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Marquis Reforma Hotel Spa

4.5 star property
VIP Access

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Photo gallery for Marquis Reforma Hotel Spa

Premium Loft | View from room
Front of property - evening/night
Terrace/patio
Couples treatment rooms, sauna, hot tub, body treatments, hydrotherapy
3 restaurants, breakfast, lunch, dinner served; Mexican cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Free WiFi

Explore the area

View in a map
Paseo De La Reforma 465 Col Cuauhtemoc, Mexico City, CDMX, 6500
  • Place, Paseo de la Reforma
    ‪3 min walk‬
  • Place, Angel of Independence Monument
    ‪9 min walk‬
  • Place, Chapultepec Park
    ‪9 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪24 min drive‬
VIP Access
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Sky Suite, 2 Double Beds

Sky Suite, 2 Double Beds | Minibar, in-room safe, desk, blackout drapes

Sky Suite, 2 Double Beds

  • City view
  • 774 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(55 reviews)
  • City view
  • 322 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, blackout drapes

Junior Suite

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Sky Suite, 1 King Bed

Sky Suite, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Sky Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Loft

Premium Loft | Minibar, in-room safe, desk, blackout drapes

Premium Loft

  • City view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Superior Room, 1 King Bed

Deluxe Superior Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Deluxe Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 322 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 2 Double Beds

8.8 out of 10
Excellent
(23 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite Corner

Junior Suite Corner | Minibar, in-room safe, desk, blackout drapes

Junior Suite Corner

10.0 out of 10
Exceptional
(7 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Sky Suite

Panoramic Sky Suite | Minibar, in-room safe, desk, blackout drapes

Panoramic Sky Suite

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Superior Room, 2 Double Beds

Deluxe Superior Room, 2 Double Beds | Minibar, in-room safe, desk, blackout drapes

Deluxe Superior Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • City view
  • 322 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Master Superior Suite

Master Superior Suite | Minibar, in-room safe, desk, blackout drapes

Master Superior Suite

  • City view
  • 775 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Superior Suite

Junior Superior Suite | Minibar, in-room safe, desk, blackout drapes

Junior Superior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Mexico City

Located in Reforma, Marquis Reforma Hotel Spa is adjacent to Torre Mayor and within a 10-minute walk of other popular attractions like Angel of Independence Monument. This 209-room, 4.5-star hotel welcomes guests with 3 restaurants, a full-service spa, and an indoor pool.

What's nearby

  • Paseo de la Reforma - 3 min walk - 0.2 miles
  • Torre Mayor - 3 min walk - 0.2 miles
  • Angel of Independence Monument - 9 min walk - 0.5 miles
  • Chapultepec Park - 9 min walk - 0.5 miles
  • National Museum of Anthropology - 15 min walk - 0.8 miles

Getting around

  • Mexico City Buenavista Station - 6 min drive
  • Sevilla Station - 7 min walk
  • Benito Juarez International Airport (MEX) - 22 min drive

Restaurants

  • ‪Los Canarios Marquis - ‬1 min walk
  • ‪Tierra Garat - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪A La Parrilla - ‬1 min walk
  • ‪Frutos Prohibidos - ‬2 min walk

About this property

Marquis Reforma Hotel Spa

Marquis Reforma Hotel Spa features a full-service spa, an indoor pool, and a gym. Valet parking is USD 8 per day if you plan to drive, or hop aboard the airport shuttle (available 24 hours) for USD 92 per vehicle roundtrip. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, securing valuables, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a conference center.
Guests can expect wired internet, free WiFi, and 60-inch LCD TVs with cable channels. Beds sport pillow menus and bathrooms offer rainfall showers, hair dryers, and designer toiletries. IPod docks, minibars, and espresso makers are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool, a sauna, a fitness center, and complimentary bicycles.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

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Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (USD 25 for 24 hours)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Valet parking on site (USD 8 per day)

Food and drink

  • Daily full breakfast available 7:00 AM to noon for a fee: USD 15 for adults and USD 10 for children
  • 3 restaurants
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Heritage Bistro Bar
  • Los Canarios
  • Terraza Santino

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Mountain biking
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (41 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (27 inches high)
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 60-inch LCD TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: USD 250 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 15 for adults and USD 10 for children
  • Fee for in-room wired internet: USD 25 (for 24 hours, rates may vary)
  • Airport shuttle fee: USD 92 per vehicle (roundtrip, maximum occupancy 2)
  • Valet parking fee: USD 8 per day
  • Spa fee: USD 40 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Marquis Spa
Marquis Hotel Spa
Marquis Reforma
Marquis Reforma Hotel
Marquis Reforma Hotel Spa
Marquis Reforma Spa
Reforma Marquis
Spa Hotel Marquis
Spa Marquis Reforma
Spa Reforma
Marquis Hotel Mexico
Marquis Reforma Hotel Mexico City
Marquis Reforma Mexico City

Frequently asked questions

Are free cancellation options available at Marquis Reforma Hotel Spa?

Marquis Reforma Hotel Spa provides free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Marquis Reforma Hotel Spa?

As of Mar 9, 2026, prices found for a 1-night stay for 2 adults at Marquis Reforma Hotel Spa on Mar 29, 2026 start from $266, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Marquis Reforma Hotel Spa?

This hotel is situated in Reforma within a 10-minute walk of Paseo de la Reforma and Angel of Independence Monument. You'll also find Chapultepec Park and Avenida Presidente Masaryk less than a mile away.

Is there parking available at Marquis Reforma Hotel Spa?

Yes, valet parking is offered for USD 8 per day.

Is there a spa at Marquis Reforma Hotel Spa?

There is a full-service spa available for guests to enjoy and services include Thai massages, deep-tissue massages, hydrotherapy, and body wraps.

Does Marquis Reforma Hotel Spa feature a casino at the property?

No, Marquis Reforma Hotel Spa doesn't have a casino.

Is there an indoor pool at Marquis Reforma Hotel Spa?

Yes, this hotel has an indoor pool.

What amenities will couples enjoy at Marquis Reforma Hotel Spa?

There are many amenities for couples at this hotel, including Champagne service as well as an indoor pool and 3 restaurants.

Are there hot tubs at Marquis Reforma Hotel Spa?

Yes, this hotel has a spa tub.

Does Marquis Reforma Hotel Spa feature a restaurant that includes a breakfast menu?

Yes, Marquis Reforma Hotel Spa has 3 restaurants, and serves a full breakfast each morning for a surcharge.

Does Marquis Reforma Hotel Spa allow pets to stay for free?

No, pets and service animals aren't allowed at Marquis Reforma Hotel Spa.

Are there connecting rooms at Marquis Reforma Hotel Spa?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Marquis Reforma Hotel Spa?

The closest major airport to Marquis Reforma Hotel Spa is Benito Juarez International Airport (MEX), which is 9.6 mi away (22 minutes by car). Another top airport is Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.), which is located 26.8 mi away (54-minute drive).

Can I book a room with a balcony at Marquis Reforma Hotel Spa?

Yes, some guestrooms at Marquis Reforma Hotel Spa offer a balcony and may feature city views.

Does Marquis Reforma Hotel Spa have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Marquis Reforma Hotel Spa.

Marquis Reforma Hotel Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 885 out of 1158 reviews
Rating 8 - Good. 174 out of 1158 reviews
Rating 6 - Okay. 55 out of 1158 reviews
Rating 4 - Poor. 24 out of 1158 reviews
Rating 2 - Terrible. 20 out of 1158 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

JUAN DAVID

Stayed 2 nights in Dec 2025

2/10 Terrible

Ismael

Business traveler
Disliked: Cleanliness, property conditions & facilities
The staff gave us an awful treatment.
Stayed 1 night in Dec 2025

2/10 Terrible

Rose

Business traveler
Disliked: Amenities
The staff gave us an awful treatment. No sign of support or understanding, knowing in advance that we usually stay a that hotel more than 3 times per month. We are seriously thinking og giving a second or third thought on it.
Stayed 1 night in Dec 2025

10/10 Excellent

Petranka, Los Gatos

Stayed 5 nights in Nov 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities
Lovely hotel. Friendly. Responsive.
Stayed 2 nights in Dec 2025

10/10 Excellent

Gilberto

Stayed 3 nights in Nov 2025

10/10 Excellent

Abigail

Stayed 5 nights in Nov 2025

8/10 Good

Sameer

Traveled with family
Liked: Cleanliness, staff & service
The hotel went out of the way to make our stay comfortable including providing extra bedding but there were also issues with the room. The heating did not work for the first 1.5 days and we were freezing till it was addressed.
Stayed 5 nights in Nov 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was my 1st experience visiting Mexico City, I do not speak Spanish but I was able to communicate okay with staff. The room was very spacious, clean and well stocked with water and towels. Hotel staff was kind of lukewarm, not mean but not friendly. I was traveling alone, and I am a melanated woman so I think that was a problem for a few members of the waitstaff. The restaurant in the hotel, Los Canarios, gave me a very unpleasant experience. My entree was not tha great, I didn’t complain at all. The waiters, who were watching me like a hawk, I guess decided to let the maître d’ or manager know. He comes over doesn’t introduce himself or ask me how I’m doing and just says “Is there a Problem”?! It was very rude, dismissive, and I didn’t appreciate it. The restaurant that serves breakfast in the hotel also had waitstaff that were dismissive, but very helpful and distant but laughing and speaking freely with other patrons. Again, I don’t speak Spanish but I also visited the Michelin star restaurant Em and had a wonderful time experience. Overall, the hotel is beautiful, construction was ongoing next to the hotel so very little quiet time. Traffic is horrendous but it’s to be expected. I would stay at this hotel again but definitely not alone and possible with another Spanish speaking person to see if my experience would change. FYI there were a lot od helpful and kind people on this trip, sadly the majority of them I encountered did not work at this hotel.
Stayed 3 nights in Nov 2025

6/10 Okay

CHRISTOPHE

Liked: Cleanliness, staff & service, amenities
Average quality and feel good location
Stayed 1 night in Nov 2025

10/10 Excellent

Sonia

Liked: Cleanliness, amenities, property conditions & facilities
Great stay. Wonderful service. Close to everything and very safe
Stayed 1 night in Nov 2025

10/10 Excellent

Rafael, Raleigh

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Excellent Location, Super Friendly Staff, Clean Room Great Hotel
Stayed 5 nights in Nov 2025

10/10 Excellent

jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff
Stayed 4 nights in Nov 2025

10/10 Excellent

Alexander

Excellent.
Stayed 4 nights in Nov 2025

10/10 Excellent

FRANCISCO

Stayed 1 night in Nov 2025

10/10 Excellent

MUIDEEN FEMI

Liked: Cleanliness, amenities, property conditions & facilities
Nice room
Stayed 5 nights in Nov 2025

8/10 Good

Neil

Stayed 4 nights in Nov 2025

10/10 Excellent

Daisy

Stayed 4 nights in Nov 2025

6/10 Okay

Harris

Traveled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Many issues with room that management did not take care of and when these were discussed with the manager he showed no concern. The problem seems systemic as we had to change rooms due to no hot water and a loud noise coming from the exhaust system in the first room. The second room also had issues including no soap in the room and a window that could not be closed. Management was less than responsive, blaming support staff instead of taking responsibility/accountability. My girl friend who lives in Mexico City tried to explain the situation to the manager but he still didn’t care. She was embarrassed by the service and insisted that this is not the norm in Mexico City. That should tell you everything you need to know. Do not stay here. I have gotten better service from cheap motels in the US.
Stayed 4 nights in Nov 2025

10/10 Excellent

Roy, greenwich

Stayed 1 night in Nov 2025

10/10 Excellent

German

Liked: Cleanliness, amenities, property conditions & facilities
Everything perfect during the stay
Stayed 1 night in Oct 2025

10/10 Excellent

Saleh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean room. Excellent service and staff. Close to many coffee shops and restaurants. Excellent coffee shop on site. Very good restaurant on site. Staff were amazing and very helpful. Very well maintained hotel.
Stayed 4 nights in Nov 2025

10/10 Excellent

Rossy, Kenner

Stayed 2 nights in Nov 2025

4/10 Poor

Manuel

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
For about $100 more, I'd rather stay somewhere else. The rooms aren't very nice. There was a leak right above the toilet. Every time I sat down, a drop of water fell on my head. The air conditioning didn't cool at first, and we had to call a technician. They should verify that everything is working before handing over the room. Having a dirty technician with a ladder in the room is time-consuming and inconvenient. The shower was awful; it looked dirty and didn't work properly. This hotel is not in very good condition. You're better off spending $50-$100 more and staying somewhere else.
Stayed 1 night in Nov 2025

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
First class, Customer Service., We are very happy
Stayed 1 night in Nov 2025

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