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Canopy by Hilton Memphis Downtown

4.0 star property

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Photo gallery for Canopy by Hilton Memphis Downtown

Bar (on property)
Suite, 1 Bedroom | Living area | 47-inch flat-screen TV with digital channels, TV
Lobby sitting area
Suite, 1 Bedroom | Living area | 47-inch flat-screen TV with digital channels, TV
Deluxe Room, 1 King Bed | Living area | 47-inch flat-screen TV with digital channels, TV

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
164 UNION AVENUE, Memphis, TN, 38103
  • Place, The Peabody Memphis
    ‪1 min walk‬
  • Place, AutoZone Park
    ‪2 min walk‬
  • Place, Beale Street
    ‪5 min walk‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪15 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | 47-inch flat-screen TV with digital channels, TV

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 675 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower)

7.0 out of 10
Good
(2 reviews)
  • 272 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(6 reviews)
  • 270 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner | In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Corner

9.4 out of 10
Exceptional
(3 reviews)
  • 400 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Corner

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed with Sofa bed, Corner

  • 555 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 1 King Bed

8.8 out of 10
Excellent
(40 reviews)
  • 375 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

9.2 out of 10
Wonderful
(79 reviews)
  • 272 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 375 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(6 reviews)
  • 271 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • 375 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • 375 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

9.0 out of 10
Wonderful
(6 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

8.8 out of 10
Excellent
(3 reviews)
  • 412 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 2 Queen Beds

7.8 out of 10
Good
(7 reviews)
  • 412 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds

8.6 out of 10
Excellent
(41 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

8.0 out of 10
Very good
(5 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom

  • 675 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium King Room

In-room safe, desk, laptop workspace, iron/ironing board

Premium King Room

  • Sleeps 2

View all photos for Premium King Room-Hearing Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Premium King Room-Hearing Accessible

  • Sleeps 2

View all photos for Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 2

View all photos for Premium Room 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room 2 Queen Beds

  • Sleeps 4

View all photos for Premium Room With 2 Queen Beds And Bathtub-Mobility Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room With 2 Queen Beds And Bathtub-Mobility Accessible

  • Sleeps 4

View all photos for King Room

In-room safe, desk, laptop workspace, iron/ironing board

King Room

  • Sleeps 2

Corner King Room with Sofabed

  • Sleeps 4

View all photos for King Room-Hearing Accessible

In-room safe, desk, laptop workspace, iron/ironing board

King Room-Hearing Accessible

  • Sleeps 2

View all photos for King Room With Roll-in Shower-Mobility Accessible

In-room safe, desk, laptop workspace, iron/ironing board

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

View all photos for King Room With Mobility Accessible Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

King Room With Mobility Accessible Bathtub

  • Sleeps 2

View all photos for Corner King Room

In-room safe, desk, laptop workspace, iron/ironing board

Corner King Room

  • Sleeps 2

View all photos for 2 Queen Beds Room

In-room safe, desk, laptop workspace, iron/ironing board

2 Queen Beds Room

  • Sleeps 4

View all photos for Guest Room With 2 Queen Beds-Hearing Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Guest Room With 2 Queen Beds-Hearing Accessible

  • Sleeps 4

View all photos for 2 Queen Beds Mobility Accessible With Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

2 Queen Beds Mobility Accessible With Bathtub

  • Sleeps 4

I King Bed One Bedroom Suite City View

  • Sleeps 4

One-Bedroom King Suite

  • Sleeps 4

Deluxe King Room with Seating Area

  • Sleeps 2

Deluxe King Room

  • Sleeps 2

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8.8 out of 10, Excellent, 1,512 reviews
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About the neighborhood

Memphis

Located in Downtown Memphis, Canopy by Hilton Memphis Downtown is within a 10-minute walk of popular sights such as Beale Street and FedExForum. This 4-star hotel has 174 rooms and welcomes guests with a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • The Peabody Memphis - 1 min walk - 0.1 miles
  • Peabody Ducks - 2 min walk - 0.1 miles
  • AutoZone Park - 2 min walk - 0.1 miles
  • Beale Street - 5 min walk - 0.3 miles
  • FedExForum - 6 min walk - 0.4 miles

Getting around

  • Memphis Central Station - 20 min walk
  • Memphis International Airport (MEM) - 28 min drive

Restaurants

  • ‪The Peabody Memphis - ‬1 min walk
  • ‪Peabody Lobby Bar - ‬2 min walk
  • ‪Charlie Vergos' Rendezvous - ‬1 min walk
  • ‪Huey's Downtown - ‬1 min walk
  • ‪Texas de Brazil - ‬3 min walk

About this property

Canopy by Hilton Memphis Downtown

Guests of Canopy by Hilton Memphis Downtown enjoy features like a 24-hour gym, free WiFi in public areas, and laundry facilities. Valet parking is available for USD 45.88 per night. The front desk has multilingual staff on hand 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a banquet hall, a water dispenser, and a communal living room.
Guests can expect free WiFi and 47-inch flat-screen TVs with digital channels. Sitting areas, free local calls, and hair dryers are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

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  • Free WiFi
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Apr 4 - Apr 5
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (USD 45.88 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 9 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (48 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (40 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • Banquet hall
  • Built in 2020
  • Communal living room
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with premium digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per pet, per stay, plus a deposit of USD 75 per stay
  • Dogs and cats only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 9 to 15 per person
  • Covered valet parking fee: USD 45.88 per night (in/out privileges)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Canopy By Hilton Memphis
Canopy by Hilton Memphis Downtown Hotel
Canopy by Hilton Memphis Downtown MEMPHIS
Canopy by Hilton Memphis Downtown Hotel MEMPHIS

Frequently asked questions

Are free cancellation options available at Canopy by Hilton Memphis Downtown?

Canopy by Hilton Memphis Downtown provides free cancellation on select room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Canopy by Hilton Memphis Downtown?

As of Mar 20, 2026, prices found for a 1-night stay for 2 adults at Canopy by Hilton Memphis Downtown on Apr 5, 2026 start from $162, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Canopy by Hilton Memphis Downtown?

This hotel is situated in Downtown Memphis within a 10-minute walk of Beale Street and FedExForum. You'll also find Bass Pro Shops at the Pyramid and Memphis Zoo within a short drive.

Will I be able to park at Canopy by Hilton Memphis Downtown?

Yes, secured valet parking is offered for USD 45.88 per night with in/out privileges.

Does Canopy by Hilton Memphis Downtown have a casino?

No, Canopy by Hilton Memphis Downtown doesn't have a casino.

Will I find an indoor pool at Canopy by Hilton Memphis Downtown?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Canopy by Hilton Memphis Downtown?

Couples staying at this hotel will appreciate amenities like a restaurant plus some guestrooms include a kitchen and bathrobes.

Does Canopy by Hilton Memphis Downtown have a hot tub?

No, there isn't a spa tub at this hotel.

Does Canopy by Hilton Memphis Downtown have a restaurant with a breakfast menu?

Yes, Canopy by Hilton Memphis Downtown serves a full breakfast each morning for a surcharge from its restaurant.

Does Canopy by Hilton Memphis Downtown allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Canopy by Hilton Memphis Downtown for a fee of USD 75 per pet, per stay. The property also provides food and water bowls. A deposit of USD 75 per stay is collected.

Does Canopy by Hilton Memphis Downtown have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Canopy by Hilton Memphis Downtown?

The closest major airport to Canopy by Hilton Memphis Downtown is Memphis International Airport (MEM), which is 11.4 mi away (28 minutes by car).

Can I book a room with a balcony at Canopy by Hilton Memphis Downtown?

No, you won't find guestrooms with balconies at Canopy by Hilton Memphis Downtown.

Canopy by Hilton Memphis Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 597 out of 1000 reviews
Rating 8 - Good. 210 out of 1000 reviews
Rating 6 - Okay. 98 out of 1000 reviews
Rating 4 - Poor. 56 out of 1000 reviews
Rating 2 - Terrible. 39 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Deja

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
It was an amazing stay and beautiful room! We walked the strip at night to Beale street and felt safe
Stayed 2 nights in Dec 2025

10/10 Excellent

Evita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had an excellent experience with clean facilities and valet service, both of which provided outstanding customer support.
Stayed 1 night in Dec 2025

10/10 Excellent

Mario

Stayed 1 night in Dec 2025

10/10 Excellent

Dennis

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff, great location and walking distance to everything. Wining and dining. Food and ambience are superb.
Stayed 4 nights in Nov 2025

10/10 Excellent

Randolph

Stayed 4 nights in Nov 2025

10/10 Excellent

Bianca

Stayed 1 night in Nov 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Nov 2025

8/10 Good

Monique, Hackensack

Stayed 2 nights in Nov 2025

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
It was very quiet and very comfortable and clean. We had actually mistakenly left our computer in the room and been gone for over an hour and a hotel graciously called us and told us that we’ve left our computer there which was super cool!
Stayed 1 night in Nov 2025

2/10 Terrible

Keith

Liked: Cleanliness, staff & service
I did not recieved the upgraded room that I paid for
Stayed 1 night in Nov 2025

10/10 Excellent

Monique, Hackensack

Stayed 1 night in Nov 2025

10/10 Excellent

LeAnn, Fridley

Stayed 1 night in Nov 2025

10/10 Excellent

Pat

Stayed 1 night in Sep 2025

8/10 Good

Erica

Business traveler
Liked: Cleanliness, property conditions & facilities
Staff was helpful and room was very nice!
Stayed 3 nights in Nov 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities
Very nice staff. Very clean. Good service in restaurant and bar.
Stayed 2 nights in Nov 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities
Good room excellent staff
Stayed 1 night in Aug 2025

10/10 Excellent

Leslie

The friendly staff that answered all my
Stayed 1 night in Oct 2025

8/10 Good

Adrian

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This was a nice hotel, the staff could be a little friendlier no one looked like they wanted to do their job. Especially at the bar.
Stayed 2 nights in Oct 2025

6/10 Okay

Savannah

Traveled with family
Disliked: Property conditions & facilities, room comfort
The hotel room itself was decent and seemingly clean. However, our mini fridge did not work which is a big deal with a baby. I contacted service who said someone would come look and they never did. In addition, the outlets between the beds didn’t work, and the coffee machine didn’t work. Basically $300 a night for a bed.
Stayed 2 nights in Oct 2025

10/10 Excellent

sandy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service property wide. Loved my room!
Stayed 4 nights in Oct 2025

8/10 Good

Terry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No free breakfast. Very expensive parking. Otherwise good.
Stayed 3 nights in Oct 2025

10/10 Excellent

Destiny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Katherine

Stayed 1 night in Oct 2025

4/10 Poor

Shavonda

Stayed 3 nights in Oct 2025

10/10 Excellent

Dorothy

Stayed 1 night in Oct 2025

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