Extended Stay America Suites Memphis Germantown West

2.5 star property
Hotel in Memphis with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for Extended Stay America Suites Memphis Germantown West

Deluxe Studio, Multiple Beds, Accessible, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi
Lobby
Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi
Property amenity
Studio, 1 Queen Bed, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Popular amenities

  • Kitchen
  • Housekeeping
  • Pet friendly
  • Breakfast included
  • 24/7 front desk
  • Parking included

Explore the area

Map
6325 N Quail Hollow Rd, Memphis, TN, 38120
  • Baptist Memorial Hospital-Memphis
    ‪5 min drive‬
  • Memphis Botanic Garden
    ‪9 min drive‬
  • University of Memphis
    ‪10 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪18 min drive‬

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Room options

Studio, 1 Queen Bed, Accessible, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Deluxe Studio, Multiple Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Studio, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 2 Double Beds

Studio, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(17 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Memphis

Extended Stay America Suites Memphis Germantown West places you within 2 miles (3 km) of Lichterman Nature Center and Opera Memphis. This 104-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Baptist Memorial Hospital-Memphis - 5 min drive - 2.3 miles
  • Memphis Botanic Garden - 9 min drive - 5.1 miles
  • Shelby Farms Visitor Center - 9 min drive - 5.5 miles
  • University of Memphis - 10 min drive - 6.0 miles
  • Graceland - 20 min drive - 15.1 miles

Getting around

  • Memphis Central Station - 21 min drive
  • Memphis International Airport (MEM) - 16 min drive

Restaurants

  • ‪Chick-fil-A - ‬9 min walk
  • ‪McDonald's - ‬20 min walk
  • ‪Panda Express - ‬16 min walk
  • ‪Central BBQ Poplar - ‬9 min walk
  • ‪Bog & Barley - ‬10 min walk

About this property

Extended Stay America Suites Memphis Germantown West

Hotel in Memphis with free breakfast and a 24-hour front desk
At Extended Stay America Suites Memphis Germantown West, guests have access to free WiFi in public areas, coffee in a common area, and free newspapers. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include laundry facilities and a vending machine.
Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Kitchens, refrigerators, and microwaves are other standard amenities. Housekeeping is available on request.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25.00 per pet, per night (maximum USD 150 per stay)
  • 2 total pets
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: 11 AM
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Extended Stay America Memphis Quail Hollow
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Extended Stay America Suites Memphis Germantown West Memphis

Frequently asked questions

Is free cancellation available at Extended Stay America Suites Memphis Germantown West?

Extended Stay America Suites Memphis Germantown West provides free cancellation on select room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Extended Stay America Suites Memphis Germantown West?

As of Jul 29, 2025, prices found for a 1-night stay for 2 adults at Extended Stay America Suites Memphis Germantown West on Aug 8, 2025 start from $126.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Extended Stay America Suites Memphis Germantown West?

This hotel is located in Memphis, close to Memphis Botanic Garden, TPC Southwind, and Dixon Gallery and Gardens. You'll also find Lichterman Nature Center and Opera Memphis within a short drive.

Will I be able to park at Extended Stay America Suites Memphis Germantown West?

Yes, self parking is offered for free at the hotel.

Does Extended Stay America Suites Memphis Germantown West feature a casino?

No, Extended Stay America Suites Memphis Germantown West doesn't have a casino.

Is there an indoor pool at Extended Stay America Suites Memphis Germantown West?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Extended Stay America Suites Memphis Germantown West?

Couples staying at this hotel will appreciate amenities like a kitchen as well as free breakfast and a 24-hour front desk.

Does Extended Stay America Suites Memphis Germantown West have a hot tub?

No, this hotel doesn't have a spa tub.

Does Extended Stay America Suites Memphis Germantown West feature a restaurant that includes a breakfast menu?

Extended Stay America Suites Memphis Germantown West offers free on-the-go breakfast each morning though there is no restaurant.

Does Extended Stay America Suites Memphis Germantown West allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Extended Stay America Suites Memphis Germantown West for a fee of USD 25.00 per pet, per night.

Does Extended Stay America Suites Memphis Germantown West have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Extended Stay America Suites Memphis Germantown West?

The closest major airport to Extended Stay America Suites Memphis Germantown West is Memphis International Airport (MEM), which is 12.1 mi away (16 minutes by car).

Can I book a room with a balcony at Extended Stay America Suites Memphis Germantown West?

No, there aren't any guestrooms with balconies at Extended Stay America Suites Memphis Germantown West.

Extended Stay America Suites Memphis Germantown West Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 350 out of 894 reviews
Rating 8 - Good. 180 out of 894 reviews
Rating 6 - Okay. 148 out of 894 reviews
Rating 4 - Poor. 97 out of 894 reviews
Rating 2 - Terrible. 119 out of 894 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Martwain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 1 night in Apr 2025

10/10 Excellent

Pankaj

Traveled with group
Liked: Cleanliness, staff & service, amenities
Need some sitting arrangement for the guest in the lobby and keep the coffee available during day time.
Stayed 4 nights in Apr 2025

10/10 Excellent

Martwain

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 2 nights in Apr 2025

6/10 Okay

Jeanne

Business traveler

Just OK

older hotel-room was basic and clean. bed was comfortable. Phone, TV, and electrical outlet at desk did not work throughout stay-reported to front desk on arrival and work order was placed but no repairs occurred. very frustrating. free breakfast is coffee, packets of grits to make, choice of muffins and or granola bars-no hot food-located in a cabinet next to front door of hotel (not in a room, no seating-grab and go. air conditioner in room worked well, but extremely noisy. Kitchenette empty-requested supplies at desk and was handed 1 plate, 1 bowl, 1 plastic cup with a fork and spoon, a small coffee maker and 1 filter and packet of coffee. No pots or cups.
Stayed 4 nights in Apr 2025

8/10 Good

Chad

Stayed 1 night in Apr 2025

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Apr 2025

10/10 Excellent

Tyrone

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

JEAN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds. Only complaint is the grab and go breakfast was unavailable during the hours posted.
Stayed 2 nights in Mar 2025

10/10 Excellent

Misty

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying here! Devorah makes it with the stay every time
Stayed 5 nights in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Haithm

Traveled with family and small children, Business traveler, Traveled with family
Disliked: Staff & service, property conditions & facilities
The lady was rude and mean.
Stayed 1 night in Apr 2025

8/10 Good

Chad

Liked: Cleanliness, staff & service
The dang elevator needs to be maintained so it can be available the next time I check in for a week stay. Other than that the cost overall is suitable for the amenities and living arrangements
Stayed 1 night in Mar 2025

10/10 Excellent

Tyrone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Susanna

Traveled with group
Liked: Amenities, property conditions & facilities
I thought at this point all hotels had grab bars for safety in tubs . They did not .the hotel is not bad , but needs updating.
Stayed 1 night in Mar 2025

10/10 Excellent

Emelio

Stayed 7 nights in Feb 2025

4/10 Poor

Chris

Liked: Staff & service
Disliked: Property conditions & facilities

Run down property

For the price the hotel met our need of a place to sleep overnight. Butvthe condition of the property was very bad. The exterior entryway had colllapsed so there was police tape all over the entrance and the elevator was "out of order" so we carried our bags up the stairs. We usually stay at a Hampton Inn when we are in Memphis and will be going back to that.
Stayed 1 night in Mar 2025

2/10 Terrible

Danielle

Traveled with family

Terrible

We were suppose to have a double suite and needed up with a king suite, which didn’t work out well for having kids with us
Stayed 1 night in Mar 2025

8/10 Good

Tyrone

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff really friendly.
Stayed 1 night in Mar 2025

4/10 Poor

Christina

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
They're in need of an upgrade and a better cleaning crew, BUT the staff was very nice. Main issue is the cleaniness of the rooms. I decided not to stay in the room and got my refund back with no issues
Stayed 3 nights in Mar 2025

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff. Good stay for the money we had to pay.
Stayed 1 night in Mar 2025

2/10 Terrible

Gregory

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Horrible unsanitary filthy experience

PLace was old dirty and felt and looked not clean. staff was nice but i could not stay even 2 hours there due to the filth and smell. I checked out and manager gave me a refund
Stayed 2 nights in Mar 2025

10/10 Excellent

Chad

Stayed 1 night in Mar 2025

10/10 Excellent

CHINEDU, tampa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Tyler

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025