Sheraton Memphis Downtown Hotel

4.0 star property
Pet-friendly Memphis hotel connected to the convention center, steps from Renasant Convention Center

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Photo gallery for Sheraton Memphis Downtown Hotel

Relax in a spacious area with sofas and armchairs arranged around a central coffee table, offering views of a well-maintained garden.
Welcome to our contemporary reception area, featuring a central reception desk, additional workstations, and a striking geometric pattern on the walls.
Experience the grandeur of this neoclassical building, set amidst serene surroundings and beautifully manicured gardens.
Relax in this spacious room with a large bed, sofa, and armchair, and enjoy the view from the large windows.
Meet for business in a spacious room with a large conference table and comfortable seating area.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Housekeeping
  • Pet friendly
  • Breakfast available
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
250 N Main St, Memphis, TN, 38103
  • Renasant Convention Center
    ‪1 min walk‬
  • Beale Street
    ‪17 min walk‬
  • FedExForum
    ‪19 min walk‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪16 min drive‬

Room options

Deluxe Room, 2 Double Beds

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed with Sofa bed

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Traditional Room, 1 King Bed

8.0 out of 10
Very good
(59 reviews)
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Traditional Room, 2 Double Beds

8.4 out of 10
Very good
(34 reviews)
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Corner

  • Sleeps 2
  • 1 King Bed

Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 2 Double Beds (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Double Beds

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Memphis

Located in Downtown Memphis, Sheraton Memphis Downtown Hotel is adjacent to Renasant Convention Center and within a 10-minute walk of other popular attractions like Fire Museum of Memphis. This 600-room hotel welcomes guests with conveniences like a restaurant, a 24-hour gym, and free in-room WiFi. It's connected to the convention center in central Memphis and also close to Beale Street and Orpheum Theatre.

What's nearby

  • Renasant Convention Center - 1 min walk - 0.0 miles
  • Beale Street - 17 min walk - 1.0 mile
  • Orpheum Theatre - 17 min walk - 1.0 mile
  • FedExForum - 19 min walk - 1.0 mile
  • National Civil Rights Museum - 2 min drive - 1.4 miles

Getting around

  • Memphis Central Station - 7 min drive
  • Memphis International Airport (MEM) - 16 min drive

Restaurants

  • ‪The Lookout at the Pyramid - ‬9 min walk
  • ‪Wendy's - ‬12 min walk
  • ‪Kay Kafe - ‬15 min walk
  • ‪Wahlburgers - ‬9 min walk
  • ‪Uncle Buck's Fish Bowl and Grill - ‬9 min walk

About this property

Sheraton Memphis Downtown Hotel

Pet-friendly Memphis hotel connected to the convention center, steps from Renasant Convention Center
Sheraton Memphis Downtown Hotel features a 24-hour gym, free WiFi in public areas, and meeting rooms. Valet parking is offered for USD 32 per day. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include conference space, a business center, and express check-out.
LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and pillow menus ensure a restful night. Other standard amenities include refrigerators, coffee makers, and safes. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 32 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 24.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Crossroads Tavern & Grill

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Doorbell and phone notification
  • Elevator (67 inch wide door)
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (32 inches high)

More

  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk, smart lock

Pets

  • This property welcomes pets for free
  • Dogs only
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 24.95 per person
  • Valet parking fee: USD 32 per day (in/out privileges)
  • Pet deposit: USD 50 per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 4 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Nearby construction work may cause some noise disturbance.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Memphis Downtown Sheraton
Sheraton Hotel Memphis Downtown
Sheraton Memphis Downtown
Sheraton Memphis Downtown Hotel
Sheraton Memphis Hotel Memphis
Sheraton Memphis Downtown Hotel Hotel
Sheraton Memphis Downtown Hotel Memphis
Sheraton Memphis Downtown Hotel Hotel Memphis

Frequently asked questions

Is a free cancellation option available at Sheraton Memphis Downtown Hotel?

Sheraton Memphis Downtown Hotel offers free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Sheraton Memphis Downtown Hotel?

As of Aug 9, 2025, prices found for a 1-night stay for 2 adults at Sheraton Memphis Downtown Hotel on Sep 7, 2025 start from $119.97, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Sheraton Memphis Downtown Hotel?

This hotel is situated in Downtown Memphis within a short 16-minute walk of Beale Street and also 9 minutes on foot from Bass Pro Shops at the Pyramid. You'll also find Mississippi River and FedExForum within a short drive.

Is parking available on site at Sheraton Memphis Downtown Hotel?

Yes, valet parking is offered for USD 32 per day with in/out privileges. Accessible parking is also available for guests.

Does Sheraton Memphis Downtown Hotel have a casino on the premises?

No, Sheraton Memphis Downtown Hotel doesn't have a casino.

Is there an indoor pool at Sheraton Memphis Downtown Hotel?

No, there is no indoor pool at this hotel.

Is Sheraton Memphis Downtown Hotel a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as a bar and a restaurant.

Does Sheraton Memphis Downtown Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Sheraton Memphis Downtown Hotel have a restaurant that serves breakfast?

Yes, Sheraton Memphis Downtown Hotel serves a full breakfast for a surcharge each morning at Crossroads Tavern & Grill.

Does Sheraton Memphis Downtown Hotel allow pets to stay for free?

Yes, dogs can stay for free at Sheraton Memphis Downtown Hotel.

Does Sheraton Memphis Downtown Hotel have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Sheraton Memphis Downtown Hotel?

The closest major airport to Sheraton Memphis Downtown Hotel is Memphis International Airport (MEM), which is 10.7 mi away (16 minutes by car).

Can I book a room with a balcony at Sheraton Memphis Downtown Hotel?

No, there aren't any guestrooms with balconies at Sheraton Memphis Downtown Hotel.

Does Sheraton Memphis Downtown Hotel have a wedding venue on site?

There are wedding services available at Sheraton Memphis Downtown Hotel if that's in your vacation plans.

Sheraton Memphis Downtown Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 430 out of 1000 reviews
Rating 8 - Good. 226 out of 1000 reviews
Rating 6 - Okay. 134 out of 1000 reviews
Rating 4 - Poor. 111 out of 1000 reviews
Rating 2 - Terrible. 99 out of 1000 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Clifford

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel and rooms were not taken care of very well. The staff was awesome but myself and my family had to switch rooms several times during our visit because the rooms were not properly serviced nor taken care of. The staff tried to help with our issues as much as they could but the hotel and rooms need a great deal of attentiveness. My family and I were very dissatisfied with our stay.
Stayed 3 nights in Jul 2025

6/10 Okay

Stephanie

Business traveler
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

nancy, egg harbor twp

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great property
Stayed 1 night in May 2025

10/10 Excellent

Francois

Stayed 1 night in May 2025

4/10 Poor

Marc

Disliked: Property conditions & facilities
Very rundown outdated rooms, not clean and worn out
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean safe Friendly professional staff
Stayed 1 night in Apr 2025

4/10 Poor

michelle

Traveled with family
Disliked: Property conditions & facilities
The area was covered with homeless people. As well as the plumbing in tje room was leaking with running toilets as well as the shower head didnt work.
Stayed 1 night in May 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Nice but not for family

Elevator and parking place smells a lot to weed
Stayed 1 night in Apr 2025

6/10 Okay

Tamala

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Courtney

Liked: Staff & service, amenities, property conditions & facilities
My son and I had a wonderful experience. 10/10
Stayed 3 nights in Apr 2025

10/10 Excellent

Tamala

Stayed 1 night in Apr 2025

8/10 Good

Shane

Traveled with group
Liked: Staff & service
Location was great. I'm not sure what all the bad reviews are for as the expectations for the price and location should not be that high. Check in was fantastic and friendly. Short walk to great food and music. Room were dated a bit. Carpet was wet in areas. I don't even want to know why. Obama shower head. Let the water flow please. It is what it is. It was fine. If you want more, pay more somewhere else.
Stayed 1 night in Apr 2025

10/10 Excellent

Catherine

Stayed 1 night in Apr 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Tereather

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was expensive.
Stayed 2 nights in Apr 2025

4/10 Poor

Yuryi

Business traveler
Liked: Room comfort
Disliked: Staff & service
Stayed 4 nights in Apr 2025

8/10 Good

HOKNANG

Stayed 1 night in Apr 2025

8/10 Good

Marlena

Shaun at the front desk was excellent and attentive.
Stayed 2 nights in Apr 2025

6/10 Okay

James

Traveled with group, Traveled with family
Liked: Staff & service
The valet and bellmen was exceptional. Very attentive to our needs. The room was ok but could not see out the windows as we requested and paid for 2 corner rooms facing the river. The couple that never been to Memphis was excited but the room was not what they thought it would be. My first time to Memphis I stayed at this property but don't think I will again on my next visit.
Stayed 2 nights in Apr 2025

8/10 Good

Matt

Business traveler
Liked: Cleanliness, staff & service
Room was good. Convenient to convention center, but some issues outside property with homelessness. Bring your own water because the price in gift shop is ridiculous.
Stayed 3 nights in Mar 2025

10/10 Excellent

Audrey

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very nice and the staff was super thoughtful and nice. My friend is on oxygen and they brought him a cart to ride on.
Stayed 1 night in Apr 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
Too many homeless in the area.
Stayed 1 night in Apr 2025

8/10 Good

David

Stayed 1 night in Apr 2025

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Wendell

Stayed 2 nights in Mar 2025