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Krystal Grand Suites Insurgentes

4.0 star property
Hotel with a restaurant, near Manacar Tower
VIP Access

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Photo gallery for Krystal Grand Suites Insurgentes

Junior Suite, 1 King Bed | 1 bedroom, down comforters, in-room safe, individually furnished
Property entrance
Restaurant
1 bedroom, down comforters, in-room safe, individually furnished
Daily cooked-to-order breakfast (MXN 265 per person)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Pet friendly
  • Air conditioning
  • Parking available

Explore the area

View in a map
Insurgentes Sur #1991, Col Guadalupe Inn Del Alvaro Obregon, Mexico City, CDMX, 1020
  • Place, Centro Coyoacan
    ‪2 min drive‬
  • Place, Frida Kahlo Museum
    ‪3 min drive‬
  • Place, World Trade Center Mexico City
    ‪7 min drive‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪16 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Expedia VIP Suite

1 bedroom, down comforters, in-room safe, individually furnished

Expedia VIP Suite

9.4 out of 10
Exceptional
(9 reviews)
  • 667 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds

1 bedroom, down comforters, in-room safe, individually furnished

Junior Suite, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • 474 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite Single

Executive Suite Single | 1 bedroom, down comforters, in-room safe, individually furnished

Executive Suite Single

9.2 out of 10
Wonderful
(30 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite Double

1 bedroom, down comforters, in-room safe, individually furnished

Executive Suite Double

9.4 out of 10
Exceptional
(60 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living area | 40-inch flat-screen TV with cable channels, TV

Junior Suite, 1 King Bed

8.8 out of 10
Excellent
(10 reviews)
  • 474 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

1 bedroom, down comforters, in-room safe, individually furnished

Master Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 667 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Mexico City

Located in Alvaro Obregon, Krystal Grand Suites Insurgentes is within 2 miles (3 km) of popular attractions such as Manacar Tower and Centro Coyoacan. This 150-room, 4-star hotel has a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Centro Coyoacan - 2 min drive - 1.4 miles
  • Frida Kahlo Museum - 3 min drive - 2.1 miles
  • World Trade Center Mexico City - 7 min drive - 4.7 miles
  • Pepsi Center - 7 min drive - 4.7 miles
  • Estadio Azteca - 10 min drive - 5.2 miles

Getting around

  • Miguel Angel de Quevedo Station - 14 min walk
  • Mexico City Fortuna Station - 16 min drive
  • Benito Juarez International Airport (MEX) - 13 min drive

Restaurants

  • ‪Sushi Roll - ‬2 min walk
  • ‪Hooters - ‬2 min walk
  • ‪Chili's Grill & Bar - ‬1 min walk
  • ‪Guadiana 19 - ‬2 min walk
  • ‪El Pescadito - ‬1 min walk

About this property

Krystal Grand Suites Insurgentes

Hotel with a restaurant, near Manacar Tower
Guests of Krystal Grand Suites Insurgentes enjoy a 24-hour gym, free WiFi in public areas, and conference space. Valet parking is MXN 185 per night if you plan to drive, or hop aboard the airport shuttle (available 24 hours) for MXN 350 per vehicle one-way. The front desk is staffed 24/7 to help with securing valuables, tours or tickets, and dry cleaning/laundry. Additional amenities include a business center, coffee/tea in a common area, and a terrace.
40-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport down comforters and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include kitchenettes, microwaves, and coffee makers. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Covered valet parking on site (MXN 185 per night)
  • Covered extended parking on site (MXN 185 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a carport

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 265 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • 70 square feet of conference space
  • Business center
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible shuttle
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (31 inches high)
  • Grab bar near toilet (24 inches high)
  • Hand-held showerhead
  • Magnifying mirror
  • Portable shower seat
  • Smooth flooring in room
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 14 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Kitchenette
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 600 per pet, per day
  • Dogs and cats only
  • 2 total (33 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 265 per person
  • Airport shuttle fee: MXN 350 per vehicle (one-way)
  • Covered valet parking fee: MXN 185 per night
  • Covered extended parking fee: MXN 185 per night
  • Pet fee: MXN 600 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3:00 PM—-12:30 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours). Driving? For a fee, this property offers valet parking, along with extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Krystal Grand Insurgentes Sur Hotel Mexico City
Krystal Grand Insurgentes Sur Hotel
Krystal Grand Insurgentes Sur Mexico City
Krystal Insurgentes Sur Hotel
Krystal Suites Insurgentes
Krystal Grand Insurgentes Sur
Krystal Grand Suites Insurgentes Hotel
Krystal Grand Suites Insurgentes Mexico City
Krystal Grand Suites Insurgentes Hotel Mexico City

Frequently asked questions

Are free cancellation options available at Krystal Grand Suites Insurgentes?

Krystal Grand Suites Insurgentes offers free cancellation on some room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Krystal Grand Suites Insurgentes?

As of Sep 26, 2025, prices found for a 1-night stay for 2 adults at Krystal Grand Suites Insurgentes on Sep 27, 2025 start from $97.34, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Krystal Grand Suites Insurgentes?

This hotel is situated in Alvaro Obregon within a short 18-minute walk of Diego Rivera and Frida Kahlo House Studio Museum and also 19 minutes on foot from Insurgentes Theater. You'll also find Frida Kahlo Museum and Centro Comercial Perisur within a short drive.

Is parking available on site at Krystal Grand Suites Insurgentes?

Yes, covered valet parking is offered for MXN 185 per night. Accessible parking is also available for guests.

Does Krystal Grand Suites Insurgentes feature a casino on the premises?

No, Krystal Grand Suites Insurgentes doesn't have a casino.

Is there an indoor pool at Krystal Grand Suites Insurgentes?

No, there is no indoor pool at this hotel.

Is Krystal Grand Suites Insurgentes good for couples?

Amenities that appeal to couples at this hotel include a kitchenette, around-the-clock room service, and a down comforter.

Are there hot tubs at Krystal Grand Suites Insurgentes?

No, there isn't a spa tub at this hotel.

Does Krystal Grand Suites Insurgentes feature a restaurant that includes a breakfast menu?

Yes, Krystal Grand Suites Insurgentes serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Does Krystal Grand Suites Insurgentes allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Krystal Grand Suites Insurgentes for a fee of MXN 600 per pet, per day.

Does Krystal Grand Suites Insurgentes have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Krystal Grand Suites Insurgentes?

The closest major airport to Krystal Grand Suites Insurgentes is Benito Juarez International Airport (MEX), which is 11.4 mi away (13 minutes by car). Another top airport is Toluca, Estado de Mexico (TLC-Toluca Intl.), which is around 25.1 mi away.

Are there rooms with balconies at Krystal Grand Suites Insurgentes?

No, you won't find guestrooms with balconies at Krystal Grand Suites Insurgentes.

Reviews

Krystal Grand Suites Insurgentes Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 865 out of 1249 reviews
Rating 8 - Good. 224 out of 1249 reviews
Rating 6 - Okay. 87 out of 1249 reviews
Rating 4 - Poor. 40 out of 1249 reviews
Rating 2 - Terrible. 33 out of 1249 reviews

Reviews

10/10 Excellent

Yvette

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Rafael

Stayed 1 night in Jun 2025

10/10 Excellent

horacio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

WATER TEMPERATURE FLUCTUATION

The room was great, I always stay here when I travel to Mexico City. Convenient location. I'd like it even more if the shower water preasure was a little more even and the cold and hot fluctuation was not so bad.
Stayed 2 nights in Jun 2025

10/10 Excellent

rau, manzanillo

Stayed 1 night in Jun 2025

10/10 Excellent

Monica

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Byung Ok

Liked: Cleanliness, property conditions & facilities
I stayed at the Expedia VIP suite. First, just because you purchase this suite doesn't mean that the staff at the hotel knows that it is the top floor. I had to call to confirm before the trip and once arrived at the hotel, had to confirm it again since they were going to give me the 2nd floor suite because that was the only one available at the time, hence waited about an hour for the top floor to be available (I was not rude but said okay will wait for top floor with a smile and it was fine.) The top floor is the 12th floor but there is one more floor above you which is the Penthouse. There is a big Financial building on the side within the view but they really can't see in until night time due to the reflecting windows of the hotel, and at night, people in the financial building are gone home so no issue. Even though we got free breakfast, I only went one morning because it was pretty awful. I thought lot of things were 3-4 stars but overall I gave it 5 stars due to the great room with a view and the fact that sound proofing in the room along with being on the 12th floor with windows facing away from the main street gave me really good nights of sleep for me to do my day adventures. The noise is something you can't escape in CDMX and ability to get a good night of sleep with a relaxing view was totally worth the extra uber rides needed from here.
View from the Expedia VIP Suite on 12h floor.
Stayed 6 nights in Jun 2025

10/10 Excellent

Gregorio

Liked: Amenities, property conditions & facilities
Great service
Stayed 1 night in Jun 2025

4/10 Poor

Areli

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Stayed 3 nights in May 2025

10/10 Excellent

Heriberto

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was awesome! Great people and great service! Would definitely book this hotel again!
Stayed 1 night in Jun 2025

10/10 Excellent

Ana Valeria

Liked: Cleanliness, amenities, property conditions & facilities
Me encanto, super limpio y el staff super amable
Stayed 3 nights in Apr 2025

8/10 Good

Gerald

Liked: Cleanliness, property conditions & facilities
First of all the room was spacious & clean. It comes with a refrigerator & cooking facilities. The bed was large & comfortable. However one of the sheets had a Velcro strip which was irritating. The bathroom was large. The walk in shower had a hand shower which unfortunately wasn't variable and a large soaker head. Toilet paper was cheap & scratchy. Big deduction for that. One of the biggest problems was that doors needed to be slammed shut so all night long you hear people enter & exiting their rooms with a bang. Most of the staff were friendly but one guy stood out with his surliness. There is a Starbucks in the lobby. A 7-11 50 feet out the door and lots of restaurant choices. Coyoacán is an easy and pleasant walk. Skip the hotel restaurant. It's expensive, pretentious and very poor quality.
Stayed 3 nights in May 2025

10/10 Excellent

Efrain Duran

Stayed 1 night in Jun 2025

6/10 Okay

Renata

Traveled with family and small children
Liked: Cleanliness, amenities
The size of the master suite was great. The amentities were also good - microwave, kitchenette, living room. Location is great with a lot of good restaurants around. Part of the floor was peeling off, one of the sinks was missing a handle, staff of the front desk was helpful but not very friendly. Our check in experience was not great, the room wasn't ready even though we had asked for an early check in. We had also asked for a crib which didn't arrive until later.
Stayed 3 nights in May 2025

10/10 Excellent

GRACIELA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 4 nights in May 2025

10/10 Excellent

Andre

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a wonderful time at the hotel. The staff were excellent and made my stay very smooth.
Stayed 2 nights in May 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and great customer service!
Stayed 2 nights in May 2025

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean , shower drainage is the only thing a little off.
Stayed 1 night in May 2025

10/10 Excellent

Rafael

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The location is excellent and the rooms are above standard !
Stayed 1 night in May 2025

10/10 Excellent

Rose

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a great location for us when we stay in Mexico City. On a main street. Small mall next door. Can buy tamals and fruit from vendors two blocks away. Great beds. Staff are very nice. The people who take care of the rooms do a great job. The only issue we had in our 8 night stay was the air conditioning acted up the last two nights/days. But that was the only issue. We had a great suite with a couple of small sofas so when the family came into the room there was plenty of space. This is the only place we stay at anymore in Mexico City.
Stayed 9 nights in May 2025

10/10 Excellent

Rafael

Stayed 1 night in Apr 2025

10/10 Excellent

Kevin

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was great. The views on the upper floors are amazing.
Stayed 2 nights in May 2025

10/10 Excellent

Raul, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in May 2025

10/10 Excellent

Pedro

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property with excellent service.
Stayed 1 night in May 2025

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, great rooms.
Stayed 2 nights in May 2025

10/10 Excellent

Jose Martin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel en un area muy centrica. El hotel esta muy bonito. Ninguna queja
Stayed 3 nights in Apr 2025

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