The Chen Melbourne - Art Series

4.5 star property
Art Deco hotel with a rooftop terrace and a 24-hour front desk

Choose dates to view prices

Photo gallery for The Chen Melbourne - Art Series

Miscellaneous
Breakfast, lunch and dinner served
Exterior
Reception
Minibar, in-room safe, desk, blackout drapes

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Pool
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
850 Whitehouse Rd, Box Hill, VIC, 3128
  • Box Hill Hospital
    ‪7 min walk‬
  • Deakin University
    ‪4 min drive‬
  • Doncaster Shopping Centre
    ‪5 min drive‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪34 min drive‬

Room options

Chen Queen

9.0 out of 10
Wonderful
(9 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 2 Bedrooms, Connecting Rooms (Chen)

  • Sleeps 4
  • 2 Twin Beds

Chen King, Balcony

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

Twin Room, 2 Queen Beds (Chen)

10.0 out of 10
Exceptional
(2 reviews)
  • 291 sq ft
  • Sleeps 4
  • 2 Queen Beds

Chen Deluxe King, Balcony

  • 366 sq ft
  • Sleeps 2
  • 1 Double Bed

Chen Deluxe King

  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Melbourne

Located in Box Hill within a short walk of Box Hill Hospital, The Chen Melbourne - Art Series is within a few miles (5 km) of other popular sights such as Doncaster Shopping Centre. This 100-room, 4.5-star hotel has an outdoor pool along with free in-room WiFi and a rooftop terrace.

What's nearby

  • Box Hill Hospital - 7 min walk - 0.4 miles
  • Deakin University - 4 min drive - 2.4 miles
  • Doncaster Shopping Centre - 5 min drive - 2.6 miles
  • Melbourne Cricket Ground - 16 min drive - 8.7 miles
  • Rod Laver Arena - 16 min drive - 8.9 miles

Getting around

  • Box Hill Station - 6 min walk
  • Flinders Street Station - 27 min drive
  • Melbourne Airport (MEL) - 40 min drive

Restaurants

  • ‪The Penny Drop - ‬5 min walk
  • ‪Fountains Restaurant - ‬6 min walk
  • ‪Zero Mode - ‬1 min walk
  • ‪Maru - ‬11 min walk
  • ‪Indochine Vietnamese Restaurant - ‬11 min walk

About this property

The Chen Melbourne - Art Series

Art Deco hotel with a rooftop terrace and a 24-hour front desk
At The Chen Melbourne - Art Series, guests have access to an outdoor pool, a rooftop terrace, and free WiFi in public areas. Self parking is available for AUD 24 per day. The front desk is staffed 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage.
49-inch TVs are available for entertainment, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, designer toiletries, bathrobes, and slippers. Other amenities include refrigerators, minibars, and electric kettles.
Recreational amenities at the hotel include an outdoor pool.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (AUD 24 per day)
  • Limited onsite parking

Food and drink

  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Golden Lilly
  • Zero Moda

Things to do

  • Outdoor pool

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Art Deco architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers

Entertainment

  • 49-inch TV

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges AUD 1.1 for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for AUD 60 per night
  • Cribs/infant beds are available for AUD 10 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AUD 200.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: AUD 24 per day
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10 per night
  • Rollaway bed fee: AUD 60 per night
  • Credit card charges are subject to a surcharge of AUD 1.1

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 2:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 11:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Art Series Chen Hotel Box Hill
Art Series Chen Hotel
Art Series Chen Box Hill
Art Series Chen
Art Series The Chen
The Chen Melbourne Art Series
The Chen Melbourne - Art Series Hotel
The Chen Melbourne - Art Series Box Hill
The Chen Melbourne - Art Series Hotel Box Hill

Frequently asked questions

Is a free cancellation option available at The Chen Melbourne - Art Series?

The Chen Melbourne - Art Series provides free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at The Chen Melbourne - Art Series?

As of Aug 7, 2025, prices found for a 1-night stay for 2 adults at The Chen Melbourne - Art Series on Aug 16, 2025 start from $97.93, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to The Chen Melbourne - Art Series?

This hotel is situated in Box Hill, close to Chadstone Shopping Mall, Doncaster Shopping Centre, and The Glen Shopping Centre. You'll also find Caulfield Racecourse nearby.

Is there parking available at The Chen Melbourne - Art Series?

Yes, parking is offered for AUD 24 per day.

Does The Chen Melbourne - Art Series have a casino on the premises?

No, The Chen Melbourne - Art Series doesn't have a casino.

Is there an indoor pool at The Chen Melbourne - Art Series?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 11:00 PM.

What will couples enjoy most about a stay at The Chen Melbourne - Art Series?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a restaurant, and a restaurant bar.

Does The Chen Melbourne - Art Series have a hot tub?

No, this hotel doesn't have a spa tub.

Does The Chen Melbourne - Art Series feature a restaurant that includes a breakfast menu?

Yes, The Chen Melbourne - Art Series serves breakfast for a surcharge at Zero Moda.

Will The Chen Melbourne - Art Series allow pets to stay for free?

No, pets aren't allowed at The Chen Melbourne - Art Series.

Does The Chen Melbourne - Art Series have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to The Chen Melbourne - Art Series?

The closest major airport to The Chen Melbourne - Art Series is Melbourne, VIC (MEB-Essendon), which is 19.6 mi away (35 minutes by car). Another top airport is Melbourne Airport (MEL), which is located 24 mi away (40-minute drive).

Can I book a room with a balcony at The Chen Melbourne - Art Series?

Yes, some guestrooms at The Chen Melbourne - Art Series offer a balcony.

The Chen Melbourne - Art Series Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 422 out of 681 reviews
Rating 8 - Good. 186 out of 681 reviews
Rating 6 - Okay. 41 out of 681 reviews
Rating 4 - Poor. 18 out of 681 reviews
Rating 2 - Terrible. 14 out of 681 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Elaine

Stayed 1 night in May 2025

10/10 Excellent

Elvira

Stayed 1 night in May 2025

10/10 Excellent

Danny

Stayed 7 nights in Mar 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and clean property, great location for what we needed. Good service but car parking was a bit confusing to follow but eventually sorted it.
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No room service options.
Stayed 1 night in Apr 2025

10/10 Excellent

WEI-LIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Lucy

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Two Coffe pods and curtain falling off the rail. External environment was unkempt with dead plants in pots and dirty windows.
Stayed 1 night in Mar 2025

8/10 Good

Mimi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 7 nights in Feb 2025

10/10 Excellent

Arman

Liked: Cleanliness, staff & service, property conditions & facilities
amazing hotel
Stayed 7 nights in Jan 2025

10/10 Excellent

Jian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well place
Stayed 3 nights in Jan 2025

10/10 Excellent

Jayoung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Asanka

Stayed 4 nights in Dec 2024

6/10 Okay

Juan Carlos

Stayed 2 nights in Nov 2024

8/10 Good

Cecile

Liked: Cleanliness, staff & service
Lack of 24hr service
Stayed 3 nights in Nov 2024

6/10 Okay

Brad

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Decent place but nothing special

It was alright , room was good , far walk for parking and pool, balcony wasn’t usable with mesh blocking view, parking is awful for hotel patrons . Area is very Chinese oriented so sometimes difficult to find variety of restaurants. Weird vibe sharing facility with apartment owners and not all hotel front desk staff spoke fluent English which was tough for some things
Stayed 3 nights in Nov 2024

2/10 Terrible

Ryan

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never recommend this ugly property. This is not a hotel. 1 star apartment living with no toiletries, no oxygen in the room, bad location on a the business intersection couldnt open window, AC noisy, safe box not working havecto call someone to fix.,.....
Stayed 2 nights in Nov 2024

6/10 Okay

Hyangmae

Liked: Staff & service
Disliked: Cleanliness
Bit dirty and no water at the room
Stayed 6 nights in Oct 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Oct 2024

10/10 Excellent

Pru

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely clean facility
Stayed 1 night in Oct 2024

10/10 Excellent

Sai

Stayed 2 nights in Sep 2024

10/10 Excellent

shinae

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

WEI-LIN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and i really enjoyed our stay. We travelled a lot recently because of my daughter's sportst competitions. The Chen was the best within the hotels we staye in recently. We especially enjoyed the shower at the Chen. Also, we loved the convenient environment where diverse food choices are available. We will be back soon.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ed

Stayed 1 night in Aug 2024

10/10 Excellent

Rajitha

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 2 nights in Aug 2024

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great property but restaurant was closed the whole time we were there. So - no coffee, no drinks, no meals etc
Stayed 1 night in Aug 2024