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Grand Fiesta Americana Chapultepec

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Photo gallery for Grand Fiesta Americana Chapultepec

A tall, modern hotel with a prominent vertical design, large windows, and a well-lit entrance.
A modern lobby with a curved staircase, a seating area, and a reception desk.
A table set for dining with a city view, lace tablecloth, and red roses.
A spa area with a wooden bench, a large mirror, candles, and a plant.
A modern living room with a large TV, a sofa, a coffee table, and a view of a cityscape.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Mariano Escobedo Av. #756 Col. Anzures, Mexico City, CDMX, 11590
  • Place, Chapultepec Park
    ‪1 min walk‬
  • Place, Paseo de la Reforma
    ‪2 min walk‬
  • Place, Angel of Independence Monument
    ‪15 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪27 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Deluxe Room, 1 King Bed, Park View

A hotel room with a bed, a desk, a chair, a bench, and a lamp.

Deluxe Room, 1 King Bed, Park View

9.4 out of 10
Exceptional
(10 reviews)
  • Park view
  • 366 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a bench, and a lamp.

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(43 reviews)
  • 366 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double Room, 2 Double Beds, Park View

A hotel room with a TV, two beds, a desk, and a chair.

Deluxe Double Room, 2 Double Beds, Park View

9.0 out of 10
Wonderful
(11 reviews)
  • Park view
  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Double Room, 2 Double Beds

A hotel room with a TV, two beds, a desk, a chair, and a lamp.

Deluxe Double Room, 2 Double Beds

10.0 out of 10
Exceptional
(11 reviews)
  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Grand Club King

A hotel room with a bed, a desk, a chair, a bench, and a lamp.

Grand Club King

10.0 out of 10
Exceptional
(3 reviews)
  • 377 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Grand Club, 2 Doubles

A modern hotel lobby with a buffet, seating area, and a large window with curtains.

Grand Club, 2 Doubles

9.4 out of 10
Exceptional
(3 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Grand Club 2 Double, Park View

A modern hotel lobby with a buffet, seating area, and a large window with curtains.

Grand Club 2 Double, Park View

10.0 out of 10
Exceptional
(2 reviews)
  • Park view
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Grand Club, 1 King Park View

A hotel room with a bed, desk, chair, and a lamp.

Grand Club, 1 King Park View

  • Park view
  • 377 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, Park View

A modern hotel room with a sofa, a dining table with chairs, a flat-screen TV, and a wooden accent wall.

Junior Suite, 1 King Bed, Park View

10.0 out of 10
Exceptional
(2 reviews)
  • Park view
  • 732 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Mexico City

Located in Reforma, Grand Fiesta Americana Chapultepec is adjacent to Chapultepec Park and within a 5-minute walk of other popular sights like Paseo de la Reforma. This 203-room, 5-star hotel welcomes guests with a restaurant, a full-service spa, and a 24-hour gym.

What's nearby

  • Chapultepec Park - 1 min walk - 0.1 miles
  • Paseo de la Reforma - 2 min walk - 0.1 miles
  • Avenida Presidente Masaryk - 8 min walk - 0.5 miles
  • National Museum of Anthropology - 10 min walk - 0.6 miles
  • Angel of Independence Monument - 15 min walk - 0.8 miles

Getting around

  • Mexico City Fortuna Station - 8 min drive
  • Chapultepec Station - 10 min walk
  • Benito Juarez International Airport (MEX) - 25 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪La Guanajuatense - ‬7 min walk
  • ‪Los Canarios Marquis - ‬8 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪El Fogoncito - ‬5 min walk

About this property

Grand Fiesta Americana Chapultepec

Renovated in 2021, Grand Fiesta Americana Chapultepec offers a full-service spa, a 24-hour gym, and a sauna. Valet parking is offered for MXN 200 per night. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include free WiFi in public areas, a hot tub, and meeting rooms.
65-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and designer toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Minibars, espresso makers, and laptop-compatible safes are also available. Change of towels is available on request.
Recreational amenities at the hotel include a hot tub, a sauna, and a 24-hour fitness center.
Spa 19th has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured valet parking on site (MXN 200 per night)
  • Limited onsite valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to noon for a fee: MXN 610 for adults and MXN 350 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Azur
  • BAR AZUR

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room crib

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • 2,282 square feet of conference space
  • 24-hour business center
  • Computer station

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (41 inch wide door)
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways (35 inches high)
  • Height-adjustable showerhead
  • Low-height electrical outlets in bathroom
  • Magnifying mirror
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 20 floors
  • Banquet hall
  • Built in 2001
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • Renovated entire property - January 2021
  • Smoking not allowed
  • Some LED lighting used
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches used
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card at check-in.
It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Guests are required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 1856 per pet, per night
  • Dogs only
  • 2 total (22 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 610 for adults and MXN 350 for children
  • Secured valet parking fee: MXN 200 per night
  • Pet fee: MXN 1856 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-11:30 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fiesta Americana Chapultepec
Fiesta Americana Grand Chapultepec
Fiesta Americana Grand Chapultepec Hotel
Fiesta Americana Grand Chapultepec Hotel Mexico City
Fiesta Americana Grand Chapultepec Mexico City
Fiesta Grand Chapultepec
Grand Chapultepec
Grand Chapultepec Fiesta Americana
Grand Fiesta Americana Chapultepec
Grand Fiesta Americana Chapultepec Hotel Mexico City
Grand Fiesta Americana Chapultepec Hotel
Grand Fiesta Americana Chapultepec Mexico City
Fiesta Americana Chapultepec
Grand Fiesta Americana Chapultepec Hotel
Grand Fiesta Americana Chapultepec Mexico City
Grand Fiesta Americana Chapultepec Hotel Mexico City

Frequently asked questions

Are free cancellation options available at Grand Fiesta Americana Chapultepec?

Grand Fiesta Americana Chapultepec offers free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Grand Fiesta Americana Chapultepec?

As of Aug 22, 2026, prices found for a 1-night stay for 2 adults at Grand Fiesta Americana Chapultepec on Aug 28, 2026 start from $247, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Grand Fiesta Americana Chapultepec?

This hotel is situated in Reforma, just steps from Paseo de la Reforma and Chapultepec Park, and within a short walk of Avenida Presidente Masaryk. You'll also find Angel of Independence Monument and National Museum of Anthropology less than a mile away.

Will I be able to park at Grand Fiesta Americana Chapultepec?

Yes, secured valet parking is offered for MXN 200 per night. Though parking is limited parking, an electric car charging station, bicycle parking, and wheelchair-accessible parking are also available.

Is there a spa available at Grand Fiesta Americana Chapultepec?

Spa 19th is the hotel's spa and services include hot stone massages, deep-tissue massages, couples treatments, and hydrotherapy.

Are there luxury amenities available at Grand Fiesta Americana Chapultepec?

Yes, guests can indulge in luxuries such as a hot tub, a restaurant, and champagne service at this hotel.

Does Grand Fiesta Americana Chapultepec feature a casino on the premises?

No, Grand Fiesta Americana Chapultepec doesn't have a casino.

Will I find an indoor pool at Grand Fiesta Americana Chapultepec?

No, this hotel doesn't have an indoor pool; however, there is a hot tub.

Is Grand Fiesta Americana Chapultepec a good place to stay for couples?

There are many amenities for couples at this hotel, including champagne service as well as a restaurant and couples/private dining.

Does Grand Fiesta Americana Chapultepec have a hot tub?

No, but this hotel does have a steam room.

Does Grand Fiesta Americana Chapultepec have a restaurant with a breakfast menu?

Yes, Grand Fiesta Americana Chapultepec serves buffet breakfast for a surcharge each morning at Azur.

Will Grand Fiesta Americana Chapultepec allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Grand Fiesta Americana Chapultepec for a fee of MXN 1856 per pet, per night. The property also provides food and water bowls.

Does Grand Fiesta Americana Chapultepec have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Grand Fiesta Americana Chapultepec?

The closest major airport to Grand Fiesta Americana Chapultepec is Benito Juarez International Airport (MEX), which is 9.9 mi away (25 minutes by car). Another top airport is Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.), which is located 27.1 mi away (56-minute drive).

Can I book a room with a balcony at Grand Fiesta Americana Chapultepec?

No, there aren't any guestrooms with balconies at Grand Fiesta Americana Chapultepec.

Does Grand Fiesta Americana Chapultepec have a wedding venue?

There are wedding services available at Grand Fiesta Americana Chapultepec if that's in your vacation plans.

Grand Fiesta Americana Chapultepec Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1010 out of 1232 reviews
Rating 8 - Good. 143 out of 1232 reviews
Rating 6 - Okay. 41 out of 1232 reviews
Rating 4 - Poor. 15 out of 1232 reviews
Rating 2 - Terrible. 23 out of 1232 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast! Great location.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Shiraz

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and excellent breakfast
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Nazanin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice toiletries, breakfast in lounge was adequate and fantastic views there. Great location
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, nice kind polite staff, great breakfast, very clean room with top of the line toiletries, fast reliable WIFI, definitely recommend staying in this hotel.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Zeina

Liked: Cleanliness, amenities, property conditions & facilities
Great staff,nice rooms,great stay overall !
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were on the club floor and the staff were amazing! Location was also great for the sights we were interested in.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Dr Reza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean spacious rooms with a nice lounge on the 16th floor with great views of the park.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

TRANG

Liked: Cleanliness, property conditions & facilities
Good location, clean rooms, helpful staff
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Oscar Lara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Staff and amenities were great!
View from room. Chapultepec park.
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here. The staff was amazing, we will definitely stay here again. Highly recommended
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

DOLORES MARGARITA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Maria Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, big and clean.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Rosio

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is beautiful and in a great location! The service is excellent and the reason we keep going back every year
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Super comfortable
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Alfredo

Liked: Cleanliness, amenities, property conditions & facilities
Room was very comfortable and the staff were excellent
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great!
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean, staff is helpful and the toiletries/kits are superb. They set out slippers in the evening before you return. There is superior Nespresso coffee in the rooms and the views of the park are outstanding! Will stay again!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Ricardo

Liked: Cleanliness
Everyone is very friendly
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY FRIENDLY STAFF
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very well located, it is starting to show its age a little but it makes up for it with the staff and location.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

JOANA

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable, excellent location and a beautiful hotel
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Olga

Liked: Cleanliness, amenities, property conditions & facilities
Love location, very friendly staff and very clean room.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Pamela

Liked: Cleanliness, property conditions & facilities
Excelente hotel
Stayed 1 night in Oct 2025