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Mandarin Carton

3.5 star property
Hotel with free valet parking, near Plaza Satelite Shopping Center

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Photo gallery for Mandarin Carton

Lobby sitting area
Business center
Fitness facility
Standard Room, 2 Queen Beds | In-room safe, desk, iron/ironing board, free WiFi
Breakfast, lunch, dinner served; international cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
Gustavo Baz Number 12, Colonia Xocoyahualco, Tlalnepantla de Baz, MEX, 54080
  • Place, Mundo E Shopping Center
    ‪4 min drive‬
  • Place, Plaza Satelite Shopping Center
    ‪5 min drive‬
  • Place, Las Torres Theatre
    ‪6 min drive‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Room

8.4 out of 10
Very good
(16 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room

  • Sleeps 4
  • 2 King Beds

View all photos for Junior Suite

Junior Suite | In-room safe, desk, iron/ironing board, free WiFi

Junior Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Jetted Tub

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Room, Jetted Tub

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Tlalnepantla de Baz

Located 1.5 mi (2.3 km) from Plaza Satelite Shopping Center, Mandarin Carton is within a 15-minute drive of other popular attractions like Angel of Independence Monument. This 153-room, 3.5-star hotel has a restaurant along with conveniences like free in-room WiFi and free valet parking.

What's nearby

  • Mundo E Shopping Center - 4 min drive - 1.4 miles
  • Plaza Satelite Shopping Center - 5 min drive - 1.2 miles
  • Las Torres Theatre - 6 min drive - 1.7 miles
  • World Trade Center Mexiquense - 6 min drive - 1.7 miles
  • Parque Canino Bellavista - 6 min drive - 2.1 miles

Getting around

  • El Rosario Station - 3 min drive
  • Mexico City Fortuna Station - 17 min drive
  • Benito Juarez International Airport (MEX) - 31 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Vips - ‬5 min walk
  • ‪Little Caesars Pizza - ‬7 min walk
  • ‪Stk & Girl's - ‬4 min walk
  • ‪Caipirinha Gustavo Baz - ‬3 min walk

About this property

Mandarin Carton

Hotel with free valet parking, near Plaza Satelite Shopping Center
Mandarin Carton features a gym, free WiFi in public areas, and conference space. Free valet and self parking are available, and there's also an area shuttle for a fee. Front-desk staff can answer questions 24/7, and assist with securing valuables, luggage storage, and concierge services. Additional amenities include a business center, free newspapers, and laundry facilities.
Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Sitting areas, coffee makers, and safes are also available.
Recreational amenities at the hotel include a fitness center.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to noon for a fee: MXN 180 for adults and MXN 150 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cafe Madrid

Things to do

  • Billiards/pool table
  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting room

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for MXN 300 per stay

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 180 for adults and MXN 150 for children
  • Rollaway bed fee: MXN 300 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Property is also known as

Hotel Mandarin Carton Tlalnepantla de Baz
Hotel Mandarin Carton
Mandarin Carton Tlalnepantla de Baz
Capital 114 Mandarin Carton Hotel Tlalnepantla de Baz
Capital 114 Mandarin Carton Hotel
Capital 114 Mandarin Carton Tlalnepantla de Baz
Hotel Capital 114 Mandarin Carton Tlalnepantla de Baz
Hotel Capital 114 Mandarin Carton
Hotel Mandarin Carton
Capital 114 Mandarin Carton
Capital 114 Mandarin Carton Hotel Tlalnepantla de Baz
Capital 114 Mandarin Carton Hotel
Capital 114 Mandarin Carton Tlalnepantla de Baz
Hotel Capital 114 Mandarin Carton Tlalnepantla de Baz
Tlalnepantla de Baz Capital 114 Mandarin Carton Hotel
Hotel Capital 114 Mandarin Carton
Hotel Mandarin Carton
Capital 114 Mandarin Carton
Capital 114 Mandarin Carton Hotel Tlalnepantla de Baz
Capital 114 Mandarin Carton Hotel
Capital 114 Mandarin Carton Tlalnepantla de Baz
Capital 114 Mandarin Carton
Hotel Capital O 114 Mandarin Carton Tlalnepantla de Baz
Tlalnepantla de Baz Capital O 114 Mandarin Carton Hotel
Hotel Capital O 114 Mandarin Carton
Capital O 114 Mandarin Carton Tlalnepantla de Baz
Hotel Mandarin Carton
Capital O Mandarin Carton
Hotel Mandarin Carton
Capital 114 Mandarin Carton
Capital O 114 Mandarin Carton
Capital O Mandarin Carton Hotel
Capital O Mandarin Carton Tlalnepantla de Baz
Capital O Mandarin Carton Hotel Tlalnepantla de Baz
Mandarin Carton Hotel
Capital O Mandarin Carton
Mandarin Carton Tlalnepantla de Baz
Mandarin Carton Hotel Tlalnepantla de Baz

Frequently asked questions

Are free cancellation options available at Mandarin Carton?

Mandarin Carton offers free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

What is there to do close to Mandarin Carton?

This hotel is located in Tlalnepantla de Baz, close to Plaza Satelite Shopping Center, Mexico City Arena, and Toreo Parque Central. Mundo E Shopping Center is also within a driving distance of 2.1 mi.

Will I be able to park at Mandarin Carton?

Yes, valet parking and self parking are offered for free at the hotel. Accessible parking is also available for guests.

Is a spa located at Mandarin Carton?

Spa services at the hotel include mani/pedis.

Does Mandarin Carton feature a casino at the property?

No, Mandarin Carton doesn't have a casino.

Is there an indoor pool at Mandarin Carton?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Mandarin Carton?

Couples staying at this hotel will appreciate amenities like a bar plus some guestrooms include jetted bathtubs and valley views.

Are there hot tubs at Mandarin Carton?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Mandarin Carton have a restaurant with a breakfast menu?

Yes, Mandarin Carton serves buffet breakfast for a surcharge each morning at Cafe Madrid.

Does Mandarin Carton allow pets to stay free of charge?

No, pets aren't allowed at Mandarin Carton though service animals are welcome.

Does Mandarin Carton have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Mandarin Carton?

The closest major airport to Mandarin Carton is Benito Juarez International Airport (MEX), which is 13.4 mi away (31 minutes by car). Another top airport is Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.), which is located 24.6 mi away (46-minute drive).

Are there rooms with balconies that I can book at Mandarin Carton?

No, there aren't any guestrooms with balconies at Mandarin Carton.

Mandarin Carton Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 232 out of 490 reviews
Rating 8 - Good. 154 out of 490 reviews
Rating 6 - Okay. 53 out of 490 reviews
Rating 4 - Poor. 29 out of 490 reviews
Rating 2 - Terrible. 22 out of 490 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

john

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a disappointment! Many stays and then it went from 5 stars to one because they essentially over charged me. Mistakes happen and the person at the counter may not be able to handle anomalies, but 3 messages to management that went unanswered shows complete disdain for the customer. Sad, because I liked the hotel, but won't return because overcharging a repeat customer and then wasting my time by ignoring my messages to remedy what happened is just too much to add to my repeats.
Stayed 4 nights in Aug 2025

4/10 Poor

Ahmad

Traveled with family
Disliked: Amenities, property conditions & facilities
Just basic
Stayed 1 night in Sep 2025

10/10 Excellent

john

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Repeat customer, repeat experience
Stayed 3 nights in Jul 2025

10/10 Excellent

john

Business traveler
Repeat customer, repeat experience
Stayed 3 nights in Jul 2025

10/10 Excellent

john

Business traveler
Repeat customer, repeat experience
Stayed 2 nights in Aug 2025

10/10 Excellent

john

Business traveler
Repeat customer, repeat experience
Stayed 2 nights in Aug 2025

10/10 Excellent

john

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Multiple repeats for me ... quite nice, quiet, great staff
Stayed 3 nights in Aug 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was great the staff was very nice the hotel is right on the edge of a better area even though there are several good restaurants within walking distance if you go five blocks in One direction you're in a very ritzy neighborhood yet the hotel is in a position and neighborhood that looks very run down not the hotel just the neighborhood I would gladly be go there often now that I know the area better I will be traveling there once a month for the next year and a half and I have been at other hotels that were not as nice as this
Stayed 8 nights in Jul 2025

10/10 Excellent

john

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Hotel and staff were excellent. My room was quiet despite proximity to busy streets. The attention to details (every encounter with staff, beauty of the inside, room goodies like soap, upkeep of common areas) was noted and appreciated. Will stay again.
Stayed 2 nights in Jun 2025

4/10 Poor

Madai

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
First, there was a man at the parking area near to the door and he was not wearing uniform but was part of the personnel and have a weird attitude. The person at the front desk was very annoying, he didn’t speak clear Spanish and when I ask to repeat he was not happy, he was arrogant, make me feel like I was supposed to serve him . The hotel room was outdated but clean, it was hot the IC was not working well, the mattress was too hard and they use a plastic cover that make noises and make you sweat.it looks like the hotel is going through renovations.
The room was clean but outdated, 503 ic was not working right.
Stayed 1 night in Apr 2025

10/10 Excellent

Yolanda

Business traveler
Liked: Cleanliness, staff & service, amenities
I like the reservation was respected until I arrived the staff very nice The carpets need a more cleaning service the rest was perfect I. The room
Stayed 1 night in Mar 2025

10/10 Excellent

Pamela

Stayed 1 night in Dec 2024

10/10 Excellent

Augusto

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel for business

Well located north of Ciudad de México , have some amenities close but not Safe to Walk by night
Stayed 4 nights in Oct 2024

10/10 Excellent

Ruben

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Selena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really bice front service and clean hotel and good looking hotel room
Stayed 1 night in Sep 2024

4/10 Poor

Rey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The WC was stained with yellow that look quite dirty, it was cleaned the day after. Lights were flicking and making a terrible noise. Jacuzzi was in bad shaped and look so dirty it was not appealing to use it at all.
Stayed 2 nights in Apr 2024

6/10 Okay

Victor

Liked: Cleanliness
Stayed 2 nights in Jan 2024

8/10 Good

Massiel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and good price. Very good option for long or short stays
Stayed 7 nights in Oct 2023

8/10 Good

Natanael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fine
Stayed 1 night in Aug 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Everything was great
Stayed 2 nights in Aug 2023

10/10 Excellent

Sonia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
El personal amable el lugar limpio el servicio del cuarto me gusto mucho pues te brindan cepillos de dientes pasta crema gorra para cubrir el pelo.
Stayed 1 night in Jul 2023

6/10 Okay

Natanael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Toilet didn't flush properly, they never got the safe opened, but it's fine for a comfortable night's sleep
Stayed 12 nights in Jun 2023

6/10 Okay

Carlos, SAN ANTONIO

Traveled with partner
Disliked: Amenities, property conditions & facilities
Clean hotel overall. Poor restaurant service, inconvenient bathroom set up, good laundry & front desk service
Stayed 3 nights in May 2023

8/10 Good

Jocelyn Hinojosa

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Overall hotel is very pleasant. Need to pay more attention to facilites, ex. Faucet handle fell off. Only one person attending chkin and phone
Stayed 1 night in Feb 2023

10/10 Excellent

Aurelio

Stayed 1 night in Dec 2022

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