Hotel Grand Chancellor Melbourne

4.0 star property
Family-friendly hotel with 2 restaurants and a fitness center

Choose dates to view prices

Photo gallery for Hotel Grand Chancellor Melbourne

Premier King Room | Premium bedding, desk, blackout drapes, iron/ironing board
Exterior
Superior Queen Room | Premium bedding, desk, blackout drapes, iron/ironing board
Premier King Room | Premium bedding, desk, blackout drapes, iron/ironing board
Reception

Popular amenities

  • Room service
  • Housekeeping
  • Bar
  • 24/7 front desk

Explore the area

Map
131-137 Lonsdale Street, Melbourne, VIC, 3000
  • Melbourne Central
    ‪5 min walk‬
  • Collins Street
    ‪5 min walk‬
  • Queen Victoria Market
    ‪14 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪21 min drive‬

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Room options

Premier King Room

8.4 out of 10
Very good
(29 reviews)
  • 430 sq ft
  • Sleeps 3
  • 1 King Bed

Classic Queen Room

9.2 out of 10
Wonderful
(133 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed

Superior King Room

8.0 out of 10
Very good
(13 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Classic King Room

8.4 out of 10
Very good
(70 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Superior Queen Room

8.8 out of 10
Excellent
(17 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed

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About the neighborhood

Melbourne

Located in Melbourne Central Business District, Hotel Grand Chancellor Melbourne is within a 10-minute walk of popular sights such as Melbourne Central and Collins Street. This 160-room, 4-star hotel has 2 restaurants along with conveniences like free in-room WiFi and a gym.

What's nearby

  • Melbourne Central - 5 min walk - 0.3 miles
  • Collins Street - 5 min walk - 0.3 miles
  • Bourke Street Mall - 7 min walk - 0.4 miles
  • Queen Victoria Market - 14 min walk - 0.8 miles
  • Crown Casino - 3 min drive - 1.2 miles

Getting around

  • Parliament Station - 7 min walk
  • Flinders Street Station - 14 min walk
  • Melbourne Airport (MEL) - 27 min drive

Restaurants

  • ‪Whisky & Alement - ‬2 min walk
  • ‪The Essence - ‬2 min walk
  • ‪Heartbreaker - ‬1 min walk
  • ‪Shanghai Village Chinese Restaurant - ‬2 min walk
  • ‪Operator Diner - ‬1 min walk

About this property

Hotel Grand Chancellor Melbourne

Family-friendly hotel with 2 restaurants and a fitness center
At Hotel Grand Chancellor Melbourne, guests have access to a gym, free WiFi in public areas, and a conference center. Valet parking is available for AUD 40 per day, and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Other amenities at this family-friendly hotel include a business center, a computer station, and laundry facilities.
LCD TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Coffee makers, phones, and ironing boards are also available.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Secured, uncovered valet parking on site (AUD 40 per day; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Weekday buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 34 for adults and AUD 17 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Encore Cafe and Bar
  • Footlights

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Business center
  • Computer station
  • Conference center (5,382 square feet of space)

Accessibility

  • Elevator

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1.2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Maintenance work on the property's elevators will take place from August 5, 2024 - July 30, 2025, from 9 AM to 5 PM on Monday to Friday. During this time, there are elevators available but guests may experience some longer waiting time and some noises from the maintenance work.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for AUD 55 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AUD 34 for adults and AUD 17 for children
  • Uncovered valet parking fee: AUD 40 per day (in/out privileges)
  • Rollaway bed fee: AUD 55 per day
  • Credit card charges are subject to a surcharge of 1.2 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Parking has height restrictions.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Grand Chancellor Melbourne
Hotel Grand Chancellor Melbourne
Melbourne Grand Chancellor
Melbourne Grand Chancellor Hotel
Grand Chancellor Hotel Melbourne
Grand Chancellor Melbourne Hotel Melbourne
Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel
Hotel Grand Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel Melbourne

Frequently asked questions

Is free cancellation available at Hotel Grand Chancellor Melbourne?

Hotel Grand Chancellor Melbourne offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Hotel Grand Chancellor Melbourne?

As of Jul 29, 2025, prices found for a 1-night stay for 2 adults at Hotel Grand Chancellor Melbourne on Aug 7, 2025 start from $123.02, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Hotel Grand Chancellor Melbourne?

This hotel is situated in Melbourne Central Business District within a 10-minute walk of Melbourne Central, Collins Street, and Princess Theatre. You'll also find Queen Victoria Market and Bourke Street Mall less than a mile away.

Is parking available on site at Hotel Grand Chancellor Melbourne?

Yes, secured valet parking is offered for AUD 40 per day with in/out privileges.

Does Hotel Grand Chancellor Melbourne feature a casino on the premises?

No, Hotel Grand Chancellor Melbourne doesn't have a casino.

Is there an indoor pool at Hotel Grand Chancellor Melbourne?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Grand Chancellor Melbourne?

There are many amenities for couples at this hotel, including a bar and 2 restaurants plus some guestrooms feature in-room massages.

Are there hot tubs at Hotel Grand Chancellor Melbourne?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Hotel Grand Chancellor Melbourne have a restaurant that serves breakfast?

Yes, Hotel Grand Chancellor Melbourne has 2 restaurants, and serves buffet breakfast on weekday mornings for a surcharge.

Does Hotel Grand Chancellor Melbourne allow pets to stay for free?

No, pets aren't allowed at Hotel Grand Chancellor Melbourne.

Does Hotel Grand Chancellor Melbourne have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hotel Grand Chancellor Melbourne?

The closest major airport to Hotel Grand Chancellor Melbourne is Melbourne, VIC (MEB-Essendon), which is 10.5 mi away (22 minutes by car). Another top airport is Melbourne Airport (MEL), which is located 14.9 mi away (27-minute drive).

Are there rooms with balconies at Hotel Grand Chancellor Melbourne?

Yes, some guestrooms at Hotel Grand Chancellor Melbourne offer a balcony and may feature city views.

Hotel Grand Chancellor Melbourne Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 528 out of 1143 reviews
Rating 8 - Good. 393 out of 1143 reviews
Rating 6 - Okay. 138 out of 1143 reviews
Rating 4 - Poor. 52 out of 1143 reviews
Rating 2 - Terrible. 32 out of 1143 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nestworth

Stayed 2 nights in Apr 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

James

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Well located but undergoing refurbishment.
Stayed 2 nights in Apr 2025

6/10 Okay

Andria

Traveled with partner
Overall stay was alright. Clean room . Good Wifi. Location is not too far from parliament station. Staff was friendly. Bed was huge and comfortable. Linens are being replaced everyday. A good stay for a couple of days.
Stayed 4 nights in Apr 2025

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to places of interest.
Stayed 2 nights in Apr 2025

8/10 Good

Julie, Cessnock

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were pleasantly surprised when we arrived. It looks like they are doing updates to the hotel. Reception check in was easy & staff were great. We had the buffet breakfast which was good value (if you paid the $25 the night before). The room was spacious, clean and tidy but I was a bit perplexed as to the bathroom layout. The bathroom has been updated but I found it odd that the toilet is directly to the left of the door so if anyone is using the toilet you cannot open the door to go in (unless they leave the door open). The oversized vanity is against the far wall & has a large sink with the tap in the far left corner of the basin & due to vanity being quite high, this makes it difficult to use. The shower is a bit oversized also and has a massively unnecessary rain showerhead and the water runs along the top of the edge of the tiles and doesn’t drain properly. So I personally think they need to re-think the design of the bathroom. Other than that, we were happy with the hotel as it is conveniently located and would stay again in future.
Stayed 2 nights in Apr 2025

8/10 Good

Emma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service, very clean and tidy, good value inline with what we paid.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Ahmet

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to park the car next door and walk up stairs which looked creepy and smelt urine , Was given a room with the view of our condition motors , The Front door of the room had so much gap on the bottom and sides you could almost see inside, which caused it to hear so much noise in the corridor as well , The TV was too small and wasn’t a smart tv , Had to pay for movies , The wifi didn’t even work , The lifts were too slow ,
Stayed 3 nights in Apr 2025

10/10 Excellent

Nicki

Liked: Cleanliness, staff & service, property conditions & facilities
Second time st
Stayed 2 nights in Apr 2025

10/10 Excellent

Colin

Traveled with partner
Liked: Property conditions & facilities
Plenty of room
Stayed 1 night in Apr 2025

8/10 Good

Harjit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to metro station and easy access to plenty of shops, bars, restaurants.
Stayed 1 night in Apr 2025

2/10 Terrible

phil

Stayed 1 night in Apr 2025

8/10 Good

Kelly

Stayed 1 night in Apr 2025

8/10 Good

Chris

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Emily

Traveled with group
Liked: Staff & service
Room size is comfortable. However rain shower wet the toilet during shower. Have to wait for one lift to service so have to be patient. Overall stay is good. Staffs are helpful & friendly
Stayed 2 nights in Apr 2025

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing value
Stayed 1 night in Apr 2025

6/10 Okay

Lyn

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Main lifts under renovation so instructed to use back service lifts which were via doors and corridors. Our room was then located right next to the back corridor door which slammed after each person used it! Balcony was basically a ledge looking at the rooms along side us no chairs so pointless. Reception staff were polite and friendly.
Stayed 1 night in Apr 2025

8/10 Good

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bedside lamps had usb charging, room was a good size for our overnight stay, bed was very comfortable. Only draw back was if you want breakfast at the reduced price it has to be ordered the day before, we didn't arrive until after the cut off time, so we sourced breakfast from a different establishment.
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great loved it
Stayed 3 nights in Dec 2024

8/10 Good

Heather

Liked: Staff & service
Undergoing quite a bit of refurbishment so not too great because of that but the price reflected that fact. The food and staff were great
Stayed 1 night in Apr 2025

8/10 Good

Sue

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Found a ladies hair brush left in the floor behind the curtains. Room was super clean otherwise. Will stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Josh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love to stay at HGC Melbourne
Stayed 2 nights in Apr 2025

8/10 Good

Vo

Liked: Cleanliness
Stayed 6 nights in Apr 2025