Aparthotel

Arrow on Swanston

3.5 star property
Family-friendly aparthotel with a fitness center and a sauna

Choose dates to view prices

Photo gallery for Arrow on Swanston

Premium Penthouse Apartment | 1 bedroom, desk, laptop workspace, blackout drapes
Two Bedroom Apartment | Living area | 40-inch LCD TV with digital channels, TV
Premium Penthouse Apartment | City view
Rooftop terrace
4 Bedrooms Apartment | View from room

Reviews

7.2 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Parking available
  • Gym

Explore the area

Map
488 Swanston Street, Carlton, VIC, 3053
  • Queen Victoria Market
    ‪7 min walk‬
  • Princess Theatre
    ‪14 min walk‬
  • Marvel Stadium
    ‪2 min drive‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪20 min drive‬

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Room options

Studio Apartment

  • 291 sq ft
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 Double Bed

One Bedroom Apartment

  • 291 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

Deluxe King Apartment

  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Deluxe One Bedroom Apartment

  • 291 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Two Bedroom Apartment

  • 291 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

4 Bedrooms Apartment

  • 4 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed, 4 Twin Beds and 1 Twin Sofa Bed

Two Single Bedroom Apartment

  • 2 bedrooms
  • 1 bathroom
  • City view
  • Sleeps 2
  • 2 Twin Beds

Deluxe Two Bedrooms Apartment

  • 291 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Sofa Bed

Triple Single Beds Apartment

  • 291 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 3 Twin Beds

Premium Penthouse Apartment

  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

Penthouse Apartment

  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

Deluxe Family Apartment

  • 291 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 Queen Bed, 1 Double Bed and 1 Large Twin Sofa Bed

One Bedroom Apartment

  • Sleeps 2
  • 1 Double Bed and 1 Twin Sofa Bed

Studio Apartment

  • Sleeps 2
  • 1 Double Bed

Two Single Bedroom Apartment

  • Sleeps 2
  • 2 Twin Beds

Deluxe Two Bedroom Apartment

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Deluxe King Apartment

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Four Bedroom Penthouse Apartment

  • Sleeps 8

Deluxe One Bedroom Apartment

  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

Spacious Family Apartment

  • Sleeps 5
  • 1 Twin Sofa Bed and 2 Double Beds

Two Bedroom Apartment

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Family Penthouse Apartment

  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

Triple Single beds

  • Sleeps 3
  • 3 Twin Beds

One Bedroom Penthouse Apartment

  • Sleeps 3
  • 1 Twin Sofa Bed and 1 Double Bed

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About the neighborhood

Melbourne

Located in Carlton, Arrow on Swanston is within a 10-minute walk of popular sights such as Lygon Street and Queen Victoria Market. This 200-room, 3.5-star aparthotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and a gym.

What's nearby

  • Queen Victoria Market - 7 min walk - 0.4 miles
  • Princess Theatre - 14 min walk - 0.8 miles
  • Marvel Stadium - 2 min drive - 1.2 miles
  • Rod Laver Arena - 3 min drive - 1.5 miles
  • Melbourne Cricket Ground - 4 min drive - 1.7 miles

Getting around

  • Melbourne Central Station - 7 min walk
  • Flinders Street Station - 18 min walk
  • Melbourne Airport (MEL) - 25 min drive

Restaurants

  • ‪Little Bang Espresso - ‬3 min walk
  • ‪Captain Melville - ‬4 min walk
  • ‪Hareruya Pantry - ‬4 min walk
  • ‪Ini Studio - ‬4 min walk
  • ‪Humble Rays - ‬4 min walk

About this property

Arrow on Swanston

Family-friendly aparthotel with a fitness center and a sauna
At Arrow on Swanston, guests enjoy features like an outdoor pool, a gym, and a sauna. Self parking is offered for AUD 25 per night. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and concierge services. Other amenities at this family-friendly aparthotel include free WiFi in public areas, a conference center, and a business center.
Each apartment is air-conditioned and features a kitchenette and space to spread out with a separate bedroom and a sitting area. Guests can expect to find free WiFi and a 40-inch LCD TV with digital channels. The bathroom offers a rainfall showerhead, hair dryers, and free toiletries. Other standard amenities include a coffee maker and a desk.
Recreational amenities at the aparthotel include an outdoor pool, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Chinese (Mandarin), English, Hindi, Indonesian, Spanish, Thai

Similar properties

Property amenities

Pool/Spa

  • Outdoor pool
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (AUD 25 per night; includes in/out privileges)

Family friendly

  • Children stay free (see details)
  • Free crib
  • High chair

Restaurants on site

  • Cafe Crema

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • 40-inch LCD TV with digital channels

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 4 meeting rooms
  • Business center
  • Conference center (9,688 square feet of space)
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Grocery/convenience store
  • Hair salon
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Local maps
  • Luggage storage
  • Multilingual staff
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a business district
  • In a shopping district
  • In an entertainment district
  • In the city center
  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near a zoo
  • Near an outlet shopping mall
  • Near the bay

Things to do

  • Gym
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Rock climbing nearby
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 200 units
  • 9 floors
  • Banquet hall
  • Built in 2003

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The property charges 3.8 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 4 years old or younger stays free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: AUD 100.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: AUD 25 per night (in/out privileges)
  • Credit card charges are subject to a surcharge of 3.8 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
  • Check-in: 2:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Arrow Swanston Apartment Carlton
Arrow Swanston Carlton
Arrow Swanston Aparthotel Carlton
Arrow Swanston
Arrow Swanston Aparthotel
Arrow on Swanston Carlton
Arrow on Swanston Aparthotel
Arrow on Swanston Aparthotel Carlton

Frequently asked questions

Is free cancellation available at Arrow on Swanston?

Arrow on Swanston provides free cancellation on select room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Arrow on Swanston?

As of Jun 29, 2025, prices found for a 1-night stay for 2 adults at Arrow on Swanston on Jun 30, 2025 start from $70.63, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Arrow on Swanston?

This aparthotel is situated in Carlton within a 10-minute walk of Melbourne Central and Queen Victoria Market. You'll also find Collins Street and Bourke Street Mall less than a mile away.

Will I be able to park at this aparthotel?

Yes, parking is offered for AUD 25 per night with in/out privileges.

Does Arrow on Swanston have a casino on the premises?

No, Arrow on Swanston doesn't have a casino.

Is there an indoor pool at Arrow on Swanston?

No, this aparthotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Arrow on Swanston?

There are many amenities for couples at this aparthotel, including an outdoor pool and a restaurant plus some apartments feature in-room massages.

Does Arrow on Swanston have a hot tub?

No, but this aparthotel does have a sauna.

Does Arrow on Swanston have a restaurant with a breakfast menu?

Yes, Arrow on Swanston serves breakfast for a surcharge at Cafe Crema.

Does Arrow on Swanston allow pets to stay for free?

No, pets aren't allowed at Arrow on Swanston though service animals are welcome.

Are there connecting rooms at this aparthotel?

No, this aparthotel doesn't feature connecting guestrooms.

How close is the airport from Arrow on Swanston?

The closest major airport to Arrow on Swanston is Melbourne, VIC (MEB-Essendon), which is 9.1 mi away (21 minutes by car). Another top airport is Melbourne Airport (MEL), which is located 13.5 mi away (25-minute drive).

Can I book a room with a balcony at Arrow on Swanston?

Yes, some apartments at Arrow on Swanston offer a balcony and may feature city views.

Arrow on Swanston Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 732 out of 2605 reviews
Rating 8 - Good. 786 out of 2605 reviews
Rating 6 - Okay. 472 out of 2605 reviews
Rating 4 - Poor. 304 out of 2605 reviews
Rating 2 - Terrible. 311 out of 2605 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Suzanne Terese

Disliked: Cleanliness, amenities, property conditions & facilities
We love to visit Melbourne. Whilst the location was convenient, we were led to believe this was a two bedroom apartment and would therefore accommodate four people - as booked and paid for. Due to illness, only three of us travelled and that was a squeeze.
Stayed 3 nights in Mar 2025

2/10 Terrible

Ken

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property was looking old and dated , when we walked into the room the pictures i saw on wotif didn't reflect the room i booked i felt very mislead , I wasn’t told that the parking was only 2m height which was not able to fit my four wheel drive . The bathroom had mould in the grouting of the shower , the shower head was leaking badly and the floor was uneven near the bed. We had to walk out of the hotel and go in a separate entrance just to get to the pool area which wasn’t clean and the pool was cloudy so i turned my family around and said we are not swimming in that pool . I am glad we only stayed two nights , i wouldn’t recommend this hotel at all !
Stayed 2 nights in Mar 2025

10/10 Excellent

Jenson

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location with amazing views
Stayed 1 night in Mar 2025

10/10 Excellent

Huxley

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything, it is impeccable and luxurious , food and facilities are amazing and staff helpful and considerate
Stayed 1 night in Mar 2025

10/10 Excellent

Hawthorn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The quality of service, the vibe, the staff, the cocktails, the bar
Stayed 1 night in Mar 2025

10/10 Excellent

Ellsworth

Liked: Cleanliness, amenities, property conditions & facilities
The room was fantastic and the staff was very helpful
Stayed 1 night in Mar 2025

10/10 Excellent

Alston

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location and staff is very helpful
Stayed 1 night in Mar 2025

10/10 Excellent

Mellow

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Upon arrival I was impressed with staff welcome. The room was clean and as per photo
Stayed 1 night in Mar 2025

10/10 Excellent

Atkinson

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was lovely, there was a large selection to choose from
Stayed 1 night in Mar 2025

10/10 Excellent

Abernathy

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location in the city. The staff was very helpful and friendly.
Stayed 1 night in Mar 2025

10/10 Excellent

Barlow

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room were nice, clean and had enough space.
Stayed 1 night in Mar 2025

8/10 Good

Richard

Liked: Cleanliness, room comfort

Happy with my experience

Was just an overnighter. Very convenient to the airport for an early morning flight
Stayed 2 nights in Mar 2025

6/10 Okay

John

Traveled with family
Disliked: Property conditions & facilities
Cheap and nasty
Stayed 2 nights in Mar 2025

2/10 Terrible

Martyn

Stayed 2 nights in Mar 2025

6/10 Okay

Regina

Liked: Cleanliness, room comfort

Location!

Great location, comfy beds. Our deposit is not released for 10 days now though.
Stayed 4 nights in Mar 2025

10/10 Excellent

Ella

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location with superb facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Sarah

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room that was advertised online was nothing like the room we stayed in. The bed was on wheels and moved each time it was sat on, which made the head bored almost fall down. There was barely any view. The window is positioned way to high to see out of. The bathroom layout is ridiculous as the shower door is placed inconveniently.
Stayed 2 nights in Mar 2025

2/10 Terrible

Robert

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Just disgusting! Dirty and very smelly! Pics on Expedia are nothing like what the hotel actually is. Genuinely one of the worst experiences I’ve had.
Stayed 2 nights in Mar 2025

6/10 Okay

nancy

Disliked: Amenities
Strange condition of posting a bond that i was unaware of before i checked in The property was central and quiet
Stayed 1 night in Mar 2025

10/10 Excellent

Vickers

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service, spacious rooms and an amazing breakfast spread
Stayed 1 night in Mar 2025

2/10 Terrible

SARMAD SAMI

Disliked: Cleanliness, property conditions & facilities
The worst hotel you can go to
Stayed 1 night in Mar 2025

4/10 Poor

Sally

Traveled with family
Disliked: Cleanliness, room comfort

Worst place ever

Easily the worst place we have ever stayed. Would have left if we could but nothing else was available (F1 weekend). Will never go near it again. Unsafe building, dirty, smelly and resident cockroaches. Nothing like the photos on the website.
Stayed 4 nights in Mar 2025

10/10 Excellent

Alistair

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is very nice, with good location, comfortable, room are spacious, balkony too. The staff is very friendly, and always at your service
Stayed 1 night in Mar 2025

10/10 Excellent

Lockwood

Liked: Cleanliness, amenities, property conditions & facilities
Very good location, wonderful area, very clean and modern room, perfect service and very delicious food
Stayed 1 night in Mar 2025

10/10 Excellent

Hargrove

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Reef proximity, restaurant/food in general, quiet, clean, big spacious rooms
Stayed 1 night in Mar 2025