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Sleep Inn Ciudad de México

Property class: 3

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Photo gallery for Sleep Inn Ciudad de México

Standard Room, 2 Double Beds, Non Smoking | Pillowtop beds, in-room safe, desk, laptop workspace
Free daily full breakfast
Lobby
Front of property
36-inch flat-screen TV with cable channels, TV

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
Carretera Mexico Toluca No., Mexico City, CDMX, 5340
  • Place, Santa Fe Center Mall
    ‪14 min walk‬
  • Place, Ciudad de los Ninos
    ‪4 min drive‬
  • Place, Parque La Mexicana
    ‪4 min drive‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪59 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(33 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(9 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(28 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room Standard

Pillowtop beds, in-room safe, desk, laptop workspace

Room Standard

10.0 out of 10
Exceptional
(1 review)
  • 236 sq ft
  • Sleeps 2

View all photos for Double Room Standard with Street View

Pillowtop beds, in-room safe, desk, laptop workspace

Double Room Standard with Street View

8.0 out of 10
Very good
(2 reviews)
  • 236 sq ft
  • Sleeps 4

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About the neighborhood

Mexico City

Located in Cuajimalpa, Sleep Inn Ciudad de México is a leisurely stroll from sights such as Santa Fe Center Mall and Centro Medico ABC Santa Fe. This 184-room, 3-star hotel has free in-room WiFi along with free self parking and a gym.

What's nearby

  • Santa Fe Center Mall - 14 min walk - 0.8 miles
  • Ciudad de los Ninos - 4 min drive - 1.2 miles
  • KidZania Santa Fe - 4 min drive - 1.2 miles
  • Parque La Mexicana - 4 min drive - 1.4 miles
  • Centro Medico ABC Santa Fe - 6 min drive - 1.7 miles

Getting around

  • Santa Fé Station - 3 min drive
  • Mexico City Buenavista Station - 18 min drive
  • Benito Juarez International Airport (MEX) - 52 min drive

Restaurants

  • ‪La Casa de Toño - ‬9 min walk
  • ‪Vips - ‬7 min walk
  • ‪Las Alitas - ‬7 min walk
  • ‪Taquería "Doña Mago - ‬13 min walk
  • ‪Taquearte - ‬6 min walk

About this property

Sleep Inn Ciudad de México

Guests of Sleep Inn Ciudad de México enjoy a gym, free WiFi in public areas, and conference space. Free parking is included with your stay. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. Additional amenities include a business center, coffee/tea in a common area, and laundry facilities.
Guests can expect free WiFi and 36-inch flat-screen TVs with cable channels. Pillowtop beds grant a restful night's sleep and bathrooms offer hair dryers. Free local calls, safes, and desks are other standard amenities.
Recreational amenities at the hotel include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,905 square feet of conference space
  • 2 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 2000
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with cable channels

Food and drink

  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Free local calls
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sleep Inn Ciudad De Mexico
Sleep Inn Ciudad de México Hotel
Sleep Inn Ciudad de México Mexico City
Sleep Inn Ciudad de México Hotel Mexico City

Frequently asked questions

Is free cancellation available at Sleep Inn Ciudad de México?

Sleep Inn Ciudad de México offers free cancellation on select room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Sleep Inn Ciudad de México?

As of Apr 27, 2026, prices found for a 1-night stay for 2 adults at Sleep Inn Ciudad de México on Apr 30, 2026 start from $92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Sleep Inn Ciudad de México?

This hotel is situated in Cuajimalpa within a short 11-minute walk of Santa Fe Center Mall and also 19 minutes on foot from Ciudad de los Ninos. You'll also find Paseo de la Reforma and Parque La Mexicana within a short drive.

Will I be able to park at Sleep Inn Ciudad de México?

Yes, self parking is offered for free at the hotel.

Does Sleep Inn Ciudad de México feature a casino on the premises?

No, Sleep Inn Ciudad de México doesn't have a casino.

Is there an indoor pool at Sleep Inn Ciudad de México?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Sleep Inn Ciudad de México?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as a free daily breakfast and a gym.

Does Sleep Inn Ciudad de México have a hot tub?

No, this hotel doesn't have a spa tub.

Does Sleep Inn Ciudad de México have a restaurant with a breakfast menu?

Sleep Inn Ciudad de México offers free full breakfasts each morning though there is no restaurant.

Does Sleep Inn Ciudad de México allow pets to stay free of charge?

No, pets aren't allowed at Sleep Inn Ciudad de México.

Does Sleep Inn Ciudad de México have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Sleep Inn Ciudad de México?

The closest major airport to Sleep Inn Ciudad de México is Benito Juarez International Airport (MEX), which is 16.1 mi away (52 minutes by car). Another top airport is Toluca, Estado de Mexico (TLC-Toluca Intl.), which is located 27.3 mi away (44-minute drive).

Can I book a room with a balcony at Sleep Inn Ciudad de México?

Yes, some guestrooms at Sleep Inn Ciudad de México offer a balcony.

Sleep Inn Ciudad de México Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 547 out of 1004 reviews
Rating 8 - Good. 227 out of 1004 reviews
Rating 6 - Okay. 105 out of 1004 reviews
Rating 4 - Poor. 55 out of 1004 reviews
Rating 2 - Terrible. 70 out of 1004 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

SANDOR

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was spotless
Stayed 1 night in Jan 2026

8/10 Good

Madelaine

Liked: Cleanliness, amenities, property conditions & facilities
The staff is very friendly
Stayed 3 nights in Jan 2026

6/10 Okay

Ulises

Stayed 4 nights in Jan 2026

8/10 Good

ALBA NELY

Stayed 2 nights in Jan 2026

2/10 Terrible

Arturo

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room was disgusting. I left 15 min after checkin & the staff agreed to a refund. Later they played dumb and said they didn’t offer that. Expedia has been of no help in the matter. I ended up paying for another hotel that night and no one has valued their customer. From now on I’ll be using Hilton honors directly. Truly embarrassing for the property and Expedia.
Stayed 1 night in Jan 2026

10/10 Excellent

Juan Pablo

Stayed 1 night in Jan 2026

10/10 Excellent

Juliana

Stayed 2 nights in Jan 2026

10/10 Excellent

Raúl Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes, everything fresh and clean
Stayed 1 night in Dec 2025

2/10 Terrible

Gabriel

Disliked: Cleanliness, staff & service, amenities
Ruido insoportable y fría la habitación, no funcionaba la calefacción
Stayed 3 nights in Dec 2025

6/10 Okay

Silvio

Traveled with family
Liked: Cleanliness, property conditions & facilities
Hotel was nice Clean Noise was terrible on 6th floor Super cool Condensation on windows are super bad Average was ok Nice location , easy to come in an out Super nice staff
Stayed 2 nights in Dec 2025

6/10 Okay

Larissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The safety box was broken. I requested an extra blanket since it was super cold and they did not have extra blankets or heater.
Stayed 3 nights in Dec 2025

4/10 Poor

Francisco

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Desayuno limitado y de mala calidad, muy sucia la habitación y malos olores, la recámara nada que ver con la ofertada a pesar del bajo hospedaje. Tiempo excesivo para el room service y platillos presentados de forma deficiente.
Stayed 4 nights in Dec 2025

6/10 Okay

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The hotel is basic and clean. Bed was hard and uncomfortable. Breakfast options are limited and ran out frequently. Hotel staff were friendly. No frills hotel but decently priced.
Stayed 4 nights in Dec 2025

10/10 Excellent

Jorge

Stayed 3 nights in Nov 2025

6/10 Okay

Joaquin

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Muy ruidoso los cuartos, abren una puerta en el piso y parece que están entrando a tu cuarto de lo ruidoso. La calle y ventanas igual, muchísimo ruido.
Stayed 1 night in Nov 2025

10/10 Excellent

Johany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy comodo
Stayed 4 nights in Nov 2025

10/10 Excellent

David

Stayed 3 nights in Nov 2025

10/10 Excellent

Adolfo G

Traveled with group
Liked: Cleanliness, staff & service
All is OK
Stayed 2 nights in Nov 2025

8/10 Good

Mailenis

Stayed 2 nights in Oct 2025

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was nice and cozy, location is great. Staff very friendly and helpful. The breakfast was very good! I am vey happy with the stay.
Stayed 2 nights in Oct 2025

4/10 Poor

Hugues

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Nice Hotel, but much noise,
Stayed 2 nights in Oct 2025

4/10 Poor

Jorge

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst Staff Experience Ever

Staff was very rude. Front Desk Security treated us and our driver with disrespect and disdain. The staff, front desk, cleaning crew and anyone who works there were disrespectful and rude. They are very unhappy.
Stayed 4 nights in Oct 2025

6/10 Okay

Rafael

Business traveler
Liked: Cleanliness, property conditions & facilities
La experiencia fue nuy regular. La habitación estaba muy fría, solicité cobijas y nunca las llevaron. También tuve problemas con el room service. Al parecer tumbaron mi plato, y no tenía ingredientes suficientes para prepararlo nuevamente. Tuve que cambiar por otro plato, el cual estaba muy salado. No me lo pude comer todo.
Stayed 4 nights in Oct 2025

10/10 Excellent

Raúl

Stayed 2 nights in Sep 2025

10/10 Excellent

dora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
me gusto
Stayed 1 night in Sep 2025

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