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Tateshina Grand Hotel Takinoyu

4.0 star property
Ryokan in Chino with 2 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Tateshina Grand Hotel Takinoyu

2 restaurants, breakfast, dinner served; Japanese cuisine
Public bath
Public bath
Hot springs
Hallway

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Spa
  • Breakfast available
  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
4028 Kitayama, Chino, Nagano-ken, 391-0393
  • Tateshina Lake
    ‪18 min walk‬
  • Kita Yatsugatake Ropeway
    ‪6 min drive‬
  • Mishaka Pond
    ‪14 min drive‬

Room options

View all photos for Superior Triple Room, Non Smoking

Superior Triple Room, Non Smoking | 1 bedroom, in-room safe, free WiFi, bed sheets

Superior Triple Room, Non Smoking

  • 301 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for River Front Terrace Suite Room (Non-Smoking)/64sqm

1 bedroom, in-room safe, free WiFi, bed sheets

River Front Terrace Suite Room (Non-Smoking)/64sqm

  • 689 sq ft
  • Sleeps 7
  • 2 Large Twin Beds, 4 Twin Futons and 1 Twin Trundle Bed

View all photos for Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking | 1 bedroom, in-room safe, free WiFi, bed sheets

Superior Twin Room, Non Smoking

  • 248 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Riverfront Tatami area with Open-Air Bath Non Smoking

1 bedroom, in-room safe, free WiFi, bed sheets

Riverfront Tatami area with Open-Air Bath Non Smoking

  • 560 sq ft
  • River view
  • Sleeps 6
  • 2 Large Twin Beds, 1 Twin Bed and 3 Twin Futons

View all photos for Riverfront Tatami area with Open-Air Bath, Non Smoking

1 bedroom, in-room safe, free WiFi, bed sheets

Riverfront Tatami area with Open-Air Bath, Non Smoking

  • 689 sq ft
  • River view
  • Sleeps 7
  • 2 Large Twin Beds, 1 Twin Bed and 4 Twin Futons

View all photos for Riverfront Triple Room with Open-Air Bath Non-Smoking

1 bedroom, in-room safe, free WiFi, bed sheets

Riverfront Triple Room with Open-Air Bath Non-Smoking

  • 344 sq ft
  • River view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for Riverfront Tatami area with Open-Air Bath, Non-Smoking

1 bedroom, in-room safe, free WiFi, bed sheets

Riverfront Tatami area with Open-Air Bath, Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • River view
  • Sleeps 5
  • 2 Large Twin Beds, 1 Twin Bed and 2 Twin Futons

View all photos for Standard Room with Tatami Area, Non-smoking

Standard Room with Tatami Area, Non-smoking | 1 bedroom, in-room safe, free WiFi, bed sheets

Standard Room with Tatami Area, Non-smoking

8.0 out of 10
Very good
(1 review)
  • 667 sq ft
  • Mountain view
  • Sleeps 7
  • 5 Twin Futons and 2 Large Twin Beds

View all photos for Sky Comfortfloor Quadruple Room Non-Smoking

Sky Comfortfloor Quadruple Room Non-Smoking | 1 bedroom, in-room safe, free WiFi, bed sheets

Sky Comfortfloor Quadruple Room Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Japanese-Style Suite Room, Non-smoking

1 bedroom, in-room safe, free WiFi, bed sheets

Japanese-Style Suite Room, Non-smoking

10.0 out of 10
Exceptional
(1 review)
  • 667 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 8
  • 8 Twin Futons

View all photos for Japanese-Style Deluxe Room, Non-smoking

Japanese-Style Deluxe Room, Non-smoking | 1 bedroom, in-room safe, free WiFi, bed sheets

Japanese-Style Deluxe Room, Non-smoking

10.0 out of 10
Exceptional
(1 review)
  • 495 sq ft
  • Sleeps 6
  • 6 Twin Futons

View all photos for Japanese-Style Superior Family Room, Non-smoking

Japanese-Style Superior Family Room, Non-smoking | 1 bedroom, in-room safe, free WiFi, bed sheets

Japanese-Style Superior Family Room, Non-smoking

  • 344 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 5
  • 5 Twin Futons

View all photos for Presidential Room, Non Smoking

Presidential Room, Non Smoking | 1 bedroom, in-room safe, free WiFi, bed sheets

Presidential Room, Non Smoking

  • 732 sq ft
  • Mountain view
  • Sleeps 6
  • 4 Twin Futons and 2 Large Twin Beds

View all photos for Suite Room, Non-smoking

Suite Room, Non-smoking | 1 bedroom, in-room safe, free WiFi, bed sheets

Suite Room, Non-smoking

  • 700 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Twin Futons and 2 Large Twin Beds

View all photos for Room with Tatami Area - Disability Access, Non-smoking

Room with Tatami Area - Disability Access, Non-smoking | 1 bedroom, in-room safe, free WiFi, bed sheets

Room with Tatami Area - Disability Access, Non-smoking

  • 624 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 6
  • 4 Twin Futons and 2 Large Twin Beds

View all photos for Baby Deluxe Room, Non Smoking

Baby Deluxe Room, Non Smoking | 1 bedroom, in-room safe, free WiFi, bed sheets

Baby Deluxe Room, Non Smoking

  • 534 sq ft
  • Sleeps 5
  • 1 Double Bed and 1 Large Twin Bed

View all photos for Superior Room with Tatami Area, Non-smoking

Superior Room with Tatami Area, Non-smoking | 1 bedroom, in-room safe, free WiFi, bed sheets

Superior Room with Tatami Area, Non-smoking

  • 678 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 8
  • 6 Twin Futons and 2 Large Twin Beds

View all photos for Standard Double Room, Non Smoking

Standard Double Room, Non Smoking | 1 bedroom, in-room safe, free WiFi, bed sheets

Standard Double Room, Non Smoking

  • 97 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Sky Comfortfloor with Tatami area, Non-Smoking

Sky Comfortfloor with Tatami area, Non-Smoking | 1 bedroom, in-room safe, free WiFi, bed sheets

Sky Comfortfloor with Tatami area, Non-Smoking

  • 667 sq ft
  • Mountain view
  • Sleeps 6
  • 2 Large Twin Beds, 3 Twin Futons and 1 Twin Bed

View all photos for Japanese-Style Superior Room, Non-smoking

1 bedroom, in-room safe, free WiFi, bed sheets

Japanese-Style Superior Room, Non-smoking

  • 344 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 5
  • 5 Twin Futons

View all photos for Japanese-Style Standard Room, Non-smoking

Japanese-Style Standard Room, Non-smoking | 1 bedroom, in-room safe, free WiFi, bed sheets

Japanese-Style Standard Room, Non-smoking

  • 377 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Executive Room, Non Smoking

Executive Room, Non Smoking | 1 bedroom, in-room safe, free WiFi, bed sheets

Executive Room, Non Smoking

  • 506 sq ft
  • Mountain view
  • Sleeps 8
  • 6 Twin Futons and 2 Large Twin Beds

View all photos for Sky Comfortfloor with Tatami area Non-Smoking

Sky Comfortfloor with Tatami area Non-Smoking | 1 bedroom, in-room safe, free WiFi, bed sheets

Sky Comfortfloor with Tatami area Non-Smoking

  • 484 sq ft
  • Mountain view
  • Sleeps 5
  • 2 Large Twin Beds and 3 Twin Futons

View all photos for River Front Terrace Suite Room (Non-Smoking)/39sqm

River Front Terrace Suite Room (Non-Smoking)/39sqm | Bathroom | Combined shower/tub, deep soaking tub, free toiletries, hair dryer

River Front Terrace Suite Room (Non-Smoking)/39sqm

  • 420 sq ft
  • Sleeps 5
  • 2 Large Twin Beds and 3 Twin Futons

View all photos for Sky Comfortfloor with Tatami area Non Smoking

Sky Comfortfloor with Tatami area Non Smoking | 1 bedroom, in-room safe, free WiFi, bed sheets

Sky Comfortfloor with Tatami area Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 452 sq ft
  • Mountain view
  • Sleeps 6
  • 2 Large Twin Beds, 3 Twin Futons and 1 Twin Bed

View all photos for Standard Quadruple Room, Non Smoking

Standard Quadruple Room, Non Smoking | 1 bedroom, in-room safe, free WiFi, bed sheets

Standard Quadruple Room, Non Smoking

  • 355 sq ft
  • 1 bedroom
  • River view
  • Sleeps 4
  • 4 Large Twin Beds

View all photos for Twin Room - Disability Access, Non-smoking

Twin Room - Disability Access, Non-smoking | 1 bedroom, in-room safe, free WiFi, bed sheets

Twin Room - Disability Access, Non-smoking

  • 366 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking | 1 bedroom, in-room safe, free WiFi, bed sheets

Standard Twin Room, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 205 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Kids Deluxe Room, Non Smoking

Kids Deluxe Room, Non Smoking | 1 bedroom, in-room safe, free WiFi, bed sheets

Kids Deluxe Room, Non Smoking

  • 534 sq ft
  • Sleeps 6
  • 1 Double Bed, 1 Large Twin Bed and 1 Twin Bunk Bed

View all photos for River Front Terrace Triple Room (Non-Smoking)/32sqm

River Front Terrace Triple Room (Non-Smoking)/32sqm | Bathroom | Combined shower/tub, deep soaking tub, free toiletries, hair dryer

River Front Terrace Triple Room (Non-Smoking)/32sqm

  • 344 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for River Front Terrace Suite Room (Non-Smoking)/52sqm

River Front Terrace Suite Room (Non-Smoking)/52sqm | 1 bedroom, in-room safe, free WiFi, bed sheets

River Front Terrace Suite Room (Non-Smoking)/52sqm

  • 560 sq ft
  • Sleeps 6
  • 2 Large Twin Beds and 3 Twin Futons

About the neighborhood

Chino

Tateshina Grand Hotel Takinoyu places you next to Yatsugatake-Chushinkogen Quasi-National Park and within a 10-minute walk of Takabayashi Fish Farm. This 160-room, 4-star ryokan welcomes guests with 2 restaurants, a full-service spa, and free in-room WiFi.

What's nearby

  • Tateshina Lake - 18 min walk - 1.0 mile
  • Kita Yatsugatake Ropeway - 6 min drive - 2.8 miles
  • Lake Shirakaba - 13 min drive - 7.3 miles
  • Mishaka Pond - 14 min drive - 3.4 miles
  • Kurumayamakogen Ski Area - 18 min drive - 8.6 miles

Getting around

  • Chino Station - 26 min drive

Restaurants

  • ‪フレグラント Fragrant - ‬7 min drive
  • ‪蓼科ベース(Tateshina BASE) - ‬15 min walk
  • ‪みすゞかり - ‬20 min walk
  • ‪ルッチコーレ - ‬5 min drive
  • ‪Bon Accueil ボナキュー XIV蓼科 - ‬5 min drive

About this property

Tateshina Grand Hotel Takinoyu

Ryokan in Chino with 2 restaurants and a full-service spa
Guests staying at Tateshina Grand Hotel Takinoyu enjoy access to a full-service spa, karaoke, and free WiFi in public areas. You can take advantage of free parking, along with a free train station shuttle. The front desk is staffed 24 hours a day to help with luggage storage and securing valuables. Other amenities at this hot springs ryokan include meeting rooms, an arcade/game room, and a water dispenser.
Guests can expect to find free WiFi and TVs. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other standard amenities include refrigerators and safes.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include massages. The spa is equipped with hot springs/mineral springs and a sauna. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 1:00 PM to midnight. There are 4 indoor hot springs and 2 outdoor hot springs open between 1:00 PM and midnight. The temperature in the hot springs is set to 108°F.

Similar properties

Front of property - evening/night

Tateshina Tokyu Hotel

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
8.4 out of 10, Very Good, 42 reviews
$244 nightly
The price is $269
Sep 23 - Sep 24
Tateshina Tokyu Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free train station pick-up and drop-off shuttle
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 1,900 per person
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Cascade Lounge
  • エルバージュ（Herbage）
  • 御堂小路（Midou Kouji）

Things to do

  • 6 indoor/outdoor hot springs
  • Arcade/game room
  • Full-service spa
  • Karaoke

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • In the mountains

Full-service spa

  • 2 outdoor hot springs
  • 4 indoor hot springs
  • 6 indoor/outdoor hot springs
  • Hot springs open from 1:00 PM - midnight
  • Hot springs water temperature - 108 ºF
  • Massage
  • Public bath open from 1:00 PM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Sauna
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 8 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For the comfort of guests using the public bath, this property does not permit children who wear diapers to use the facilities at any time.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • This property doesn't allow children

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 1900 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards and cash
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free shuttle service to and from the train station. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve access to the public bathing facility.
  • This property accepts credit cards and cash.
  • Onsite safety features include a security system.

Additional information about polices, regulations, and more:

  • Hot springs access available from 1:00 PM to midnight.
  • Reservations need to be made in advance for massage services and private bath/onsen. Contact the ryokan at the phone number listed on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • Guests with tattoos are not able to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tateshina Grand Hotel Takinoyu Chino
Tateshina Grand Takinoyu Chino
Tateshina Grand Takinoyu
Tateshina Grand Takinoyu Chino
Tateshina Grand Hotel Takinoyu Chino
Tateshina Grand Hotel Takinoyu Ryokan
Tateshina Grand Hotel Takinoyu Ryokan Chino

Frequently asked questions

Is free cancellation available at Tateshina Grand Hotel Takinoyu?

Tateshina Grand Hotel Takinoyu offers free cancellation on certain room rates. For specific requirements, review the cancellation policy on Orbitz.

What's there to see close to Tateshina Grand Hotel Takinoyu?

This ryokan in Chino is within a 10-minute walk of Yatsugatake-Chushinkogen Quasi-National Park and Takabayashi Fish Farm. You'll also find Tateshina Lake and Tateshina Leisure Land less than a mile away.

Is there parking available at Tateshina Grand Hotel Takinoyu?

Yes, self parking is offered for free at the ryokan. Electric car charging is also available for guests.

Is a spa located at Tateshina Grand Hotel Takinoyu?

There is a full-service spa available for guests to enjoy and services include hot springs and massages.

Does Tateshina Grand Hotel Takinoyu have a casino on the premises?

No, Tateshina Grand Hotel Takinoyu doesn't have a casino.

Will I find an indoor pool at Tateshina Grand Hotel Takinoyu?

No, there is no indoor pool at this ryokan.

What do couples enjoy most about Tateshina Grand Hotel Takinoyu?

There are plenty of amenities for couples at this ryokan, including 2 restaurants, a full-service spa, and 2 outdoor hot springs.

Does Tateshina Grand Hotel Takinoyu have a hot tub?

No, but guests can enjoy 4 indoor hot springs at this ryokan.

Does Tateshina Grand Hotel Takinoyu have a restaurant that serves breakfast?

Yes, Tateshina Grand Hotel Takinoyu has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Tateshina Grand Hotel Takinoyu allow pets to stay for free?

No, pets aren't allowed at Tateshina Grand Hotel Takinoyu.

Does Tateshina Grand Hotel Takinoyu have connecting rooms?

No, this ryokan doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at Tateshina Grand Hotel Takinoyu?

No, you won't find accommodations with balconies at Tateshina Grand Hotel Takinoyu.

Reviews

Tateshina Grand Hotel Takinoyu Reviews

8.6

Excellent

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 126 out of 259 reviews
Rating 8 - Good. 95 out of 259 reviews
Rating 6 - Okay. 24 out of 259 reviews
Rating 4 - Poor. 10 out of 259 reviews
Rating 2 - Terrible. 4 out of 259 reviews

Reviews

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

2/10 Terrible

Kim

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
we booked to stay here and the room was outdated. we wanted to use the onsen but wasn't able to because they had strict no tattoos.
Stayed 1 night in May 2025

4/10 Poor

Rickey

Traveled with family
Disliked: Staff & service, amenities
When I reserved the Suite Room through Expedia, the check-out time for this special room was 11:00 a.m. However, when we checked-in at the facility, the from receptionist instructed us that 10:00 a.m. was the firm check-out time, no exceptions. My wife was feeling ill, so a later checkout time would have been much better. The Dinner buffet restaurant seating was extremely slow, even though we had a time reservation. Breakfast buffet seating was even worse. We had to wait 20 minutes to be seated. We wanted to play table tennis, and we asked 3 different times throughout the evening; however, we were told that the tables had already been reserved all through the evening hours. Each time (4 times) that we physically checked, no one was using the table tennis tables. There were 2 tables, both unoccupied all 4 times that we checked. Terrible service!
Stayed 1 night in May 2025

10/10 Excellent

Kwang

Stayed 2 nights in Jan 2025

10/10 Excellent

Wai Khoon

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Enjoyed our one night stay here. Booked one hour private onsen and thoroughly enjoyed the privacy and waterfall scene. Also did the public onsen and enjoyed it as well. Yukata clothing and towels are provided. Excellent service and a sense of luxury even though the hotel itself is dated. Good breakfast.
Stayed 1 night in May 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2023

10/10 Excellent

Jutaporn

10/10 Excellent

Chun Fong

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent retreat for relaxation

An excellent resort for an unique onsen experience and variety of food. This property is popular amongst travellers with young kids.
Stayed 2 nights in Nov 2022

6/10 Okay

David

Stayed 2 nights in Oct 2022

10/10 Excellent

Chi Hong

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

Chun Fong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible onsens, family friendly, fantastic food

We were passing through the area and stayed here for a night. The dinner and breakfast buffets were delicious and very authentic for a Japanese experience. We loved it so much! Rooms are well appointed, clean and spacious. The baths were super clean and were well stocked with amenities. The property also has a gaming room, karaoke, spa services and a very interesting gift shop (which we enjoyed). There was very limited multi lingual staff on site, and that posed a bit of a problem for us when we arrived on the rainy evening (the traffic controller could not understand 'check in' and gazed at us blankly for a bit, before directing us to the incorrect parking). Service was, however, just fantastic otherwise - friendly and subtle.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Stayed 1 night in Aug 2019

8/10 Good

???

Stayed 1 night in Jun 2025

6/10 Okay

NORIHIKO

Traveled with family
チェックイン時のスタッフの対応が早口で分かりにくかったかな
Stayed 1 night in Jun 2025

8/10 Good

アツコ

Liked: Amenities
前もって車椅子を準備して頂けるようにお願いして、宿泊施設から準備しておきますってお返事を頂いていたのに､こちらから車椅子は？って確認してもフロントの方は分からなかった。 このような時は誰がみても分かるように工夫して頂きたいと思います。 宜しくお願い致します🙇‍♂️
Stayed 1 night in Jun 2025

8/10 Good

naomi

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

8/10 Good

アツシ

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Mieo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

想像以上に良かった。

出張から帰る際、用事があってこちらのホテルを利用させて頂きました。 仕事も残っていたので、お部屋にお風呂が付いている部屋がいいと思い今回のお部屋(160号)を決めました。 もう全てが想像の上をいく快適さで、ゆったりとリラックスしながら仕事も捗りましたし、フルリモートで働いているのでワーケーションにも非常に良いと感じました。 2色付きプランでもあったので、夕食に行く日本らしいビュッフェが揃い、こちらも満足。ただ朝食は寝過ごしてしまい断念。 敢えて言うなら、リラクゼーションもしくは外部からのマッサージなどがあると更にリラックスできると思いました。 都内や関西で感じるオーバーツーリズムによる民度の低い外国人も居なく、以前の日本に戻ったような感覚でした。 また近くに用事がある際は必ず利用させていただきます。
Stayed 1 night in May 2025

10/10 Excellent

ミユキ

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
親切な対応でした
Stayed 1 night in May 2025

4/10 Poor

あや

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

まさあき

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
露天風呂 最高です。
Stayed 1 night in Apr 2025

8/10 Good

?

Stayed 1 night in Apr 2025

8/10 Good

ユカ

Traveled with family
Liked: Amenities
お風呂最高でした😀
Stayed 1 night in Mar 2025

8/10 Good

兼吉

Stayed 1 night in Feb 2025