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Orchid House Mexico City

4.5 star property
VIP Access

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Photo gallery for Orchid House Mexico City

Hallway
Hallway
Standard Room, 1 Queen Bed | Egyptian cotton sheets, premium bedding, down comforters, minibar
Staircase
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available

Explore the area

View in a map
76 Campos Elíseos Polanco V Sección, Mexico City, CDMX, 11560
  • Place, Avenida Presidente Masaryk
    ‪1 min walk‬
  • Place, National Museum of Anthropology
    ‪7 min walk‬
  • Place, Paseo de la Reforma
    ‪8 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪32 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Egyptian cotton sheets, premium bedding, down comforters, minibar

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(19 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters, minibar

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Master Suite, 1 King Bed, Bathtub

Master Suite, 1 King Bed, Bathtub | Egyptian cotton sheets, premium bedding, down comforters, minibar

Master Suite, 1 King Bed, Bathtub

8.8 out of 10
Excellent
(3 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Egyptian cotton sheets, premium bedding, down comforters, minibar

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(5 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Superior Suite, 1 King Bed, Bathtub

Superior Suite, 1 King Bed, Bathtub | Egyptian cotton sheets, premium bedding, down comforters, minibar

Superior Suite, 1 King Bed, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Mexico City

Located in Polanco within a short walk of Paseo de la Reforma, Orchid House Mexico City is within a mile (2 km) of other popular sights such as Chapultepec Park. This 17-room, 4.5-star hotel welcomes guests with free breakfast, free in-room WiFi, and a rooftop terrace.

What's nearby

  • Avenida Presidente Masaryk - 1 min walk - 0.1 miles
  • Embassy of Canada - 2 min walk - 0.1 miles
  • National Museum of Anthropology - 7 min walk - 0.4 miles
  • Paseo de la Reforma - 8 min walk - 0.5 miles
  • Chapultepec Park - 19 min walk - 1.0 mile

Getting around

  • Mexico City Buenavista Station - 7 min drive
  • Polanco Station - 11 min walk
  • Benito Juarez International Airport (MEX) - 26 min drive

Restaurants

  • ‪Tierra Garat - ‬3 min walk
  • ‪Corporativo Masaryk #111 - ‬3 min walk
  • ‪Cucurucho Campos Elíseos - ‬1 min walk
  • ‪El Califa - ‬2 min walk
  • ‪Cabanna Restaurant - ‬3 min walk

About this property

Orchid House Mexico City

Guests of Orchid House Mexico City enjoy a rooftop terrace, free WiFi in public areas, and spa services. If you drive, self parking is USD 11.11 per day, or you can take advantage of the airport shuttle (available 24 hours) for USD 80 per vehicle one-way. Front-desk staff can assist with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this adults-only hotel include a terrace and a garden.
Guests can expect to find free WiFi and 50-inch Smart TVs with digital channels and Netflix. Beds are dressed in Egyptian cotton sheets and down comforters, and bathrooms offer hair dryers and free toiletries. Minibars, safes, and wardrobes or closets are also standard.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

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Hyatt Regency Mexico City
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  • Pool
  • Spa
  • Pet friendly
  • Parking included
9.4 out of 10, Exceptional, 1,448 reviews
$377 nightly
The price is $451
May 31 - Jun 1
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Secured, covered self parking on site (USD 11.11 per day)

Food and drink

  • Free continental breakfast available daily 7:30 AM to noon
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Aura

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Sports massages
  • Swedish massages

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Netflix

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 80 per vehicle (one-way)
  • Covered self parking fee: USD 11.11 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Nearby construction work may cause some noise disturbance.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Orchid House Hotels Hotel Mexico City
Orchid House Hotels Hotel
Orchid House Polanco Hotel
Orchid House Hotel
Orchid House Polanco
Hotel Orchid House Polanco Mexico City
Mexico City Orchid House Polanco Hotel
Hotel Orchid House Polanco
Orchid House Polanco Mexico City
Orchid House Hotels
Orchid House
Orchid House Polanco Hotel
Orchid House Polanco Mexico City
Orchid House Polanco Hotel Mexico City

Frequently asked questions

Is free cancellation available at Orchid House Mexico City?

Orchid House Mexico City offers free cancellation on select room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Orchid House Mexico City?

As of May 19, 2026, prices found for a 1-night stay for 2 adults at Orchid House Mexico City on May 21, 2026 start from $286, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Orchid House Mexico City?

This hotel is situated in Polanco within a 10-minute walk of Paseo de la Reforma and Avenida Presidente Masaryk. You'll also find Angel of Independence Monument and Palacio de Bellas Artes within a short drive.

Is parking available on site at Orchid House Mexico City?

Yes, secured parking is offered for USD 11.11 per day.

Is there a spa at Orchid House Mexico City?

Spa services at the hotel include sports massages, Swedish massages, and aromatherapy.

Does Orchid House Mexico City have luxury amenities?

Yes, some luxury features of this hotel include a restaurant, a rooftop terrace, and deep-tissue massages.

Does Orchid House Mexico City feature a casino?

No, Orchid House Mexico City doesn't have a casino.

Is there an indoor pool at Orchid House Mexico City?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Orchid House Mexico City?

Amenities that appeal to couples at this adults-only hotel include premium bedding, a minibar, and Netflix.

Are there hot tubs at Orchid House Mexico City?

No, there isn't a spa tub at this hotel.

Does Orchid House Mexico City have a restaurant with a breakfast menu?

Yes, Orchid House Mexico City serves free continental breakfast at Aura each morning.

Does Orchid House Mexico City allow pets to stay free of charge?

No, pets aren't allowed at Orchid House Mexico City.

Are there connecting rooms at Orchid House Mexico City?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Orchid House Mexico City?

The closest major airport to Orchid House Mexico City is Benito Juarez International Airport (MEX), which is 10.1 mi away (26 minutes by car). Another top airport is Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.), which is located 27.3 mi away (57-minute drive).

Are there rooms with balconies that I can book at Orchid House Mexico City?

Yes, some guestrooms at this hotel offer either a balcony and a terrace.

Orchid House Mexico City Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 335 out of 455 reviews
Rating 8 - Good. 79 out of 455 reviews
Rating 6 - Okay. 24 out of 455 reviews
Rating 4 - Poor. 9 out of 455 reviews
Rating 2 - Terrible. 8 out of 455 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
Very courteous and helpful staff. Loved the location!
Stayed 4 nights in Feb 2026

8/10 Good

Barry

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Nice historic building. Nice rooms. Staff indifferent. Breakfast was substandard. We preferred to go out for breakfast. Annoyed that they tried to add service charge for room and breakfast service givenprice of room. Iasked for removal as i tip directly so that the staff get the money.
Stayed 1 night in Feb 2026

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities
Erik was great and the location was beautiful. Great service highly recomend
Stayed 2 nights in Feb 2026

10/10 Excellent

Juliane

Liked: Cleanliness, property conditions & facilities
The room was wonderful, the location great.
Stayed 4 nights in Jan 2026

10/10 Excellent

Edwards, Yakima

Stayed 1 night in Jan 2026

6/10 Okay

Sandra Maya

Stayed 3 nights in Jan 2026

10/10 Excellent

Claudio

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The beauty of the building
Stayed 2 nights in Jan 2026

10/10 Excellent

Donald, Loveland

Liked: Cleanliness, amenities, property conditions & facilities
Terrific fun, professional staff, ultra clean rooms, and breaky included.
Stayed 1 night in Jan 2026

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice boutique hotel! Walking distance to many attractions. Very comfy bed and pillows. Very friendly personnel.
Stayed 3 nights in Jan 2026

10/10 Excellent

rafael

Stayed 1 night in Jan 2026

10/10 Excellent

Carole

Liked: Cleanliness, property conditions & facilities
Incredible staff and service. Excellent area. Beautiful rooms.
Stayed 5 nights in Jan 2026

10/10 Excellent

Anacarla

Stayed 4 nights in Dec 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities
The staff was wonderful, the room and bed extremely comfortable and the hotel was beautiful
Stayed 2 nights in Dec 2025

6/10 Okay

joanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
One of the two standard rooms we had was sub standard. Barely any natural light, boring art and furniture, nothing has been done to make this room charming in anyway. It made for a disappointing start to our trip. The other room was charming. And most we saw when open were very nice indeed. Cleanliness- high standard, staff excellent.
Stayed 4 nights in Dec 2025

10/10 Excellent

Maria Carolina

Stayed 7 nights in Dec 2025

10/10 Excellent

Cristina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I had one of the most memorable trips to Mexico City, and my stay at Orchid House was a big part of that experience. The service from the staff was truly top-notch, they were incredibly attentive, kind, and thoughtful throughout my stay. Communication via WhatsApp made everything seamless, with requests answered within seconds. The hotel itself is stunning and beautifully reflects traditional Mexican design. The on site restaurant was also a highlight, with excellent food and drinks. I will definitely be coming back and highly recommend staying here.
Stayed 4 nights in Dec 2025

10/10 Excellent

Sara E Longsworth

Stayed 1 night in Nov 2025

10/10 Excellent

J. Miguel Tirado

Liked: Cleanliness, amenities, property conditions & facilities
Exelet
Stayed 4 nights in Dec 2025

10/10 Excellent

Janna

Stayed 5 nights in Nov 2025

10/10 Excellent

Kate

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
What a magical place! Highly recommend.
Stayed 3 nights in Dec 2025

10/10 Excellent

Melissa Jazmin

Stayed 4 nights in Dec 2025

10/10 Excellent

Deanne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location is perfect for walking to major museums. There is an excellent coffee shop just across the street. The property itself is in a lovely old residence and some of the rooms have external balconies.
Stayed 6 nights in Nov 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities
Excelente
Stayed 1 night in Nov 2025

10/10 Excellent

Brooke

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had the best stay! The staff, the accommodations, the decor, everything was perfect! It was my first time in Mexico City and this was a great first stay.
Stayed 2 nights in Nov 2025

10/10 Excellent

margaret

Liked: Cleanliness, staff & service, room comfort
Everything is in good I
Stayed 7 nights in Nov 2025

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