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Aparthotel

Grand Polanco Residencial

4.0 star property
Aparthotel connected to a shopping center in Mexico City with a fitness center
VIP Access

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Photo gallery for Grand Polanco Residencial

Courtyard
Superior Apartment | Living area | Flat-screen TV, DVD player, iPod dock
Reception
Front of property - evening/night
Interior entrance

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Laundry
  • Gym

Explore the area

View in a map
Isaac Newton 119, Colonia Chapultepec Morales, Mexico City, CDMX, 11570
  • Place, Avenida Presidente Masaryk
    ‪1 min walk‬
  • Place, Spanish Consulate General
    ‪5 min walk‬
  • Place, National Museum of Anthropology
    ‪14 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪30 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Standard Apartment

Standard Apartment | In-room safe, desk, iron/ironing board, free WiFi

Standard Apartment

  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Apartment, 2 Double Beds

Standard Apartment, 2 Double Beds | In-room safe, desk, iron/ironing board, free WiFi

Standard Apartment, 2 Double Beds

  • 699 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Apartment, 2 Bedrooms

In-room safe, desk, iron/ironing board, free WiFi

Apartment, 2 Bedrooms

  • 861 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Apartment

In-room safe, desk, iron/ironing board, free WiFi

Superior Apartment

  • 1076 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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About the neighborhood

Mexico City

Located in Polanco, Grand Polanco Residencial is adjacent to Avenida Presidente Masaryk and within a 15-minute walk of popular sights like Paseo de la Reforma. This 34-room, 4-star aparthotel welcomes guests with in-room amenities like kitchens, balconies, and iPod docks. It's connected to a shopping center in central Mexico City and also close to Angel of Independence Monument and World Trade Center Mexico City.
View more Aparthotels in Mexico CityOpens in a new window

What's nearby

  • Avenida Presidente Masaryk - 1 min walk - 0.0 miles
  • Spanish Consulate General - 5 min walk - 0.3 miles
  • Embassy of Canada - 8 min walk - 0.5 miles
  • Paseo de la Reforma - 12 min walk - 0.7 miles
  • National Museum of Anthropology - 14 min walk - 0.8 miles

Getting around

  • Polanco Station - 4 min walk
  • Mexico City Buenavista Station - 7 min drive
  • Benito Juarez International Airport (MEX) - 27 min drive

Restaurants

  • ‪El Farolito - ‬1 min walk
  • ‪El Globo - ‬2 min walk
  • ‪Flautas Mexico - ‬1 min walk
  • ‪El Zarape - ‬1 min walk
  • ‪Ruben's Hamburgers - ‬1 min walk

About this property

Grand Polanco Residencial

Aparthotel connected to a shopping center in Mexico City with a fitness center
Guests of Grand Polanco Residencial enjoy features like a gym, free WiFi in public areas, and free use of bicycles. Self parking is offered for MXN 100 per night. Helpful staff can provide tour or ticket assistance, luggage storage, and a safe deposit box at the front desk. Additional amenities include a terrace, laundry facilities, and a garden.
Each apartment features a kitchen and a balcony, and there's space to spread out with a dining area and a sitting area. A flat-screen TV comes with cable channels and a DVD player, and guests can stay connected with free WiFi. The bathroom offers hair dryers and free toiletries. Other standard amenities include an iPod dock, an espresso maker, and a safe. Limited housekeeping is available.
Recreational amenities at the aparthotel include a fitness center and complimentary bicycles.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (MXN 100 per night)
  • Wheelchair-accessible parking available

Kitchen

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Griddle
  • Microwave
  • Oven
  • Stovetop

Dining

  • Dining table

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area
  • Separate sitting area

Entertainment

  • DVD player
  • Flat-screen TV with cable channels
  • iPod dock

Outdoor areas

  • Balcony
  • Garden
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Fee: MXN 5,000 per pet per night

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Designated smoking areas

Services and conveniences

  • Housekeeping on weekdays only
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a shopping center
  • In a business district
  • In an entertainment district
  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near a zoo

Things to do

  • Free bicycle rentals
  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 34 units
  • Free bicycle rentals
  • Garden
  • Reception hall

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: MXN 1500
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out fee: MXN 1000

Special check-in instructions

The front desk is open Monday - Friday (8 AM - 6 PM) and Saturday - Saturday (9 AM - 2 PM)
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 5000 per pet, per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: MXN 100 per night
  • Pet fee: MXN 5000 per pet, per night
  • Early check-in fee: MXN 1500 (subject to availability)
  • Late check-out fee: MXN 1000

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Grand Polanco Residencial Aparthotel
Grand Residencial Aparthotel
Grand Residencial
Grand Polanco Residencial Mexico City
Grand Polanco Residencial Aparthotel
Grand Polanco Residencial Mexico City
Grand Polanco Residencial Aparthotel Mexico City

Frequently asked questions

Is free cancellation available at Grand Polanco Residencial?

Grand Polanco Residencial offers free cancellation on select room rates. For additional details, review the cancellation policy on our site.

What is there to do around Grand Polanco Residencial?

This aparthotel is situated in Polanco within a short 12-minute walk of Paseo de la Reforma and also 1 minutes on foot from Avenida Presidente Masaryk. You'll also find Auditorio Nacional and Chapultepec Park less than a mile away.

Is there parking available at this aparthotel?

Yes, secured parking is offered for MXN 100 per night. Accessible parking is also available for guests.

Does Grand Polanco Residencial include a casino on the premises?

No, Grand Polanco Residencial doesn't have a casino.

Is there an indoor pool at Grand Polanco Residencial?

No, there is no indoor pool at this aparthotel.

What amenities will couples enjoy at Grand Polanco Residencial?

Couples staying at this aparthotel will value amenities like a kitchen, kitchenettes in some apartments, as well as a terrace.

Are there hot tubs at Grand Polanco Residencial?

No, this aparthotel doesn't have a spa tub.

Does Grand Polanco Residencial have a restaurant that serves breakfast?

No, Grand Polanco Residencial doesn't have a restaurant that serves breakfast.

Does Grand Polanco Residencial allow pets to stay for free?

Although they can't stay for free, pets are welcome at Grand Polanco Residencial for a fee of MXN 5000 per pet, per night.

Does this aparthotel have connecting rooms?

No, there aren't connecting rooms at this aparthotel.

How far is the airport from Grand Polanco Residencial?

The closest major airport to Grand Polanco Residencial is Benito Juarez International Airport (MEX), which is 10.6 mi away (27 minutes by car). Another top airport is Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.), which is located 27.8 mi away (59-minute drive).

Can I book a room with a balcony at Grand Polanco Residencial?

Yes, every apartment at Grand Polanco Residencial comes with a balcony.

Grand Polanco Residencial Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 433 out of 588 reviews
Rating 8 - Good. 109 out of 588 reviews
Rating 6 - Okay. 25 out of 588 reviews
Rating 4 - Poor. 9 out of 588 reviews
Rating 2 - Terrible. 12 out of 588 reviews

9.6/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

jesse

Liked: Cleanliness, property conditions & facilities
Our stay was great.
Stayed 9 nights in Sep 2025

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, room comfort
Amazing hotel in great location.
Stayed 3 nights in Oct 2025

10/10 Excellent

natacha

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Me encantó el sitio , súper limpio y delicado , las camas muy confortable , el personal muy amable
Stayed 1 night in Oct 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, property conditions & facilities
The staff was very helpful and particularly the security folks were lovely. Everything we asked was answered and any of our requests particularly for transportation were dealt with very professionally
Stayed 8 nights in Oct 2025

10/10 Excellent

Cristina

Traveled with group
Liked: Cleanliness, room comfort
Muy buena ubicación, el lugar es limpio, cómodo y con todo lo necesario para una estancia larga. El personal es amable y la zona se siente segura. Solo podrían mejorar algunos detalles del mantenimiento y hacer el check-in más ágil, pero en general es una excelente opción en Polanco
Stayed 2 nights in Oct 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful apartment, lovely staff. Perfect base for exploring Polanco.
Stayed 2 nights in Oct 2025

10/10 Excellent

Chi Nam

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed stay at Grand Polanco Residencial. The room is clean and quiet. Reception and security staffs are very helpful and professional. However the internet always disconnect. We would recommend Grand Polanco Residencial to our friends.
Stayed 6 nights in Oct 2025

10/10 Excellent

Karla

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Todo muy limpio y en excelente estado
Stayed 1 night in Oct 2025

10/10 Excellent

Shelley

Traveled with family
Liked: Cleanliness, room comfort

Excellent

This is prime real estate located in Polanco. There are many stores and restaurants bear by
Stayed 10 nights in Sep 2025

10/10 Excellent

Bobbie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spacious and comfortable apartment with all amenities in a prime walkable neighborhood of Polanco. This was a perfect option for our family of 4 adults. We will definitely return!
Stayed 7 nights in Sep 2025

8/10 Good

MONIKA K DE

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location. The room was very comfortable; kitchenette and overall furniture's condition was practically new. Personnel was very friendly (as Mexican people are in general). Excellent location; walkable to popular and excellent restaurants. The same with shopping options. Definitely I´m planning to stay there again the next time I'm in Mexico City. The only "opportunity area" I would mention would be the complimentary morning coffee and breakfast station (coffee, tea, sweet Mexican bread; yogurt and fruit: either they served it too early and most was taken at that time and/or portions were scarce, because if you were down at 9 a.m., you didn't catch much. On weekends, as well, they only serve packed cookies.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sergio

Business traveler, Traveled with family
Liked: Cleanliness, room comfort
Everything very good, just the AC was not working very well
Stayed 2 nights in Aug 2025

10/10 Excellent

Marco

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff
Stayed 3 nights in Aug 2025

10/10 Excellent

Agustin

Business traveler
Liked: Cleanliness, room comfort
Amazing service, great location. Polanco is vibrant, safe and beautiful
Stayed 3 nights in Aug 2025

10/10 Excellent

Falia

Liked: Cleanliness, room comfort

Perfect place

Stayed 1 night in Aug 2025

10/10 Excellent

Hector

Traveled with group, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
very very good
Stayed 4 nights in Aug 2025

10/10 Excellent

Rosie, Chula Vista

Traveled with partner
Liked: Cleanliness
Stayed 5 nights in Jun 2025

8/10 Good

Jose Luis

Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Mariana

Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Carmen

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Lara

Traveled with group, Traveled with family
Liked: Cleanliness, room comfort

Fun family and friends getaway

This is our second time staying at this beautiful property. It is located in Polanco with easy, walkable access to excellent restaurants and two convenience stores right across the street. The Metro station is a short walk away, as well. The two bedroom condo was perfect for our family of four, and our friends rented the same style unit for their family. The front door attendants were always friendly and prompt. The breakfast area is cozy and comfortable. The condo has a kitchen, which we didn't really use this time, but it is well-equipped if you wanted to cook. We love it here and plan to return to this property next time we are in Mexico City.
Stayed 4 nights in Aug 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very new and very nice accomodations in a beautiful building; staff was very friendly
Stayed 5 nights in Aug 2025

10/10 Excellent

Patricia Magallanes, la verne

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Everything is very good, has security and workout machine. Close to lots of things downtown.
Stayed 3 nights in Jul 2025

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