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Dormy Inn Matsumoto Natural Hot Spring

3.0 star property
Hotel with a sauna, near Matsumoto Castle

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Photo gallery for Dormy Inn Matsumoto Natural Hot Spring

Hot springs
Twin Room, Non Smoking | Desk, laptop workspace, blackout drapes, soundproofing
Daily buffet breakfast (JPY 2000 per person)
Reception
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
2-2-1 Fukashi, Matsumoto, Nagano, 390-0815
  • Matsumoto Performing Arts Center
    ‪9 min walk‬
  • Matsumoto City Museum of Art
    ‪10 min walk‬
  • Matsumoto Castle
    ‪12 min walk‬

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Room options

View all photos for Double Room, Non Smoking (No specific view, 15sqm)

Double Room, Non Smoking (No specific view, 15sqm) | Desk, laptop workspace, blackout drapes, soundproofing

Double Room, Non Smoking (No specific view, 15sqm)

8.8 out of 10
Excellent
(10 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

Desk, laptop workspace, blackout drapes, soundproofing

Twin Room, Non Smoking

8.4 out of 10
Very good
(10 reviews)
  • 236 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Queen Room Non-Smoking

Desk, laptop workspace, blackout drapes, soundproofing

Queen Room Non-Smoking

9.0 out of 10
Wonderful
(27 reviews)
  • 172 sq ft
  • Sleeps 3
  • 1 Queen Bed

About the neighborhood

Matsumoto

Dormy Inn Matsumoto Natural Hot Spring places you within a 5-minute walk of Matsumoto Timepiece Museum and Zenkyuin Temple. Each of the 114 rooms at this 3-star hotel includes a refrigerator, an electric kettle, and a flat-screen TV.

What's nearby

  • Matsumoto Performing Arts Center - 9 min walk - 0.5 miles
  • Matsumoto City Museum of Art - 10 min walk - 0.6 miles
  • Matsumoto Castle - 12 min walk - 0.7 miles
  • Asama Hot Spring - 4 min drive - 2.7 miles
  • Alps Park Matsumoto - 5 min drive - 2.7 miles

Getting around

  • Matsumoto Station - 9 min walk
  • Shin Shimashima Station - 22 min drive

Restaurants

  • ‪珈琲美学 アベ - ‬3 min walk
  • ‪信州ゴールデン酒場新館 - ‬1 min walk
  • ‪クレープ工房 - ‬1 min walk
  • ‪そばきりみよ田松本店 - ‬2 min walk
  • ‪中華そばマルキ商店 - ‬1 min walk

About this property

Dormy Inn Matsumoto Natural Hot Spring

Hotel with a sauna, near Matsumoto Castle
Dormy Inn Matsumoto Natural Hot Spring features a sauna, coffee in a common area, and microwave in a common area. Self parking is offered for JPY 1100 per night. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and luggage storage. Other amenities at this hot springs hotel include laundry facilities, a TV in a common area, and a vending machine.
Guests can expect 32-inch flat-screen TVs with digital channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, slippers, and toilets with an electronic bidet. Refrigerators, electric kettles, and phones are other standard amenities.
Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public bath/onsen services include an outdoor public bath (no minerals) and an indoor mineral hot springs (Japanese-style onsen). These services feature separate men and women areas. The ryokan bathing area is open from 3:00 PM to midnight. There are indoor hot springs on site. The temperature in the hot springs is set to 104°F.

Languages

English, Japanese

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (JPY 1,100 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: JPY 2,000 for adults and JPY 1,000 for children
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • HATAGO

Things to do

  • Indoor hot spring
  • Sauna
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • Hot springs water temperature - 104 ºF
  • Indoor hot spring
  • Public bath open from 3:00 PM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor bath (no minerals)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (30 inch wide door)
  • Handrails in stairways (35 inches high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • 9 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 2000 for adults and JPY 1000 for children
  • Self parking fee: JPY 1100 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Guests with tattoos will be required to follow specific instructions when using the onsite public bathing facilities; more details are available at check-in.

Property is also known as

Dormy Inn Matsumoto Natural Hot Spring Hotel
Dormy Matsumoto
Matsumoto Dormy Inn
Dormy Hotel Matsumoto
Dormy Inn Matsumoto Natural Hot Spring Matsumoto
Dormy Inn Matsumoto Natural Hot Spring Hotel Matsumoto

Frequently asked questions

Is a free cancellation option available at Dormy Inn Matsumoto Natural Hot Spring?

Dormy Inn Matsumoto Natural Hot Spring offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

What's there to do within easy reach of Dormy Inn Matsumoto Natural Hot Spring?

This hotel in Matsumoto is within a 10-minute walk of Matsumoto Timepiece Museum, Matsumoto Scale Museum, and Matsumoto Performing Arts Center. You'll also find Matsumoto Castle and Matsumoto City Museum of Art less than a mile away.

Is parking available on site at Dormy Inn Matsumoto Natural Hot Spring?

Yes, parking is offered for JPY 1,100 per night.

Does Dormy Inn Matsumoto Natural Hot Spring include a casino?

No, Dormy Inn Matsumoto Natural Hot Spring doesn't have a casino.

Is there an indoor pool at Dormy Inn Matsumoto Natural Hot Spring?

No, there is no indoor pool at this hotel.

Is Dormy Inn Matsumoto Natural Hot Spring a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like free Internet access and slippers as well as a restaurant.

Are there hot tubs at Dormy Inn Matsumoto Natural Hot Spring?

No, but this hotel does have an indoor hot spring.

Does Dormy Inn Matsumoto Natural Hot Spring feature a restaurant that includes a breakfast menu?

Yes, Dormy Inn Matsumoto Natural Hot Spring serves buffet breakfast for a surcharge each morning at HATAGO.

Does Dormy Inn Matsumoto Natural Hot Spring allow pets to stay for free?

No, pets aren't allowed at Dormy Inn Matsumoto Natural Hot Spring though service animals are welcome.

Does Dormy Inn Matsumoto Natural Hot Spring have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Dormy Inn Matsumoto Natural Hot Spring?

No, at Dormy Inn Matsumoto Natural Hot Spring, there aren't any guestrooms that list a balcony.

Dormy Inn Matsumoto Natural Hot Spring Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 482 out of 863 reviews
Rating 8 - Good. 327 out of 863 reviews
Rating 6 - Okay. 40 out of 863 reviews
Rating 4 - Poor. 10 out of 863 reviews
Rating 2 - Terrible. 4 out of 863 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Joseph

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities
This hotel is an easy walk up the street from the train station and there are numerous dining options in the area. Good home base for exploring Matsumoto. The hotel itself is nice, but the rooms are rather small, if you are used to "Western" accommodations. The baths are very nice, segregated and get a lot of use. The free laundry (wash was free, dryer was not) was a nice feature for travelers. They also offer a free bow of ramen at night!
Stayed 1 night in Apr 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient for the station. Free washing machines and snacks by the onsen, which was also excellent. Helpful staff. Breakfast area a bit smallbut breakfast itself was good. Lots of choice
Stayed 3 nights in Oct 2024

10/10 Excellent

KAREN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My sons and I liked the onsen experience, the small services at the onsen and the nightly ramen.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ken

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, very nice staff
Stayed 1 night in Oct 2024

10/10 Excellent

Stephane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Koji

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Jun

Stayed 1 night in Jul 2024

10/10 Excellent

Bin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable room. Service is considerable.
Stayed 1 night in May 2024

10/10 Excellent

Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Hilda

Liked: Cleanliness, staff & service, property conditions & facilities
The queen rooms were more spacious. One could easily lay out 2 mid size bags.
Stayed 1 night in Apr 2024

10/10 Excellent

Tsai Wen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Cozy, clean and convenient. Love the onsen, free ice cream, free laundry and free soba.
Stayed 1 night in Apr 2024

10/10 Excellent

Hock Heng

Stayed 4 nights in Mar 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is am older property but fine for a couple night stay. Convenient location and staff are wonderful.
Stayed 2 nights in Apr 2024

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
It was comfortable and the food and service were very good.
Stayed 7 nights in Mar 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful onsen in this very comfortable hotel. Great location.
Stayed 2 nights in Mar 2024

8/10 Good

CHRIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel close to station

Arrived 2.5 hours before 3pm check-in and hotel staff were happy to store baggage and move up to room when it was ready, so we could explore the Castle. Bed wonderfully comfortable. Onsen had free washing machines with auto detergent (+100 yen per 20 minutes drying), nice sauna, cold plunge bath and large pool (although pool was cooler than most onsen). Breakfast was primarily Japanese (many excellent choices) and small bowls/knives/forks made it harder to eat western style, so we went with the flow. Staff were extremely helpful - 3-pin to 2-pin adaptor brought to room, no fuss when I lost my keycard...
Stayed 1 night in Mar 2024

10/10 Excellent

Rodney G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything you want in a location. Close to main station, fast easy checkin, friendly and helpful staff, clean comfortable rooms (yes the pillows are a bit flat, but so what), very hot shower water, excellent onsen and sauna, close to everything, and endless dining options. Highly recommend!
Stayed 2 nights in Feb 2024

10/10 Excellent

Noah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very close to the station and other sites in the city such as Matsumoto castle!
Stayed 1 night in Feb 2024

10/10 Excellent

Cheuk Fai Martin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff, great service

The decoration is a bit old but the staff and the service made up for it. The staff spoke fluent English and are very helpful. The night soba (new year special) was very good. Complimentary desserts in room.
Stayed 1 night in Dec 2023

8/10 Good

Pui See Crystal

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Kanichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again if prices are not excessive

A great experience with onsen included. Clean, comfortable, and relatively, cheap. I believe Dormy Inns are more in the upper 3-star tiers, compared to the big hotek chains in Japan. Major differences with some of a similar 3-star hotel chains would be: Dormy Inns provide onsen experience, although breakfast is not complementary. Of course, the breakfast which I paid for was far better than the complementary ones at the other '**-Inns'. I would rather pay for breakfast at a Dormy Inn and enjoy its onsen before bed and after waking up. The price of my stay was relatively cheap, compared to other Dormy Inn branches in other cities. I would definitely choose to stay here again, however only if the prices are only one or two thousand yen more expensive than other 3-star chains. This would be because the room structure or cleanliness are more or less the same with cheaper 3-star chains. The onsens are not huge, but its presence is nice enough, with complementary ice cream and soba at night, and a yakult drink in the morning.
Stayed 1 night in Nov 2023

8/10 Good

Max

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a good location, just a few blocks from the train station. I walked to the castle in about 15 minutes. The staff were super nice checking me in. The hotel itself is pretty basic. The bath area is actually a lot nicer than the rest of the hotel. There are laundry machines in the bath changing room area and if I remember correctly washing is free but you have to pay to dry. I did my laundry while using the bath area, pretty convenient. There's a family mart across the street. Perfect spot for a half day one night stopover in Matsumoto to see the castle and have a few good meals around town.
Stayed 1 night in Nov 2023

10/10 Excellent

William, Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They carried our luggage in for us. Really good buffet breakfast. Close to train station. Staff friendly and helpful.
Stayed 1 night in Oct 2023

8/10 Good

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the onsen
Stayed 3 nights in Oct 2023