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Richmond Hotel Matsumoto

Property class: 3

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Photo gallery for Richmond Hotel Matsumoto

A buffet area with various food stations and a drink bar in the background.
A spacious lobby with a fireplace, seating area, and a staircase.
A modern hotel room with a kitchenette, a round dining table, and a large window.
A hotel room with a bed, a small round table, a TV, and a door leading to a bathroom.
A multi-story hotel with a prominent 'Richmond Hotel' sign.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

View in a map
1-10-7 Chuo, Matsumoto, Nagano-ken , 390-0811
  • Place, Matsumoto Castle
    ‪9 min walk‬
  • Place, Matsumoto Performing Arts Center
    ‪10 min walk‬
  • Place, Matsumoto City Museum of Art
    ‪12 min walk‬
  • Airport, Matsumoto (MMJ-Shinshu - Matsumoto)
    ‪16 min drive‬

Room options

View all photos for Deluxe Double Room - Non-Smoking

A hotel room with a bed, a small table, a chair, a TV mounted on the wall, and a door leading to another room.

Deluxe Double Room - Non-Smoking

  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Smoking Standard Twin Room For 3persons

WiFi (free), bed sheets

Smoking Standard Twin Room For 3persons

  • Sleeps 5
  • 2 Twin Beds
  • Free wired internet

View all photos for Smoking Tatami Twin One Add Futon

WiFi (free), bed sheets

Smoking Tatami Twin One Add Futon

  • Sleeps 5
  • Free wired internet

View all photos for Standard Double Room, Non Smoking (140cm Bed x1, 1 child aged 12 or under stay free, No Extra Bed)

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Standard Double Room, Non Smoking (140cm Bed x1, 1 child aged 12 or under stay free, No Extra Bed)

8.6 out of 10
Excellent
(21 reviews)
  • 189 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Twin Room, Non Smoking (110cm Bed x2, 1child aged 12 or under stay free *Extra Bed Charged as adult)

A hotel room with two beds, a desk, a chair, and a TV.

Twin Room, Non Smoking (110cm Bed x2, 1child aged 12 or under stay free *Extra Bed Charged as adult)

9.6 out of 10
Exceptional
(19 reviews)
  • 291 sq ft
  • Sleeps 3
  • 2 Large Twin Beds
  • Free wired internet

View all photos for Single Room, Non Smoking (140cm Bed x1, 1 child aged 12 or under stay free, No Extra Bed)

A hotel room with a bed, a desk with a chair, a television, and a window with curtains.

Single Room, Non Smoking (140cm Bed x1, 1 child aged 12 or under stay free, No Extra Bed)

8.8 out of 10
Excellent
(25 reviews)
  • 189 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Deluxe Double Room,Non Smoking(160cm Bed,1child aged 12or under stay free*ExtraBed Charged as adult)

A hotel room with a bed, a sofa, a small table, a chair, a TV, and a wardrobe.

Deluxe Double Room,Non Smoking(160cm Bed,1child aged 12or under stay free*ExtraBed Charged as adult)

9.0 out of 10
Wonderful
(20 reviews)
  • 292 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Japanese-style Twin Room,Non Smoking(2Bed,1child aged 12 or under free*Extra Futon Charged as adult)

A hotel room with a bed, a small round table, a TV, and a door leading to a bathroom.

Japanese-style Twin Room,Non Smoking(2Bed,1child aged 12 or under free*Extra Futon Charged as adult)

  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free wired internet

View all photos for Twin Room, Non Smoking for 3 People (110cm Bed x2 and 90cm Extra bed x1)

A hotel room with two beds, a patterned wall, and a ceiling light.

Twin Room, Non Smoking for 3 People (110cm Bed x2 and 90cm Extra bed x1)

9.4 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free wired internet

About the neighborhood

Matsumoto

Richmond Hotel Matsumoto places you next to Matsumoto Timepiece Museum and Jorinji Temple. This 202-room, 3-star hotel has in-room conveniences like refrigerators, electric kettles, and TVs.

What's nearby

  • Matsumoto Timepiece Museum - 3 min walk - 0.2 miles
  • Matsumoto Scale Museum - 7 min walk - 0.4 miles
  • Matsumoto Castle - 9 min walk - 0.5 miles
  • Matsumoto Performing Arts Center - 10 min walk - 0.6 miles
  • Matsumoto City Museum of Art - 12 min walk - 0.6 miles

Getting around

  • Matsumoto Station - 9 min walk
  • Okaya Station - 24 min drive
  • Shinshu - Matsumoto Airport (MMJ) - 27 min drive

Restaurants

  • ‪麺匠 佐蔵 - ‬1 min walk
  • ‪新時代 松本駅前店 - ‬2 min walk
  • ‪炉ばた庄屋 - ‬1 min walk
  • ‪三代目鳥メロ - ‬2 min walk
  • ‪邦心 松本駅前店 - ‬2 min walk

About this property

Richmond Hotel Matsumoto

Guests staying at Richmond Hotel Matsumoto enjoy free WiFi in public areas, laundry facilities, and a vending machine. Self parking is available for JPY 1200 per night. Front-desk staff can assist with dry cleaning/laundry and luggage storage.
40-inch TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, bidets, and slippers. Refrigerators and electric kettles are also standard.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,200 per night)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: JPY 1,200 per person
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 5 AM - midnight
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 1200 per person
  • Self parking fee: JPY 1200 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 2 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • Parking has height restrictions.

Property is also known as

Richmond Matsumoto
Richmond Hotel Matsumoto Hotel
Richmond Hotel Matsumoto Matsumoto
Richmond Hotel Matsumoto Hotel Matsumoto

Frequently asked questions

Is a free cancellation option available at Richmond Hotel Matsumoto?

Richmond Hotel Matsumoto provides free cancellation on select room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Richmond Hotel Matsumoto?

As of Sep 27, 2026, prices found for a 1-night stay for 2 adults at Richmond Hotel Matsumoto on Sep 29, 2026 start from $84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Richmond Hotel Matsumoto?

Located steps from Matsumoto Timepiece Museum, this hotel is in Matsumoto, and within a 10-minute walk of Matsumoto Scale Museum and Nawate-Dori. You'll also find Matsumoto Castle and Matsumoto Performing Arts Center less than a mile away.

Does Richmond Hotel Matsumoto include a casino at the property?

No, Richmond Hotel Matsumoto doesn't have a casino.

Is there an indoor pool at Richmond Hotel Matsumoto?

No, there is no indoor pool at this hotel.

Does Richmond Hotel Matsumoto have a restaurant that serves breakfast?

Yes, Richmond Hotel Matsumoto serves buffet breakfast each morning for a surcharge from its restaurant.

Does Richmond Hotel Matsumoto allow pets to stay for free?

No, pets aren't allowed at Richmond Hotel Matsumoto though service animals are welcome.

What is the closest airport to Richmond Hotel Matsumoto?

The closest major airport to Richmond Hotel Matsumoto is Shinshu - Matsumoto Airport (MMJ), which is 9.2 mi away (27 minutes by car).

Richmond Hotel Matsumoto Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 524 out of 902 reviews
Rating 8 - Good. 306 out of 902 reviews
Rating 6 - Okay. 60 out of 902 reviews
Rating 4 - Poor. 5 out of 902 reviews
Rating 2 - Terrible. 7 out of 902 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's in a great location, and staff are all very friendly and helpful.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, very much recommended
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location, excellent ammenities available, very helpful staff
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently located and within walking distance from places of interest, such as the Matsumoto Castle, Nawate Street.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Great staff and wonderful breakfast!
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
We liked the location of the hotel, near the train station and walkable through the town. The breakfast was healthy and tasty.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely helpful and friendly. The property was clean and has most amenities needed during travel. The breakfast had a wide selection mostly toward Asian style.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel, good breakfast, and central location
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Helpful and english speaking staff. A short walk from the bus/train station. A dodonki nearby. 6 washing machines.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
A comfortable room at a reasonable price.
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very helpful staff, clean and modern rooms with good facilities. Excellent location in heart of town with everything in walking distance. Breakfast was quite good.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We managed to get an upgrade for a small cost and the staff and hotel were very accommodating. The hotel was very easy to find and well located, the amenities were great and checkout was very easy
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Clean tidy and a bit bigger than the usual small rooms we have stayed in. Nice view of the mountains.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything we needed
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value forbmoney. Very helpfil staff and great location. Easy access to most amenities
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Good location, easy to walk most places. Very clean and staff helpful. Buffet breakfast was also great.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location in Matsumoto
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Lovely spacious twin room with a seating area, very clean hotel and a free nightdress to wear too . Good central location only 8 mins walk from main Matsumoto station or Nawate st
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel near to the castle.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Located a short walk from the JR station. Hotel is quiet and staff was excellent
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
I would stay here again. Beautiful city and great access.
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room comfort ; staff nice; environment clean and new
Stayed 1 night in Sep 2025