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Dream Palace Hotel Mbale

3.0 star property
Hotel in Mbale with a 24-hour front desk and a restaurant

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Photo gallery for Dream Palace Hotel Mbale

Terrace/patio
Dining
Property grounds
Lobby
Property grounds

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

View in a map
7 Bwayo Crescent, off Wanale Road, Mbale
  • Mt Elgon Waterfall
  • LivingStone International University
    ‪5 min drive‬
  • Sipi Falls
    ‪17 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room | 1 bedroom, in-room safe, desk, free WiFi

Standard Single Room

  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, in-room safe, desk, free WiFi

Deluxe Double Room

  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room

Executive Double Room | 1 bedroom, in-room safe, desk, free WiFi

Executive Double Room

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, in-room safe, desk, free WiFi

Standard Twin Room

  • 161 sq ft
  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

Mbale

Located 2.1 mi (3.3 km) from LivingStone International University, Dream Palace Hotel Mbale is within a 15-minute drive of Mt Elgon Waterfall. This 15-room, 3-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi.

What's nearby

  • LivingStone International University - 5 min drive - 1.9 miles
  • Sipi Falls - 17 min drive - 10.6 miles
  • Wanale Cliff - 23 min drive - 8.0 miles
  • Sipi Falls - 59 min drive - 38.3 miles

Restaurants

  • ‪Case Del Turista - ‬3 min drive
  • ‪Chicken Papa - ‬3 min drive
  • ‪Sukaali - ‬5 min drive
  • ‪Endiro Coffee - Mbale - ‬19 min walk
  • ‪Casa Del Turista - ‬20 min walk

About this property

Dream Palace Hotel Mbale

Hotel in Mbale with a 24-hour front desk and a restaurant
Guests of Dream Palace Hotel Mbale enjoy access to free WiFi in public areas, meeting rooms, and a business center. Airport transportation is made easy with an airport shuttle for a fee. Front-desk staff can answer questions 24/7, and assist with tours or tickets, dry cleaning/laundry, and securing valuables. Additional amenities include free newspapers, laundry facilities, and a garden.
TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer rainfall showers, free toiletries, and bidets. Other standard amenities include safes and desks.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height counter and sink
  • No elevator
  • Raised toilet seat

More

  • Smoking not allowed

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water
  • Room service

More

  • Desk
  • Safe

Policies

Check-in

Check-in start time: 10:00 AM; Check-in end time: 3:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 10:00 AM—-3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Dream Palace Mbale
Dream Palace Hotel Mbale Hotel
Dream Palace Hotel Mbale Mbale
Dream Palace Hotel Mbale Hotel Mbale

Frequently asked questions

Is a free cancellation option available at Dream Palace Hotel Mbale?

Dream Palace Hotel Mbale provides free cancellation on select room rates. For more details, look at the cancellation policy on our site.

What is there to do within easy reach of Dream Palace Hotel Mbale?

This hotel is located in Mbale, close to Mt Elgon Waterfall and Wanale Cliff.

Will I be able to park at Dream Palace Hotel Mbale?

No, there isn't parking at this hotel.

Does Dream Palace Hotel Mbale have a casino?

No, Dream Palace Hotel Mbale doesn't have a casino.

Will I find an indoor pool at Dream Palace Hotel Mbale?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Dream Palace Hotel Mbale?

Couples staying at this hotel will appreciate amenities like a rainfall showerhead and slippers as well as a bar.

Does Dream Palace Hotel Mbale have a hot tub?

No, there isn't a spa tub at this hotel.

Does Dream Palace Hotel Mbale have a restaurant that serves breakfast?

No, Dream Palace Hotel Mbale doesn't have a restaurant that serves breakfast.

Will Dream Palace Hotel Mbale allow pets to stay free of charge?

Yes, pets stay free at Dream Palace Hotel Mbale.

Are there connecting rooms at Dream Palace Hotel Mbale?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies at Dream Palace Hotel Mbale?

No, you won't find guestrooms with balconies at Dream Palace Hotel Mbale.

Dream Palace Hotel Mbale Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 2 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

10/10

Cleanliness

10/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Good Hotel; Bad Hotels.com Reservation System

The hotel and the staff are very good. They do a good job of taking care of you and making you comfortable. The problem is that we made a paid & guaranteed reservation and when we arrived they had no record of the reservation. We had to find a different hotel because they were fully booked. That place did not work out and we had to find yet another hotel, which again did not work out because it was located next to a very loud lounge at night. We ended up back at the Dream Palace a few days later and they did a good job of making up for our problems. The problem is there appears to be a Hotels.com office or representative or agent in Uganda, and the reservation problems occurred at this office. There was a miscommunication between the hotel and this office or agent. Nathan the manager at Dream Palace did a good job of making sure we were taken care of, but this should never have happened. As a result of this problem (and we had the same problem at the hotel we booked for the week before in Kisumu Kenya), we will not be using hotels.com any more.
Stayed 5 nights in Feb 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a good price it was a nice, clean and comfortable place to stay. The staff were very kind and helpful. It would have been nice to have a shower instead of a bathtub and the bathroom door didnt close. However, we were both very happy with our stay. The breakfast wasnt very continental - but it was very tasty and filling. I would definitely come back.
Stayed 1 night in Feb 2019