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Krystal Grand Suites Insurgentes

4.0 star property
VIP Access

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Photo gallery for Krystal Grand Suites Insurgentes

Down comforters, in-room safe, individually furnished, desk
Terrace/patio
Business center
Exterior
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
Insurgentes Sur #1991, Col Guadalupe Inn Del Alvaro Obregon, Mexico City, CDMX, 1020
  • Place, Avenida Insurgentes
    ‪1 min walk‬
  • Place, Centro Comercial Plaza Inn
    ‪1 min walk‬
  • Place, Pabellon Altavista
    ‪5 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪40 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Executive Suite Single

Executive Suite Single | Down comforters, in-room safe, individually furnished, desk

Executive Suite Single

9.2 out of 10
Wonderful
(38 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite Double

Down comforters, in-room safe, individually furnished, desk

Executive Suite Double

9.2 out of 10
Wonderful
(70 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living area | 40-inch flat-screen TV with cable channels, TV

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(12 reviews)
  • 474 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Master Suite

Down comforters, in-room safe, individually furnished, desk

Master Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 667 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for VIP Suite

Down comforters, in-room safe, individually furnished, desk

VIP Suite

9.0 out of 10
Wonderful
(10 reviews)
  • 667 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 2 Double Beds

Down comforters, in-room safe, individually furnished, desk

Junior Suite, 2 Double Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 474 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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About the neighborhood

Mexico City

Located in Alvaro Obregon, Krystal Grand Suites Insurgentes is within 2 miles (3 km) of popular attractions such as Manacar Tower and Frida Kahlo Museum. This 150-room, 4-star hotel has a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Avenida Insurgentes - 1 min walk - 0.0 miles
  • Centro Comercial Plaza Inn - 1 min walk - 0.1 miles
  • Ceneval - 3 min walk - 0.2 miles
  • Pabellon Altavista - 5 min walk - 0.3 miles
  • Diego Rivera and Frida Kahlo House Studio Museum - 19 min walk - 1.0 mile

Getting around

  • Miguel Angel de Quevedo Station - 14 min walk
  • Mexico City Buenavista Station - 15 min drive
  • Benito Juarez International Airport (MEX) - 28 min drive

Restaurants

  • ‪Chili's Grill & Bar - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Guadiana 19 - ‬1 min walk
  • ‪Green Grass - ‬2 min walk
  • ‪Hooters - ‬2 min walk

About this property

Krystal Grand Suites Insurgentes

Guests of Krystal Grand Suites Insurgentes enjoy a 24-hour gym, free WiFi in public areas, and conference space. Valet parking is MXN 185 per night if you plan to drive, or hop aboard the airport shuttle (available 24 hours) for MXN 350 per vehicle one-way. The front desk is staffed 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a business center, coffee/tea in a common area, and a terrace.
40-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport down comforters and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include kitchenettes, microwaves, and coffee makers. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

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Fiesta Inn Insurgentes Sur
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  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
9.4 out of 10, Exceptional, 1,001 reviews
$112 nightly
The price is $134
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Covered valet parking on site (MXN 185 per night)
  • Covered extended parking on site (MXN 185 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a carport

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 299 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • 70 square feet of conference space
  • Business center
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible shuttle
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (31 inches high)
  • Grab bar near toilet (24 inches high)
  • Hand-held showerhead
  • Magnifying mirror
  • Portable shower seat
  • Smooth flooring in room
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 14 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 600 per pet, per day
  • Dogs and cats only
  • 2 total (33 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 299 per person
  • Airport shuttle fee: MXN 350 per vehicle (one-way)
  • Covered valet parking fee: MXN 185 per night
  • Covered extended parking fee: MXN 185 per night
  • Pet fee: MXN 600 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3:00 PM—-12:30 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours). Driving? For a fee, this property offers valet parking, along with extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Krystal Grand Insurgentes Sur Hotel Mexico City

Krystal Grand Insurgentes Sur Hotel

Krystal Grand Insurgentes Sur Mexico City

Krystal Insurgentes Sur Hotel

Krystal Suites Insurgentes

Krystal Grand Insurgentes Sur

Krystal Grand Suites Insurgentes Hotel

Krystal Grand Suites Insurgentes Mexico City

Krystal Grand Suites Insurgentes Hotel Mexico City

Frequently asked questions

Are free cancellation options available at Krystal Grand Suites Insurgentes?

Krystal Grand Suites Insurgentes offers free cancellation on some room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Krystal Grand Suites Insurgentes?

As of May 22, 2026, prices found for a 1-night stay for 2 adults at Krystal Grand Suites Insurgentes on May 23, 2026 start from $146, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Krystal Grand Suites Insurgentes?

This hotel is situated in Alvaro Obregon within a short 19-minute walk of Diego Rivera and Frida Kahlo House Studio Museum. You'll also find Frida Kahlo Museum and Centro Comercial Perisur within a short drive.

Will I be able to park at Krystal Grand Suites Insurgentes?

Yes, valet parking is offered for MXN 185 per night and extended parking is available for MXN 185 per night. Wheelchair-accessible van parking is also available for guests.

Does Krystal Grand Suites Insurgentes feature a casino on the premises?

No, Krystal Grand Suites Insurgentes doesn't have a casino.

Is there an indoor pool at Krystal Grand Suites Insurgentes?

No, there is no indoor pool at this hotel.

Is Krystal Grand Suites Insurgentes good for couples?

Amenities that appeal to couples at this hotel include 24-hour room service, a down comforter, and a rainfall showerhead.

Does Krystal Grand Suites Insurgentes have a hot tub?

No, this hotel doesn't have a spa tub.

Does Krystal Grand Suites Insurgentes feature a restaurant that includes a breakfast menu?

Yes, Krystal Grand Suites Insurgentes serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Does Krystal Grand Suites Insurgentes allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Krystal Grand Suites Insurgentes for a fee of MXN 600 per pet, per day.

Does Krystal Grand Suites Insurgentes have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Krystal Grand Suites Insurgentes?

The closest major airport to Krystal Grand Suites Insurgentes is Benito Juarez International Airport (MEX), which is 11.7 mi away (28 minutes by car). Another top airport is Toluca, Estado de Mexico (TLC-Toluca Intl.), which is around 25.1 mi away.

Can I book a room with a balcony at Krystal Grand Suites Insurgentes?

No, there aren't any guestrooms with balconies at Krystal Grand Suites Insurgentes.

Krystal Grand Suites Insurgentes Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1098 out of 1527 reviews
Rating 8 - Good. 244 out of 1527 reviews
Rating 6 - Okay. 95 out of 1527 reviews
Rating 4 - Poor. 45 out of 1527 reviews
Rating 2 - Terrible. 45 out of 1527 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room Was very clean and comfortable and the staff were all very helpful.
Stayed 12 nights in Apr 2026

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities
For the price it was good
Stayed 1 night in Jan 2026

10/10 Excellent

Ana

Stayed 1 night in Feb 2026

10/10 Excellent

Bernardo

Stayed 1 night in Feb 2026

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Great view, a bit far from Centro but plenty to do on this end of town and frankly I enjoyed the vibrancy here just as much!
Stayed 3 nights in Feb 2026

10/10 Excellent

Carlos

Stayed 1 night in Feb 2026

8/10 Good

Dilka

Business traveler
Liked: Cleanliness, staff & service
The room was clean and staff was polite
Stayed 4 nights in Feb 2026

10/10 Excellent

Juan Enrique

Stayed 1 night in Jan 2026

10/10 Excellent

Jean

Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay 👌
Stayed 3 nights in Jan 2026

8/10 Good

Nadiah

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I really like the room and the service. Pictures were exactly the same as ur site, staff helpful and friendly. Room and gym clean. Area safe
Stayed 5 nights in Jan 2026

8/10 Good

Luis

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 4 nights in Jan 2026

10/10 Excellent

Eduardo

.
Stayed 1 night in Nov 2025

10/10 Excellent

Eduardo

Stayed 1 night in Nov 2025

6/10 Okay

Leslie, Shoreline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well located and safe. The are a lot of walkable options. The room upgrade was the same room, but it allowed us to be on 14th floor which was nice because the advertising as soundproof rooms is incorrect. You can hear everything from traffic to people slamming their doors in the hall to voices in the next room. The kitchenette was a nice feature and why we chose this hotel, aside from the soundproof rooms advertisement, but they do not supply dish soap, sponge, and kitchen towel. They give you 2 complimentary pods for coffee, but then you have to buy more. Because you can't wash your own dishes, you are limited to actually using the kitchen. There is only one frying pan as well. The in room service was expensive - we arrived late and thought we could take advantage of the VIP 20% discount. They didn't include the discount. We had ordered two plates of churros that tasted like chicken wings. They said they would credit us, but instead of giving us a full credit for a breakfast we ordered, they only discounted us 35%. I had asked the front desk about it and the 20% discount before ordering breakfast otherwise they would not refund the money. It was credit only. It was pretty disappointing and poor business practice. The staff is really nice and professional overall. The rooms are clean and comfortable. If you want to stay here, just know that it's pretty loud and don't order room service. We won't be staying here again after this experience, to be honest.
Stayed 4 nights in Jan 2026

10/10 Excellent

Patricia, San Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Staff is amazing and location is great
Stayed 4 nights in Dec 2025

6/10 Okay

Arno

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
The rooms are fine, not the best TV setup but that is due to the layouts of the rooms. The hotel food options are limited, not great. Internet is terrible so for business this is a struggle The staff is friendly and the place is very clean Location is goo
Stayed 7 nights in Jan 2026

10/10 Excellent

John

The staff was great. Very accommodating to what we need. They also speak English which is nice when you get lost in translation.
Stayed 14 nights in Dec 2025

6/10 Okay

ANDRES

Stayed 6 nights in Dec 2025

10/10 Excellent

Edgar

Stayed 2 nights in Jan 2026

10/10 Excellent

Ana

*
Stayed 1 night in Jan 2026

8/10 Good

Manuel

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities
The bathroom was clean but the smell of the drain gives a completely different message
Stayed 3 nights in Jan 2026

10/10 Excellent

Dmitry

Traveled with family
Liked: Cleanliness, staff & service, amenities
Comfortable room, friendly staff, excellent Starbucks coffee in lobby!
Stayed 1 night in Jan 2026

10/10 Excellent

Flavia

Stayed 1 night in Jan 2026

10/10 Excellent

Corina

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff were great
Stayed 6 nights in Oct 2025

10/10 Excellent

Patricia, San Antonio

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great customer service, excellent location
Stayed 1 night in Dec 2025

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