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Hotel Buena Vista

Property class: 3.5

Choose dates to view prices

Photo gallery for Hotel Buena Vista

A hotel building with a large glass facade, a prominent 'Hotel Buena Vista' sign, and two Christmas trees in front.
A spacious lobby with a high ceiling, multiple seating areas, and a reception desk.
A bar with purple chairs and a city view at night.
A hotel room with a large bed, a sofa, a small table, and a desk.
A buffet with various food items and beverages, including fruits, salads, and pastries, in a modern hotel setting with large windows and a bright interior.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Parking available
  • Business services
  • Bar

Explore the area

View in a map
1-2-1 Honjo, Matsumoto, Nagano-ken, 390-0814
  • Place, Matsumoto Performing Arts Center
    ‪10 min walk‬
  • Place, Matsumoto City Museum of Art
    ‪13 min walk‬
  • Place, Matsumoto Castle
    ‪17 min walk‬
  • Airport, Matsumoto (MMJ-Shinshu - Matsumoto)
    ‪17 min drive‬

Room options

View all photos for Non-smoking Executive Twin Room 3 Persons / 27sq

Premium bedding, in-room safe, desk, laptop workspace

Non-smoking Executive Twin Room 3 Persons / 27sq

  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Single Room, 1 Double Bed, Non Smoking

A hotel room with a bed, a desk with a computer, a chair, a small table, and a window with curtains.

Standard Single Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(14 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Single Room, 1 Double Bed, Smoking

A hotel room with a bed, a desk with a computer, a chair, a small table, and a window with curtains.

Standard Single Room, 1 Double Bed, Smoking

8.0 out of 10
Very good
(5 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room, Multiple Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a television, and a window with curtains.

Standard Twin Room, Multiple Beds, Non Smoking

9.4 out of 10
Exceptional
(8 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Executive Single Room, 1 Double Bed, Non Smoking

A hotel room with a large bed, a desk with a chair, a small table, and a window with curtains.

Executive Single Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(7 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Executive Single Room, 1 Double Bed, Smoking

A hotel room with a large bed, a desk with a chair, a small table, and a window with curtains.

Executive Single Room, 1 Double Bed, Smoking

  • 183 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Executive Twin Room, Multiple Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a lamp, and a window with curtains.

Executive Twin Room, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(11 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Smoking Standard Semi-double Room / 17 Sqm

Premium bedding, in-room safe, desk, laptop workspace

Smoking Standard Semi-double Room / 17 Sqm

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Universal 27sqm - Non-Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Universal 27sqm - Non-Smoking

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Matsumoto

Hotel Buena Vista places you within a 10-minute stroll of Zenkyuin Temple and Fukashi Shrine. This 190-room, 3.5-star hotel has conveniences like 4 restaurants, a bar/lounge, and free in-room WiFi.

What's nearby

  • Matsumoto Timepiece Museum - 9 min walk - 0.5 miles
  • Matsumoto Performing Arts Center - 10 min walk - 0.6 miles
  • Matsumoto Scale Museum - 12 min walk - 0.7 miles
  • Matsumoto City Museum of Art - 13 min walk - 0.7 miles
  • Matsumoto Castle - 17 min walk - 0.9 miles

Getting around

  • Matsumoto Station - 11 min walk
  • Okaya Station - 24 min drive
  • Shinshu - Matsumoto Airport (MMJ) - 26 min drive

Restaurants

  • ‪餃子の王将 アルピコプラザ松本店 - ‬5 min walk
  • ‪PIZZA & PASTA BEANS - ‬2 min walk
  • ‪松本ブルワリー タップルーム 松本駅前店 - ‬5 min walk
  • ‪あぜ道 - ‬3 min walk
  • ‪エグゼクティブラウンジ - ‬1 min walk

About this property

Hotel Buena Vista

Hotel Buena Vista features free WiFi in public areas, a computer station, and laundry facilities. If you drive, self parking is JPY 1100 per night, and there's also a free area shuttle. The 24-hour front desk has staff standing by to help with luggage storage, concierge services, and dry cleaning/laundry. Additional amenities include a hair salon, wedding services, and a vending machine.
Guests can enjoy flat-screen TVs and stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer free toiletries and slippers. Other amenities include electric kettles, safes, and phones.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free area shuttle
  • Self parking on site (JPY 1,100 per night; includes in/out privileges)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,100 for adults and JPY 1,430 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • Free area shuttle
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 14 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Children's slippers
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Please note: Guests booking a "Late Check-In (6 PM), Early Check-Out (10 AM) Standard Economy Double Room" category may check in after 6 PM and must check-out by 10 AM.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free, per registered adult, when using existing bedding

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 2100 for adults and JPY 1430 for children
  • Self parking fee: JPY 1100 per night (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and window guards.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Hotel Buena Vista Matsumoto
Buena Vista Matsumoto
Hotel Buena Vista Hotel
Hotel Buena Vista Matsumoto
Hotel Buena Vista Hotel Matsumoto

Frequently asked questions

Is free cancellation available at Hotel Buena Vista?

Hotel Buena Vista offers free cancellation on certain room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Buena Vista?

As of Aug 12, 2026, prices found for a 1-night stay for 2 adults at Hotel Buena Vista on Sep 6, 2026 start from $100, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Hotel Buena Vista?

This hotel in Matsumoto is within a 10-minute walk of Matsumoto Timepiece Museum and Fukashi Shrine. You'll also find Matsumoto Castle and Matsumoto Performing Arts Center less than a mile away.

Is there parking available at Hotel Buena Vista?

Yes, parking is offered for JPY 1,100 per night with in/out privileges.

Does Hotel Buena Vista include a casino?

No, Hotel Buena Vista doesn't have a casino.

Is there an indoor pool at Hotel Buena Vista?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Buena Vista?

There are many amenities for couples at this hotel, including in-room massages as well as 4 restaurants and a bar/lounge.

Does Hotel Buena Vista have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Buena Vista have a restaurant that serves breakfast?

Yes, Hotel Buena Vista has 4 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Hotel Buena Vista allow pets to stay free of charge?

No, pets aren't allowed at Hotel Buena Vista though service animals are welcome.

Does Hotel Buena Vista have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hotel Buena Vista?

The closest major airport to Hotel Buena Vista is Shinshu - Matsumoto Airport (MMJ), which is 5.8 mi away (26 minutes by car).

Are there rooms with balconies at Hotel Buena Vista?

No, you won't find guestrooms with balconies at Hotel Buena Vista.

Does Hotel Buena Vista host weddings?

Take advantage of the wedding venue at Hotel Buena Vista if you plan to say "I do" during your trip.

Hotel Buena Vista Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 391 out of 689 reviews
Rating 8 - Good. 230 out of 689 reviews
Rating 6 - Okay. 47 out of 689 reviews
Rating 4 - Poor. 12 out of 689 reviews
Rating 2 - Terrible. 9 out of 689 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Atzmon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in a very good location. The room was large, beautiful and well equipped. Great amenities and breakfast, friendly staff.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Serina

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff. Clean comfortable room. Extensive food and drink services. Great breakfast buffet.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly. Very comfortable.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely stay here again.
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing. From check in to the bags being taken to the room everything was so friendly and helpful.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities
Amazing hotel and amazing staff. The bell desk was so helpful in shipping our skis. Kept on coming back to this hotel.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
I stay here frequently
Stayed 1 night in Jan 2024
Verified review

8/10 Good

Choon Feng

Liked: Cleanliness, staff & service

Good breakfast spread.

Great breakfast buffet spread, is a big hotel for hosting events, many restaurants within hotel. Rooms are slighty retro as can seen from the embeded radio clock beside bed, but clean.
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Mohamed

Liked: Cleanliness, amenities, property conditions & facilities
Small executive rooms. Breakfast is ok
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Sunny

Liked: Cleanliness, staff & service, room comfort

Great place to stay.

One minor suggestions is that the bathroom should have more hooks for hanging towels
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

William

I love this property and stay here frequently. Well situated comfortable and fairly priced The staff are great. Professional and courteous and the breakfast was delicious
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of restaurant options; lots of convenience stores all over
Stayed 1 night in Nov 2022
Verified review

10/10 Excellent

Soo Yeow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best onsen ever

Exceeded expectations. Great hospitality and the off site onsen was a very pleasant surprise.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
All very good, location was excellent and staff was always polite and friendly. Kudos guys!
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

david

Liked: Cleanliness, amenities, property conditions & facilities
Incredible value. Made is feel like special guests. Two people showing us to our rooms. A shuttle driver running after us to offer a ride to the train station (we didn't know there was one). Fantastic open bar cocktail hour. Delicious breakfast buffet.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Ahmad

Liked: Amenities
Clean and good services
Stayed 1 night in Nov 2023
Verified review

6/10 Okay

Chun Meng

Liked: Cleanliness, property conditions & facilities
The hotel should change the pillow already. The worst pillow in this holiday trip.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for one night in Matsumoto while doing a round trip on a JR East pass. The hotel isn't too far from the station, they even offer a free shuttle. The hotel is somewhat aged but very well kept, with great level of service.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

LONG

Liked: Cleanliness, staff & service, property conditions & facilities
The service is so good I like the frontdesk that the girl
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Herma

Liked: Cleanliness, staff & service, property conditions & facilities
Receptionist was fluent in English & helpful in explanation.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Balwantray

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in Oct 2023
Verified review

2/10 Terrible

Arielle Joi

We booked non smoking! But got a smoking room because they are fully booked! We reserved a non- smoking room for a reason!!!!!! It was the worst sleep in entire trip. Glad we only booked 1 night with them!
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel close to town centre

Nice modern hotel within easy walking distance to train or bus station. A shuttle bus is also available. Foyer was attractive and we were shown to our room and luggage was carried by staff. We had an executive double room which was a bit small. If we stay again we would get a twin room which are much bigger. Buffet breakfast was superb.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 2 nights in Oct 2022

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