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Dormy Inn Matsumoto Natural Hot Spring

3.0 star property
Hotel with a sauna, near Matsumoto Castle

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Photo gallery for Dormy Inn Matsumoto Natural Hot Spring

Hot springs
Property amenity
Reception
Exterior
Public bath

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
2-2-1 Fukashi, Matsumoto, Nagano, 390-0815
  • Place, Matsumoto Performing Arts Center
    ‪9 min walk‬
  • Place, Matsumoto City Museum of Art
    ‪10 min walk‬
  • Place, Matsumoto Castle
    ‪12 min walk‬

Room options

View all photos for Double Room, Non Smoking (No specific view, 15sqm)

Double Room, Non Smoking (No specific view, 15sqm) | Desk, laptop workspace, blackout drapes, soundproofing

Double Room, Non Smoking (No specific view, 15sqm)

9.0 out of 10
Wonderful
(16 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

Desk, laptop workspace, blackout drapes, soundproofing

Twin Room, Non Smoking

8.4 out of 10
Very good
(11 reviews)
  • 236 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Queen Room Non-Smoking

Desk, laptop workspace, blackout drapes, soundproofing

Queen Room Non-Smoking

9.0 out of 10
Wonderful
(38 reviews)
  • 172 sq ft
  • Sleeps 3
  • 1 Queen Bed

About the neighborhood

Matsumoto

Dormy Inn Matsumoto Natural Hot Spring places you within a 5-minute walk of Matsumoto Timepiece Museum and Zenkyuin Temple. Each of the 114 rooms at this 3-star hotel includes a refrigerator, an electric kettle, and a flat-screen TV.

What's nearby

  • Matsumoto Performing Arts Center - 9 min walk - 0.5 miles
  • Matsumoto City Museum of Art - 10 min walk - 0.6 miles
  • Matsumoto Castle - 12 min walk - 0.7 miles
  • Asama Hot Spring - 4 min drive - 2.7 miles
  • Alps Park Matsumoto - 5 min drive - 2.7 miles

Getting around

  • Matsumoto Station - 9 min walk
  • Shin Shimashima Station - 22 min drive

Restaurants

  • ‪信州ゴールデン酒場 新館 - ‬1 min walk
  • ‪珈琲美学 アベ - ‬2 min walk
  • ‪新三よし - ‬1 min walk
  • ‪南山 松本駅前店(NAMSAN) - ‬1 min walk
  • ‪マサムラ洋菓子店 本店 - ‬3 min walk

About this property

Dormy Inn Matsumoto Natural Hot Spring

Hotel with a sauna, near Matsumoto Castle
Dormy Inn Matsumoto Natural Hot Spring features a sauna, coffee in a common area, and microwave in a common area. Self parking is offered for JPY 1100 per night. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and luggage storage. Other amenities at this hot springs hotel include laundry facilities, a TV in a common area, and a vending machine.
Guests can expect 32-inch flat-screen TVs with digital channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, bidets, and slippers. Refrigerators, electric kettles, and phones are other standard amenities.
Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public bath/onsen services include an outdoor public bath (no minerals) and an indoor mineral hot springs (Japanese-style onsen). These services feature separate men and women areas. The ryokan bathing area is open from 3:00 PM to midnight. There are indoor hot springs on site. The temperature in the hot springs is set to 104°F.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (JPY 1,100 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: JPY 2,000 for adults and JPY 1,000 for children
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • HATAGO

Things to do

  • Indoor hot spring
  • Sauna
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • Hot springs water temperature - 104 ºF
  • Indoor hot spring
  • Public bath open from 3:00 PM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor bath (no minerals)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (30 inch wide door)
  • Handrails in stairways (35 inches high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • 9 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 2000 for adults and JPY 1000 for children
  • Self parking fee: JPY 1100 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Guests with tattoos will be required to follow specific instructions when using the onsite public bathing facilities; more details are available at check-in.

Property is also known as

Dormy Inn Matsumoto Natural Hot Spring Hotel
Dormy Matsumoto
Matsumoto Dormy Inn
Dormy Hotel Matsumoto
Dormy Inn Matsumoto Natural Hot Spring Matsumoto
Dormy Inn Matsumoto Natural Hot Spring Hotel Matsumoto

Frequently asked questions

Is a free cancellation option available at Dormy Inn Matsumoto Natural Hot Spring?

Dormy Inn Matsumoto Natural Hot Spring offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

What's there to do within easy reach of Dormy Inn Matsumoto Natural Hot Spring?

This hotel in Matsumoto is within a 10-minute walk of Matsumoto Timepiece Museum, Matsumoto Performing Arts Center, and Matsumoto City Museum of Art. You'll also find Matsumoto Castle and Nawate-Dori less than a mile away.

Is parking available on site at Dormy Inn Matsumoto Natural Hot Spring?

Yes, parking is offered for JPY 1,100 per night.

Does Dormy Inn Matsumoto Natural Hot Spring include a casino?

No, Dormy Inn Matsumoto Natural Hot Spring doesn't have a casino.

Is there an indoor pool at Dormy Inn Matsumoto Natural Hot Spring?

No, there is no indoor pool at this hotel.

Is Dormy Inn Matsumoto Natural Hot Spring a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like free Internet access and slippers as well as a restaurant.

Are there hot tubs at Dormy Inn Matsumoto Natural Hot Spring?

No, but this hotel does have an indoor hot spring.

Does Dormy Inn Matsumoto Natural Hot Spring feature a restaurant that includes a breakfast menu?

Yes, Dormy Inn Matsumoto Natural Hot Spring serves buffet breakfast for a surcharge each morning at HATAGO.

Does Dormy Inn Matsumoto Natural Hot Spring allow pets to stay for free?

No, pets aren't allowed at Dormy Inn Matsumoto Natural Hot Spring though service animals are welcome.

Are there connecting rooms at Dormy Inn Matsumoto Natural Hot Spring?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Dormy Inn Matsumoto Natural Hot Spring?

No, there aren't any guestrooms with balconies at Dormy Inn Matsumoto Natural Hot Spring.

Reviews

Dormy Inn Matsumoto Natural Hot Spring Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 523 out of 928 reviews
Rating 8 - Good. 346 out of 928 reviews
Rating 6 - Okay. 42 out of 928 reviews
Rating 4 - Poor. 11 out of 928 reviews
Rating 2 - Terrible. 6 out of 928 reviews

Reviews

10/10 Excellent

Patricia A.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the Onsen especially the outdoor Onsen with stone sides (on top floor and well fenced). The laundry worked well. Breakfast was excellent although the breakfast room is a bit cramped. Room was large by Japanese standards and comfortable. The free treats and bedtime noodles are great. Overall a lovely stay.
Stayed 3 nights in Sep 2025

10/10 Excellent

Tomomi, Las Vegas

Stayed 1 night in Jun 2025

10/10 Excellent

Patrick

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and great location!
Stayed 2 nights in May 2025

6/10 Okay

Germano

Liked: Cleanliness, room comfort
Hotel was OK. Basic, nothing special but great location. They still have this outdated rule about no tattoos on the Onsen. Needs a revamp on the rules and the design (interior and exterior).
Stayed 1 night in May 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely comfortable hotel with a great indoor and outdoor onsen on the top floor. Tattoo friendly also if you use the stickers which the front desk provides free of charge.
Stayed 1 night in May 2025

8/10 Good

Sharon, Wellingborough

Liked: Cleanliness, property conditions & facilities
This is a hybrid between a Japanese style and western style hotel. You have to take your shoes off to approach the reception and to go up to your room, but then have the conundrum of how to roll your luggage up the ramp to reception (which starts from beyond the shoes off area), could have done without it when I arrived tired after my journey. Staff very friendly and speak English. The room was comfortable and I liked the onsen which I used twice. The breakfast buffet was very good.
Stayed 1 night in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Japanese business hotels offer small, clean, affordable rooms. These are great for internationals who want to meet Japanese people. My sibling Americans sometimes complain about small rooms. Large rooms are available at luxury hotels, but you cannot find better service than the service you receive at business hotels. Dormy provides great quality at affordable rates.
Stayed 1 night in Apr 2025

10/10 Excellent

Elspeth

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Dormy Inns are great. Good onsens, great breakfast, lovely staff. Nothing not to like.
Stayed 2 nights in May 2025

8/10 Good

Maria

Liked: Property conditions & facilities
Very clean hotel. Very close to the train station and convenient for shopping and dining in town. Great onsen and nice treats afterwards. The pillows are a bit flat for some western tourists. Myself included.
Stayed 3 nights in Apr 2025

10/10 Excellent

Merryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Eleanor

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always like the Dormy Inn Chain. Consistent, convenient and always have little surprises (yakult, ramen supper, ice cream) to make the stay pleasant amd memorable!
Stayed 1 night in Apr 2025

8/10 Good

M

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the onsen. Staff great. Lots of snacks available. Found the bed and pillows very firm so did not sleep well.
Stayed 2 nights in Apr 2025

10/10 Excellent

Petar, Adelaide

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel
Stayed 4 nights in Apr 2025

8/10 Good

Joseph

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities
This hotel is an easy walk up the street from the train station and there are numerous dining options in the area. Good home base for exploring Matsumoto. The hotel itself is nice, but the rooms are rather small, if you are used to "Western" accommodations. The baths are very nice, segregated and get a lot of use. The free laundry (wash was free, dryer was not) was a nice feature for travelers. They also offer a free bow of ramen at night!
Stayed 1 night in Apr 2025

10/10 Excellent

Kiyoko

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to Matsumoto castle.
Stayed 1 night in Apr 2025

8/10 Good

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

LISA S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Onsen !

The hotel was an easy walk from the train station & had welcoming staff to assist with your check-in. Room was comfortable with nice bedding. My only compliant would be the hard pillows. The Onsen was the highlight of the property. Beautiful surroundings, clean & had both indoor & outdoor spaces. Highly recommend !
Stayed 2 nights in Mar 2025

10/10 Excellent

Andrea, Calgary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The onsen at Dormy Inn was very nice. Staff was friendly and helpful. Nice little touches like welcome drink, evening snack etc. Not many restaurants nearby. Short walk to Matsumoto Castle.
Stayed 1 night in Mar 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient for the station. Free washing machines and snacks by the onsen, which was also excellent. Helpful staff. Breakfast area a bit smallbut breakfast itself was good. Lots of choice
Stayed 3 nights in Oct 2024

10/10 Excellent

KAREN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My sons and I liked the onsen experience, the small services at the onsen and the nightly ramen.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ken

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, very nice staff
Stayed 1 night in Oct 2024

10/10 Excellent

Stephane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Koji

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Jun

Stayed 1 night in Jul 2024