Homewood Suites Southwind - Hacks Cross

3.0 star property
Hotel in Memphis with free breakfast and area shuttle service

Choose dates to view prices

Photo gallery for Homewood Suites Southwind - Hacks Cross

Enjoy cooking in this well-equipped kitchen with a central island, ample counter space, and cabinetry.
Meetings are made easy in this well-equipped conference room with a long table and comfortable seating for all.
Enjoy al fresco dining at this outdoor patio with a grill and seating area under a covered pergola.
Relax in our spacious lobby with a central seating area, fireplace, and kitchen.
Welcome to Homewood Suites, featuring a covered entrance with stone pillars and a flag.

Popular amenities

  • Pool
  • Kitchen
  • Pet friendly
  • Housekeeping
  • Parking included

Explore the area

Map
3583 Hacks Cross Rd, Memphis, TN, 38125
  • TPC Southwind
    ‪4 min drive‬
  • Mike Rose Soccer Complex
    ‪5 min drive‬
  • University of Memphis
    ‪17 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪22 min drive‬

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Room options

Deluxe Suite, 1 Bedroom, Non Smoking

  • 980 sq ft
  • Sleeps 5
  • 2 King Beds

Studio Suite, 1 King Bed, Non Smoking

7.8 out of 10
Good
(11 reviews)
  • 419 sq ft
  • Sleeps 3
  • 1 King Bed

Studio, 1 King Bed, Accessible, Bathtub

  • 420 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, Accessible, Bathtub (Mobility & Hearing)

  • 503 sq ft
  • Sleeps 7
  • 3 King Beds

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

7.0 out of 10
Good
(2 reviews)
  • 503 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible, Non Smoking

  • 503 sq ft
  • Sleeps 5
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • 503 sq ft
  • Sleeps 5
  • 2 Queen Beds

Suite, 2 Bedrooms, Non Smoking

  • 503 sq ft
  • Sleeps 7
  • 3 King Beds

Suite, 1 Bedroom, Non Smoking

  • 503 sq ft
  • Sleeps 5
  • 1 King Bed

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About the neighborhood

Memphis

Located in Lakes of Forest Hill within a short walk of Shoppes At Hacks Cross, Homewood Suites Southwind - Hacks Cross is within 2 miles (3 km) of TPC Southwind. This 3-star hotel has 123 rooms and welcomes guests with free breakfast, an outdoor pool, and a 24-hour gym.

What's nearby

  • TPC Southwind - 4 min drive - 2.2 miles
  • Mike Rose Soccer Complex - 5 min drive - 4.2 miles
  • Methodist Le Bonheur Germantown Hospital - 7 min drive - 4.2 miles
  • University of Memphis - 17 min drive - 11.7 miles
  • Graceland - 24 min drive - 18.8 miles

Getting around

  • Memphis Central Station - 25 min drive
  • Memphis International Airport (MEM) - 18 min drive

Restaurants

  • ‪Sonic Drive-In - ‬2 min drive
  • ‪Starbucks - ‬7 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Chow Time Buffet & Grill - ‬2 min drive
  • ‪East End Grill - ‬4 min walk

About this property

Homewood Suites Southwind - Hacks Cross

Hotel in Memphis with free breakfast and area shuttle service
Guests of Homewood Suites Southwind - Hacks Cross have access to an outdoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking and a free area shuttle. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and tours or tickets. Additional amenities include an outdoor tennis court, meeting rooms, and a business center.
Flat-screen TVs come with digital channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer spring water baths, rainfall showers, hair dryers, and free toiletries. Other amenities include kitchens, sofa beds, and refrigerators.
Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool, and a 24-hour fitness center.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available on weekends 7:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Outdoor pool
  • Outdoor tennis court

Family friendly

  • Free area shuttle
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 4 floors
  • Banquet hall
  • Built in 2002
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Spring water bathtub
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Ceiling fan
  • Free daily newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per stay
  • Dogs and cats only
  • 2 total (50 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM—-11:00 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hacks Cross
Homewood Suites Hacks Cross
Homewood Suites Southwind
Homewood Suites Southwind Hacks Cross
Homewood Suites Southwind Hacks Cross Hotel
Homewood Suites Southwind Hacks Cross Hotel Memphis
Homewood Suites Southwind Hacks Cross Memphis
Homewood Suites Southwind Hacks Cross
Homewood Suites Southwind - Hacks Cross Hotel
Homewood Suites Southwind - Hacks Cross Memphis
Homewood Suites Southwind - Hacks Cross Hotel Memphis

Frequently asked questions

Is a free cancellation option available at Homewood Suites Southwind - Hacks Cross?

Homewood Suites Southwind - Hacks Cross offers free cancellation on certain room rates. For more details, review the cancellation policy on our site.

What can I see close to Homewood Suites Southwind - Hacks Cross?

This hotel is situated in Lakes of Forest Hill within a short 6-minute walk of Shoppes At Hacks Cross. You'll also find TPC Southwind and Mike Rose Soccer Complex within a short drive.

Will I be able to park at Homewood Suites Southwind - Hacks Cross?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Homewood Suites Southwind - Hacks Cross have a casino?

No, Homewood Suites Southwind - Hacks Cross doesn't have a casino.

Is there an indoor pool at Homewood Suites Southwind - Hacks Cross?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Homewood Suites Southwind - Hacks Cross a good place to stay for couples?

Amenities that appeal to couples at this hotel include a spring water bath, a kitchen, and premium bedding.

Does Homewood Suites Southwind - Hacks Cross have a hot tub?

No, there isn't a spa tub at this hotel.

Does Homewood Suites Southwind - Hacks Cross have a restaurant that serves breakfast?

Homewood Suites Southwind - Hacks Cross offers free on-the-go breakfast on weekend mornings though there is no restaurant.

Does Homewood Suites Southwind - Hacks Cross allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Homewood Suites Southwind - Hacks Cross for a fee of USD 50 per accommodation, per stay.

Are there connecting rooms at Homewood Suites Southwind - Hacks Cross?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Homewood Suites Southwind - Hacks Cross?

The closest major airport to Homewood Suites Southwind - Hacks Cross is Memphis International Airport (MEM), which is 11.6 mi away (18 minutes by car).

Are there rooms with balconies that I can book at Homewood Suites Southwind - Hacks Cross?

No, there aren't any guestrooms with balconies at Homewood Suites Southwind - Hacks Cross.

Homewood Suites Southwind - Hacks Cross Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 211 out of 520 reviews
Rating 8 - Good. 121 out of 520 reviews
Rating 6 - Okay. 68 out of 520 reviews
Rating 4 - Poor. 69 out of 520 reviews
Rating 2 - Terrible. 51 out of 520 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Aaron

Traveled with family and small children
Disliked: Amenities
We couldn’t even stay. The room was dirty, dishes uncleaned, trash can had brown mold sludge, 75 degrees in room. We thought we saw a bug on the pillow. We asked for another room, and it had more evidence of possible bed bugs, so we left. Every room stank, and outside was even worse behind a grocery store dumpster. Walls and carpet everywhere were torn up. The staff tried to help, but since we booked through Orbitz, they don’t have any refund options. Won’t use Orbitz again either.
Stayed 1 night in Jul 2025

10/10 Excellent

Brenda, Ladoga

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed several days and it was peaceful. The place was clean. Only slightly dated. We cooked and ate a few meals on site. The breakfast was good. We enjoyed our stay.
Stayed 6 nights in Apr 2025

10/10 Excellent

Brandon

Stayed 4 nights in Apr 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Front desk accommodated us on our early arrival. Staff were friendly and recommended us where to eat. There was no hand cream in the room. We were told they ran out. No gel or bath soap. We had to buy soap and hand cream. Limited choices for breakfast but eggs, waffles and potatoes were tasty. There was a kitchenette+. Pillows were too soft for me. Overall a good stay and area had many restaurant choices
Stayed 4 nights in Apr 2025

6/10 Okay

Melanie

Stayed 1 night in Apr 2025

8/10 Good

Samekia

Stayed 1 night in Apr 2025

10/10 Excellent

Samekia

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed my stay here. The staff had EXCELLENT customer service; from housekeeping, to the kitchen staff and the front desk receptionists. Didn’t too much care for the smell in the elevator, due to some guests having pets, but I will definitely book again
Stayed 3 nights in Apr 2025

6/10 Okay

Natasha

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Need an upgrade.

It was a one night stay at the last minute. The price was ok. The Hotel was clean. The bed was soft. I love the space. The staff was nice. The furniture is in bad condition and is in needs of updated bad. The sofa and chairs were awfully stained. You would not want to set on them. The chairs at the table, the leather, was all peel off. Make sure you park close to the side where your room is at. Very long walk if you don’t.
Stayed 1 night in Apr 2025

10/10 Excellent

Ty

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay went well, breakfast was included, security monitored the lot during after hours was a plus
Stayed 2 nights in Mar 2025

10/10 Excellent

Aaron

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Lacey

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That the Staff was amazing
Stayed 3 nights in Mar 2025

8/10 Good

Elizabeth

Liked: Staff & service
Stayed 2 nights in Mar 2025

8/10 Good

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities
Our room wasn’t available. They gave us 2 rooms far away from each other. We had to split up & didn’t really feel safe. The elevator didn’t work so we had to carry all our luggage up the stairs. The bed sheets were dirty.
Stayed 1 night in Mar 2025

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Mar 2025

4/10 Poor

JOSILYN GANT

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Aris, Cicero

Liked: Amenities
.
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Candy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The kitchette was very nice with a full sized fridge, stovetop and a dishwasher! The shower was very nice with perfect water pressure. Everything was comfortable and clean. Our stay was very pleasant and we enjoyed the complimentary water!
Stayed 1 night in Mar 2025

6/10 Okay

Christy

Traveled with family
Disliked: Property conditions & facilities
The receptionist was nice. The refrigerator in our suite didnt work, she offered a downgraded room that was a handicap accessible studio. No discount or compensation offered nor did she try to reach out to make it right. Being that it waa overnight we settled. Furniture was extremely worn and the halls had a weird smell. Bed was comfortable though
Stayed 1 night in Mar 2025

10/10 Excellent

Jamiracle

Stayed 2 nights in Mar 2025

8/10 Good

Linda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here a few times. Each time is a little different. Breakfast has gone down a little. We ordered in our second and last morning
Stayed 2 nights in Mar 2025

10/10 Excellent

Mindi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Jonathan

Disliked: Staff & service
Stayed 2 nights in Feb 2025