The hotel is good for a night, my wife and I stayed at this place the night before our flight from Milano Malpensa, the hotel is good located, clean, just ok for what we needed. Breakfast was good and included in the price, wifi was also ok. The only issue we had is that when we booked through hotels.com there was no place to request the shuttle, so we arrived at 10pm to the ariport from Krakow and I called the hotel, they told me the shuttle service should have been reserved with at least 2 hours of anticipation so in order to send the shuttle they charged me 15 euros, this is something I really didnt like but I didnt have other option, I think hotels.com should give more details about the shuttle and include an option to request it when we do the reservation.