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Best Western Majestic

Property class: 3

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Photo gallery for Best Western Majestic

Lobby
Creator video
Bar (on property)
Bar (on property)
Breakfast, lunch, dinner served; Mexican cuisine

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Breakfast available
  • Business services
  • Bar
  • Laundry

Explore the area

View in a map
Av Madero 73 Col Centro, Mexico City, CDMX, 6000
  • Place, Madero Street
    ‪1 min walk‬
  • Place, Metropolitan Cathedral
    ‪2 min walk‬
  • Place, Zócalo
    ‪3 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking

  • 587 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(31 reviews)
  • 278 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds, Non Smoking

7.6 out of 10
Good
(10 reviews)
  • 278 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 278 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Non Smoking

  • 278 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking

8.4 out of 10
Very good
(23 reviews)
  • 278 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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About the neighborhood

Mexico City

Located in Historic Center, Best Western Majestic is adjacent to Zócalo and within a 10-minute walk of other popular attractions like Palacio de Bellas Artes. This 84-room, 3-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi.

What's nearby

  • Madero Street - 1 min walk - 0.0 miles
  • Metropolitan Cathedral - 2 min walk - 0.1 miles
  • National Palace - 3 min walk - 0.2 miles
  • Zócalo - 3 min walk - 0.2 miles
  • Palacio de Bellas Artes - 12 min walk - 0.7 miles

Getting around

  • Zocalo Station - 6 min walk
  • Mexico City Buenavista Station - 7 min drive
  • Benito Juarez International Airport (MEX) - 22 min drive

Restaurants

  • ‪Tacos de Canasta "Los Especiales - ‬1 min walk
  • ‪Centro Refrescante Coca Cola - ‬1 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪El Balcón del Zócalo - ‬4 min walk
  • ‪Terraza Primer Cuadro - ‬1 min walk

About this property

Best Western Majestic

Guests of Best Western Majestic enjoy access to free WiFi in public areas, a business center, and a meeting room. Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and securing valuables. Other amenities at this family-friendly hotel include free newspapers, a terrace, and laundry facilities.
32-inch TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include espresso makers, free local calls, and safes.

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  • Free WiFi
  • Restaurant
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Apr 29 - Apr 30
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily continental breakfast available 7:00 AM to noon for a fee: MXN 225 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Terraza

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 7 floors
  • Banquet hall
  • Built in 1937
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between September 15 and September 16.
The following facilities are closed on Lunar New Year:
  • Bar/lounge
  • Business center
  • Dining venue(s)
  • Front desk
  • Laundry facilities
  • Meeting facilities
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Bar/lounge
  • Children's pool
  • Dining venue(s)
  • Indoor pool
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 11 years old or younger stays free, per registered adult, when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately MXN 225 per person
  • Housekeeping is available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Air conditioning is not provided
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-6 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Air conditioning is not provided.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Best Western Majestic
Best Western Majestic Hotel
Best Western Majestic Hotel Mexico City
Best Western Majestic Mexico City
Majestic Best Western
Best Western Hotel Majestic
Best Western Mexico City
Mexico City Best Western
Best Western Majestic Hotel
Best Western Majestic Mexico City
Best Western Majestic Hotel Mexico City

Frequently asked questions

What's there to do within easy reach of Best Western Majestic?

This hotel is situated in Historic Center within a 10-minute walk of Zócalo and Palacio de Bellas Artes. You'll also find Paseo de la Reforma and Angel of Independence Monument within a short drive.

How much does it cost to stay at Best Western Majestic?

As of Apr 28, 2026, prices found for a 1-night stay for 2 adults at Best Western Majestic on May 24, 2026 start from $123, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Best Western Majestic?

No, this hotel doesn't offer parking.

Does Best Western Majestic include a casino on the premises?

No, Best Western Majestic doesn't have a casino.

Is there an indoor pool at Best Western Majestic?

No, there is no indoor pool at this hotel.

Is Best Western Majestic a good place to stay for couples?

Amenities that appeal to couples at this hotel include premium bedding, an espresso maker, and turndown service.

Does Best Western Majestic have a hot tub?

No, this hotel doesn't have a spa tub.

Does Best Western Majestic have a restaurant that serves breakfast?

Yes, Best Western Majestic serves continental breakfast for a surcharge each morning at La Terraza.

Will Best Western Majestic allow pets to stay free of charge?

No, pets aren't allowed at Best Western Majestic.

Does Best Western Majestic have connecting rooms available?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

How close is the airport from Best Western Majestic?

The closest major airport to Best Western Majestic is Benito Juarez International Airport (MEX), which is 4.8 mi away (22 minutes by car). Another top airport is Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.), which is located 25.2 mi away (56-minute drive).

Are there rooms with balconies that I can book at Best Western Majestic?

No, you won't find guestrooms with balconies at Best Western Majestic.

Does Best Western Majestic offer wedding services?

There are wedding services available at Best Western Majestic if that's in your vacation plans.

Best Western Majestic Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 462 out of 1001 reviews
Rating 8 - Good. 243 out of 1001 reviews
Rating 6 - Okay. 147 out of 1001 reviews
Rating 4 - Poor. 74 out of 1001 reviews
Rating 2 - Terrible. 75 out of 1001 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Carolina

Beautiful building and lovely staff. The rooms look exactly as pictured on the orbitz site. I got a room with 2 queen sized beds and with a nice view towards el Zócalo.
Stayed 4 nights in Feb 2026

10/10 Excellent

William, Calgary

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Organized front desk staff.
Stayed 1 night in Jan 2026

8/10 Good

Colney

Stayed 3 nights in Jan 2026

4/10 Poor

Sandi

Stayed 1 night in Jan 2026

10/10 Excellent

Keng, Edmonton

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Clean, convenient, friendly staff, good food, close to attractions
Stayed 1 night in Jan 2026

6/10 Okay

Carmen

Stayed 3 nights in Jan 2026

2/10 Terrible

Laura, Victoria

Disliked: Staff & service, property conditions & facilities
The hotel is old and under repair. The elevator did not work at all and the cargo elevator was under construction. We left after 1 sleepless night and moved over to the Barcelo. You get what you pay for.
Stayed 4 nights in Jan 2026

6/10 Okay

Martin, Lockport

Disliked: Cleanliness, amenities, property conditions & facilities
The property needs updating. The elevator takes forever. The buffet is overpriced and the food is just sustenance. The bathroom had other people’s hair in it. The only thing that saved it was the location and the view to el Zocalo. We should have started elsewhere.
Stayed 4 nights in Dec 2025

8/10 Good

Douglas

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff were great, location is amazing - close to many major tourist attractions, restaurants, and shopping However, be aware that outside noise is near constant and walls between rooms are far from sound proof.
Stayed 5 nights in Jan 2026

10/10 Excellent

Terrence

Traveled with family
Location and historic hotel can't be beat.
Stayed 1 night in Jan 2026

10/10 Excellent

Christina, Houston

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine, the afternoons do get really warm and we didn’t know there was no ac in the rooms; there was a fan bit for four bodies I didn’t cool the room.
Stayed 3 nights in Dec 2025

6/10 Okay

ENRIQUE, Chicago

Liked: Cleanliness
The room was good enough. Since the building is old. We went in December and at night the room gets cold. No heater available. The staff was very helpful and friendly.
Stayed 7 nights in Dec 2025

6/10 Okay

mariano

Not ideal for rest or comfort, but the staff and location is great!!!!
Stayed 1 night in Jan 2026

10/10 Excellent

milton

Traveled with family
Liked: Cleanliness, property conditions & facilities
Location
Stayed 4 nights in Dec 2025

10/10 Excellent

milton

Liked: Cleanliness, amenities, property conditions & facilities
Location
Stayed 1 night in Jan 2026

6/10 Okay

Norma, Upper Marlboro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
If you want to stay in the historic district, be in a walkable area, and do not mind the loud atmosphere then this is the place to stay. The hotel itself is in a very historic building. The hotel breafast was a buffet and something i would definitely skip because there are way better options outside.
Stayed 9 nights in Dec 2025

10/10 Excellent

Edwin

Stayed 1 night in Dec 2025

10/10 Excellent

BERNARDO

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We have a great time at this property, great location, room was clean, it does have on property restaurant with bar, staff was very friendly and willing to help, lost of things to do around, area is safe to walk
Stayed 1 night in Dec 2025

10/10 Excellent

Aavron

Traveled with family
Liked: Cleanliness, staff & service
Staff was great, very nice place to stay with a great location.
Stayed 1 night in Dec 2025

6/10 Okay

Rosalba

Traveled with family
Liked: Staff & service
There’s no parking onsite. The streets were closed and we had to haul our luggage from at least two blocks over. There was no hot water at around 6 pm. There was a festival going on but it was noisy and difficult to get any sleep. Towels, bedding, curtains all had stains. The bathroom floors have a center drain and everything gets wet when you shower.
Stayed 1 night in Dec 2025

10/10 Excellent

Yocasta, Bronx

Traveled with family
Liked: Cleanliness, property conditions & facilities
He tenido la oportunidad de quedarme en dos ocasiones en este hotel, tiene una excelente ubicación, su personal es muy amable y sus instalaciones son cómodas. Lo recomiendo al 100% I've had the opportunity to stay at this hotel twice. It has an excellent location, the staff is very friendly, and the facilities are comfortable. I recommend it 100%.
Stayed 1 night in Dec 2025

6/10 Okay

Esteban Ramirez,

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The key to the door did not work even after 3 visits to the front desk. We were on the third floor and taking the elevator was not much of an option. Our original maid was terrific (her weekly shift ended Wednesday), but her replacement was not even close to good. The last three days we returned to unswept floors and unmade beds. Otherwise the staff was wonderful!
Stayed 7 nights in Dec 2025

2/10 Terrible

Jennifer

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Let’s start from the beginning…service at front desk was terrible. Was there about 2 hours prior to check in and still had to wait. Did not get to check in until 4pm. The front desk was super rude and acted like I was not even standing there in front of him. The guy with our luggage was nice and the person running the elevator too. Now to the room. The floor tiles were separating. The bathroom has a window between the next room. When you turn on the shower, the water went everywhere but in the tub or on your body. They only gave us 2 towels, nothing for the floor or even a hand towel for the sink. 1 towel was clean, the other was dingy. There is no air just a fan, so luckily we are here in December and the outside weather is nice. We just slept with the window open. The noise from the Zocolo did not even bother us. I would not stay again or recommend to others.
Stayed 1 night in Dec 2025

10/10 Excellent

Rogelio

Stayed 3 nights in Dec 2025

6/10 Okay

ALEXANDER, MIAMI

Stayed 1 night in Nov 2025

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