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Portonovo Hotel & Suites

3.0 star property

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Photo gallery for Portonovo Hotel & Suites

Bar (on property)
Master Suite | Jetted tub
Front of property
Master Suite | Jetted tub
Master Suite | Living area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services
  • Bar

Explore the area

View in a map
Mexico City
  • Place, Parque Delta
    ‪7 min walk‬
  • Place, Blackberry Auditorium
    ‪14 min walk‬
  • Place, Mexico Park
    ‪17 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room

Standard Room | Desk, free WiFi

Standard Room

7.6 out of 10
Good
(27 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Master Suite

Master Suite | Jetted tub

Master Suite

8.2 out of 10
Very good
(16 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite

Junior Suite | Desk, free WiFi

Junior Suite

7.0 out of 10
Good
(12 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Double Room Standard

Desk, free WiFi

Double Room Standard

  • Sleeps 2
  • Free WiFi

View all photos for Triple Suite Junior with Flat-Screen TV

Desk, free WiFi

Triple Suite Junior with Flat-Screen TV

7.0 out of 10
Good
(2 reviews)
  • Sleeps 3
  • Free WiFi

View all photos for Triple Room Master

Lobby

Triple Room Master

  • Sleeps 3
  • Free WiFi

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About the neighborhood

Mexico City

Located in Benito Juarez within 2 miles (3 km) of World Trade Center Mexico City, Portonovo Hotel & Suites is within a few miles (5 km) of other popular sights such as Angel of Independence Monument. This 85-room, 3-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Parque Delta - 7 min walk - 0.4 miles
  • Avenida Insurgentes - 13 min walk - 0.8 miles
  • Blackberry Auditorium - 14 min walk - 0.8 miles
  • Mexico Park - 17 min walk - 0.9 miles
  • World Trade Center Mexico City - 7 min drive - 2.1 miles

Getting around

  • Mexico City Buenavista Station - 8 min drive
  • Medical Center Station - 10 min walk
  • Benito Juarez International Airport (MEX) - 19 min drive

Restaurants

  • ‪Los Esquites De Obrero Mundial - ‬3 min walk
  • ‪Tacos Don Frank - ‬3 min walk
  • ‪LA SECINA - Antojería de barrio - ‬3 min walk
  • ‪Deseo Café - ‬3 min walk
  • ‪Starbucks - ‬3 min walk

About this property

Portonovo Hotel & Suites

Portonovo Hotel & Suites features free WiFi in public areas, a business center, and a meeting room. The front desk is staffed 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include free newspapers and laundry facilities.
Guests can enjoy cable TV and stay connected with free WiFi. Other standard amenities include phones, desks, and free toiletries.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: MXN 100 to 200 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Grove

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • Cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for MXN 450.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 100 to 200 per person
  • Rollaway bed fee: MXN 450.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 2 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Portonovo Hotel Mexico City
Portonovo Mexico City
Portonovo Hotel
Portonovo Hotel Suites
Portonovo Hotel & Suites Hotel
Portonovo Hotel & Suites Mexico City
Portonovo Hotel & Suites Hotel Mexico City

Frequently asked questions

What can I see within easy reach of Portonovo Hotel & Suites?

This hotel is situated in Benito Juarez within a short 6-minute walk of Parque Delta and also 16 minutes on foot from Avenida Insurgentes. You'll also find Angel of Independence Monument and Paseo de la Reforma within a short drive.

How much does it cost to stay at Portonovo Hotel & Suites?

As of May 8, 2026, prices found for a 1-night stay for 2 adults at Portonovo Hotel & Suites on May 9, 2026 start from $59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Portonovo Hotel & Suites?

No, this hotel doesn't offer parking.

Does Portonovo Hotel & Suites feature a casino on the premises?

No, Portonovo Hotel & Suites doesn't have a casino.

Will I find an indoor pool at Portonovo Hotel & Suites?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Portonovo Hotel & Suites?

There are many amenities for couples at this hotel, including a restaurant and a bar/lounge plus some guestrooms feature a private hot tub.

Are there hot tubs at Portonovo Hotel & Suites?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Portonovo Hotel & Suites have a restaurant that serves breakfast?

Yes, Portonovo Hotel & Suites serves a cooked-to-order breakfast for a surcharge each morning at Grove.

Will Portonovo Hotel & Suites allow pets to stay free of charge?

No, pets and service animals aren't allowed at Portonovo Hotel & Suites.

Are there connecting rooms at Portonovo Hotel & Suites?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Portonovo Hotel & Suites?

The closest major airport to Portonovo Hotel & Suites is Benito Juarez International Airport (MEX), which is 6.2 mi away (19 minutes by car). Another top airport is Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.), which is around 24.5 mi away.

Are there rooms with balconies at Portonovo Hotel & Suites?

No, you won't find guestrooms with balconies at Portonovo Hotel & Suites.

Portonovo Hotel & Suites Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 482 out of 1004 reviews
Rating 8 - Good. 280 out of 1004 reviews
Rating 6 - Okay. 122 out of 1004 reviews
Rating 4 - Poor. 54 out of 1004 reviews
Rating 2 - Terrible. 66 out of 1004 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Laura

Stayed 1 night in Jan 2026

2/10 Terrible

Victor

Liked: Cleanliness, amenities, property conditions & facilities
El trato en recepción, realmente malo, para el servicio de caja de seguridad piden un depósito de $700 y tiene que ser en efectivo. Parece que te hacen un favor y no que ofrecen un servicio, no lo recomiendo ni de emergencia
Stayed 1 night in Jan 2026

10/10 Excellent

Martha

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
I like this hotel, it has everything you need to relax, rest and it is clean
Stayed 2 nights in Jan 2026

10/10 Excellent

Martha Angelica

Liked: Cleanliness
Disliked: Amenities
The room was super clean, and the people are polite. It is not a luxury hotel but it has everything you need for a good stay in a location that is very central in the city.
Stayed 6 nights in Jan 2026

10/10 Excellent

Rosalinda

Stayed 2 nights in Jan 2026

6/10 Okay

Russell

Stayed 3 nights in Jan 2026

10/10 Excellent

Javier

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2025

8/10 Good

Raymond

Liked: Cleanliness, amenities, property conditions & facilities
Could use an update. Definitely need new towels. I would stay again. It's basic and gets the job done at a budget price.
Stayed 4 nights in Dec 2025

10/10 Excellent

Franklin

Stayed 1 night in Dec 2025

10/10 Excellent

Elide

Stayed 1 night in Nov 2025

4/10 Poor

Wendy

Business traveler
Liked: Cleanliness, property conditions & facilities
En personal súper amable, pero, las almohadas muyyyy delgadas, el sanitario no funcionaba bien la palanca del agua, no hay ni una botella de agua, y por el precio me pareció absurdo.
Stayed 1 night in Nov 2025

6/10 Okay

Leddys, Union city

Business traveler
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
La habitacion limpias, las camas nada comodas y las almohadas muy viejas, el personal muy atento...bueno para viaje de negocios.
Stayed 3 nights in Nov 2025

10/10 Excellent

Genaro

Stayed 4 nights in Nov 2025

10/10 Excellent

Weixin

Stayed 1 night in Nov 2025

2/10 Terrible

Francisco

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s the first time I’ve stayed in a hotel in Mexico that is truly disgusting and really disappointing. I just hope that if anyone is thinking about staying at this hotel because of the price, they don’t do it and read the reviews first. The hotel is dirty, full of cockroaches, has very poor service, and I’m very disappointed with it.
Stayed 1 night in Nov 2025

6/10 Okay

Martha

Liked: Cleanliness, staff & service
Disliked: Amenities
Warm showers and ok but bare minimum essentials! Could make guests be more comfortable providing cups water coffee maker and upgrading linens. Otherwise it was fair
Stayed 5 nights in Oct 2025

2/10 Terrible

Francisco

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Aquí tienes la traducción al inglés: The hotel is very infested with cockroaches. I told them that the room they gave me had a lot of cockroaches and asked them to change my room for that reason and give me another one without cockroaches. But it turned out to be the same, and it’s terrible to stay in rooms full of insects. The sad thing is that in Mexico they don’t give you a refund, which is very disappointing in the country I love.
Stayed 1 night in Oct 2025

6/10 Okay

Oscar David

Stayed 4 nights in Oct 2025

8/10 Good

José Alejandro

Stayed 1 night in Sep 2025

10/10 Excellent

Norma

Stayed 1 night in Sep 2025

10/10 Excellent

Genaro Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty good. I strongly recommend
Stayed 2 nights in Sep 2025

10/10 Excellent

MARTHA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Gustavo

Stayed 6 nights in Jul 2025

4/10 Poor

René

Traveled with family
Disliked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Fernando

Liked: Cleanliness, property conditions & facilities, room comfort

Muy buena opción.

La estancia fue muy cómoda; la temperatura de la habitación, la limpieza del cuarto, de la cama. Quizá el baño podría mejorar en la limpieza del piso. En general muy bien la estancia y el servicio.
Stayed 2 nights in Jul 2025