Hotel Hacienda Ticum

Hotel in Tixkokob with 3 outdoor pools and a full-service spa

Choose dates to view prices

Where to?

Dates

July 2025

August 2025

Suite | 1 bedroom, premium bedding, in-room safe, free WiFi

Overview
Rooms
Location
Policies

Popular amenities

Bar
Pool
Room service
Parking included
Breakfast available
Spa

Explore the area

KM 1.5 Carretera Ekmul - Ruinas de Ake, Tixkokob, YUC, 97470

Plaza Altabrisa
‪41 min drive‬
La Isla Mérida Cabo Norte
‪43 min drive‬
Paseo de Montejo
‪44 min drive‬
Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
‪50 min drive‬

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

Junior Suite

Sleeps 4
2 Queen Beds

Superior Suite

Sleeps 7
1 King Bed and 2 Twin Bunk Beds

Suite

484 sq ft
Sleeps 2
1 King Bed and 1 Twin Bed

Deluxe Room

366 sq ft
Sleeps 2
1 King Bed

Standard Room

323 sq ft
Sleeps 2
1 King Bed

Grand Suite

Sleeps 4
1 King Bed and 2 Twin Beds

Family Suite

Sleeps 5
1 King Bed, 1 Twin Bed and 1 Double Bed

1 bedroom, premium bedding, in-room safe, free WiFi

Quadruple Suite Standard with View

Sleeps 4

Double Room Superior with View

Sleeps 2

Double Room Standard with View

Sleeps 2

About the neighborhood

Tixkokob

Hotel Hacienda Ticum places you within a 15-minute drive of Tixcocob Church and Tixkokob Central Park. This 15-room, 4-star hotel has 3 outdoor pools along with a full-service spa and a restaurant.

What's nearby

Plaza Altabrisa - 41 min drive - 23.2 miles
Mérida Cathedral - 42 min drive - 25.1 miles
La Isla Mérida Cabo Norte - 43 min drive - 25.8 miles
Paseo de Montejo - 44 min drive - 25.3 miles
U.S. Consulate Merida - 44 min drive - 25.8 miles

Getting around

Teya-Merida Station - 45 min drive
Mérida International Airport (MID) - 62 min drive

Restaurants

‪Mc Carthy's - ‬11 min drive
‪Súper taquería "La buena onda - ‬10 min drive
‪Frappería - ‬10 min drive
‪Chocodelish - ‬10 min drive
‪Villa del Carmen - ‬12 min drive

About this property

Hotel Hacienda Ticum

Hotel in Tixkokob with 3 outdoor pools and a full-service spa

At Hotel Hacienda Ticum, guests have access to a full-service spa, 3 outdoor pools, and free WiFi in public areas. You can take advantage of free parking, along with a shuttle from the hotel to the airport (available on request) for USD 40 per vehicle. Front-desk staff can answer questions 24/7, and assist with luggage storage, securing valuables, and tours or tickets. Other amenities at this spa hotel include an arcade/game room, a terrace, and laundry facilities.

Guests can expect to find free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Balconies or patios, ceiling fans, and safes are other standard amenities.

3 outdoor swimming pools are on site.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Languages

English, French, Spanish

Similar properties

Body treatments, facials, massage/treatment rooms

Pool
Hot Tub
Spa
Pet friendly

$283 nightly

Jul 29 - Jul 30

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Airport drop-off shuttle (surcharge) from 9:00 AM to 5:00 PM on request
Free self parking on site

Food and drink

Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 8 to 10 per person
A bar/lounge
A restaurant
Snack bar/deli

Restaurants on site

Hacienda Ticum

Things to do

3 outdoor pools
Arcade/game room
Billiards/pool table
Full-service spa

Family friendly

3 outdoor pools
Arcade/game room
Laundry facilities
Snack bar/deli

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Housekeeping (daily)
Tour and ticket assistance

Outdoors

Garden
Terrace

Full-service spa

Massage

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
No elevator
Wheelchair accessible (may have limitations)

Communal living room
Designated smoking areas

Room amenities

Bedroom

Premium bedding

Bathroom

Bathrobes
Free toiletries
Hair dryer
Shampoo
Soap
Toilet paper
Towels provided

Food and drink

Free bottled water
Limited room service

Access via exterior corridors
Air conditioning
Ceiling fan
Safe
Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for cooked-to-order breakfast: approximately USD 8 to 10 per person
Airport shuttle fee: USD 40 per vehicle (maximum occupancy 4)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a first aid kit, and window guards

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Check-in: 2:00 PM—-10:00 PM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. For convenient departures, you can take advantage of the airport drop-off service (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and cash.
Onsite safety features include a fire extinguisher, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
There are no elevators.

Property is also known as

Hotel Hacienda Ticum Tixkokob

Hotel Hacienda Ticum

Hacienda Ticum Tixkokob

Hacienda Ticum

Hotel Hacienda Ticum Yucatan, Mexico - Tixkokob

Hotel Hacienda Ticum Hotel

Hotel Hacienda Ticum Tixkokob

Hotel Hacienda Ticum Hotel Tixkokob

Frequently asked questions

Is a free cancellation option available at Hotel Hacienda Ticum?

Hotel Hacienda Ticum provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

What's there to do within easy reach of Hotel Hacienda Ticum?

This hotel is located in Tixkokob, close to Tixcocob Church and Tixkokob Central Park.

Is there parking available at Hotel Hacienda Ticum?

Yes, self parking is offered for free at the hotel.

Is a spa located at Hotel Hacienda Ticum?

There is a full-service spa available for guests to enjoy and services include massages.

Does Hotel Hacienda Ticum feature a casino at the property?

No, Hotel Hacienda Ticum doesn't have a casino.

Is there an indoor pool at Hotel Hacienda Ticum?

No, this hotel doesn't have an indoor pool; however, there are 3 outdoor pools.

Is Hotel Hacienda Ticum good for couples?

There are many amenities for couples at this hotel, including 3 outdoor pools and a bar plus some guestrooms feature private pools.

Are there hot tubs at Hotel Hacienda Ticum?

No, there isn't a spa tub at this hotel.

Does Hotel Hacienda Ticum feature a restaurant that includes a breakfast menu?

Yes, Hotel Hacienda Ticum serves a cooked-to-order breakfast for a surcharge each morning at Hacienda Ticum.

Does Hotel Hacienda Ticum allow pets to stay free of charge?

No, pets aren't allowed at Hotel Hacienda Ticum.

Does Hotel Hacienda Ticum have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hotel Hacienda Ticum?

The closest major airport to Hotel Hacienda Ticum is Mérida International Airport (MID), which is about 21.2 mi away.

Are there rooms with balconies that I can book at Hotel Hacienda Ticum?

Yes, every guestroom at Hotel Hacienda Ticum comes with a balcony with some featuring garden or pool views.

Hotel Hacienda Ticum Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

2/10 Terrible

Arthur

Aug 14, 2023

Disliked: Staff & service, property conditions & facilities

We couldn’t get into the place. We arrived and there was no one anywhere on the property. Didn’t seem like there were any guests either. The reception was completely empty. It was very eerie and we drove far out of our way for this place. We left and had to drive all the way to Cancun. Worst experience with a hotel I’ve ever had. Refund my money immediately please. Thank you. Arthur

Stayed 1 night in Aug 2023

10/10 Excellent

Jeffrey

Traveled with family and small children

Feb 22, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Perfect hacienda with a beautiful mix of rustic and luxurious. Service was very attentive to all our needs. We stayed in a detached hut, which was a cool (and air conditioned) place for our family of 3.Two gorgeous pools and a lovely palapa let us cool off in the heat of the day. Delicious Yucatecan food from the restaurant for breakfast, lunch, and dinner. Amazing birdwatching on the property. Not much nearby except for Mayan ruins at Ake. But this lovely place IS your escape.

Stayed 3 nights in Feb 2023

6/10 Okay

justine

Traveled with group

Jan 24, 2022

Liked: Cleanliness, property conditions & facilities, room comfort

Ok experience - bit akward

Our stay was a bit off of the normal etc Online it’s that check-in was until 12 AM but when we arrived at 10:15 nobody was there. We had to wait outside for 30 minutes and the pitch black and try and look for service to call. Through our entire stay there was no hotel reception so nothing was explained to us about breakfast or any other services etc. At one point the person from the restaurant we asked him if we could do some horses which ended up to be very different experience than he had explained etc.

Stayed 1 night in Jan 2022

6/10 Okay

justine

Traveled with group

Jan 24, 2022

Liked: Cleanliness, property conditions & facilities, room comfort

Nice get away- if there was some staff

Stayed 1 night in Jan 2022

8/10 Good

AB, Quintana Roo

Traveled with group

Mar 6, 2020

Liked: Staff & service, amenities, property conditions & facilities

Stayed 2 nights in Mar 2020

10/10 Excellent

Robert

Apr 26, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Yes stay here.

A lovey place. It seems far away but is close to Merida. The Yucatán is more than beaches. The staff are kind and attentive.The food is really good.You can have a nice massage. Go to the nearby ruins. A peaceful place to be and relax and appreciate the hospitality of Mexico.

Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Traveled with partner

Mar 29, 2019

Liked: Cleanliness, staff & service, property conditions & facilities

Everyone and hacienda was beautiful, very peaceful and secluded. Food was great also

Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Traveled with family and small children

Jan 27, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Peaceful. Hope it is kept that way. An spa in the future may be a good idea, as long as it stays quiet and prices don’t increase substantially.

Stayed 3 nights in Jan 2019

8/10 Good

Guera, Los Angeles

Nov 12, 2018

Liked: Cleanliness, staff & service

Disliked: Room comfort

The location and staff were friendly, welcoming and generally awesome. The amenities, furniture and attention to detail were lacking. Not 5 star for sure. But a nice lace to stay if you are not expecting luxury.

Stayed 2 nights in Nov 2018

10/10 Excellent

louise, camcun

Nov 25, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hacienda

A must stay if you are in the Yucatan. Everything was superior. Staff and food was outstanding. Highly recommend this beautiful hotel.

Stayed 1 night in Nov 2017

10/10 Excellent

Jeff, St. Louis, MO

Feb 24, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wow.....great quiet place to stay!!

Would stay here again. This place was great. The staff was very friendly....food and drinks were great and cheap. We even arrived 3 hours before check-in and they gave us an upgraded room.

10/10 Excellent

Diego

Jan 15, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to rest

Great stay

10/10 Excellent

kasey

Jan 9, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely retreat.

Simply perfect stay in a serene location. Can't wait to be back.

8/10 Good

Simon, Maidenhead UK

Mar 28, 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

secret paradise

fantastic hacienda. very enjoyable and relaxing stay. electricity fault in our mayan room meant we had to move rooms but staff were very helpful. food good. salmon tacos from lunch menu excellent. friendly staff with great English.

8/10 Good

Verified traveler

Feb 24, 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great oasis with the feel of an upscale hacienda. Very peaceful and relaxing (except perhaps for the maniacal dogs in the neighborhood that bark all day). Very attentive service, in particular in the restaurant - it can be almost too attentive if you're not used to five waiters hovering over you.

8/10 Good

Bart, Mexico city

Nov 3, 2015

Liked: Cleanliness, staff & service, property conditions & facilities

Mexican Hacienda with a French Touch

This small Hacienda (only 8 rooms and 4 suites) is stylish and very pleasant. The staff is helpful and the dining experience is better than the typical food in Large Haciendas in the Yucatan Peninsula. The Owner of the hotel ("monsieur Phillippe, le propiétaire ") is French, and that influence helps to balance the local customs with quality and style. Recommended

10/10 Excellent

Maricela, Los Angeles

Feb 25, 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just the place i was looking for

The staff was very friendly, starting with Aurelio he was very pleasant he made us feel right at home, Guillermo was great & very helpful on giving us direcctions and always making sure we had everything we needed, Ana was very pleasant too, Aurelio has a great staff that knows how to make you feel right at home. and most important i loved their company they are great people to talk to. will definetly return

10/10 Excellent

JOSE

Traveled with partner

Nov 27, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Une halte a ne pas manqué si vous etes dans le coin ,un endroit vraiment charmant avec un excellent accueil et un tres bon restaurant.

Stayed 2 nights in Nov 2023

10/10 Excellent

Simon

Feb 14, 2023

Stayed 1 night in Feb 2023

10/10 Excellent

Jorge

Jul 3, 2022

Stayed 1 night in Jul 2022

10/10 Excellent

Cynthia

Traveled with family

Dec 25, 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magnifico lugar

Extraordinario lugar,la habitación muy bonita y el servicio extraordinario. Es un lugar donde vale la pena hospedarte.

Stayed 1 night in Dec 2021

10/10 Excellent

Guillermo mauricio alan de rosenzweig de

Traveled with group, Traveled with family

Nov 11, 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

EXTRAORDINARIO HOTEL CON UN SERVICIO EXCEPCIONAL DE TODOS SUS ANFITRIONES

Stayed 2 nights in Nov 2021

10/10 Excellent

Verified traveler

Traveled with family

Dec 29, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Perfect stay beautiful place with amazing services. We will keep this place in kind as one of our favorite hotels.

Stayed 1 night in Dec 2020

10/10 Excellent

Javier

Mar 16, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2020

4/10 Poor

Heinz

Feb 27, 2020

Liked: Staff & service

Disliked: Property conditions & facilities, room comfort

Erheblicher Renovierungsstau

5 Sterne Niveau bei Preis und Personal. Rest 3 Sterne. Ungepflegter Garten. Meiste Gebäude könnten einen neuen Anstrich gebrauchen. Polster in Hauptpalapa total verschmutzt...Tip: Polsterüberzüge kann man auch mal waschen. Hauppool milchig trübe. Unsere Suite Nr 15 hatte Sitzecke ohne Tisch. Kein Kühlschrank und Kaffeemaschiene ... ist das5 Sterne Niveau ? Terrasse vor der Suite ohne Sonnenschutz oder Sitzmöbel... den ganzen Tag in der prallen Sonne... also nicht benutzbar. Kurzum: eine herbe Entäuschung... frage mich wo die Top-Bewertungen herkommen Hatten 2 Nächte gebucht sind aber nach der ersten Nacht abgereist

Stayed 2 nights in Feb 2020

Orbitz's Latest Trends

Hotels

Flights

Cars

Hotel Hacienda Ticum

Choose dates to view prices

Photo gallery for Hotel Hacienda Ticum

Popular amenities

Explore the area

Book today, save on your next hotel stay

Room options

View all photos for Junior Suite

Junior Suite

View all photos for Superior Suite

Superior Suite

View all photos for Suite

Suite

View all photos for Deluxe Room

Deluxe Room

View all photos for Standard Room

Standard Room

View all photos for Grand Suite

Grand Suite

View all photos for Family Suite

Family Suite

View all photos for Quadruple Suite Standard with View

Quadruple Suite Standard with View

View all photos for Double Room Superior with View

Double Room Superior with View

View all photos for Double Room Standard with View

Double Room Standard with View

You may also like

Las Brisas Merida

About the neighborhood

Tixkokob

What's nearby

Getting around

Restaurants

About this property

Hotel Hacienda Ticum

Languages

Similar properties

Hacienda San Jose Cholul

Hacienda San Jose Cholul

Property amenities

Internet

Parking and transportation

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Property payment types

Important information

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Hotel Hacienda Ticum Reviews

Reviews

Wonderful

9.4/10

9.4/10

9.6/10

9.2/10

8.8/10

Reviews