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Matsue Universalhotel

Property class: 3

Choose dates to view prices

Photo gallery for Matsue Universalhotel

A spacious lobby with a large chandelier, seating areas, and a prominent compass floor design.
A multi-story hotel with a prominent entrance and signage indicating amenities.
A buffet with various food items including salmon, bread, and fruits.
A hotel room with two grey sofas, a wooden side table, a television, a lamp, and a bed with a white bedspread.
A laundromat with multiple washing machines and dryers, a central information kiosk, and a tiled floor.

Reviews

7.0 out of 10
Good

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

View in a map
471 Asahimachi, Matsue, Shimane, 690-0003
  • Place, Lake Shinji
    ‪11 min walk‬
  • Place, Shinjiko Ohashi Bridge
    ‪16 min walk‬
  • Place, Matsue Castle
    ‪3 min drive‬
  • Airport, Izumo (IZO)
    ‪49 min drive‬

Room options

Single room, Non-smoking (Single non-smoking 1)

  • Sleeps 1
  • Free WiFi

Single room, Smoking (Single Smoking 1)

  • Sleeps 1
  • Free WiFi

View all photos for Single room, Non-smoking (Single non-smoking 2)

A hotel room with a bed, a bedside table with a phone and a lamp, a small table with two chairs, and a window with curtains.

Single room, Non-smoking (Single non-smoking 2)

  • Sleeps 1
  • Free WiFi

View all photos for Single Room, 1 Bedroom, Smoking

A hotel room with a bed, a desk, a chair, a bedside table with a lamp, and a green sofa.

Single Room, 1 Bedroom, Smoking

7.4 out of 10
Good
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Twin Room, 2 Bedrooms, Smoking

A hotel room with two beds, a desk, a chair, a television, and a lamp.

Twin Room, 2 Bedrooms, Smoking

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Single Room, 1 Bedroom, Non Smoking

A hotel room with a bed, a desk, a chair, a bedside table with a lamp, and a green sofa.

Single Room, 1 Bedroom, Non Smoking

7.8 out of 10
Good
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Twin Room, 2 Bedrooms, Non Smoking

A hotel room with two beds, a desk, a chair, a television, and a lamp.

Twin Room, 2 Bedrooms, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Triple Room, 3 Bedrooms, Smoking

A hotel room with two single beds, a desk with a laptop, a chair, a small table with a cup, and a mirror.

Triple Room, 3 Bedrooms, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Triple Room, 3 Bedrooms, Non Smoking

A hotel room with two single beds, a desk with a laptop, a chair, a small table with a cup, and a mirror.

Triple Room, 3 Bedrooms, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Double Room, 1 Double Bed, Smoking

A small, neatly arranged hotel room with a single bed, a green sofa, a bedside table with a lamp, and a wooden nightstand.

Double Room, 1 Double Bed, Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room, 1 Double Bed, Non Smoking

A small, neatly arranged hotel room with a single bed, a green sofa, a bedside table with a lamp, and a wooden nightstand.

Double Room, 1 Double Bed, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Single Room, 1 Bedroom, Smoking

A hotel room with a bed, a desk, a chair, a bedside table with a lamp, and a green sofa.

Single Room, 1 Bedroom, Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Single Room, 1 Bedroom, Smoking

A hotel room with a bed, a desk, a chair, a bedside table with a lamp, and a green sofa.

Single Room, 1 Bedroom, Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Single Room, 1 Bedroom, Smoking

A hotel room with a bed, a desk, a chair, a bedside table with a lamp, and a green sofa.

Single Room, 1 Bedroom, Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Single Room, 1 Bedroom, Smoking

A hotel room with a bed, a desk, a chair, a bedside table with a lamp, and a green sofa.

Single Room, 1 Bedroom, Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Double Room, 1 Double Bed, Smoking

A small, neatly arranged hotel room with a single bed, a green sofa, a bedside table with a lamp, and a wooden nightstand.

Double Room, 1 Double Bed, Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

Double Room, 1 Double Bed, Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room, 1 Double Bed, Smoking

A small, neatly arranged hotel room with a single bed, a green sofa, a bedside table with a lamp, and a wooden nightstand.

Double Room, 1 Double Bed, Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room, 1 Double Bed, Smoking

A small, neatly arranged hotel room with a single bed, a green sofa, a bedside table with a lamp, and a wooden nightstand.

Double Room, 1 Double Bed, Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Single Room, 1 Bedroom, Non Smoking

A hotel room with a bed, a desk, a chair, a bedside table with a lamp, and a green sofa.

Single Room, 1 Bedroom, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Single Room, 1 Bedroom, Non Smoking

A hotel room with a bed, a desk, a chair, a bedside table with a lamp, and a green sofa.

Single Room, 1 Bedroom, Non Smoking

7.4 out of 10
Good
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Single Room, 1 Bedroom, Non Smoking

A hotel room with a bed, a desk, a chair, a bedside table with a lamp, and a green sofa.

Single Room, 1 Bedroom, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Single Room, 1 Bedroom, Non Smoking

A hotel room with a bed, a desk, a chair, a bedside table with a lamp, and a green sofa.

Single Room, 1 Bedroom, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Double Room, 1 Double Bed, Non Smoking

A small, neatly arranged hotel room with a single bed, a green sofa, a bedside table with a lamp, and a wooden nightstand.

Double Room, 1 Double Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room, 1 Double Bed, Non Smoking

A small, neatly arranged hotel room with a single bed, a green sofa, a bedside table with a lamp, and a wooden nightstand.

Double Room, 1 Double Bed, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room, 1 Double Bed, Non Smoking

A small, neatly arranged hotel room with a single bed, a green sofa, a bedside table with a lamp, and a wooden nightstand.

Double Room, 1 Double Bed, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room, 1 Double Bed, Non Smoking

A small, neatly arranged hotel room with a single bed, a green sofa, a bedside table with a lamp, and a wooden nightstand.

Double Room, 1 Double Bed, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room, 2 Bedrooms, Smoking

A hotel room with two beds, a desk, a chair, a television, and a lamp.

Twin Room, 2 Bedrooms, Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Twin Room, 2 Bedrooms, Smoking

A hotel room with two beds, a desk, a chair, a television, and a lamp.

Twin Room, 2 Bedrooms, Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Twin Room, 2 Bedrooms, Smoking

A hotel room with two beds, a desk, a chair, a television, and a lamp.

Twin Room, 2 Bedrooms, Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Twin Room, 2 Bedrooms, Smoking

A hotel room with two beds, a desk, a chair, a television, and a lamp.

Twin Room, 2 Bedrooms, Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Twin Room, 2 Bedrooms, Non Smoking

A hotel room with two beds, a desk, a chair, a television, and a lamp.

Twin Room, 2 Bedrooms, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Twin Room, 2 Bedrooms, Non Smoking

A hotel room with two beds, a desk, a chair, a television, and a lamp.

Twin Room, 2 Bedrooms, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Twin Room, 2 Bedrooms, Non Smoking

A hotel room with two beds, a desk, a chair, a television, and a lamp.

Twin Room, 2 Bedrooms, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Twin Room, 2 Bedrooms, Non Smoking

A hotel room with two beds, a desk, a chair, a television, and a lamp.

Twin Room, 2 Bedrooms, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Triple Room, 3 Bedrooms, Smoking

A hotel room with two single beds, a desk with a laptop, a chair, a small table with a cup, and a mirror.

Triple Room, 3 Bedrooms, Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Triple Room, 3 Bedrooms, Smoking

A hotel room with two single beds, a desk with a laptop, a chair, a small table with a cup, and a mirror.

Triple Room, 3 Bedrooms, Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Triple Room, 3 Bedrooms, Smoking

A hotel room with two single beds, a desk with a laptop, a chair, a small table with a cup, and a mirror.

Triple Room, 3 Bedrooms, Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Triple Room, 3 Bedrooms, Smoking

A hotel room with two single beds, a desk with a laptop, a chair, a small table with a cup, and a mirror.

Triple Room, 3 Bedrooms, Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Triple Room, 3 Bedrooms, Non Smoking

A hotel room with two single beds, a desk with a laptop, a chair, a small table with a cup, and a mirror.

Triple Room, 3 Bedrooms, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Triple Room, 3 Bedrooms, Non Smoking

A hotel room with two single beds, a desk with a laptop, a chair, a small table with a cup, and a mirror.

Triple Room, 3 Bedrooms, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed and 3 Twin Sofa Beds
  • Free WiFi

View all photos for Triple Room, 3 Bedrooms, Non Smoking

A hotel room with two single beds, a desk with a laptop, a chair, a small table with a cup, and a mirror.

Triple Room, 3 Bedrooms, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Triple Room, 3 Bedrooms, Non Smoking

A hotel room with two single beds, a desk with a laptop, a chair, a small table with a cup, and a mirror.

Triple Room, 3 Bedrooms, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Triple Room, 3 Bedrooms, Non Smoking

A hotel room with two single beds, a desk with a laptop, a chair, a small table with a cup, and a mirror.

Triple Room, 3 Bedrooms, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds
  • Free WiFi

About the neighborhood

Matsue

Matsue Universalhotel places you within a 10-minute stroll of Mefu Shrine and Shirakata Tenman-gu Shrine. This 3-star hotel has 316 rooms and welcomes guests with free breakfast, a full-service spa, and free in-room WiFi.

What's nearby

  • Lake Shinji - 11 min walk - 0.6 miles
  • Shimane Prefectural Art Museum - 11 min walk - 0.6 miles
  • Shimane Art Museum - 12 min walk - 0.7 miles
  • Shinjiko Ohashi Bridge - 16 min walk - 0.9 miles
  • Matsue Castle - 3 min drive - 1.6 miles

Getting around

  • Matsue Station - 7 min walk
  • Izumo Airport (IZO) - 33 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪出雲そば たたらや - ‬7 min walk
  • ‪為セバ成ル KAKERU - ‬1 min walk
  • ‪はなの舞 - ‬1 min walk
  • ‪松江うどん屋だいぜん - ‬1 min walk

About this property

Matsue Universalhotel

Guests of Matsue Universalhotel enjoy features like a full-service spa, free WiFi in public areas, and spa services. The 24-hour front desk has staff always at the ready. Other amenities at this spa hotel include laundry facilities and a vending machine.
Guests can enjoy free WiFi and flat-screen TVs. Bathrooms have hair dryers, free toiletries, and slippers. Electric kettles are also standard.
Guests can indulge in a pampering treatment at the hotel's full-service spa, 展望大浴場. The spa is equipped with a sauna. Public bath/onsen services include an indoor public bath (no minerals). This service features separate men and women areas. The ryokan bathing area is open from 4:00 PM to midnight.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 8:30 AM
  • A restaurant
  • Hosted evening meal available daily for a fee of JPY 1

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Full-service spa

  • Public bath open from 4:00 PM - midnight
  • Public indoor bath (no minerals)
  • Sauna
  • Separate men/women areas in public bath
  • Spa open daily

Accessibility

  • No elevator

More

  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Air conditioning

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Hosted evening meal: JPY 1

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
  • Check-in: 4:00 PM
  • Check-out: 10:00 AM
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property only accepts cash.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • There are no elevators.
  • Parking has height restrictions.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Matsue Universalhotel Hotel
Matsue Universalhotel Matsue
Matsue Universalhotel Hotel Matsue

Frequently asked questions

Are free cancellation options available at Matsue Universalhotel ?

Matsue Universalhotel provides free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Matsue Universalhotel ?

As of Aug 15, 2026, prices found for a 1-night stay for 2 adults at Matsue Universalhotel on Aug 30, 2026 start from $39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Matsue Universalhotel ?

This hotel is located in Matsue, a short 13-minute walk from Shimane Art Museum and also 16 minutes on foot from Shinjiko Ohashi Bridge. You'll also find Lake Shinji and Shimane Prefectural Art Museum less than a mile away.

Is there parking available at Matsue Universalhotel ?

No, this hotel doesn't offer parking.

Is there a spa at Matsue Universalhotel ?

展望大浴場 is the name of the hotel's full-service spa available for guests to enjoy.

Does Matsue Universalhotel include a casino on the premises?

No, Matsue Universalhotel doesn't have a casino.

Will I find an indoor pool at Matsue Universalhotel ?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Matsue Universalhotel ?

Couples staying at this hotel will appreciate amenities like slippers as well as a restaurant and a sauna.

Does Matsue Universalhotel have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Matsue Universalhotel have a restaurant with a breakfast menu?

Yes, Matsue Universalhotel serves free buffet breakfast each morning from its restaurant.

Will Matsue Universalhotel allow pets to stay for free?

No, pets aren't allowed at Matsue Universalhotel .

Does Matsue Universalhotel have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Matsue Universalhotel ?

The closest major airport to Matsue Universalhotel is Izumo Airport (IZO), which is 15.3 mi away (33 minutes by car). Another top airport is Yonago Airport (YGJ), which is located 19.4 mi away (50-minute drive).

Are there rooms with balconies at Matsue Universalhotel ?

No, you won't find guestrooms with balconies at Matsue Universalhotel .

Matsue Universalhotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 97 out of 555 reviews
Rating 8 - Good. 174 out of 555 reviews
Rating 6 - Okay. 178 out of 555 reviews
Rating 4 - Poor. 68 out of 555 reviews
Rating 2 - Terrible. 38 out of 555 reviews

5.8/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

5.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff here make a good hotel better. Front desk and housekeeping are very helpful and friendly. This hotel was a good value and an excellent location
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

Justin

Liked: Cleanliness, staff & service, room comfort
It was a nice hotel. We had no problem with the cleanliness or the service. The room was comfortable and the free dinner was nice to have. Recommended.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Mohammadreza

Liked: Cleanliness, staff & service, amenities
I stayed for one week. The stuff are friendly eventhough they can not speak English (most of them). The is free ticket for breakfast and dinner which I enjoyed.
Stayed 3 nights in May 2025
Verified review

8/10 Good

Duke

Liked: Amenities, property conditions & facilities
Could be cleaner a bit but it was fine
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Yasuyuki

It is so so
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Seisho

Liked: Staff & service
Disliked: Cleanliness
It’s was cheap but it was an Old building, staining on floors, dinged and needing updating and repair
Stayed 1 night in Sep 2025
Verified review

4/10 Poor

Yuji

Disliked: Cleanliness, staff & service, property conditions & facilities
low cost but ….
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

miho

Liked: Cleanliness, staff & service, amenities
This hotel is right in front of Matsue Station. The free buffet breakfast is pretty good, and they also serve dinner. I had today’s special while my son had curry rice. I thought the dinner was just okay, but my son said he really liked the curry. Since dinner was free, we decided to go out for a drink afterward. It took less than a minute to walk to the station building, where there are some restaurants and shops. We chose a Japanese-style pub and enjoyed some local sake. If you’re looking to save money on your trip, this is a good place to stay. There’s even a Starbucks in the station building. Matsue is quiet and beautiful. I thought it wasn’t a very popular destination, but there were more tourists than I expected.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Richard

Liked: Staff & service
Across the street from the train station, deteriorating surfaces throughout the hallways, the elevators and the rooms! That being said, with the exceptional friendliness of the staff at check-in, the phenomenal breakfast and dinner, for free, as well as the service displayed by taking my baggage up to the room and leaving a smiley note was exceptional!! I believe for being a Solo Traveler and just stand for one night, I can put up with a lot of minutiae, for the low price for the accommodation and the tremendous amount of food morning and evening with an exceptionally courteous and smiling reception staff and food caterers I would highly suggest people stay here and ignore the oldness and and some of the areas in the bathroom some mold because equality of the dinner and breakfast is beyond belief and it is free for a small room price! Thanks staff!
Stayed 1 night in Oct 2025
Verified review

4/10 Poor

知己

Disliked: Amenities, property conditions & facilities
松江駅が歩いてすぐのところにあり、ちょっとした時間でもお土産探しが出来ました。 ネットの部屋の写真ではソファーとダブルベッドがありましたが、実際はソファーは除かれ部屋がガランとしてました。お風呂も大浴場が使用できなくて残念でした。翌朝の朝食前後はエレベーターが混雑してなかなか乗ることができませんでした。非常階段を使う方が早いです。 今回は遠征の宿として利用しましたが、次回は大浴場も復旧して、部屋もソファーがある中で泊まりたいです。
Stayed 1 night in May 2026
Verified review

10/10 Excellent

近藤

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
施設は古いけど清潔感があり良かった。
Stayed 1 night in May 2026
Verified review

10/10 Excellent

敬

Liked: Cleanliness, staff & service
朝食が無料　夕食も無料　部屋は少し古いがこの料金で十分満足
Stayed 1 night in May 2026
Verified review

6/10 Okay

TAKAHIRO

Disliked: Cleanliness, amenities, property conditions & facilities
朝食は今どきのビジネスホテルのように渋滞することもなく、ゆったりと過ごす事が出来ました。清潔さは決して満足できるレベルでは無いですが、立地も良いですしコスパを優先する方は十分満足できるホテルだと思います。一人旅向き。
Stayed 1 night in May 2026
Verified review

8/10 Good

政巳

Liked: Staff & service, amenities
Disliked: Cleanliness
コスパが良く
Stayed 1 night in May 2026
Verified review

8/10 Good

政巳

Liked: Staff & service
Disliked: Cleanliness
コスパが良くスタッフの方々の対応も良かった
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

MIKI

Liked: Staff & service
今回はGW前だったので、朝食それと夕食が無料でした。 値段にびっくりしていたのに、食事付で最高でした。夕食は食べませんでしたがスタッフが教えてくれた近くの居酒屋「雅」ここは美味しかったです。 また、行きたいです。
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Takeo

Disliked: Cleanliness, property conditions & facilities
価格相応。飾らない旅の宿泊利用なら、コスパ◎です。
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Masahiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
新鮮でした！
Stayed 1 night in Apr 2026
Verified review

8/10 Good

正浩

Liked: Staff & service
Disliked: Property conditions & facilities
大浴場を行なっていないのは残念でしたが、立地条件、食事、値段、全てにおいて満足です。
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

KAZUTOSHI

Disliked: Cleanliness, amenities, property conditions & facilities
宿泊費相当の施設、サービスでした。
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

YOSHIMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
夕食、朝食付きはよかった。
Stayed 1 night in Apr 2026
Verified review

8/10 Good

NORIKO

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
駅近で交通の便が良かった。
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Yoshihiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅から近くてリーズナブルな価格
Stayed 1 night in Apr 2026
Verified review

8/10 Good

CHIUYU

Liked: Cleanliness, staff & service
離車站近是最大優點，提供早晚餐也很不錯。
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

ゆきこ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
夜遅くのチェックインにも快く対応していただき感謝でした。お値段も安いのに朝食も満足いくもので機会があればまた利用させていただきたいと思いました。
Stayed 1 night in Apr 2026