Hotel Del Prado

3.0 star property
VIP Access

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Photo gallery for Hotel Del Prado

Reception
Property video
Fitness facility
Front of property
Breakfast, lunch and dinner served

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View in a map
Av Marina Nacional 399, Mexico City, CDMX, 11300
  • Place, Paseo de la Reforma
    ‪15 min walk‬
  • Place, U.S. Embassy
    ‪15 min walk‬
  • Place, Angel of Independence Monument
    ‪15 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪24 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Standard Room, 2 Double Beds, City View

9.0 out of 10
Wonderful
(19 reviews)
  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Standard Room, 1 King Bed, City View

7.4 out of 10
Good
(14 reviews)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Mexico City

Located in Miguel Hidalgo, Hotel Del Prado is within a mile (2 km) of popular sights such as Angel of Independence Monument and Paseo de la Reforma. This 357-room, 3-star hotel has a restaurant, a 24-hour gym, and free in-room WiFi. It's connected to a shopping center in central Mexico City and also close to Palacio de Bellas Artes and Zócalo.

What's nearby

  • Pemex Executive Tower - 7 min walk - 0.4 miles
  • Paseo de la Reforma - 15 min walk - 0.8 miles
  • U.S. Embassy - 15 min walk - 0.8 miles
  • Angel of Independence Monument - 15 min walk - 0.8 miles
  • Avenida Presidente Masaryk - 17 min walk - 0.9 miles

Getting around

  • Mexico City Buenavista Station - 4 min drive
  • Normal Station - 16 min walk
  • Benito Juarez International Airport (MEX) - 20 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • Hotel del Prado
  • ‪Dáyker Salads - ‬5 min walk
  • ‪La Siembra - ‬5 min walk
  • ‪Hamburguesas al Carbón - ‬1 min walk

About this property

Hotel Del Prado

Guests of Hotel Del Prado enjoy a 24-hour gym, free WiFi in public areas, and meeting rooms. If you drive, self parking is MXN 90 per day, or you can take advantage of the shuttle from the hotel to the airport (available 24 hours) for MXN 350 per vehicle. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, concierge services, and securing valuables. Additional amenities include a conference center, a business center, and coffee/tea in a common area.
Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in down comforters. Coffee makers, safes, and ironing boards are other standard amenities.
Recreational amenities at the hotel include a 24-hour fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour airport drop-off shuttle on request for a surcharge
  • Secured, covered self parking on site (MXN 90 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 380 to 420 for adults and MXN 180 to 250 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Restaurants on site

  • El Cafe

Things to do

  • 24-hour gym
  • Shopping mall

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 21 floors
  • Banquet hall
  • Built in 1985
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 925
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
Late check-out fee: MXN 925

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for MXN 600.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 380 to 420 for adults, and MXN 180 to 250 for children
  • Airport shuttle fee: MXN 350 per vehicle (maximum occupancy 4)
  • Covered self parking fee: MXN 90 per day
  • Early check-in fee: MXN 925 (subject to availability)
  • Late check-out fee: MXN 925 (subject to availability)
  • Rollaway bed fee: MXN 600.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient departures, you can take advantage of the airport drop-off service (fees apply). Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.

Property is also known as

Del Prado Hotel
Del Prado Hotel Mexico City
Del Prado Mexico City
Prado Hotel Mexico City
Prado Mexico City
Del Prado Hotel
Hotel Del Prado Hotel
Hotel Del Prado Mexico City
Hotel Del Prado Hotel Mexico City

Frequently asked questions

Are free cancellation options available at Hotel Del Prado?

Hotel Del Prado offers free cancellation on select room rates. To learn more, review the cancellation policy on Orbitz.

What's there to do near Hotel Del Prado?

This hotel is situated in Miguel Hidalgo within a short 17-minute walk of Angel of Independence Monument and also 18 minutes on foot from Paseo de la Reforma. You'll also find Palacio de Bellas Artes and Zócalo within a short drive.

Will I be able to park at Hotel Del Prado?

Yes, secured parking is offered for MXN 90 per day. Wheelchair-accessible parking is also available for guests.

Does Hotel Del Prado have a casino at the property?

No, Hotel Del Prado doesn't have a casino.

Will I find an indoor pool at Hotel Del Prado?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Del Prado?

There are plenty of amenities for couples at this hotel, including a restaurant, proposal/romance packages, and a bar/lounge.

Are there hot tubs at Hotel Del Prado?

No, this hotel doesn't have a spa tub.

Does Hotel Del Prado have a restaurant with a breakfast menu?

Yes, Hotel Del Prado serves buffet breakfast for a surcharge each morning at El Cafe.

Will Hotel Del Prado allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Del Prado.

Are there connecting rooms at Hotel Del Prado?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Hotel Del Prado?

The closest major airport to Hotel Del Prado is Benito Juarez International Airport (MEX), which is 8.5 mi away (20 minutes by car). Another top airport is Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.), which is located 25.8 mi away (52-minute drive).

Can I book a room with a balcony at Hotel Del Prado?

No, you won't find guestrooms with balconies at Hotel Del Prado.

Does Hotel Del Prado have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Hotel Del Prado.

Hotel Del Prado Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 422 out of 886 reviews
Rating 8 - Good. 240 out of 886 reviews
Rating 6 - Okay. 134 out of 886 reviews
Rating 4 - Poor. 49 out of 886 reviews
Rating 2 - Terrible. 41 out of 886 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

JEZREEL, Goodyear

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious room, we have used this hotel for 10+ years straight, the rooms are old but it is clean and their hotel staff is very polite and will go out of their wat to make you feel welcome and appreciated. We will come back next year.
Stayed 2 nights in Nov 2025

10/10 Excellent

Diana

Stayed 1 night in Nov 2025

10/10 Excellent

Douglas Ernesto

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff is very helpful , clean hotel ,perfect location.
Stayed 4 nights in Nov 2025

8/10 Good

Humberto

Stayed 1 night in Nov 2025

6/10 Okay

Rocio

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
I’m speaking on the room itself. It was old, the shower smelled of sewer when it was on. Room was very basic, needs remodeling. Hotel is on a Main Street. I didn’t eat there or went inside the mall. I think most people would like the restaurant and mall attached. The food did smell delicious though. For my preference, I would not stay there again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Savi

Liked: Cleanliness, amenities, property conditions & facilities
Good hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Laura

Stayed 4 nights in Oct 2025

10/10 Excellent

Fernando

Stayed 2 nights in Oct 2025

8/10 Good

Maria del Carmen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

HECTOR

Liked: Cleanliness
The property is old, which I knew, but the rooms have not been renovated in a while. The room space is very good. the staff did not allowed me to check in early even when there were rooms available, the reason was because I reserved in Expedia and not directly in the hotel...
Stayed 1 night in Sep 2025

10/10 Excellent

German

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and courteous service
Stayed 6 nights in Jul 2025

6/10 Okay

Didier

Stayed 1 night in Jun 2025

6/10 Okay

Jocelyn

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

8/10 Good

Yvonne

Traveled with family
Liked: Cleanliness, staff & service, amenities
Excellent staff and good location. Gave only 4 stars because the water pressure was weird and we had to change rooms on the last night of our stay due to a water leak and in that second room the a/c unit was not working properly. Fortunately it was a cool night and we didn’t need a/c to cool down the room
Stayed 6 nights in May 2025

4/10 Poor

Yi

Stayed 1 night in Mar 2025

10/10 Excellent

Hugo Alberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Javier, Leesburg

Liked: Cleanliness, staff & service, property conditions & facilities
Muy limpio y buena atencion
Stayed 1 night in Nov 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2024

10/10 Excellent

Liliana

Business traveler
Liked: Cleanliness, staff & service, amenities
Me gusto ya que estaba cerca de Polanco
Stayed 1 night in Sep 2024

6/10 Okay

Adolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es el hotel con buen servicio del front desk, muy amables y lo que le haga falta a tu cuarto te lo llevan.
Stayed 2 nights in Sep 2024

2/10 Terrible

Jennie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff didn't study hotel amd tourism and dont know how to treat people and the first room I was sent to had mold on the shower head it was very dirty and disgusting
Stayed 3 nights in Jul 2024

10/10 Excellent

VICTOR

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for couple of days stay.
Stayed 1 night in Aug 2024

8/10 Good

Miguel, Cypress

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioning noisy
Stayed 1 night in Aug 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good
Stayed 2 nights in Aug 2024

8/10 Good

Elio

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 4 nights in Aug 2024