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Hotel Polanco

3.0 star property

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Photo gallery for Hotel Polanco

Front of property
Lobby
In-room safe, desk, free WiFi, bed sheets
Gym
Staircase

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Business services
  • Laundry

Explore the area

View in a map
Edgar Allan Poe 8, Col Polanco, Mexico City, CDMX, 11560
  • Place, Lincoln Park
    ‪2 min walk‬
  • Place, Avenida Presidente Masaryk
    ‪3 min walk‬
  • Place, Paseo de la Reforma
    ‪5 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room

In-room safe, desk, free WiFi, bed sheets

Standard Room

7.6 out of 10
Good
(23 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Suite

In-room safe, desk, free WiFi, bed sheets

Junior Suite

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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The price is $396
Apr 6 - Apr 7
Total with taxes and fees
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About the neighborhood

Mexico City

Located in Polanco, Hotel Polanco is within a 5-minute walk of popular attractions such as Paseo de la Reforma and Avenida Presidente Masaryk. This 71-room, 3-star hotel has conveniences like free in-room WiFi, a gym, and a 24-hour business center.

What's nearby

  • Lincoln Park - 2 min walk - 0.1 miles
  • Avenida Presidente Masaryk - 3 min walk - 0.2 miles
  • Paseo de la Reforma - 5 min walk - 0.3 miles
  • Chapultepec Park - 5 min walk - 0.3 miles
  • Auditorio Nacional - 10 min walk - 0.6 miles

Getting around

  • Mexico City Buenavista Station - 9 min drive
  • Auditorio Station - 13 min walk
  • Benito Juarez International Airport (MEX) - 31 min drive

Restaurants

  • ‪Tacos de la Sombrilla Azul - ‬2 min walk
  • ‪Maque - ‬4 min walk
  • ‪Gin Gin - ‬4 min walk
  • ‪Mandolina - ‬4 min walk
  • ‪Manaw Thai Kitchen - ‬3 min walk

About this property

Hotel Polanco

Guests of Hotel Polanco enjoy a gym, free WiFi in public areas, and a 24-hour business center. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and tours/tickets. Additional amenities include a microwave in a common area and a meeting room.
Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Other amenities include hair dryers, safes, and phones.
Recreational amenities at the hotel include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • Elevator

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3 PM—-midnight
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Polanco Mexico City
Polanco Hotel Mexico City
Hotel Polanco Hotel
Hotel Polanco Mexico City
Polanco Hotel Mexico City
Hotel Polanco Hotel Mexico City

Frequently asked questions

What is there to do near Hotel Polanco?

This hotel is situated in Polanco, just steps from Avenida Presidente Masaryk, and within a 10-minute walk of Paseo de la Reforma and Chapultepec Park. You'll also find Angel of Independence Monument and Auditorio Nacional within a short drive.

How much does it cost to stay at Hotel Polanco?

As of Mar 23, 2026, prices found for a 1-night stay for 2 adults at Hotel Polanco on Mar 24, 2026 start from $154, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Hotel Polanco?

No, there isn't parking available at the hotel.

Does Hotel Polanco have a casino?

No, Hotel Polanco doesn't have a casino.

Is there an indoor pool at Hotel Polanco?

No, there is no indoor pool at this hotel.

Does Hotel Polanco have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Polanco feature a restaurant that includes a breakfast menu?

No, Hotel Polanco doesn't have a restaurant that serves breakfast.

Will Hotel Polanco allow pets to stay free of charge?

No, pets aren't allowed at Hotel Polanco.

Does Hotel Polanco have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hotel Polanco?

The closest major airport to Hotel Polanco is Benito Juarez International Airport (MEX), which is 11.4 mi away (31 minutes by car). Another top airport is Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.), which is located 28.6 mi away (63-minute drive).

Are there rooms with balconies that I can book at Hotel Polanco?

No, at Hotel Polanco, there aren't any guestrooms that list a balcony.

Hotel Polanco Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 216 out of 534 reviews
Rating 8 - Good. 170 out of 534 reviews
Rating 6 - Okay. 78 out of 534 reviews
Rating 4 - Poor. 36 out of 534 reviews
Rating 2 - Terrible. 34 out of 534 reviews

8.6/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Michelle

Stayed 2 nights in Dec 2025

8/10 Good

Carlos

Stayed 1 night in Nov 2025

10/10 Excellent

Ezekiel

Stayed 2 nights in Oct 2025

8/10 Good

Francisco Antonio Tello de Meneses

Stayed 1 night in Sep 2025

8/10 Good

Francisco Antonio Tello de Meneses

Business traveler, Traveled with partner
I like that is clean and silent
Stayed 1 night in Sep 2025

10/10 Excellent

HECTOR, North Bay Village

Stayed 1 night in Jun 2025

10/10 Excellent

Gitta

Liked: Amenities
there is high end . Love that area
Stayed 3 nights in May 2025

6/10 Okay

ALAN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

No hot water on Tuesday, but is in a good location
Stayed 3 nights in Apr 2025

10/10 Excellent

Brian

Stayed 3 nights in Apr 2025

10/10 Excellent

María del Carmen

Stayed 1 night in Apr 2025

8/10 Good

Mel

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel in a great safe neighborhood. Room was dated, but clean. Walking distance from shops and great restaurants.
Stayed 5 nights in Mar 2025

8/10 Good

L Tania

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Carlos

Liked: Cleanliness, staff & service, room comfort
Housekeeping very nice Close to a very good restaurant area
Stayed 3 nights in Nov 2024

8/10 Good

Genevieve

Business traveler
Good price and warm, cozy rooms, with character. Front desk staff courteous but not very friendly, seem not to like their jobs much. Slow and intermittent Internet; during videoconferences with clients(!), the connection was lost repeatedly
Stayed 2 nights in Dec 2024

10/10 Excellent

Joshua

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very friendly. Hotel Polanco is very well located, walking distance to the "zona de Polanco" where there are many restaurants and excellent boutiques. Also, it's walking distance to Metro bus on Reforma an excellent public transportation. I highly recommend Hotel Polanco
Stayed 4 nights in Nov 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

CRYOLOGISTICS

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
El staff muy eficiente
Stayed 1 night in Oct 2024

8/10 Good

Ramses

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

2/10 Terrible

Emmanuel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Luciano

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not recommend to stay here. That’s all I have to say.
Stayed 2 nights in Nov 2024

8/10 Good

L Tania

Liked: Cleanliness, staff & service, amenities
You get what you pay for, not a luxurious place for ok for stay, has to go down to get water bottle cos there is staff to bring up
Stayed 1 night in Nov 2024

4/10 Poor

Edward

Disliked: Staff & service, property conditions & facilities
At best, this hotel is a bit below average. Our bathroom was postage stamp size. The room wasn't much larger. For sure the location is great, but it goes down hill from there. Adequate, kind of. Impressive? Not.
Stayed 2 nights in Nov 2024

10/10 Excellent

Laura

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist and all staff were very helpful. It is a good place to stay specially if you are by yourself in the city. Many places to walk distance, castle the Chapultepec, Paseo la reforma (great for runners) and the Zoo.
Stayed 1 night in Oct 2024

10/10 Excellent

LETICIA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay
Stayed 1 night in Sep 2024

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