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Grand Fiesta Americana Chapultepec

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Couples treatment rooms, sauna, hot tub, steam room, body treatments
Deluxe Room, 1 King Bed, Park View | Premium bedding, down comforters, pillowtop beds, minibar
Premium bedding, down comforters, pillowtop beds, minibar
Front of property - evening/night
Property entrance

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Mariano Escobedo Av. #756 Col. Anzures, Mexico City, CDMX, 11590
  • Place, Paseo de la Reforma
    ‪2 min walk‬
  • Place, Chapultepec Park
    ‪5 min walk‬
  • Place, Angel of Independence Monument
    ‪15 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪27 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Deluxe Room, 1 King Bed, Park View

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 1 King Bed, Park View

9.4 out of 10
Exceptional
(10 reviews)
  • Park view
  • 366 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(40 reviews)
  • 366 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double Room, 2 Double Beds, Park View

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Double Room, 2 Double Beds, Park View

9.0 out of 10
Wonderful
(6 reviews)
  • Park view
  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Double Room, 2 Double Beds

View from room

Deluxe Double Room, 2 Double Beds

9.8 out of 10
Exceptional
(8 reviews)
  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Grand Club King

Premium bedding, down comforters, pillowtop beds, minibar

Grand Club King

10.0 out of 10
Exceptional
(2 reviews)
  • 377 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Grand Club, 2 Doubles

Executive lounge

Grand Club, 2 Doubles

9.4 out of 10
Exceptional
(3 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Grand Club 2 Double, Park View

Executive lounge

Grand Club 2 Double, Park View

10.0 out of 10
Exceptional
(2 reviews)
  • Park view
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Grand Club, 1 King Park View

Premium bedding, down comforters, pillowtop beds, minibar

Grand Club, 1 King Park View

  • Park view
  • 377 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, Park View

Junior Suite, 1 King Bed, Park View | Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite, 1 King Bed, Park View

10.0 out of 10
Exceptional
(2 reviews)
  • Park view
  • 732 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Mexico City

Located in Reforma, Grand Fiesta Americana Chapultepec is within a 5-minute walk of Paseo de la Reforma and within 15 minutes of other popular attractions like Chapultepec Park. This 203-room, 5-star hotel welcomes guests with a restaurant, a full-service spa, and a 24-hour gym.

What's nearby

  • Paseo de la Reforma - 2 min walk - 0.1 miles
  • Chapultepec Park - 5 min walk - 0.3 miles
  • Avenida Presidente Masaryk - 8 min walk - 0.5 miles
  • National Museum of Anthropology - 10 min walk - 0.6 miles
  • Angel of Independence Monument - 15 min walk - 0.8 miles

Getting around

  • Mexico City Buenavista Station - 6 min drive
  • Chapultepec Station - 10 min walk
  • Benito Juarez International Airport (MEX) - 25 min drive

Restaurants

  • ‪Los Panchos - ‬1 min walk
  • ‪Sodome - ‬2 min walk
  • ‪LA NUEVA DECIMA CANTINA - ‬3 min walk
  • ‪Kung Fu Noodle - ‬1 min walk
  • ‪totte para todos - ‬1 min walk

About this property

Grand Fiesta Americana Chapultepec

Renovated in 2021, Grand Fiesta Americana Chapultepec offers a full-service spa, a 24-hour gym, and a sauna. Valet parking is offered for MXN 200 per night. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include free WiFi in public areas, a hot tub, and meeting rooms.
65-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and designer toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Minibars, espresso makers, and laptop-compatible safes are also available. Change of towels is available on request.
Recreational amenities at the hotel include a hot tub, a sauna, and a 24-hour fitness center.
Spa 19th has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured valet parking on site (MXN 200 per night)
  • Limited onsite valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to noon for a fee: MXN 610 for adults and MXN 350 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Azur
  • BAR AZUR

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room crib

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • 2,282 square feet of conference space
  • 24-hour business center
  • Computer station

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (41 inch wide door)
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways (35 inches high)
  • Height-adjustable showerhead
  • Low-height electrical outlets in bathroom
  • Magnifying mirror
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 20 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2001
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • Renovated entire property - January 2021
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card at check-in.
It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Guests are required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 1856 per pet, per night
  • Dogs only
  • 2 total (22 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 610 for adults and MXN 350 for children
  • Secured valet parking fee: MXN 200 per night
  • Pet fee: MXN 1856 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-11:30 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fiesta Americana Chapultepec
Fiesta Americana Grand Chapultepec
Fiesta Americana Grand Chapultepec Hotel
Fiesta Americana Grand Chapultepec Hotel Mexico City
Fiesta Americana Grand Chapultepec Mexico City
Fiesta Grand Chapultepec
Grand Chapultepec
Grand Chapultepec Fiesta Americana
Grand Fiesta Americana Chapultepec
Grand Fiesta Americana Chapultepec Hotel Mexico City
Grand Fiesta Americana Chapultepec Hotel
Grand Fiesta Americana Chapultepec Mexico City
Fiesta Americana Chapultepec
Grand Fiesta Americana Chapultepec Hotel
Grand Fiesta Americana Chapultepec Mexico City
Grand Fiesta Americana Chapultepec Hotel Mexico City

Frequently asked questions

Are free cancellation options available at Grand Fiesta Americana Chapultepec?

Grand Fiesta Americana Chapultepec offers free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Grand Fiesta Americana Chapultepec?

As of May 23, 2026, prices found for a 1-night stay for 2 adults at Grand Fiesta Americana Chapultepec on May 31, 2026 start from $269, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Grand Fiesta Americana Chapultepec?

This hotel is situated in Reforma within a 10-minute walk of Paseo de la Reforma and Avenida Presidente Masaryk. You'll also find Angel of Independence Monument and Chapultepec Park less than a mile away.

Will I be able to park at Grand Fiesta Americana Chapultepec?

Yes, secured valet parking is offered for MXN 200 per night. Though parking is limited parking, an electric car charging station, bicycle parking, and wheelchair-accessible parking are also available.

Is there a spa available at Grand Fiesta Americana Chapultepec?

Spa 19th is the hotel's spa and services include hot stone massages, deep-tissue massages, couples treatments, and aromatherapy.

Are there luxury amenities available at Grand Fiesta Americana Chapultepec?

Yes, guests can indulge in luxuries such as a hot tub, a restaurant, and champagne service at this hotel.

Does Grand Fiesta Americana Chapultepec feature a casino on the premises?

No, Grand Fiesta Americana Chapultepec doesn't have a casino.

Will I find an indoor pool at Grand Fiesta Americana Chapultepec?

No, this hotel doesn't have an indoor pool; however, there is a hot tub.

Is Grand Fiesta Americana Chapultepec a good place to stay for couples?

There are many amenities for couples at this hotel, including champagne service as well as a restaurant and couples/private dining.

Does Grand Fiesta Americana Chapultepec have a hot tub?

No, but this hotel does have a steam room.

Does Grand Fiesta Americana Chapultepec have a restaurant with a breakfast menu?

Yes, Grand Fiesta Americana Chapultepec serves buffet breakfast for a surcharge each morning at Azur.

Will Grand Fiesta Americana Chapultepec allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Grand Fiesta Americana Chapultepec for a fee of MXN 1856 per pet, per night. The property also provides food and water bowls.

Does Grand Fiesta Americana Chapultepec have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Grand Fiesta Americana Chapultepec?

The closest major airport to Grand Fiesta Americana Chapultepec is Benito Juarez International Airport (MEX), which is 9.9 mi away (25 minutes by car). Another top airport is Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.), which is located 27.1 mi away (56-minute drive).

Can I book a room with a balcony at Grand Fiesta Americana Chapultepec?

No, there aren't any guestrooms with balconies at Grand Fiesta Americana Chapultepec.

Does Grand Fiesta Americana Chapultepec have a wedding venue?

There are wedding services available at Grand Fiesta Americana Chapultepec if that's in your vacation plans.

Grand Fiesta Americana Chapultepec Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 920 out of 1126 reviews
Rating 8 - Good. 139 out of 1126 reviews
Rating 6 - Okay. 34 out of 1126 reviews
Rating 4 - Poor. 12 out of 1126 reviews
Rating 2 - Terrible. 21 out of 1126 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Asya

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Montserrat was very attentive and hard working when working with the guests at the 16th floor lounge. It made our meals there very pleasant.
Stayed 5 nights in Apr 2026

10/10 Excellent

Bao L

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very courteous and helpful. The view we had (half of the city and half of Chapultepec park) was great. The location is closed to many attractions.
Stayed 6 nights in Feb 2026

10/10 Excellent

Zeina

Liked: Cleanliness, amenities, property conditions & facilities
Great staff,nice rooms,great stay overall !
Stayed 4 nights in Feb 2026

10/10 Excellent

Rosio

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is beautiful and in a great location! The service is excellent and the reason we keep going back every year
Stayed 4 nights in Feb 2026

4/10 Poor

Alishah

Liked: Cleanliness
The staff lost my bag — they allowed a third party tour guide access to my room right before I was about to check out. I returned to my room after I went out for breakfast and my bag was missing. The tour group had already taken my bag and they were an hour out. I had to wait for my bag to be returned to me and almost risked missing my flight. Before the incident I was enjoying the hotel so it is unfortunate that they did not prioritize safety of their guests. I would feel unsafe staying here again knowing that they provide their master key to people who are not employees of the hotel such as housekeeping.
Stayed 2 nights in Feb 2026

10/10 Excellent

Reyna

Stayed 2 nights in Feb 2026

10/10 Excellent

Kent Douglas

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was huge; bedding was crisp, clean and super comfortable; daily late afternoon inquiry asking if we needed towels, pillows, waters, etc. much enjoyed; location, directly across from Chapultepec Park, perfect.
Stayed 4 nights in Feb 2026

8/10 Good

TRANG, SCOTTS VALLEY

Traveled with family
Liked: Cleanliness, property conditions & facilities
Good location, clean rooms, helpful staff
Stayed 4 nights in Feb 2026

10/10 Excellent

Alfredo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was very comfortable and the staff were excellent
Stayed 3 nights in Feb 2026

8/10 Good

Ruth, Rockville

Stayed 3 nights in Feb 2026

10/10 Excellent

Ruben, Burbank

👍
Stayed 1 night in Feb 2026

10/10 Excellent

Clara, La Puente

Stayed 4 nights in Jan 2026

8/10 Good

Roger

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great, except the air conditioning did not work the first 2 days and we had to ask for coffee.
Stayed 5 nights in Feb 2026

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Staff and amenities were great!
View from room. Chapultepec park.
Stayed 5 nights in Jan 2026

10/10 Excellent

Perla

Liked: Cleanliness, property conditions & facilities
The room are always very clean and the housekeeping very helpful
Stayed 2 nights in Feb 2026

10/10 Excellent

Helena

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
What truly stood out was the professionalism of the staff—attentive, polished, and genuinely hospitable from start to finish. The room itself was superior in every sense, hitting all the right points for comfort, design, and quality. The attention to detail was impressive: high-quality fixtures throughout, a beautifully designed bathroom, and thoughtful amenities that elevated the experience. Even small touches—like the quality of the laundry bag, the robe, and the slippers—felt intentionally premium and made a difference. The mattress and pillows were absolutely perfect, delivering some of the best sleep I’ve had while traveling. Daily refreshed water bottles and a well-stocked bar were a consistent “wow” factor that never went unnoticed. This property delivers true luxury through details, comfort, and exceptional service. Highly recommended.
Stayed 2 nights in Feb 2026

10/10 Excellent

Armando Junior

Liked: Cleanliness, amenities, property conditions & facilities
The service provided by the front desk staff was truly outstanding. Their professionalism and attentiveness were evident throughout our entire interaction. They were highly efficient and resolved all our inquiries with remarkable skill. We felt very well taken care of by their exceptional demeanor. Their positive attitude significantly enhanced our experience. The service provided on the breakfast floor was outstanding. The personnel demonstrated a remarkable level of attentiveness. They consistently ensured that all of our needs were met with efficiency and courtesy. It was a pleasure to experience such dedicated service. This level of professionalism significantly enhanced the morning dining experience.
Stayed 1 night in Jan 2026

10/10 Excellent

jose, Whittier

Liked: Cleanliness, amenities, property conditions & facilities
So nice
Stayed 2 nights in Jan 2026

10/10 Excellent

Simon

Stayed 9 nights in Jan 2026

10/10 Excellent

Emma Guadalupe

Liked: Cleanliness, amenities, property conditions & facilities
Friendly & professional staff, appropriate for business & city tourism.
Stayed 5 nights in Jan 2026

8/10 Good

Silvia, Toronto

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff.
Stayed 1 night in Jan 2026

10/10 Excellent

Andrea

Stayed 4 nights in Jan 2026

10/10 Excellent

Rafael

Stayed 2 nights in Jan 2026

10/10 Excellent

Fernando

Stayed 2 nights in Jan 2026

10/10 Excellent

Wen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2025

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