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The Chen Melbourne - Art Series

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Photo gallery for The Chen Melbourne - Art Series

A modern outdoor bathroom with a freestanding tub, a large circular skylight, and a view of a cityscape.
A modern building with a unique facade, large windows, and a prominent vertical element.
Breakfast, lunch, dinner and brunch served
A modern hotel room with a large bed, two wall art pieces, a balcony with a view, and a small table with chairs.
A modern lobby with a reception desk, artwork on the walls, and a large abstract sculpture.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
850 Whitehouse Rd, Box Hill, VIC, 3128
  • Place, Box Hill Central
    ‪2 min walk‬
  • Place, Box Hill Institute
    ‪5 min walk‬
  • Place, Box Hill Town Hall
    ‪9 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪39 min drive‬

Room options

View all photos for Chen Deluxe King

A modern hotel room with a large bed, a desk, two chairs, a potted plant, and a city view.

Chen Deluxe King

  • 366 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Chen Deluxe King, Balcony

A modern bedroom with a bed, a desk, a wardrobe, and a small dining area.

Chen Deluxe King, Balcony

  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Chen King, Balcony

A hotel room with a bed, a desk with two chairs, a lamp, and a window with curtains.

Chen King, Balcony

8.0 out of 10
Very good
(2 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Chen Queen

A modern hotel room with a bed, desk, chairs, and a large window.

Chen Queen

9.4 out of 10
Exceptional
(15 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Twin Room, 2 Queen Beds (Chen)

A hotel room with two beds, a desk, a chair, and large windows with curtains.

Twin Room, 2 Queen Beds (Chen)

9.4 out of 10
Exceptional
(9 reviews)
  • 291 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room, 2 Bedrooms, Connecting Rooms (Chen)

A modern hotel room with a bed, desk, chairs, and a large window.

Deluxe Room, 2 Bedrooms, Connecting Rooms (Chen)

  • 1 bedroom
  • Sleeps 6
  • 2 King Beds
  • Free WiFi

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About the neighborhood

Melbourne

Located in Box Hill within a short walk of Box Hill Hospital, The Chen Melbourne - Art Series is within a few miles (5 km) of other popular sights such as Doncaster Shopping Centre. This 100-room, 4.5-star hotel has an outdoor pool along with free in-room WiFi and a gym.

What's nearby

  • Box Hill Central - 2 min walk - 0.1 miles
  • Box Hill Institute - 5 min walk - 0.3 miles
  • Box Hill Town Hall - 9 min walk - 0.5 miles
  • Melbourne Cricket Ground - 22 min drive - 13.6 miles
  • Crown Casino - 24 min drive - 11.3 miles

Getting around

  • Box Hill Station - 6 min walk
  • Flinders Street Station - 27 min drive
  • Melbourne Airport (MEL) - 40 min drive

Restaurants

  • ‪Box Hill Central Foodcourt - ‬5 min walk
  • ‪The Penny Drop - ‬5 min walk
  • ‪Selene's Chocolate Bar - ‬6 min walk
  • ‪Fountains Restaurant - ‬6 min walk
  • ‪Indochine Vietnamese Restaurant - ‬11 min walk

About this property

The Chen Melbourne - Art Series

Guests of The Chen Melbourne - Art Series have access to an outdoor pool, a gym, and a rooftop terrace. Self parking is available for AUD 24 per day. The front desk is staffed 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. This luxury hotel also has free WiFi in public areas.
49-inch TVs are available for entertainment, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries. Other amenities include refrigerators, minibars, and electric kettles. Weekly housekeeping is available.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (AUD 24 per day)
  • Limited onsite self parking

Food and drink

  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Golden Lilly
  • Zero Moda

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Art Deco architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch TV

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges AUD 1.1 for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for AUD 60.0 per night
  • Cribs/infant beds are available for AUD 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AUD 200.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: AUD 24 per day
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of AUD 1.1

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 2:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 11:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Art Series Chen Hotel Box Hill
Art Series Chen Hotel
Art Series Chen Box Hill
Art Series Chen
Art Series The Chen
The Chen Melbourne Art Series
The Chen Melbourne - Art Series Hotel
The Chen Melbourne - Art Series Box Hill
The Chen Melbourne - Art Series Hotel Box Hill

Frequently asked questions

Is a free cancellation option available at The Chen Melbourne - Art Series?

The Chen Melbourne - Art Series provides free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at The Chen Melbourne - Art Series?

As of Jun 28, 2026, prices found for a 1-night stay for 2 adults at The Chen Melbourne - Art Series on Jul 5, 2026 start from $86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to The Chen Melbourne - Art Series?

This hotel is situated in Box Hill, close to Chadstone Shopping Mall, Doncaster Shopping Centre, and The Glen Shopping Centre. You'll also find Caulfield Racecourse nearby.

Is there parking available at The Chen Melbourne - Art Series?

Yes, parking is offered for AUD 24 per day.

Does The Chen Melbourne - Art Series have luxury amenities?

Yes, some luxury features of this hotel include an outdoor pool, a restaurant, and concierge services.

Does The Chen Melbourne - Art Series have a casino on the premises?

No, The Chen Melbourne - Art Series doesn't have a casino.

Is there an indoor pool at The Chen Melbourne - Art Series?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 11:00 PM.

Is The Chen Melbourne - Art Series a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a bar.

Are there hot tubs at The Chen Melbourne - Art Series?

No, there isn't a spa tub at this hotel.

Does The Chen Melbourne - Art Series feature a restaurant that includes a breakfast menu?

Yes, The Chen Melbourne - Art Series serves breakfast for a surcharge at Zero Moda.

Will The Chen Melbourne - Art Series allow pets to stay for free?

No, pets aren't allowed at The Chen Melbourne - Art Series.

Are there connecting rooms at The Chen Melbourne - Art Series?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to The Chen Melbourne - Art Series?

The closest major airport to The Chen Melbourne - Art Series is Melbourne, VIC (MEB-Essendon), which is 19.6 mi away (35 minutes by car). Another top airport is Melbourne Airport (MEL), which is located 24 mi away (40-minute drive).

Are there rooms with balconies at The Chen Melbourne - Art Series?

Yes, some guestrooms at The Chen Melbourne - Art Series offer a balcony.

The Chen Melbourne - Art Series Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 482 out of 778 reviews
Rating 8 - Good. 206 out of 778 reviews
Rating 6 - Okay. 53 out of 778 reviews
Rating 4 - Poor. 20 out of 778 reviews
Rating 2 - Terrible. 17 out of 778 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Clean friendly staff
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice and comfortable hotel. Reception staff were very accommoding, roof top pool and gym were fabulous and the room was very clean and thought out. We will stay again!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service
Very happy, definitely will come back again. Room and service was great.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location, nice condition of the hotel rooms
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great rooms, wonderful and friendly staff who are very accommodating, close to restaurants and shops.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable beds, good amenities and very convenient location
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Linus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a clean room, modern, inviting, even stylish. And the price is excellent value.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Rhona

Liked: Cleanliness, amenities, property conditions & facilities
Extremely friendly, kind, and helpful staff. Lovely clean, relaxing and quiet room & amenities.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sunmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Joumana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had everything we needed for our five night stay in Melbourne . Comfortable , friendly staff , close to shops and public transport , comfortable room
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Gordon

Liked: Cleanliness, amenities, property conditions & facilities
Really good room, I was able to upgrade to king room with balcony, excellent. Staff very helpful. Will be staying there again but longer next time.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
great location staff were positive and quick to help beds were comfortable shower was always hot
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Ming

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Ian

Liked: Staff & service, property conditions & facilities, room comfort
The Chen is conveniently located near the train station with plenty of dining options which open till late. Clean and comfortable rooms. Great value!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place, staff are really helpful and nice. Plenty of places around to shop and eat.
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Kacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms, friendly service. The hotel manager went out of his way to ensure we had what we needed for a comfortable stay with our toddler - I was very impressed.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

NIEL

Liked: Cleanliness, amenities, property conditions & facilities
Rooms and linen were new and clean. The staff were friendly and helpful. The food from the ground floor restaurants were amazing and well worth the stay.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Jeanette

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean. Staff very nice.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Samir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room was very clean and the view was amazing

Room was very clean and comfortable. The staff were very friendly. Our stay here was very welcoming. We will definately be staying here again.
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

Jamshid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were truly awesome! Everything was close by, the hotel is a great place to stay as is right beside trams and metro. All was great except the carpets could be cleaned better as they are a bit dirty in rooms and hallways.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Overall satifisfied with the hotel and its services.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Arman

Liked: Cleanliness, staff & service, property conditions & facilities
amazing hotel
Stayed 7 nights in Jan 2025
Verified

10/10 Excellent

Clive

Liked: Cleanliness, amenities, property conditions & facilities
The staff, particularly front of house Min were exceptional in the their attendance to our needs. The room was at the same level as the staff,excellent in its presentation. Would stay on my next visit without hesitation. Thankyou Min for you kindness and professionalism
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great position in Box Hill and very nice room
Stayed 3 nights in Aug 2025