The Elser Hotel Miami

Property class: 4
VIP Access

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Full-size fridge, microwave, oven, stovetop
Full-size fridge, microwave, oven, stovetop
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
398 NE 5th Street, Miami, FL, 33132
  • Place, Downtown Miami Shopping District
    ‪1 min walk‬
  • Place, Bayside Marketplace
    ‪1 min walk‬
  • Place, Bayfront Park
    ‪1 min walk‬
  • Airport, Miami, FL (MIA-Miami Intl.)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
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  • Extra savings and perks for Rewards members

Room options

Bay View One Bedroom Suite with King Bed

9.0 out of 10
Wonderful
(19 reviews)
  • Bay view
  • 641 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Bay View One Bedroom Suite with King Bed ADA

10.0 out of 10
Exceptional
(3 reviews)
  • Bay view
  • 641 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Bay View Studio with King Bed

9.2 out of 10
Wonderful
(182 reviews)
  • Bay view
  • 456 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Bay View Studio with King Bed ADA

10.0 out of 10
Exceptional
(4 reviews)
  • Bay view
  • 456 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Bay View Three Bedroom Suite with King/King/Queen

10.0 out of 10
Exceptional
(1 review)
  • Bay view
  • 1149 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds, 1 Queen Bed and 1 Double Sofa Bed

Bay View Two Bedroom Suite with King/Queen

9.6 out of 10
Exceptional
(20 reviews)
  • Bay view
  • 1149 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

Bay View Two Bedroom Suite with King/Queen ADA

  • Bay view
  • 1149 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 1 King Bed

City View One Bedroom Suite with King Bed

9.4 out of 10
Exceptional
(12 reviews)
  • City view
  • 687 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

City View Three Bedroom Suite with King/Queen/Queen

8.0 out of 10
Very good
(12 reviews)
  • City view
  • 1307 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Suite, Multiple Beds, City View

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 1307 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

City View Three Bedroom Suite with King/Queen/Two Twins

9.0 out of 10
Wonderful
(11 reviews)
  • City view
  • 1267 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

City View Three Bedroom Suite with King/Queen/Two Twins ADA

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1267 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

Ocean View One Bedroom Suite with King Bed

9.8 out of 10
Exceptional
(9 reviews)
  • Ocean view
  • 675 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Ocean View One Bedroom Suite with King Bed ADA

  • Ocean view
  • 675 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Ocean View Three Bedroom Suite with King/Queen/Queen

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 1202 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Ocean View Two Bedroom Suite with King/Queen

8.8 out of 10
Excellent
(18 reviews)
  • Ocean view
  • 1070 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

Ocean View Two Bedroom Suite with King/Queen ADA

  • Ocean view
  • 1068 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

Miami

Located in Downtown Miami, The Elser Hotel Miami is next to popular attractions like Bayside Marketplace and Downtown Miami Shopping District. This 430-room, 4-star hotel has a restaurant, a private beach, and an outdoor pool.

What's nearby

  • Downtown Miami Shopping District - 1 min walk - 0.0 miles
  • Bayside Marketplace - 1 min walk - 0.1 miles
  • Bayfront Park - 1 min walk - 0.1 miles
  • Island Queen Cruises - 3 min walk - 0.2 miles
  • Kaseya Center - 7 min walk - 0.4 miles

Getting around

  • Freedom Tower Metromover Station - 3 min walk
  • Miami Central Brightline Train Station (EKW) - 11 min walk
  • Miami, FL (MPB-Public Seaplane Base) - 10 min drive

Restaurants

  • ‪Bacardi Ocho Lounge - ‬4 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Bacon Bitch - ‬3 min walk
  • ‪Bubba Gump Shrimp Co. - ‬3 min walk
  • ‪La Cañita - ‬5 min walk

About this property

The Elser Hotel Miami

Built in 2022, the brand new The Elser Hotel Miami offers an outdoor pool, a 24-hour gym, and a rooftop terrace. Parking is available for USD 63 per night (USD 75 per night for valet parking), and there's also an area shuttle. Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and securing valuables. Additional amenities include a hot tub, express check-out, and laundry facilities.
55-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi. Tempur-Pedic beds grant a restful night's sleep, and bathrooms offer rainfall showers, hair dryers, and toothbrushes and toothpaste. Kitchens, washers/dryers, and balconies are also standard. Weekly housekeeping is available.
An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Area shuttle (surcharge) up to 1.7 mi
  • Secured, covered self parking on site (USD 63 per night)
  • Secured, covered valet parking on site (USD 75 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: USD 25 to 50 for adults and USD 25 to 50 for children
  • 2 bars/lounges
  • A beach bar
  • A poolside bar
  • A restaurant

Restaurants on site

  • Bayview Terrace
  • ViceVersa

Things to do

  • 24-hour health club
  • Fitness classes
  • Hot tub
  • Outdoor pool
  • Yoga classes

Family friendly

  • Dining table
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Beach umbrellas
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 49 floors
  • Banquet hall
  • Built in 2022
  • Communal living room
  • Renovated entire property - November 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Tempur-Pedic mattress

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Espresso maker
  • Free bottled water
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Minibar
  • Oven
  • Paper towels
  • Restaurant dining guides
  • Separate dining area
  • Stovetop
  • Wet bar

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 150 per accommodation, per stay, plus a deposit of USD 125 per stay
  • Dogs and cats only
  • 2 total (75 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 200 per accommodation, per night
  • Resort fee: USD 66.67 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach towels
  • Bicycle storage
  • Concierge service
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Partner property beach club access
  • Pool access

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 25 to 50 for adults, and USD 25 to 50 for children
  • Covered self parking fee: USD 63 per night (in/out privileges)
  • Covered valet parking fee: USD 75 per night (in/out privileges)
  • Pet deposit: USD 125 per stay
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

The Elser Hotel Miami Hotel
The Elser Hotel Miami Miami
The Elser Hotel Residences Miami
The Elser Hotel Miami Hotel Miami

Frequently asked questions

Is a free cancellation option available at The Elser Hotel Miami?

The Elser Hotel Miami offers free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at The Elser Hotel Miami?

As of Apr 11, 2026, prices found for a 1-night stay for 2 adults at The Elser Hotel Miami on May 10, 2026 start from $269, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around The Elser Hotel Miami?

This hotel is situated in Downtown Miami, just steps from Bayside Marketplace and Kaseya Center, and within a short walk of Bayfront Park. You'll also find Brickell City Centre and Port of Miami within a short drive.

Will I be able to park at The Elser Hotel Miami?

Yes, valet parking is offered for USD 75 per night with in/out privileges and self parking is available for USD 63 per night with in/out privileges. An electric car charging station and wheelchair-accessible parking are also available for guests.

Does The Elser Hotel Miami feature a casino at the property?

No, The Elser Hotel Miami doesn't have a casino.

Is there an indoor pool at The Elser Hotel Miami?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 8:00 AM and 8:00 PM.

What will couples enjoy most about a stay at The Elser Hotel Miami?

There are plenty of amenities for couples at this hotel, including a beach bar, a restaurant, and an outdoor pool.

Does The Elser Hotel Miami have a hot tub?

No, there isn't a spa tub at this hotel.

Does The Elser Hotel Miami feature a restaurant that includes a breakfast menu?

Yes, The Elser Hotel Miami serves a cooked-to-order breakfast for a surcharge each morning at ViceVersa.

Does The Elser Hotel Miami allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at The Elser Hotel Miami for a fee of USD 150 per accommodation, per stay. A deposit of USD 125 per stay is collected.

Does The Elser Hotel Miami have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to The Elser Hotel Miami?

The closest major airport to The Elser Hotel Miami is Miami, FL (MPB-Public Seaplane Base), which is within a mile. Another top airport is Miami Intl. Airport (MIA), which is located 9.7 mi away (21-minute drive).

Can I book a room with a balcony at The Elser Hotel Miami?

Yes, every guestroom at The Elser Hotel Miami comes with a balcony and some offer ocean and city views.

The Elser Hotel Miami Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2873 out of 3939 reviews
Rating 8 - Good. 502 out of 3939 reviews
Rating 6 - Okay. 266 out of 3939 reviews
Rating 4 - Poor. 141 out of 3939 reviews
Rating 2 - Terrible. 157 out of 3939 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

6/10 Okay

Ceseu

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The room is honestly fine, spacious and nice, but the staff made it a horrible stay, they treated us terrible and never able to help us , we paid almost $7,000 we would expect a marvelous stay and service, but unfortunately not, I don’t mind paying that price but I would expect an amazing stay as I mentioned before. I felt so embarrassed because I’ve stayed here before and I came back again to this hotel with my best friend an his family because I told them the hotel was very well located and it’s a nice hotel, but when we arrived we realized the customer service was just terrible. Unfortunately I wouldn’t come back again!
Stayed 6 nights in Dec 2025

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, staff is great. Will stay again.
Stayed 2 nights in Dec 2025

2/10 Terrible

Lisa

Stayed 1 night in Nov 2025

6/10 Okay

Philippe

Traveled with family
Liked: Cleanliness, staff & service
The Check in Zero Stars for that
Stayed 1 night in Jan 2026

10/10 Excellent

Arlene

Traveled with family
Liked: Cleanliness
beautiful, efficient, and exceptionally well run. I’ve stayed at many hotel and residence-style accommodations across the country—from Los Angeles to major cities throughout Florida and even Nashville—and The Elser truly stands out as one of the most beautiful and efficiently run properties I’ve experienced. The building is impeccably maintained and thoughtfully equipped with everything you could need. The amenities are excellent: the gym is beautiful and well designed, the pool area is amazing, and the overall flow of the property feels seamless and intentional. You can tell it’s managed with care and attention to detail. The location is also ideal—very central. It’s close to the Miami cruise ports (we stayed here after returning from a cruise), near downtown, and an easy distance to South Beach, which made getting around effortless. We also loved the food. The menu was fantastic, and we genuinely did not have a single complaint about either the service or the food options—everything was consistently excellent. We only stayed one night, as we came off the port and flew home the next day, but the experience left a strong impression. The space was beautiful, clean, and had everything we needed. We were honestly disappointed we didn’t get the chance to stay longer. Of all the hotel residences we’ve stayed at nationwide, this is by far the most well-run facility we’ve ever experienced. We will absolutely be back.
Stayed 1 night in Jan 2026

10/10 Excellent

Christina

Liked: Cleanliness, property conditions & facilities
The staff is friendly and welcoming. The check in process is quick and efficient. I really enjoyed the systems in place for ensuring you aren’t waiting long times for the elevator. The hotel is clean and the rooms are beautiful and spacious within walking distance to many places like Bayside Marketplace. The amenities are plenty and excellent. I especially enjoyed the classes offered at the hotel. I often stay in a Brickell but this is my first time at this hotel but this will be my go to hotel from now on
Stayed 1 night in Jan 2026

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and beautiful unit. Only stayed 1 night prior to cruise. The only negative was that the mattress was very firm.
Stayed 1 night in Jan 2026

10/10 Excellent

sharon, Mt. Sterling

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable and amazing
Stayed 1 night in Jan 2026

10/10 Excellent

Anthony, Kansas City

Stayed 7 nights in Dec 2025

10/10 Excellent

Andy

Stayed 1 night in Jan 2026

10/10 Excellent

Luz

Stayed 2 nights in Jan 2026

10/10 Excellent

Cangrui

Stayed 2 nights in Jan 2026

10/10 Excellent

Maira

Stayed 1 night in Nov 2025

6/10 Okay

Danielle

Traveled with group
Liked: Cleanliness, staff & service, amenities
We did not know that they service the rooms every other day so we did not have enough towels. When we asked for new clean towels we were told they would be delivered, but never received them.
Stayed 2 nights in Jan 2026

8/10 Good

Janice

Liked: Cleanliness, room comfort
Disliked: Staff & service
There was no breakfast. The pool area looked nice but we did not use it. The room cleaning was not done properly at all. Not impressed worry the amount of the hold charge or the communication between staff. Next time I would book a hotel.
Stayed 2 nights in Dec 2025

8/10 Good

Kosuke

Stayed 1 night in Jan 2026

10/10 Excellent

Tara

Stayed 1 night in Jan 2026

10/10 Excellent

Habib

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We greatly enjoyed our stay at the hotel; attentive staff, quality of service, cleanliness.
Stayed 2 nights in Dec 2025

8/10 Good

Arslan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It’s not something I would say but staff were rude. From the valet to cleaning lady. While the view and modern touches were nice, you have to leave at exactly 11am or the cleaning staff get in your face. We left at 11:12 but not without being accosted and knocked on twice. There was also like a $70 amenity fee but we didn’t use any amenities. Weird upcharge. I didn’t like the living room in the suite it wasn’t comfortable. And the lighting was strong. Probably would not go again. I don’t like leaving reviews like this.
Stayed 1 night in Dec 2025

2/10 Terrible

Ana

Traveled with family
Disliked: Cleanliness, property conditions & facilities
This is the second and last time I stay at Elser Hotel. The staff’s service was poor, and the cleanliness of the rooms was very bad. As a guest, you have to constantly follow up for the room to be cleaned, and when it is finally done, the result is unsatisfactory. The hotel facilities are dirty and neglected, with evident disorganization. The quality of the furniture is poor, and there were not enough sheets or towels available. In addition, I was charged for consumptions that I did not make. Overall, it was a very negative experience. I do not recommend it.
Stayed 9 nights in Dec 2025

10/10 Excellent

Juan

Stayed 1 night in Jan 2026

10/10 Excellent

Dave

Liked: Cleanliness, amenities
Great hotel
Stayed 1 night in Dec 2025

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities
Everything was fine except maybe the waiting time at the checkin - and the room was only ready at 5pm. Staff very nice and amenities very cool, the washing column is a MUST. And to close, what a view from floor 33.
Stayed 3 nights in Jan 2026

10/10 Excellent

Rizwan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent place to stay, great staff, clean room and amazing amenities.
Stayed 7 nights in Dec 2025

10/10 Excellent

Kelly

Liked: Cleanliness, amenities, property conditions & facilities
Outstanding from the moment we got to reception
Stayed 1 night in Jan 2026