Mercure Melbourne Southbank

4.0 star property
Hotel with a 24-hour front desk, near Crown Casino

Choose dates to view prices

Photo gallery for Mercure Melbourne Southbank

Relax in our spacious lobby, featuring a central seating area, dining space, and large windows with sheer curtains.
Located in the heart of the city, the Mercure Hotel features a striking facade.
Enjoy a city view from the comfort of this room, featuring a large window and a cozy sofa.
Two large beds with white linens, a wooden headboard, and a small dining table with a chair.
Meet in style with a view of the city from this modern conference room, featuring large windows, round tables, and a touch of greenery.

Popular amenities

  • 24/7 front desk
  • Room service
  • Housekeeping
  • Laundry
  • Kitchen

Explore the area

Map
Corner of Southgate Ave & Riverside Quay, Southbank, VIC, 3006
  • Crown Casino
    ‪10 min walk‬
  • Melbourne Central
    ‪14 min walk‬
  • Marvel Stadium
    ‪19 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪22 min drive‬

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Room options

Standard Twin Room

9.4 out of 10
Exceptional
(8 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Superior Room (Family)

8.0 out of 10
Very good
(16 reviews)
  • 258 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room (Accessible)

9.4 out of 10
Exceptional
(3 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

Superior Twin Room

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

Superior Room (1 Queen Bed)

8.4 out of 10
Very good
(66 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed

Deluxe Twin Room

  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room (1 Queen Bed)

8.8 out of 10
Excellent
(3 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 King Bed

8.0 out of 10
Very good
(9 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

Superior Twin Room, 2 Twin Beds, River View

  • Sleeps 2
  • 2 Twin Beds

Superior Room, 1 Queen Bed, River View

  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed, River View

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Melbourne

Located in Southbank, Mercure Melbourne Southbank is a leisurely stroll from popular sights such as Crown Casino and Melbourne Central. This 275-room, 4-star hotel has in-room conveniences like kitchenettes, sitting areas, and microwaves.

What's nearby

  • Collins Street - 7 min walk - 0.4 miles
  • Crown Casino - 10 min walk - 0.6 miles
  • Melbourne Central - 14 min walk - 0.8 miles
  • Marvel Stadium - 19 min walk - 1.0 mile
  • Melbourne Cricket Ground - 2 min drive - 1.5 miles

Getting around

  • Flinders Street Station - 8 min walk
  • Melbourne Central Station - 17 min walk
  • Melbourne, VIC (MEB-Essendon) - 20 min drive

Restaurants

  • ‪Waterfront Southgate - ‬3 min walk
  • ‪Pocket Espresso - ‬3 min walk
  • ‪Hopscotch - ‬3 min walk
  • ‪Grill'd - ‬3 min walk
  • ‪Belgian Beer Cafe Melbourne - ‬1 min walk

About this property

Mercure Melbourne Southbank

Hotel with a 24-hour front desk, near Crown Casino
Renovated in 2023, Mercure Melbourne Southbank offers free WiFi in public areas, conference space, and laundry facilities. Limited parking is available. The front desk is staffed 24 hours a day to help with luggage storage and concierge services. Additional amenities include a banquet hall and a water dispenser.
40-inch Smart TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include kitchenettes, sitting areas, and microwaves. Housekeeping is available once per stay.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Offsite parking available (AUD 30 per night)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 32 for adults and AUD 11 for children

Family friendly

  • Dining table
  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • 861 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2006
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - August 2023
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Kitchenette
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 11 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for AUD 50.0 per stay
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AUD 32 for adults and AUD 11 for children
  • Nearby parking fee: AUD 30 per night (262 ft away)
  • Rollaway bed fee: AUD 50.0 per stay
  • Credit card charges are subject to a surcharge of 1.4 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers limited parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses eco-friendly cleaning products.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Nearby construction work may cause some noise disturbance.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Southbank Melbourne Travelodge
Travelodge Hotel Southbank Melbourne
Travelodge Southbank Melbourne
Melbourne Travel Lodge
Melbourne Travelodge
Southbank Travel Lodge
Travel Lodge Melbourne
Travelodge Melbourne
Travelodge Southbank Melbourne Hotel Melbourne
Travelodge Southbank Melbourne Hotel
Travelodge Melbourne Southbank

Frequently asked questions

Is a free cancellation option available at Mercure Melbourne Southbank?

Mercure Melbourne Southbank provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Mercure Melbourne Southbank?

As of Jul 29, 2025, prices found for a 1-night stay for 2 adults at Mercure Melbourne Southbank on Aug 8, 2025 start from $106.18, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Mercure Melbourne Southbank?

This hotel is situated in Southbank within a short 8-minute walk of Collins Street and also 12 minutes on foot from Crown Casino. You'll also find Melbourne Central and SEA LIFE Melbourne less than a mile away.

Is there parking available at Mercure Melbourne Southbank?

Yes, there is electric car charging available.

Does Mercure Melbourne Southbank feature a casino?

No, Mercure Melbourne Southbank doesn't have a casino.

Will I find an indoor pool at Mercure Melbourne Southbank?

No, there is no indoor pool at this hotel.

Is Mercure Melbourne Southbank good for couples?

Couples staying at this hotel will appreciate amenities like a kitchenette and a smart TV as well as concierge services.

Does Mercure Melbourne Southbank have a hot tub?

No, this hotel doesn't have a spa tub.

Does Mercure Melbourne Southbank feature a restaurant that includes a breakfast menu?

Mercure Melbourne Southbank offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will Mercure Melbourne Southbank allow pets to stay free of charge?

No, pets aren't allowed at Mercure Melbourne Southbank though service animals are welcome.

Are there connecting rooms at Mercure Melbourne Southbank?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Mercure Melbourne Southbank?

The closest major airport to Mercure Melbourne Southbank is Melbourne, VIC (MEB-Essendon), which is 12.8 mi away (20 minutes by car). Another top airport is Melbourne Airport (MEL), which is located 17.1 mi away (25-minute drive).

Are there rooms with balconies at Mercure Melbourne Southbank?

No, you won't find guestrooms with balconies at Mercure Melbourne Southbank.

Mercure Melbourne Southbank Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 439 out of 1006 reviews
Rating 8 - Good. 369 out of 1006 reviews
Rating 6 - Okay. 128 out of 1006 reviews
Rating 4 - Poor. 41 out of 1006 reviews
Rating 2 - Terrible. 29 out of 1006 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Ernest

Disliked: Staff & service
Hotel staff would enter your room, long after they finished tidying up the room.
Stayed 2 nights in Apr 2025

4/10 Poor

Arjun

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
A bit disappointing considering we pay for 3 ppl in a room and we get a pull out sofa bed for the 3rd person but the other mercures including the one at Albury actually has pretty good beds. One of us ended up with an acute back ache All in all I would say you have fantastic location and just a small improvement to the beds can really make the stay a lot better and invite return bookings. I for one am not coming back!
Stayed 3 nights in Apr 2025

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Very good in all areas with the exception of sufficient milk, tea etc
Stayed 2 nights in Apr 2025

8/10 Good

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property. Some issues with the room card. Sorted by property manager. Difficult if you are driving to access. Otherwise short walk to city centre casino and convention centre
Stayed 1 night in Apr 2025

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and convenient
Stayed 1 night in Apr 2025

6/10 Okay

Adam

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

KUNAL

Stayed 3 nights in Apr 2025

8/10 Good

G

Traveled with family
Liked: Staff & service
Jj
Stayed 2 nights in Apr 2025

10/10 Excellent

Jane

Traveled with group
Liked: Cleanliness, amenities
As stated above
Stayed 1 night in Apr 2025

10/10 Excellent

Raul, orlando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can walk from there to all attractions, restaurants and shopping. Recommend
Stayed 2 nights in Mar 2025

10/10 Excellent

Troy, Frankston South

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff
Stayed 1 night in Apr 2025

10/10 Excellent

Thomas, Chandler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice hotel. 1 block off the center of southbank river walk
Stayed 2 nights in Mar 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and service!

I couldn't have picked a better hotel for my stay in Melbourne. The location was convenient, both for my excursions and for the nightlife along the southbank. Easy to get into CBD as well.
Stayed 3 nights in Apr 2025

10/10 Excellent

Wei

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time! Fast room service. Quiet room. Everything we needed.
Stayed 1 night in Apr 2025

10/10 Excellent

Leigh

Stayed 1 night in Apr 2025

10/10 Excellent

Courtney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast,delicious!
Stayed 1 night in Apr 2025

10/10 Excellent

Yanjie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect. Just the Landry controlled by a third party forced customer to use PayPel or Google Pay or credit card in the hotel’s network (usually lower security). Consider an easy solution? By creating a hotel’s account and allow us to pay in any way? Possible?
Stayed 4 nights in Apr 2025

6/10 Okay

Robyn

Food service is very poor both in quality and getting room service orders correct.
Stayed 2 nights in Apr 2025

8/10 Good

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed having a drink each evening during happy hour and then having a meal in the restaurant.
Stayed 3 nights in Mar 2025

8/10 Good

Rod

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonably priced. Great Location.
Stayed 3 nights in Apr 2025

10/10 Excellent

ALAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Very impressed. Good service, high room with a surprisingly good view.
Stayed 1 night in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Simplicity, convenience, decor, quiet.
Stayed 2 nights in Apr 2025

6/10 Okay

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, nice size room, clean, but shows some sign of age.
Stayed 2 nights in Apr 2025

6/10 Okay

Kylie

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Generally the stay was fine, but the state of the shower was not great, they need to update them or regrout, there was mould on the that base, grout.
Stayed 1 night in Apr 2025

8/10 Good

Brody

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay. Rooms feel a bit tired.
Stayed 5 nights in Mar 2025