Smile Hotel Matsuyama

3.0 star property
Hotel with a restaurant, near Dogo Onsen

Choose dates to view prices

Photo gallery for Smile Hotel Matsuyama

Cleanliness standards
20-inch LCD TV with cable channels, TV
Interior
Desk, iron/ironing board, free WiFi, bed sheets
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Parking available
  • Laundry
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
Katsuyamacho 1-18-1, Matsuyama, Ehime, 790-0878
  • Matsuyama Castle
    ‪11 min walk‬
  • Shiki Memorial Museum
    ‪17 min walk‬
  • Dogo Onsen
    ‪20 min walk‬
  • Matsuyama (MYJ)
    ‪8 min drive‬

Room options

Double Room, 1 Double Bed, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

Double Room, 1 Double Bed, Smoking

8.0 out of 10
Very good
(2 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

Single Room, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 141 sq ft
  • Sleeps 1
  • 1 Double Bed

Single Room, Non Smoking

7.8 out of 10
Good
(6 reviews)
  • 141 sq ft
  • Sleeps 1
  • 1 Double Bed

Semidouble Room, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed

Semidouble Room, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed

Twin Room, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 175 sq ft
  • Sleeps 2
  • 2 Twin Beds

Twin Room, Smoking

  • 175 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Twin Room Non Smoking

  • Sleeps 2

Standard Single Non Smoking

  • Sleeps 1

Double Room Non Smoking

  • Sleeps 2

Universal Twin Room [Smoking]

  • Sleeps 2

Standard Single Smoking

  • Sleeps 1

Standard Twin Room Smoking

  • Sleeps 2

Double Room Smoking

  • Sleeps 2

About the neighborhood

Matsuyama

Located in Ichibancho, Smile Hotel Matsuyama is within a 10-minute stroll of sights such as Akiyama Brothers Birthplace and Matsuyama Castle Ropeway. Each of the 97 rooms at this 3-star hotel includes a refrigerator, an electric kettle, and an LCD TV.

What's nearby

  • Matsuyama Castle Ropeway - 5 min walk - 0.3 miles
  • Matsuyama Castle - 11 min walk - 0.6 miles
  • Dogo Park - 16 min walk - 0.9 miles
  • Shiki Memorial Museum - 17 min walk - 0.9 miles
  • Dogo Onsen - 20 min walk - 1.1 miles

Getting around

  • Matsuyama Kume Station - 4 min drive
  • Dogo Onsen Tram Stop - 6 min drive
  • Matsuyama Airport (MYJ) - 20 min drive

Restaurants

  • ‪日本料理若菜 - ‬3 min walk
  • ‪くるますし - ‬2 min walk
  • ‪あさつき - ‬3 min walk
  • ‪牛若丸 - ‬1 min walk
  • ‪太平寿司 本店 - ‬2 min walk

About this property

Smile Hotel Matsuyama

Hotel with a restaurant, near Dogo Onsen
Guests staying at Smile Hotel Matsuyama enjoy free WiFi in public areas, laundry facilities, and a vending machine. Self parking is offered for JPY 1000 per night. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and luggage storage.
20-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include refrigerators, electric kettles, and phones.

Languages

English, Japanese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1,000 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 900 per person
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 20-inch LCD TV with cable channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 900 per person
  • Self parking fee: JPY 1000 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Premier Matsuyama
Premier Inn Matsuyama
Smile Hotel Matsuyama Hotel
Smile Hotel Matsuyama Matsuyama
Smile Hotel Matsuyama Hotel Matsuyama

Frequently asked questions

Is free cancellation available at Smile Hotel Matsuyama?

Smile Hotel Matsuyama offers free cancellation on some room rates. To learn more, look at the cancellation policy on Orbitz.

What's there to do within easy reach of Smile Hotel Matsuyama?

This hotel is situated in Ichibancho within a 10-minute walk of Matsuyama Castle Ropeway, Saka no Ue no Kumo Museum, and Akiyama Brothers Birthplace. You'll also find Matsuyama Castle and Ehime University Museum less than a mile away.

Will I be able to park at Smile Hotel Matsuyama?

Yes, parking is offered for JPY 1,000 per night.

Does Smile Hotel Matsuyama have a casino on the premises?

No, Smile Hotel Matsuyama doesn't have a casino.

Is there an indoor pool at Smile Hotel Matsuyama?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Smile Hotel Matsuyama?

Couples staying at this hotel will appreciate amenities like a rainfall showerhead as well as a restaurant and a 24-hour front desk.

Are there hot tubs at Smile Hotel Matsuyama?

No, this hotel doesn't have a spa tub.

Does Smile Hotel Matsuyama feature a restaurant that includes a breakfast menu?

Yes, Smile Hotel Matsuyama serves buffet breakfast each morning for a surcharge from its restaurant.

Does Smile Hotel Matsuyama allow pets to stay free of charge?

No, pets aren't allowed at Smile Hotel Matsuyama.

Are there connecting rooms at Smile Hotel Matsuyama?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Smile Hotel Matsuyama?

The closest major airport to Smile Hotel Matsuyama is Matsuyama Airport (MYJ), which is 5.6 mi away (20 minutes by car).

Can I book a room with a balcony at Smile Hotel Matsuyama?

No, you won't find guestrooms with balconies at Smile Hotel Matsuyama.

Smile Hotel Matsuyama Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 72 out of 186 reviews
Rating 8 - Good. 70 out of 186 reviews
Rating 6 - Okay. 34 out of 186 reviews
Rating 4 - Poor. 7 out of 186 reviews
Rating 2 - Terrible. 3 out of 186 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Shinya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Yuanchao

Not so nice.
Stayed 4 nights in Dec 2024

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
Twin-bed room, one-night stay, 13/02/2024 - 14/02/2024. This hotel is super clean and comfortable, like most hotels in Japan. Service was excellent and unthinkable for European standards, compared to the room price (36,30 euro including taxes). Two unique aspects: 1. Smell: the corridor on the second floor had a wonderful, indescribable scent of clean like the one one you sometimes smell on clothes. It was so enjoyable! 2. Smile: As the hotel name suggests, staff members had a large smile which I liked a lot (although they looked a bit tensed during check-in). By mistake I had booked a smoking room, but the staff kindly changed it to a non-smoking room right away. I only had a small breakfast; nonetheless I liked much the variety of Japanese food available. Suggestions for improvement: Curtains were too thin and let light filter on day time, which disturbed sleep. It would be nice to have completely light-blocking curtains.
Stayed 1 night in Feb 2024

6/10 Okay

YEE LING

Liked: Cleanliness, staff & service, amenities
I’ve stayed in a couple of Smile Hotels in Tokushima and Hakata. However, the one in Matsuyama did not do as well as the above 2. 1. Location: About 10mins walk to Okaido if you walk thru the alley of bars & pubs, 15mins to avoid the above 2. The AC is only in heating and fan mode. Have to utilized the in-room humidifier to cool down the room or to open the window (but it’s noisy) These are the 2 points that took away the 2 stars. The rest, ie. facilities, amenities and staffs are good.
Stayed 2 nights in Nov 2023

10/10 Excellent

Mireille, Sherwood Park

Mighty fine stay! Well situated, near all attractions and public transportation!
Stayed 2 nights in Jun 2023

10/10 Excellent

Norman

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Very nice hotel and free breakfast
Stayed 1 night in Oct 2021

8/10 Good

mernali

Liked: Staff & service
Stayed 1 night in Aug 2021

8/10 Good

jayq27, japan

Liked: Cleanliness, staff & service
it’s a old business hotel but clean.. the bed is not itchy like other hotels so that i slept good till morning..only one thing is, the hotel parking lot it was mendoksai
Stayed 1 night in Aug 2020

8/10 Good

もりお

Stayed 1 night in May 2025

8/10 Good

マサキ

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
シングルで予約していたが、よろしければとツインにしていただきました。 ありがとうございました
Stayed 1 night in May 2025

8/10 Good

りょうこ

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
今回車いすユーザーの同伴で泊まりましたが 特に不便なこともなく過ごすことができました。立体駐車場でしたが対応も早くて助かりました!(立体駐車場に入る前に荷物や車いすの方は降ります)ただホテル前が交通量が多いので出入りは少し大変でしたが道後温泉までも車で7分程度で近く良かったです!コンビニはセブンが徒歩2.3分で便利でした。過ごしやすいホテルでありがとうございました!
Stayed 1 night in Apr 2025

8/10 Good

Akihiro

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

WONHYENG

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
호텔이 좀 오래된 것 같아요. 화장실 내부가 좁고 낡았어요. 냄새도 좀 납니다. 화장실이 2계단정도 높게 있어서 오르내리기 불편합니다. 도로변 방이라서 차가 다니는 소음이 한밤중에도 들립니다. 그러나 도심 근처라서 식당, 편의점이 많이 있습니다. 호텔 내부 세탁기, 제빙기 등 의 편의 시설은 구비되어 있습니다
Stayed 3 nights in Apr 2025

10/10 Excellent

Yuichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
シンプルで清潔でよかったです
Stayed 1 night in Apr 2025

10/10 Excellent

JONGSE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2박3일 싱글 후기

시내중심 에서 트램 한정거장 위치와가성비조식. 다좋아요.직원분들 친절함 감사합니다 흡연룸은 사라지지 않기..ㅎ
Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness
一般都好,只係房間設備較舊,清潔欠佳。值得讚賞的是房間有長枱放置用品非常合用。
Stayed 1 night in Apr 2025

8/10 Good

リュウジ

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

GYEWON

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Yume

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
思ったより広かったし、窓際全部が机になっていたのが良かったです。ただ浴槽の細かい汚れは少し気になりました。フロントのスタッフさんの対応はとても丁寧で良かったです。朝食バイキングはこぢんまりとしていましたが、値段を考えれば妥当だと思います。味は普通に美味しかったです。部屋にはコンセントが沢山あって便利でした。徒歩圏内に松山城があり、駅やコンビニも近く、立地的にも満足です。
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
저렴한 가격에 편안히 쉬고 갑니다~
Stayed 2 nights in Mar 2025

8/10 Good

Yoshika

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Koichiro

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
大変きれいでした
Stayed 1 night in Feb 2025