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Al Safwah Orchid

3.0 star property

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Photo gallery for Al Safwah Orchid

Reception
Front of property
Standard Double Room, Side Haram View | 1 bedroom, in-room safe, soundproofing, iron/ironing board
Interior
Reception hall

Reviews

7.4 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
Ajyad St. Al Safwah Towers, Facing King Abdul Aziz Gate, Makkah, 24231
  • Place, Great Mosque of Makkah
    ‪3 min walk‬
  • Place, Kaaba
    ‪7 min walk‬
  • Place, The Clock Towers
    ‪7 min walk‬

Room options

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, in-room safe, soundproofing, iron/ironing board

Standard Double Room

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room, Side Haram View

Standard Triple Room, Side Haram View | 1 bedroom, in-room safe, soundproofing, iron/ironing board

Standard Triple Room, Side Haram View

  • City view
  • 269 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room | 1 bedroom, in-room safe, soundproofing, iron/ironing board

Standard Triple Room

  • 269 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room | 1 bedroom, in-room safe, soundproofing, iron/ironing board

Standard Quadruple Room

  • 322 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Quadruple Room , Side Haram View

Standard Quadruple Room , Side Haram View | 1 bedroom, in-room safe, soundproofing, iron/ironing board

Standard Quadruple Room , Side Haram View

  • City view
  • 322 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Double Room, Side Haram View

Standard Double Room, Side Haram View | 1 bedroom, in-room safe, soundproofing, iron/ironing board

Standard Double Room, Side Haram View

  • City view
  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Makkah

Located in Makkah City Center, Al Safwah Orchid is adjacent to Great Mosque of Makkah and within a 5-minute walk of other popular sights like The Clock Towers. This 471-room, 3-star hotel has 2 restaurants and 24-hour room service, along with free in-room WiFi. Centrally located in Makkah, the hotel is connected to a shopping center, and a short walk from Kaaba and Well of Zamzam.

What's nearby

  • Great Mosque of Makkah - 3 min walk - 0.2 miles
  • Kaaba - 7 min walk - 0.4 miles
  • The Clock Towers - 7 min walk - 0.4 miles
  • Well of Zamzam - 7 min walk - 0.4 miles
  • King Fahad Gate - 8 min walk - 0.5 miles

Getting around

  • Makkah Station - 17 min drive
  • King Abdulaziz Intl. Airport (JED) - 75 min drive

Restaurants

  • ‪ستاربكس - ‬3 min walk
  • ‪Dar Basma - ‬3 min walk
  • ‪Dunkin' Donuts - ‬3 min walk
  • ‪رسلانية - ‬3 min walk
  • ‪Al Qasr @ Raffles Makkah Palace - ‬3 min walk

About this property

Al Safwah Orchid

Al Safwah Orchid features free WiFi in public areas, a business center, and coffee in a common area. If you drive, self parking is SAR 552 per day, and there's also limo/town car service. The front desk is staffed 24/7 to help with access to locker space, luggage storage, and securing valuables. Additional amenities include a library, free newspapers, and laundry facilities.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers, free toiletries, and slippers. Refrigerators, coffee makers, and dishwashers are other standard amenities.

Similar properties

Exterior
Al Safwah Hotel Tower 3
  • Breakfast included
  • Spa
  • Free WiFi
  • Restaurant
8.6 out of 10, Excellent, 47 reviews
$147 nightly
The price is $175
Mar 28 - Mar 29
Total with taxes and fees
Al Safwah Hotel Tower 3

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Self parking on site (SAR 552 per day)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: SAR 250 per person
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Al Morjan
  • Marwa

Things to do

  • Library

Family friendly

  • Free babysitting
  • In-room refrigerator
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 22 floors
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dishwasher
  • Free bottled water
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately SAR 250 per person
  • Self parking fee: SAR 552 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-5:30 AM
  • Check-out: 12:30 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).
Property Registration Number 10007435

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Only Muslims can enter the holy cities of Mecca and Medina.
  • Unmarried guests may be restricted from sharing rooms in accordance with local laws. Guests must provide proof of marriage if requested by the property.
  • Couples must provide proof of marriage to share a room.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is served or permitted at Al Safwah Orchid.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Al Safwah
Al Safwah Orchid
Al Safwah Royale
Al Safwah Royale Orchid
Al Safwah Royale Orchid Hotel
Al Safwah Royale Orchid Hotel Mecca
Al Safwah Royale Orchid Mecca
Safwah
Safwah Royale Orchid
Al Safwah Royale Orchid Makkah/Mecca
Al Safwah Orchid Hotel
Al Safwah Orchid Makkah
Al Safwah Royale Orchid
Al Safwah Orchid Hotel Makkah

Frequently asked questions

What's there to do around Al Safwah Orchid?

This hotel is situated in Makkah City Center within a 10-minute walk of Great Mosque of Makkah and Kaaba. You'll also find Well of Zamzam and Souk Al-Khalil less than a mile away.

How much does it cost to stay at Al Safwah Orchid?

As of Mar 3, 2026, prices found for a 1-night stay for 2 adults at Al Safwah Orchid on Mar 4, 2026 start from 399.64, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Al Safwah Orchid?

Yes, parking is offered for SAR 552 per day.

Does Al Safwah Orchid have a casino?

No, Al Safwah Orchid doesn't have a casino.

Will I find an indoor pool at Al Safwah Orchid?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Al Safwah Orchid?

Couples staying at this hotel will appreciate amenities like around-the-clock room service and slippers as well as 2 restaurants.

Does Al Safwah Orchid have a hot tub?

No, this hotel doesn't have a spa tub.

Does Al Safwah Orchid have a restaurant with a breakfast menu?

Yes, Al Safwah Orchid has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Al Safwah Orchid allow pets to stay for free?

No, pets aren't allowed at Al Safwah Orchid.

Are there connecting rooms at Al Safwah Orchid?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Can I book a room with a balcony at Al Safwah Orchid?

No, there aren't any guestrooms with balconies at Al Safwah Orchid.

Al Safwah Orchid Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 90 out of 264 reviews
Rating 8 - Good. 65 out of 264 reviews
Rating 6 - Okay. 55 out of 264 reviews
Rating 4 - Poor. 27 out of 264 reviews
Rating 2 - Terrible. 27 out of 264 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Mohamed

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and live place with shopping
Stayed 1 night in Nov 2025

10/10 Excellent

Hamze

Stayed 1 night in Nov 2025

6/10 Okay

hammad

Traveled with family
Liked: Cleanliness
Everything needs to be improved. My room was supposed to be partial haram view but there was another building right in front of the window so no view. Room services were subpar. Great thing is its closeness to Al haram.
Stayed 2 nights in Nov 2025

8/10 Good

Jawad

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very helpful. Property location is excellent as it is part of Haram. There is room for improving the condition of rooms, washrooms and common areas.
Stayed 5 nights in Nov 2025

6/10 Okay

Magdy, ottawa

Liked: Cleanliness, amenities, property conditions & facilities
only the bed was hard ,need to be more comfortable ,nice breakfast ,great location , nice mosque inside the building
Stayed 1 night in Nov 2025

6/10 Okay

Irfan

Stayed 1 night in Nov 2025

10/10 Excellent

Choman

غريت
Stayed 6 nights in Oct 2025

8/10 Good

Mohammed

Stayed 4 nights in Sep 2025

10/10 Excellent

MAISA

Stayed 2 nights in Sep 2025

6/10 Okay

Asad

Traveled with family
Disliked: Property conditions & facilities
The staff wasn't very comfortable with the English language. I called room service, requesting for my food to be warmed up. Instead, they brought me a new plate of food (and charged me for it) and told me that they don't have the facility to warm up patrons' food. Clean room but worn-out carpet. Overall good but the communication with the chef making omelette was the issue, he was in a hurry and even after asking to cook the omelette properly he gave us half cooked omelette.
Stayed 4 nights in Oct 2025

10/10 Excellent

Fathima Nuzha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient clean rooms
Stayed 2 nights in Oct 2025

10/10 Excellent

fatama

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay at Al Safwah was amazing right outside the haram lots of food places and shops for shopping. Overall great stay would come again. Breakfast was also really good.
Stayed 6 nights in Oct 2025

10/10 Excellent

mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2025

6/10 Okay

Mohammad

Business traveler
Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

2/10 Terrible

Omar

Hotel.com

Due to unforeseen circumstances, I was unable to arrive on the originally scheduled date of my booking. I reached out to Hotels.com in an attempt to either cancel or reschedule my booking, but unfortunately, I did not receive a timely response. Additionally, it appears that no effort was made by Hotels.com to contact the hotel to update or modify my reservation accordingly. I kindly request your assistance in reviewing this matter and seeing if any resolution can be offered, given the situation. Thank you for your support. Never to book with hotel.com. They use agoda which is cheaper than rate their website and agoda give free cancellation. Hotels.com don’t
Stayed 1 night in Sep 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
May God the Sustainer accept from all the Pilgtims, pray to be back soon
Stayed 1 night in Sep 2025

6/10 Okay

babar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room is nice location is nice stuff s nice
Stayed 3 nights in Sep 2025

6/10 Okay

FARIA

Stayed 3 nights in Sep 2025

2/10 Terrible

Hend

Stayed 1 night in Aug 2025

6/10 Okay

Huda

Stayed 2 nights in Aug 2025

10/10 Excellent

MOHANAD

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff and good breakfast, very close to Haram.
Stayed 3 nights in Aug 2025

2/10 Terrible

Nasrullah

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only good thing is location, very close to the Haram. Big time discrimination, they give us a room like grave, with dirty amenities, ripped blankets ,rude behavior. After fighting till next day without sleep, they chane the room , and that was while new world ,nice window, clean amenities better quality blankets and well behaved house keeping staff.
Stayed 7 nights in Jul 2025

6/10 Okay

shabnam, Arlington

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is listed as a 5-star property on sites.they're trying to avoid reviews on those platform to keep it a 5 star. I initially booked through one of that platform but the hotel contacted me shortly after asking me to cancel and rebook through here.later discovered others had reported similar experiences as they avoiding reviews on those platform. The main advantage of this hotel is its location. If staying near the Haram is your priority, it’s a decent option. The Safa Tower connects to the Clock Tower, and while you’ll need to change two elevators and use an escalator, the walk to the Haram is still fairly convenient. In fact, having stayed at the Fairmont before, I’d say this hotel might be slightly closer to the Haram entrance. That said, service and accessibility were disappointing. You have to walk through a market and take escator to reach the entrance with no clear signage or staff to guide you.Taxis aren’t allowed to stop directly outside, so getting one can be a hassle often requiring a long wait for drivers to come from upper parking. Check-in was also poor. The staff handed me the key without explaining anything or where my room,hotel facilities, or breakfast is,which was included in my booking. I had to ask for basic directions myself. For a hotel claiming to be 5-star, the service fell far short. Overall, I’d rate this hotel as a 2 to 3-star property at best. It’s only worth considering
black stuff around sink and even some parts of shower
super nasty. in picture it looks cleaner lol
Stayed 3 nights in Jul 2025

10/10 Excellent

Sadat

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found what i expected
Stayed 4 nights in Jul 2025

10/10 Excellent

Asim

Liked: Cleanliness, amenities
Excellent service
Stayed 5 nights in Jul 2025

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