See all properties

Crown Promenade Melbourne

3.5 star property

Choose dates to view prices

Photo gallery for Crown Promenade Melbourne

In-room safe, WiFi, alarm clocks
Pool
Exterior
Pool
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Room service
  • Bar
  • Spa
  • Hot Tub
  • Parking available

Explore the area

Map
Whiteman Street, 8, Melbourne, VIC, 3006
  • Crown Casino
    ‪3 min walk‬
  • Melbourne Convention and Exhibition Centre
    ‪5 min walk‬
  • Collins Street
    ‪10 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪22 min drive‬

Room options

You may also like

Ad
Go Go Snug | Pillowtop beds, in-room safe, blackout drapes, soundproofing

Ovolo South Yarra

South Yarra
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.4 out of 10, Exceptional, 548 reviews
The price is $161
$147 nightly
$161 total
Total includes taxes and fees
Jun 3 - Jun 4
Ovolo South Yarra

About the neighborhood

Melbourne

Located in Southbank, Crown Promenade Melbourne is within a 10-minute walk of popular sights such as Crown Casino and SEA LIFE Melbourne. This 465-room, 3.5-star hotel has a full-service spa, a casino, and a bar/lounge.

What's nearby

  • Crown Casino - 3 min walk - 0.2 miles
  • Melbourne Convention and Exhibition Centre - 5 min walk - 0.3 miles
  • Collins Street - 10 min walk - 0.6 miles
  • Marvel Stadium - 17 min walk - 0.9 miles
  • Melbourne Central - 19 min walk - 1.0 mile

Getting around

  • Flinders Street Station - 12 min walk
  • Flagstaff Station - 19 min walk
  • Melbourne, VIC (MEB-Essendon) - 20 min drive

Restaurants

  • ‪Crown Entertainment Complex - ‬11 min walk
  • ‪KFC - ‬8 min walk
  • ‪Crown Atrium - ‬2 min walk
  • ‪Cafe Baci's - ‬5 min walk
  • ‪Velvet Bar - ‬4 min walk

About this property

Crown Promenade Melbourne

Timezone: Australia/Melbourne EPS Location 1 and 2 Located in Southbank (Melbourne Central Business District), Crown Promenade is within a 10-minute walk of Melbourne Convention and Exhibition Centre and Eureka Tower. This 4.5-star hotel is 0.5 mi (0.8 km) from SEA LIFE Melbourne and 0.7 mi (1.2 km) from Melbourne Arts Centre. EPS Rooms Make yourself at home in one of the 465 guestrooms. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and you can also request rollaway/extra beds. EPS Rec, Spa, Premium Amenities Take time to pamper yourself with a visit to the full-service spa. Before a night out at the casino, the 25 indoor swimming pools are a perfect way to relax and recharge. Additional features at this hotel include wireless Internet access (surcharge) and shopping on site. EPS Dining Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/café. Quench your thirst with your favorite drink at the bar/lounge. EPS Business, Other Amenities Featured amenities include wired Internet access (surcharge), a business center, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
For entertainment, guests can enjoy TVs. Coffee makers and safes are other standard amenities.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Outdoor pool, open 6:00 AM to 9:00 PM, free cabanas, sun loungers

Crowne Plaza Melbourne by IHG

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 1,001 reviews
$127 nightly
The price is $140
Jun 22 - Jun 23
Total includes taxes and fees
Crowne Plaza Melbourne by IHG

Property amenities

Internet

  • Available in all rooms: WiFi

Food and drink

  • A bar/lounge

Things to do

  • Casino
  • Full-service spa
  • Golf
  • Gym
  • Hot tub
  • Sauna
  • Shopping
  • Tennis

Family friendly

  • Living room

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Living room
  • Safe

Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM
  • Check-out: 11 AM

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • Crown Promenade Melbourne caters to LGBTQ+ guests.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crown Promenade Hotel Southbank
Crown Promenade Hotel
Crown Promenade Southbank
Crown Promenade Melbourne

Frequently asked questions

What can I see near Crown Promenade Melbourne?

This hotel is situated in Southbank within a 10-minute walk of Crown Casino and SEA LIFE Melbourne. You'll also find Collins Street and Regent Theatre less than a mile away.

Is there parking available at Crown Promenade Melbourne?

No, this hotel doesn't offer parking.

Is there a spa at Crown Promenade Melbourne?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does Crown Promenade Melbourne have a casino on the premises?

Yes, Crown Promenade Melbourne has a casino.

Will I find an indoor pool at Crown Promenade Melbourne?

No, this hotel doesn't have an indoor pool; however, there is a hot tub.

Is Crown Promenade Melbourne a good place to stay for couples?

There are many amenities for couples at this hotel, including a bar and a full-service spa plus some guestrooms feature in-room massages.

Does Crown Promenade Melbourne have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Crown Promenade Melbourne have a restaurant that serves breakfast?

No, Crown Promenade Melbourne doesn't have a restaurant that serves breakfast.

Are there connecting rooms at Crown Promenade Melbourne?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Crown Promenade Melbourne?

The closest major airport to Crown Promenade Melbourne is Melbourne, VIC (MEB-Essendon), which is 12.7 mi away (20 minutes by car). Another top airport is Melbourne Airport (MEL), which is located 17 mi away (24-minute drive).

Are there rooms with balconies that I can book at Crown Promenade Melbourne?

No, you won't find guestrooms with balconies at Crown Promenade Melbourne.

Crown Promenade Melbourne Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 731 out of 1002 reviews
Rating 8 - Good. 219 out of 1002 reviews
Rating 6 - Okay. 38 out of 1002 reviews
Rating 4 - Poor. 7 out of 1002 reviews
Rating 2 - Terrible. 7 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

ICHEN

Stayed 3 nights in Feb 2025

10/10 Excellent

Tania

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Feb 2025

8/10 Good

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Marama

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Definitely recommend a stay here. Everything from the Staff to the facilities and the picturesque view Melbourne made me love and miss my home town.
Stayed 1 night in Feb 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
The only downside was the limited and not very interesting In-room dining menu. Very limited healthy dinner options.
Stayed 2 nights in Feb 2025

8/10 Good

Sue

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Easy walking distance to the cinema and restaurants
Stayed 1 night in Feb 2025

10/10 Excellent

Coralie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are awesome, we had a room upgrade and a complementary bottle of bubbles for my sisters birthday which we greatly appreciated. The only thing I’d like to me to mention is the vents in the steam room need a clean, otherwise it is definitely our favourite place to stay in the city 😊
Stayed 1 night in Feb 2025

8/10 Good

Sid

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Feb 2025

10/10 Excellent

Kerrie

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Todd

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casino
Stayed 1 night in Feb 2025

8/10 Good

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Feb 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fresh nice hotel and affordable
Stayed 4 nights in Jan 2025

10/10 Excellent

Shirin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are from Melbourne and decided to have my husband’s birthday at hotel and our experience was amazing
Stayed 1 night in Feb 2025

8/10 Good

Lorraine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities

A little lacking

Comfort would benefit from improvements.
Stayed 1 night in Jan 2025

8/10 Good

Lorraine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities

A little lacking

Bed and seating is uncomfortable, in room dinning needs improving. Definitely only worth 3 stars.
Stayed 3 nights in Jan 2025

6/10 Okay

Michael

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Great location and staff. However the room was incredibly bland. And the shower needed the finesse of a safe robber to manage - 1mm either way in the hot tap was the difference between scolding hot enough to melt your skin off, or cold enough to be considered an ice bath.
Stayed 1 night in Jan 2025

2/10 Terrible

Troy

Stayed 2 nights in Jan 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Jan 2025

10/10 Excellent

Gail

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
From the check-in counter and back again, our stay at the Crown Promenade was everything we wanted! The house-keeping staff were friendly and prompt and the security people were awesome as well!
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Vuong

Stayed 1 night in Dec 2024

10/10 Excellent

Sean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a Friday night stay at this time of the year and breakfast included, the prize on Expedia was AMAZING
Stayed 1 night in Dec 2024

10/10 Excellent

Lorin

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Dec 2024

4/10 Poor

Jenny

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No in-room dining which is not advertised. Poor availability of pool.
Stayed 3 nights in Nov 2024