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Alexander, Member of The Leading Hotels of the World

5.0 star property
Luxury hotel with a full-service spa and a health club
VIP Access

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Photo gallery for Alexander, Member of The Leading Hotels of the World

Suite, City View | View from room
Property video
Restaurant
Master Suite | View from room
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
24 Pedregal, Mexico City, 11040
  • Place, Paseo de la Reforma
    ‪3 min walk‬
  • Place, Chapultepec Park
    ‪5 min walk‬
  • Place, Avenida Presidente Masaryk
    ‪7 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪31 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Alexander Suite

Alexander Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Alexander Suite

  • 919 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, City View

Suite, City View | View from room

Suite, City View

9.0 out of 10
Wonderful
(2 reviews)
  • 601 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

Master Suite | View from room

Master Suite

  • 621 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Ambassador Suite

Ambassador Suite | View from room

Ambassador Suite

  • 1321 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Park View

Suite, Park View | View from room

Suite, Park View

10.0 out of 10
Exceptional
(3 reviews)
  • 506 sq ft
  • 1 bedroom
  • Park view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Mexico City

Located in Miguel Hidalgo within a short stroll of Paseo de la Reforma, Alexander, Member of The Leading Hotels of the World is within a 10-minute drive Palacio de Bellas Artes. This 5-star hotel has 26 guestrooms and offers conveniences like a restaurant, a full-service spa, and free in-room WiFi.

What's nearby

  • Paseo de la Reforma - 3 min walk - 0.2 miles
  • Chapultepec Park - 5 min walk - 0.3 miles
  • Avenida Presidente Masaryk - 7 min walk - 0.4 miles
  • Lincoln Park - 9 min walk - 0.5 miles
  • Auditorio Nacional - 14 min walk - 0.8 miles

Getting around

  • Mexico City Fortuna Station - 11 min drive
  • Auditorio Station - 19 min walk
  • Benito Juarez International Airport (MEX) - 29 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • Carmela y Sal
  • ‪Bonvi - ‬1 min walk
  • ‪Nutrisa - ‬2 min walk

About this property

Alexander, Member of The Leading Hotels of the World

Luxury hotel with a full-service spa and a health club
Guests of Alexander, Member of The Leading Hotels of the World have access to a full-service spa, a gym, and spa treatment rooms. Airport transportation is made easy with an airport shuttle (available 24 hours) for USD 400 per vehicle roundtrip. The front desk is staffed 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include local meal delivery service, an ATM, and a porter/bellhop.
70-inch Smart TVs come with digital channels and Netflix, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with Egyptian cotton sheets and down comforters ensure a restful night. Other standard amenities include iPod docks, free minibar items, and espresso makers. Change of towels is available on request.
Recreational amenities at the hotel include a health club.
Alexander Spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages and Swedish massages. The spa is equipped with a steam room. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Onsite parking available only on request
  • Wheelchair-accessible van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 600 to 3,000 per person
  • A bar/lounge
  • A restaurant
  • Hosted evening meal available daily for a fee of USD 250; reservation required
  • Snack bar/deli

Things to do

  • Full-service spa
  • Health club

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible shuttle
  • Doorbell and phone notification
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways (31 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height bed (20 inches high)
  • Low-height door lock
  • Low-height view port in door
  • Magnifying mirror
  • Portable shower seat
  • Smooth flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 70-inch smart TV with premium digital channels
  • iPod dock
  • MP3 dock
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Meal delivery service

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 600 to 3000 per person
  • Airport shuttle fee: USD 400 per vehicle (roundtrip, maximum occupancy 4)
  • Hosted evening meal: USD 250

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
  • Check-in: 3:00 PM—-10:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

Hotel Alexander Hotel
Hotel Alexander Mexico City
Hotel Alexander Hotel Mexico City

Frequently asked questions

Is a free cancellation option available at Alexander, Member of The Leading Hotels of the World?

Alexander, Member of The Leading Hotels of the World offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on our site.

What can I see close to Alexander, Member of The Leading Hotels of the World?

This hotel is situated in Miguel Hidalgo within a 10-minute walk of Paseo de la Reforma and Chapultepec Park. You'll also find Avenida Presidente Masaryk and Auditorio Nacional less than a mile away.

Will I be able to park at Alexander, Member of The Leading Hotels of the World?

Yes, there is wheelchair-accessible van parking available.

Is a spa located at Alexander, Member of The Leading Hotels of the World?

Alexander Spa is the hotel's spa and services include deep-tissue massages, Swedish massages, and couples treatments.

Does Alexander, Member of The Leading Hotels of the World feature a casino?

No, Alexander, Member of The Leading Hotels of the World doesn't have a casino.

Is there an indoor pool at Alexander, Member of The Leading Hotels of the World?

No, there is no indoor pool at this hotel.

Is Alexander, Member of The Leading Hotels of the World good for couples?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and a full-service spa.

Does Alexander, Member of The Leading Hotels of the World have a hot tub?

Yes, this hotel offers private indoor spa tubs in some guestrooms.

Does Alexander, Member of The Leading Hotels of the World have a restaurant that serves breakfast?

Yes, Alexander, Member of The Leading Hotels of the World serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Does Alexander, Member of The Leading Hotels of the World allow pets to stay free of charge?

No, pets and service animals aren't allowed at Alexander, Member of The Leading Hotels of the World.

Does Alexander, Member of The Leading Hotels of the World have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Alexander, Member of The Leading Hotels of the World?

The closest major airport to Alexander, Member of The Leading Hotels of the World is Benito Juarez International Airport (MEX), which is 10.7 mi away (29 minutes by car). Another top airport is Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.), which is around 24.3 mi away.

Are there rooms with balconies at Alexander, Member of The Leading Hotels of the World?

No, at Alexander, Member of The Leading Hotels of the World, there aren't any guestrooms that list a balcony.

Alexander, Member of The Leading Hotels of the World Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 63 out of 71 reviews
Rating 8 - Good. 3 out of 71 reviews
Rating 6 - Okay. 3 out of 71 reviews
Rating 4 - Poor. 0 out of 71 reviews
Rating 2 - Terrible. 2 out of 71 reviews

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Allison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly the best hotel room I’ve ever stayed it. The Alexander Suite was truly amazing. Every detail was beyond. Can’t wait to come back.
Stayed 1 night in Sep 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel I’ve ever stayed at !!!!!!
Stayed 1 night in Sep 2025

10/10 Excellent

Ricardo

Stayed 3 nights in Aug 2025

10/10 Excellent

Sacha

Stayed 1 night in Aug 2025

10/10 Excellent

Juan, Mexico City

Stayed 1 night in Jul 2025

10/10 Excellent

Josué

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent boutique property. Ourstanding service, and rooms beyond comparison in Mexico
Stayed 3 nights in May 2025

10/10 Excellent

Daisy

Liked: Cleanliness, amenities, property conditions & facilities
Honestly, the best hotel in Mexico the rooms are out of time restaurants nearby beautiful part to walk around definitely recommend it
Stayed 2 nights in Jun 2025

10/10 Excellent

Jose Luis

Stayed 1 night in May 2025

10/10 Excellent

Mayte

Stayed 1 night in May 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend
Stayed 4 nights in May 2025

10/10 Excellent

Alberto

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with great rooms and service!
Stayed 4 nights in Mar 2025

10/10 Excellent

Erika

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bel établissement, excellent service, très propre 10/10 Sergio est un excellent serveur.
Stayed 5 nights in Mar 2025

10/10 Excellent

Juan, Mexico City

Stayed 1 night in Mar 2025

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience overall, hotel is nice and staff has been very welcoming every time I stay at this property. Love the hotel and the area.
Stayed 3 nights in Oct 2024

10/10 Excellent

Antonio

Stayed 1 night in Sep 2024

10/10 Excellent

Diego

Stayed 3 nights in Aug 2024

10/10 Excellent

Alberto

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Alberto

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travel extensively to Mexico City for business (sometimes twice a month) and have stayed at most brand name and boutique hotels in the Polanco, Condesa, and Colonia Roma neighborhoods. Since I travel there so often I like to stay at different places to get to know the city better and to avoid monotony. Of all the places I have stayed at, Alexander Hotel has the nicest and best appointed rooms in the city - the Ritz Carlton being a close second. The hotel also has a great gym, a vey nice lobby/bar area, and is walking distance from multiple restaurants and coffee shops. Another good thing, is that the hotel is new and is not well known, a such the occupation has been low the three times I have stayed there. Staff is great and tries very hard to provide high quality service.
Stayed 5 nights in Aug 2024

10/10 Excellent

Ana

Stayed 1 night in Aug 2025

10/10 Excellent

Roberto

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Hector Alain Salazar

Stayed 1 night in Aug 2025

10/10 Excellent

Marco, Milano

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Camere e ristoranti lussuosi e arredati con mobili di design italiani di altissimo livello. Comfort massimo e camera spaziosissima e molto silenziosa. Zona sicura e tranquilla anche se non vicina alle principali attrazioni di questa metropoli. Unici aspetti sgradevoli il deposito all’arrivo pari a circa il costo due pernottamenti (tutti già pagati) e la fotografia scattata dalla receptionist alla mia carta di credito.
Stayed 3 nights in Aug 2025

10/10 Excellent

Narief

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelente como siempre.
Stayed 1 night in Apr 2025

6/10 Okay

Diana Xochitl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025