Hotel Metropol

3.0 star property
Hotel with free valet parking, a short walk to Palacio de Bellas Artes

Choose dates to view prices

Photo gallery for Hotel Metropol

Reception
Luxury Room | Desk, iron/ironing board, free WiFi, bed sheets
Gym
Lobby
Gym

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Laundry
  • Parking included
  • Housekeeping

Explore the area

Map
Luis Moya 39, Col. Centro Del. Cuauhtémoc, Mexico City, CDMX, 6050
  • Paseo de la Reforma
    ‪7 min walk‬
  • Palacio de Bellas Artes
    ‪7 min walk‬
  • Zócalo
    ‪19 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪9 min drive‬

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Room options

Triple Room

  • Sleeps 3
  • 2 Queen Beds

Elite Room

  • Sleeps 2
  • 1 King Bed

Premier Room

  • Sleeps 4
  • 2 Queen Beds

Standard Double Room, 1 Queen Bed

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

Quadruple Room

  • 215 sq ft
  • Sleeps 4
  • 2 Queen Beds

Premier Room

  • Sleeps 2
  • 1 Queen Bed

Triple Room, 3 Twin Beds

  • 215 sq ft
  • Sleeps 3
  • 3 Twin Beds

Junior Room

  • Sleeps 4
  • 2 Queen Beds

Double Room, 2 Queen Beds

  • 215 sq ft
  • Sleeps 2
  • 2 Queen Beds

Luxury Room

  • Sleeps 2
  • 1 King Bed

Standard Single Room, 1 Queen Bed

  • 215 sq ft
  • Sleeps 1
  • 1 Queen Bed

Standard Double Room, 1 King Bed

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

Premier Room

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Mexico City

Located in Reforma, Hotel Metropol is within a 5-minute walk of Alameda Central and within 15 minutes of other popular attractions like Palacio de Bellas Artes. This 150-room hotel has a restaurant along with conveniences like free in-room WiFi and free valet parking.

What's nearby

  • Alameda Central - 3 min walk - 0.2 miles
  • Paseo de la Reforma - 7 min walk - 0.4 miles
  • Palacio de Bellas Artes - 7 min walk - 0.4 miles
  • Monument to the Revolution - 14 min walk - 0.8 miles
  • Zócalo - 19 min walk - 1.0 mile

Getting around

  • Juarez Station - 4 min walk
  • Mexico City Buenavista Station - 12 min drive
  • Benito Juarez International Airport (MEX) - 23 min drive

Restaurants

  • ‪Bósforo Mezcalería - ‬1 min walk
  • ‪Casa Barista - ‬1 min walk
  • ‪El Rincon Tapatio - ‬2 min walk
  • ‪Take a Wok, Centro - ‬1 min walk
  • ‪Carl's Jr. Independencia - ‬1 min walk

About this property

Hotel Metropol

Hotel with free valet parking, a short walk to Palacio de Bellas Artes
Guests of Hotel Metropol enjoy access to free WiFi in public areas, meeting rooms, and a conference center. Free valet parking is included with your stay. The front desk is staffed 24/7 to help with securing valuables, tours or tickets, and luggage storage. Additional amenities include a business center, express check-in, and express check-out.
32-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Phones, ironing boards, and desks are also standard.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 160 for adults and MXN 100 for children
  • A bar/lounge
  • A restaurant
  • Free manager's reception
  • Snack bar/deli

Restaurants on site

  • La Goleta

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1960
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 5 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 160 for adults and MXN 100 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Metropol Mexico City
Metropol Mexico City
Hotel Metropol Hotel
Hotel Metropol Mexico City
Hotel Metropol Hotel Mexico City

Frequently asked questions

Is a free cancellation option available at Hotel Metropol?

Hotel Metropol offers free cancellation on select room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Hotel Metropol?

As of May 24, 2025, prices found for a 1-night stay for 2 adults at Hotel Metropol on Jun 9, 2025 start from $62.35, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Hotel Metropol?

This hotel is situated in Reforma within a 10-minute walk of Palacio de Bellas Artes and Alameda Central. You'll also find Paseo de la Reforma and Zócalo less than a mile away.

Is there parking available at Hotel Metropol?

Yes, valet parking and self parking are offered for free at the hotel. Accessible parking is also available for guests.

Does Hotel Metropol include a casino on the premises?

No, Hotel Metropol doesn't have a casino.

Is there an indoor pool at Hotel Metropol?

No, there is no indoor pool at this hotel.

Is Hotel Metropol a good place to stay for couples?

Couples will appreciate amenities like a bar, a restaurant, and free evening reception at this hotel.

Are there hot tubs at Hotel Metropol?

No, this hotel doesn't have a spa tub.

Does Hotel Metropol have a restaurant with a breakfast menu?

Yes, Hotel Metropol serves buffet breakfast for a surcharge each morning at La Goleta.

Does Hotel Metropol allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Metropol.

Does Hotel Metropol have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Hotel Metropol?

The closest major airport to Hotel Metropol is Benito Juarez International Airport (MEX), which is 6.6 mi away (23 minutes by car). Another top airport is Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.), which is located 25.1 mi away (51-minute drive).

Can I book a room with a balcony at Hotel Metropol?

No, at Hotel Metropol, there aren't any guestrooms that list a balcony.

Hotel Metropol Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 418 out of 1001 reviews
Rating 8 - Good. 360 out of 1001 reviews
Rating 6 - Okay. 142 out of 1001 reviews
Rating 4 - Poor. 50 out of 1001 reviews
Rating 2 - Terrible. 31 out of 1001 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Yoislandys leal

Stayed 1 night in Feb 2025

6/10 Okay

Brian

Traveled with partner
Liked: Cleanliness
The hotels website advertised a shuttle between hotel and airport, but this was not the case. Maybe there was an interpretation that i got wrong.
Stayed 1 night in Feb 2025

6/10 Okay

Carlos Andrés

Liked: Cleanliness, staff & service
Hotel está bien ubicado. Las habitaciones son pequeñas, se escucha absolutamente todo de las habitaciones al lado y el baño es súper incómodo, está muy mal diseñado.
Stayed 2 nights in Jan 2025

8/10 Good

Fidel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Value

Clean hotel. Hot water for showers. Not the most comfortable beds, all though it was clean. No frills hotel, good for a trip that has you up and about all day. Centrally located.
Stayed 5 nights in Dec 2024

10/10 Excellent

Randy

Stayed 2 nights in Dec 2024

8/10 Good

Claudia

Stayed 1 night in Dec 2024

6/10 Okay

Jesus

Stayed 2 nights in Nov 2024

8/10 Good

IWEN

Stayed 1 night in Nov 2024

8/10 Good

Estrella

Liked: Staff & service
Stayed 3 nights in Oct 2024

8/10 Good

IWEN

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, nice and quiet.

The location is very convenient to see death parade. 7-11 store and banks are around the corner. Room is clean and parking is included. room #317 is big with two queen beds and two full bathrooms. Front desk answered me all the information I wanted. You have to pay for breakfast.
Stayed 1 night in Nov 2024

8/10 Good

Estrella

Traveled with partner
Liked: Staff & service, property conditions & facilities
Hotel was good for the value. Staff was friendly. The room had an extra floor fan which was a nice touch. The bathroom could’ve been cleaned better, there was hair on the side of the toilet and the towels were stained. Luckily I travel with my own towel. The linens were also stained with black marks. Overall, for the price it was ok and it was a walkable distance to Avenida Juarez.

6/10 Okay

Noelia Agredano

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Three days in to a five day stay, they replaced clean pillowcases with dirty ones, they replaced the sheets with holes with sheets without holes, and the replaced towels had holes, the hair dryer did not work, The room had no heat or air other than an oscillating fan with heater on a stand; the rooms/furniture are from the 60’s, other than a 10 year old televisión, probably have never been updated.
Stayed 5 nights in Oct 2024

8/10 Good

Maria P

Stayed 2 nights in Sep 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Jessenia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Damian

Disliked: Staff & service
The guy at the front desk wasn’t very friendly
Stayed 1 night in Sep 2024

4/10 Poor

Jorge J.

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room very old and felt dirty
Stayed 1 night in Sep 2024

10/10 Excellent

Mario

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden Gem.

Stayed 1 night in Aug 2024

8/10 Good

Isaias

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was fine and comfortable. I have been coming here for years.
Stayed 1 night in Jun 2024

8/10 Good

Alfonso

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Food at the breakfast buffet was good and different every day personnel very kind.
Stayed 4 nights in Jun 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities

Hair on the pillow, hair in the glass cup

Pro: The hotel is located in the historical center. Cons: The sheets are ok, but there was hair on the pillow, and hair in the cup The room key card fails during the stay and requires a reactivation at the front desk The neighborhood is not safe after night, a robbery happened right in front of my eyes (not the hotel’s fault though)
Stayed 1 night in Apr 2024

6/10 Okay

Kenneth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
No Air Conditioning. Even though there were fans provided, the room remains about 78 degrees throughout the night. Other than no A/C the hotel is nice and very well located for sightseeing. Staff is very nice.
Stayed 2 nights in Apr 2024

10/10 Excellent

James R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

10/10 Excellent

Marcia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo amplio de las habitaciones,el aseo,la ubicación
Stayed 5 nights in Jan 2024