minneapolis West

Frequently asked questions

Is a free cancellation option available at Crowne Plaza Minneapolis West by IHG?

Crowne Plaza Minneapolis West by IHG offers free cancellation on certain room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Crowne Plaza Minneapolis West by IHG?

As of Jun 22, 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Minneapolis West by IHG on Jun 29, 2025 start from $96.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Crowne Plaza Minneapolis West by IHG?

This hotel is located in Plymouth, close to Ridgedale Center, Venetian Indoor Waterpark, and Shoppes at Arbor Lakes. You'll also find Sky Zone Indoor Trampoline Park and Fish Lake Regional Park within a short drive.

Is there parking available at Crowne Plaza Minneapolis West by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is a spa located at Crowne Plaza Minneapolis West by IHG?

Spa at Plymouth Creek is the hotel's spa and services include Swedish massages, sports massages, aromatherapy, and body wraps.

Does Crowne Plaza Minneapolis West by IHG include a casino on the premises?

No, Crowne Plaza Minneapolis West by IHG doesn't have a casino.

Will I find an indoor pool at Crowne Plaza Minneapolis West by IHG?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 7:00 AM and 10:00 PM.

What will couples enjoy most about a stay at Crowne Plaza Minneapolis West by IHG?

There are plenty of amenities for couples at this hotel, including an indoor pool, a garden-view restaurant, and a full-service spa.

Are there hot tubs at Crowne Plaza Minneapolis West by IHG?

Yes, guests can enjoy a spa tub at this hotel.

Does Crowne Plaza Minneapolis West by IHG have a restaurant that serves breakfast?

Yes, Crowne Plaza Minneapolis West by IHG serves a full breakfast for a surcharge each morning at Creekside Cafe and Lounge.

Will Crowne Plaza Minneapolis West by IHG allow pets to stay for free?

Although they can't stay for free, pets are welcome at Crowne Plaza Minneapolis West by IHG for a fee of USD 25.00 per pet, per night.

Does Crowne Plaza Minneapolis West by IHG have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Crowne Plaza Minneapolis West by IHG?

The closest major airport to Crowne Plaza Minneapolis West by IHG is Minneapolis, MN (FCM-Flying Cloud), which is 15.7 mi away (22 minutes by car). Another top airport is Minneapolis - St. Paul Intl. Airport (MSP), which is located 23.3 mi away (32-minute drive).

Are there rooms with balconies at Crowne Plaza Minneapolis West by IHG?

No, at Crowne Plaza Minneapolis West by IHG, there aren't any guestrooms that list a balcony.

Does Crowne Plaza Minneapolis West by IHG have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Crowne Plaza Minneapolis West by IHG.

Crowne Plaza Minneapolis West by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 480 out of 1002 reviews
Rating 8 - Good. 302 out of 1002 reviews
Rating 6 - Okay. 107 out of 1002 reviews
Rating 4 - Poor. 62 out of 1002 reviews
Rating 2 - Terrible. 51 out of 1002 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Richard

Stayed 1 night in Feb 2025

8/10 Good

Tammi L

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent customer service

Customer service was excellent.
Stayed 1 night in Feb 2025

6/10 Okay

Steven

Traveled with group
Stayed 1 night in Jan 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Most interesting and visually amazing hotel I've ever stayed at.
Stayed 1 night in Oct 2024

10/10 Excellent

Nina

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their pool is wonderful

8/10 Good

Cody

Liked: Staff & service, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Thomas

Stayed 1 night in Dec 2024

10/10 Excellent

Laurie

Stayed 1 night in Dec 2024

10/10 Excellent

Constance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet

Relaxing
Stayed 5 nights in Dec 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Dec 2024

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to alot of spots to do things
Stayed 3 nights in Nov 2024

8/10 Good

Stella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

2/10 Terrible

Donna

Business traveler
Disliked: Cleanliness, amenities
Old and not clean
Stayed 1 night in Oct 2024

8/10 Good

WENDELL, Lenexa

Liked: Cleanliness, staff & service, property conditions & facilities
Under cover parking
Stayed 3 nights in Nov 2024

2/10 Terrible

Elizabeth l

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Nov 2024

8/10 Good

Heather

Traveled with group
Liked: Staff & service
Disliked: Amenities
I think the property needs a tremendous upgrade. I'd pay more for better quality. Also, there are limited dining options, which I hate. However, the staff is wonderful. Loved the ladies at the bar who were exhibited excellent service.
Stayed 2 nights in Nov 2024

6/10 Okay

Anne

Traveled with family
Liked: Cleanliness, staff & service
Check in took more time than it should have. Our shower/tub faucet could not be completely shut off so there was water dripping during our entire stay. On both mornings, there was no hot water at 8:15 in the morning. The staff in the dining areas and bar were fantastic and the food was pretty good for a hotel.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tom

Stayed 1 night in Nov 2024

8/10 Good

Andrew

Traveled with partner
Liked: Staff & service
Enjoyable staycation for wife and I. I liked the property, the feel, the style, but the last update was clearly in the mid-80s. And the pool area needs to have the gigantic sheets of rotten paint pulled off and repainted - ugh.
Stayed 2 nights in Aug 2024

6/10 Okay

Brian

Business traveler
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Staff at front desk gives no info of where things are when you check in such as ice machine, breakfast and parking entrance to hotel. I walked up to the desk and they sat in the office looking at me instead of coming to the desk to help me like they hoped I would just go away not friendly or helpful at all
Stayed 3 nights in Oct 2024

10/10 Excellent

Matt

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Dalene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Marshal

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Room was covered in dust, bathroom in the room had mold on the ceiling of the shower and every wall due to non working shower fan.
Stayed 2 nights in Oct 2024

8/10 Good

Carrie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfectly fine stay.

Solid place to stay. Parking is awful. Down a hill around a corner. No valet for people that might need it. Only elite members can park up close to the door. Would hate to stay in winter. Put at farthest room from elevator next to machine room while traveling with friend with mobility issues. Thankfully it was only a one night stay on a longer trip.
Stayed 1 night in Sep 2024