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d'primahotel Kualanamu Medan

3.5 star property
Hotel with free parking, in the vicinity of Maimun Palace

Choose dates to view prices

Photo gallery for d'primahotel Kualanamu Medan

Outdoor pool
View from room
Airport shuttle
Front of property - evening/night
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Laundry
  • Room service

Explore the area

Map
Jl. Arteri Kualanamu, Tumpatan Nibung, Batang kuis, Medan, Sumatera Utara, 20552
  • Great Mosque of Medan
    ‪22 min drive‬
  • Maimun Palace
    ‪23 min drive‬
  • Sun Plaza
    ‪24 min drive‬
  • Medan (KNO-Kuala Namu Intl.)
    ‪7 min drive‬

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Room options

View all photos for Family Room

Family Room | Premium bedding, minibar, in-room safe, desk

Family Room

10.0 out of 10
Exceptional
(1 review)
  • 334 sq ft
  • Sleeps 5
  • 4 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, minibar, in-room safe, desk

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, minibar, in-room safe, desk

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • 312 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room

Premium bedding, minibar, in-room safe, desk

Superior Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 312 sq ft
  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

Medan

D'primahotel Kualanamu Medan places you 13.5 mi (21.7 km) from Maimun Palace and 13.5 mi (21.8 km) from Great Mosque of Medan. This 140-room, 3.5-star hotel welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Medan Mall - 22 min drive - 13.3 miles
  • Great Mosque of Medan - 22 min drive - 13.0 miles
  • Grand City Hall - 22 min drive - 14.2 miles
  • Maimun Palace - 23 min drive - 13.3 miles
  • Sun Plaza - 24 min drive - 14.9 miles

Getting around

  • Bandara Kualanamu Station - 9 min drive
  • Medan (KNO-Kuala Namu Intl.) - 6 min drive

Restaurants

  • ‪PappaRich - ‬5 min walk
  • ‪RM Padang Raya - ‬6 min drive
  • ‪D'raja Coffee Hub KNO - ‬5 min walk
  • ‪KFC - ‬5 min walk
  • ‪D'lobby Hub Kno - ‬5 min walk

About this property

d'primahotel Kualanamu Medan

Hotel with free parking, in the vicinity of Maimun Palace
At d'primahotel Kualanamu Medan, guests enjoy an outdoor pool, a children's pool, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). Front-desk staff can answer questions 24/7, and assist with securing valuables, concierge services, and dry cleaning/laundry. Additional amenities include a business center, free newspapers, and laundry facilities.
43-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer free toiletries and slippers. Refrigerators, minibars, and coffee makers are other standard amenities.
An outdoor pool and a children's pool are on site.

Languages

English, Indonesian

Similar properties

Lobby

Anara Sky Kualanamu Hotel

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
8.6 out of 10, Excellent, 125 reviews
$40 nightly
The price is $45
Jun 27 - Jun 28
Total includes taxes and fees
Anara Sky Kualanamu Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times
  • Free self parking on site

Food and drink

  • Daily local cuisine breakfast available 6:00 AM to 9:00 AM for a fee: IDR 110,000 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 5 meeting rooms
  • Business center
  • Coworking space

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dishwasher
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for local cuisine breakfast: approximately IDR 110000 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • Check-in: 2:00 PM—-10:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Prime Plaza Hotel Kualanamu
Prime Plaza Kualanamu Medan
Prime Plaza Kualanamu
Prime Plaza Hotel Kualanamu
Prime Plaza Hotel Kualanamu Medan
d'primahotel Kualanamu Medan Hotel
d'primahotel Kualanamu Medan Medan
d'primahotel Kualanamu Medan Hotel Medan

Frequently asked questions

Is free cancellation available at d'primahotel Kualanamu Medan?

D'primahotel Kualanamu Medan offers free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on our site.

Is there parking available at d'primahotel Kualanamu Medan?

Yes, self parking is offered for free at the hotel.

Does d'primahotel Kualanamu Medan include a casino?

No, d'primahotel Kualanamu Medan doesn't have a casino.

Is there an indoor pool at d'primahotel Kualanamu Medan?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about d'primahotel Kualanamu Medan?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at d'primahotel Kualanamu Medan?

No, there isn't a spa tub at this hotel.

Does d'primahotel Kualanamu Medan feature a restaurant that includes a breakfast menu?

Yes, d'primahotel Kualanamu Medan serves breakfast (local cuisine) each morning for a surcharge from its restaurant.

Does d'primahotel Kualanamu Medan allow pets to stay for free?

No, pets and service animals aren't allowed at d'primahotel Kualanamu Medan.

Does d'primahotel Kualanamu Medan have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from d'primahotel Kualanamu Medan?

The closest major airport to d'primahotel Kualanamu Medan is Medan (KNO-Kuala Namu Intl.), which is 4.3 mi away (6 minutes by car).

Are there rooms with balconies at d'primahotel Kualanamu Medan?

No, there aren't any guestrooms with balconies at d'primahotel Kualanamu Medan.

d'primahotel Kualanamu Medan Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 35 out of 63 reviews
Rating 8 - Good. 18 out of 63 reviews
Rating 6 - Okay. 7 out of 63 reviews
Rating 4 - Poor. 2 out of 63 reviews
Rating 2 - Terrible. 1 out of 63 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good . Free Shuttle Bus to and from airport
Stayed 2 nights in Mar 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing and i felt comfortable
Stayed 1 night in Mar 2025

10/10 Excellent

Neil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern clean and priced well
Stayed 1 night in Feb 2025

10/10 Excellent

Timbul

Liked: Cleanliness, staff & service, property conditions & facilities
Queit and clean and safe
Stayed 4 nights in Sep 2024

10/10 Excellent

Timbul

Traveled with family
Liked: Amenities
Queit and safe place also clean
Stayed 7 nights in Oct 2024

10/10 Excellent

Timbul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Queit place and clean hotel
Stayed 2 nights in Oct 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent large clean quiet room. Breakfast was fantastic
Stayed 1 night in Sep 2024

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

D'Prima Hotel- great for Medan airport

Great hotel 5 minutes from the airport. Excellent stay. Clean and lovely rooms. Nice restaurant. Free shuttle to the airport although it only runs every couple of hours. You can pay a small fee
Stayed 1 night in Jun 2024

10/10 Excellent

Grant

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean Rooms and Amazing Staff

My family and I have stayed at the D’prima Hotel 5 times and we keep coming back for the fantastic staff. The hotel is conveniently located near the airport and the rooms are perfect for big families like ours. What really sets this hotel apart is the amazing staff. Every single person, from the shuttle driver to the bellhop and restaurant servers to the front desk, is incredibly kind and helpful. They always go out of their way to make our stay comfortable. We've had some stressful trips with six kids and a lot of luggage, but the staff made it all so easy for us. If you're in Medan and need a place near the airport, I highly recommend staying here. The rooms are simple and clean, and the staff is simply amazing.
Stayed 1 night in Jun 2024

8/10 Good

Larissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Nov 2023

6/10 Okay

Clifford

Traveled with partner
Disliked: Property conditions & facilities
Close to airport. Free shuttle. Adequate TV channels.

8/10 Good

Tami

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleased with our quick stay at the Prime Plaza

We stayed one night at the Prime Plaza. They transported the four of us and our three surfboard bags to and from the hotel in a van for a decent price. The hotel room was clean had everything we needed. We had four twin beds. The restaurant had good service and food.
Stayed 1 night in May 2023

10/10 Excellent

Pamela, Whitby

Traveled with family
Liked: Cleanliness, staff & service, amenities
Stayed here one night before an early flight. It is only a 5 minute taxi ride to the airport. The hotel has a free shuttle but it only goes once every two hours so unless your flight coincides with the timing it's not much use. The hotel is very modern with all the facilities you would expect. Rooms are fairly small but clean and nicely furnished and for a short stay are absolutely fine. One thing I have never come across in a hotel before is the piped music played in the corridors - you could actually hear it from inside the room, only faintly but enough to be annoying! It did turn off around 10pm but then came back on at 6am.

10/10 Excellent

Saleh

Stayed 4 nights in Sep 2022

10/10 Excellent

Mozamel

Stayed 2 nights in Aug 2022

6/10 Okay

Alayna

Liked: Staff & service
Disliked: Cleanliness
It was alright. Bathroom was dirty when I went in - there was a big ball of hair in the toilet and also all of the towels were stained. Bed and room was fine. Gym was really small but had the basic requirements, except the AC was off when we went in so we had to turn it on ourselves. Airport shuttle that goes every two hours was quick and easy, but it’s a bit annoying that it’s every two hours instead of one.
Stayed 1 night in Aug 2022

8/10 Good

Chelsea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great for a quick stay from the airport. It was easy and friendly airport pickup and check-in. The breakfast buffet was pretty good. The room was clean and quiet. Overall, great place to stay!
Stayed 1 night in Jun 2022

10/10 Excellent

Timbul

Stayed 1 night in May 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Clean, comfortable stay and very handy for the airport.
Stayed 1 night in Mar 2020

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

4/10 Poor

Virginia

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

Overpriced and disappointing

Very over priced. Average hotel but convenient for airport. Terrible but expensive food. Poor facilities - the pool had a layer of scum and the gym was stuffy and lacked a/c. Smelly room and dated air conditioning. Decent bed and linen. Good size room. Wouldn’t recommend or go back. Better off staying closer to Medan
Stayed 1 night in Jan 2020

10/10 Excellent

Zahri, Kuala Lumpur

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable. Its really close to the airport.Check in and check out was smooth and easy. Staff were friendly and helpful.
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
the staffs are friendly and requests were attended to quickly. The only thing is the toilet bowl is dirty and the tap water is a little brownish.
Stayed 3 nights in Oct 2019

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