Matsue Universalhotel

Hotel in Matsue with free breakfast and a 24-hour front desk

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Where to?

Dates

December 2025

January 2026

Single Room, 1 Bedroom, Smoking | Free WiFi

Overview
Rooms
Location
Policies

Popular amenities

Breakfast included
Free WiFi
Restaurant
Air conditioning
Laundry
Housekeeping

Explore the area

471 Asahimachi, Matsue, Shimane, 690-0003

Place, Lake Shinji
‪11 min walk‬
Place, Shinjiko Ohashi Bridge
‪15 min walk‬
Place, Matsue Castle
‪3 min drive‬
Airport, Izumo (IZO)
‪28 min drive‬

Room options

Single Room, 1 Bedroom, Smoking

Sleeps 2
1 Twin Bed

Twin Room, 2 Bedrooms, Smoking

Sleeps 3
1 Twin Bed and 1 Twin Sofa Bed

Single Room, 1 Bedroom, Non Smoking

Sleeps 2
1 Twin Bed

Twin Room, 2 Bedrooms, Non Smoking

Sleeps 3
1 Twin Bed and 1 Twin Sofa Bed

Triple Room, 3 Bedrooms, Smoking

Sleeps 4
1 Twin Bed and 2 Twin Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

Sleeps 4
1 Twin Bed and 2 Twin Sofa Beds

Double Room, 1 Double Bed, Smoking

Sleeps 3
1 Double Bed

Double Room, 1 Double Bed, Non Smoking

Sleeps 3
1 Double Bed

Single Room, 1 Bedroom, Smoking

Sleeps 2
1 Twin Bed

Single Room, 1 Bedroom, Smoking

Sleeps 2
1 Twin Bed

Single Room, 1 Bedroom, Smoking

Sleeps 2
1 Twin Bed

Single Room, 1 Bedroom, Smoking

Sleeps 2
1 Twin Bed

Double Room, 1 Double Bed, Smoking

Sleeps 3
1 Double Bed

Double Room, 1 Double Bed, Smoking

Sleeps 3
1 Double Bed

Double Room, 1 Double Bed, Smoking

Sleeps 3
1 Double Bed

Double Room, 1 Double Bed, Smoking

Sleeps 3
1 Double Bed

Single Room, 1 Bedroom, Non Smoking

Sleeps 2
1 Twin Bed

Single Room, 1 Bedroom, Non Smoking

Sleeps 2
1 Twin Bed

Single Room, 1 Bedroom, Non Smoking

Sleeps 2
1 Twin Bed

Single Room, 1 Bedroom, Non Smoking

Sleeps 2
1 Twin Bed

Double Room, 1 Double Bed, Non Smoking

Sleeps 3
1 Double Bed

Double Room, 1 Double Bed, Non Smoking

Sleeps 3
1 Double Bed

Double Room, 1 Double Bed, Non Smoking

Sleeps 3
1 Double Bed

Double Room, 1 Double Bed, Non Smoking

Sleeps 3
1 Double Bed

Twin Room, 2 Bedrooms, Smoking

Sleeps 3
1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Smoking

Sleeps 3
1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Smoking

Sleeps 3
1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Smoking

Sleeps 3
1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

Sleeps 3
1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

Sleeps 3
1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

Sleeps 3
1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

Sleeps 3
1 Twin Bed and 1 Twin Sofa Bed

Triple Room, 3 Bedrooms, Smoking

Sleeps 4
1 Twin Bed and 2 Twin Sofa Beds

Triple Room, 3 Bedrooms, Smoking

Sleeps 4
1 Twin Bed and 2 Twin Sofa Beds

Triple Room, 3 Bedrooms, Smoking

Sleeps 4
1 Twin Bed and 2 Twin Sofa Beds

Triple Room, 3 Bedrooms, Smoking

Sleeps 4
1 Twin Bed and 2 Twin Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

Sleeps 4
1 Twin Bed and 2 Twin Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

Sleeps 4
1 Twin Bed and 3 Twin Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

Sleeps 4
1 Twin Bed and 2 Twin Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

Sleeps 4
1 Twin Bed and 2 Twin Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

Sleeps 4
1 Twin Bed and 2 Twin Sofa Beds

Twin Bed Room Non Smoking

Sleeps 2

Triple Non Smoking

Sleeps 3

Double Room -Smoking

Sleeps 2

Double Room Non-Smoking

Sleeps 2

Standard Single Room Non Smoking

Sleeps 1

Triple -Smoking

Sleeps 3

Twin Bed Room-Smoking

Sleeps 2

Standard Single Room Smoking

Sleeps 1

About the neighborhood

Matsue

Matsue Universalhotel places you within a 10-minute stroll of Mefu Shrine and Shirakata Tenman-gu Shrine. This 316-room hotel welcomes guests with conveniences like free breakfast, a restaurant, and free in-room WiFi.

What's nearby

Lake Shinji - 11 min walk - 0.6 miles
Shimane Prefectural Art Museum - 11 min walk - 0.6 miles
Shinjiko Ohashi Bridge - 15 min walk - 0.8 miles
Matsue Castle - 3 min drive - 1.6 miles
Shimane University Old Okudani Lodging - 4 min drive - 1.8 miles

Getting around

Matsue Station - 7 min walk
Izumo Airport (IZO) - 31 min drive

Restaurants

‪Starbucks - ‬7 min walk
‪出雲そばたたらや - ‬7 min walk
‪ドトールコーヒーショップ - ‬7 min walk
‪庄や - ‬8 min walk
‪根っこ - ‬2 min walk

About this property

Matsue Universalhotel

Hotel in Matsue with free breakfast and a 24-hour front desk

Guests staying at Matsue Universalhotel enjoy free WiFi in public areas, laundry facilities, and a vending machine. The 24-hour front desk has staff always at the ready.

Guests can enjoy free WiFi and flat-screen TVs. Bathrooms have hair dryers, free toiletries, and slippers. Electric kettles are also standard.

Similar properties

Daily buffet breakfast (JPY 1210 per person)

Free WiFi
Restaurant
Air conditioning
Breakfast available

$60 nightly

Jan 10 - Jan 11, 2026

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi

Parking and transportation

Height restrictions apply for onsite parking
Onsite parking includes off-street options

Food and drink

Free buffet breakfast available daily 6:30 AM to 8:30 AM
A restaurant
Hosted evening meal available daily for a fee of JPY 1

Family friendly

Laundry facilities

Conveniences

24-hour front desk
Laundry facilities
Vending machine

Guest services

Housekeeping (daily)

Accessibility

No elevator

Designated smoking areas (fines apply)

Room amenities

Bathroom

Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Slippers

Entertainment

Flat-screen TV

Food and drink

Electric kettle

Air conditioning

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

This property doesn't allow pets

Important information

Fees

A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Hosted evening meal: JPY 1

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property only accepts cash

Check-in: 4:00 PM
Check-out: 10:00 AM

The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property only accepts cash.

Additional information about polices, regulations, and more:

As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
There are no elevators.
Parking has height restrictions.

Property is also known as

Matsue Universalhotel Hotel

Matsue Universalhotel Matsue

Matsue Universalhotel Hotel Matsue

Frequently asked questions

Are free cancellation options available at Matsue Universalhotel ?

Matsue Universalhotel provides free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on our site.

What can I see near Matsue Universalhotel ?

This hotel is located in Matsue, a short 16-minute walk from Lake Shinji and also 18 minutes on foot from Shinjiko Ohashi Bridge. You'll also find Shimane Prefectural Art Museum and Shimane Art Museum less than a mile away.

Is parking available on site at Matsue Universalhotel ?

No, this hotel doesn't offer parking.

Does Matsue Universalhotel include a casino on the premises?

No, Matsue Universalhotel doesn't have a casino.

Will I find an indoor pool at Matsue Universalhotel ?

No, there is no indoor pool at this hotel.

Is Matsue Universalhotel a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like slippers as well as a restaurant and free breakfast.

Does Matsue Universalhotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Matsue Universalhotel have a restaurant with a breakfast menu?

Yes, Matsue Universalhotel serves free buffet breakfast each morning from its restaurant.

Will Matsue Universalhotel allow pets to stay for free?

No, pets aren't allowed at Matsue Universalhotel .

Does Matsue Universalhotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Matsue Universalhotel ?

The closest major airport to Matsue Universalhotel is Izumo Airport (IZO), which is 15.3 mi away (31 minutes by car). Another top airport is Yonago Airport (YGJ), which is located 15.7 mi away (48-minute drive).

Are there rooms with balconies that I can book at Matsue Universalhotel ?

No, there aren't any guestrooms with balconies at Matsue Universalhotel .

Matsue Universalhotel Reviews

6.8

5.8/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

10/10 Excellent

Thu Lan

Jul 31, 2025

Stayed 1 night in Jul 2025

8/10 Good

Brenda

Apr 9, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff here make a good hotel better. Front desk and housekeeping are very helpful and friendly. This hotel was a good value and an excellent location

Stayed 2 nights in Mar 2025

8/10 Good

Ayana

Aug 30, 2024

Liked: Cleanliness, staff & service

Stayed 1 night in Aug 2024

8/10 Good

KENTARO

Sep 22, 2025

Stayed 1 night in Sep 2025

10/10 Excellent

DAISUKE

Sep 18, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

宿泊料金に対してサ-ビスがとてもよかったです。

Stayed 1 night in Sep 2025

10/10 Excellent

miho

Traveled with family

Sep 15, 2025

Liked: Cleanliness, staff & service, amenities

This hotel is right in front of Matsue Station. The free buffet breakfast is pretty good, and they also serve dinner. I had today’s special while my son had curry rice. I thought the dinner was just okay, but my son said he really liked the curry. Since dinner was free, we decided to go out for a drink afterward. It took less than a minute to walk to the station building, where there are some restaurants and shops. We chose a Japanese-style pub and enjoyed some local sake. If you’re looking to save money on your trip, this is a good place to stay. There’s even a Starbucks in the station building. Matsue is quiet and beautiful. I thought it wasn’t a very popular destination, but there were more tourists than I expected.

Stayed 1 night in Sep 2025

6/10 Okay

Hiromi

Traveled with partner

Sep 14, 2025

ユニットバスの隅々に黒ずみがあり、残念ながら掃除してるのか、疑いました。次の利用は、ないかな…？

Stayed 1 night in Aug 2025

8/10 Good

Tosinori

Business traveler

Sep 11, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2025

2/10 Terrible

SHOUTA

Sep 11, 2025

Stayed 3 nights in Aug 2025

8/10 Good

TOSHIKI

Business traveler

Sep 9, 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Sep 2025

6/10 Okay

Takeshi

Sep 8, 2025

Disliked: Cleanliness

この価格で夕食朝食付きなのはありがたい。同じく食事目当ての客が多いのか食堂は混んでいました。客室は広くて良かったが、ソファーがほつれていたりUBが少し酸っぱい匂いがしたのはマイナスでした。でも泊まる上では全く問題ありませんでした。また泊まると思います。

Stayed 1 night in Sep 2025

10/10 Excellent

Hemanth

Sep 5, 2025

Stayed 6 nights in Aug 2025

2/10 Terrible

KAORI

Sep 5, 2025

Disliked: Property conditions & facilities

Stayed 1 night in Sep 2025

2/10 Terrible

Shino

Sep 3, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Aug 2025

6/10 Okay

masamitsu

Business traveler, Traveled with family

Sep 1, 2025

Liked: Staff & service, amenities

Disliked: Cleanliness, property conditions & facilities

いつも利用していて、過ごしやすいホテルですが、部屋の清掃、点検をもう少ししてほしいのがリアルな意見ですまたこれからも利用したいので応援しています。

Stayed 1 night in Aug 2025

10/10 Excellent

manabu

Sep 1, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Aug 2025

10/10 Excellent

ノゾミ

Sep 1, 2025

Liked: Cleanliness

Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Aug 30, 2025

Liked: Staff & service

Disliked: Cleanliness

まんぞくです

冷房の効きが悪いのと、室内にすごくホコリのたまっているところ（ソファ前のテーブル）などあり残念だった。スタッフさんは、とても丁寧に対応していて好感が持てた。食事も野菜があり食物繊維が取れてよかった。

Stayed 1 night in Aug 2025

2/10 Terrible

裕子

Traveled with family and small children, Business traveler

Aug 28, 2025

Disliked: Amenities

とにかく汚い。翌日はカビていたりして掃除も行き届いておらずベッドも壊れている。

Stayed 2 nights in Aug 2025

8/10 Good

あいり

Aug 27, 2025

Stayed 1 night in Aug 2025

8/10 Good

Tatsuya

Aug 25, 2025

Liked: Cleanliness, staff & service, amenities

夕食もついてます。夕食もバイキングだと尚可。

Stayed 2 nights in Aug 2025

8/10 Good

masamitsu

Aug 21, 2025

Disliked: Cleanliness

毛が落ちてる

Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Aug 17, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

夕食は時間の都合により食べませんでしたが、朝食は少し早く会場を開けていただき、余裕ができうれしかったです。

Stayed 1 night in Aug 2025

6/10 Okay

こういち

Aug 17, 2025

Liked: Cleanliness

Stayed 1 night in Aug 2025

8/10 Good

MIZUKI

Aug 14, 2025

Stayed 1 night in Aug 2025

Matsue Universalhotel

Choose dates to view prices

Photo gallery for Matsue Universalhotel

Reviews

Popular amenities

Explore the area

Room options

View all photos for Single Room, 1 Bedroom, Smoking

Single Room, 1 Bedroom, Smoking

View all photos for Twin Room, 2 Bedrooms, Smoking

Twin Room, 2 Bedrooms, Smoking

View all photos for Single Room, 1 Bedroom, Non Smoking

Single Room, 1 Bedroom, Non Smoking

View all photos for Twin Room, 2 Bedrooms, Non Smoking

Twin Room, 2 Bedrooms, Non Smoking

View all photos for Triple Room, 3 Bedrooms, Smoking

Triple Room, 3 Bedrooms, Smoking

View all photos for Triple Room, 3 Bedrooms, Non Smoking

Triple Room, 3 Bedrooms, Non Smoking

View all photos for Double Room, 1 Double Bed, Smoking

Double Room, 1 Double Bed, Smoking

View all photos for Double Room, 1 Double Bed, Non Smoking

Double Room, 1 Double Bed, Non Smoking

View all photos for Single Room, 1 Bedroom, Smoking

Single Room, 1 Bedroom, Smoking

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Single Room, 1 Bedroom, Smoking

View all photos for Single Room, 1 Bedroom, Smoking

Single Room, 1 Bedroom, Smoking

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Single Room, 1 Bedroom, Smoking

View all photos for Double Room, 1 Double Bed, Smoking

Double Room, 1 Double Bed, Smoking

Double Room, 1 Double Bed, Smoking

View all photos for Double Room, 1 Double Bed, Smoking

Double Room, 1 Double Bed, Smoking

View all photos for Double Room, 1 Double Bed, Smoking

Double Room, 1 Double Bed, Smoking

View all photos for Single Room, 1 Bedroom, Non Smoking

Single Room, 1 Bedroom, Non Smoking

View all photos for Single Room, 1 Bedroom, Non Smoking

Single Room, 1 Bedroom, Non Smoking

View all photos for Single Room, 1 Bedroom, Non Smoking

Single Room, 1 Bedroom, Non Smoking

View all photos for Single Room, 1 Bedroom, Non Smoking

Single Room, 1 Bedroom, Non Smoking

View all photos for Double Room, 1 Double Bed, Non Smoking

Double Room, 1 Double Bed, Non Smoking

View all photos for Double Room, 1 Double Bed, Non Smoking

Double Room, 1 Double Bed, Non Smoking

View all photos for Double Room, 1 Double Bed, Non Smoking

Double Room, 1 Double Bed, Non Smoking

View all photos for Double Room, 1 Double Bed, Non Smoking

Double Room, 1 Double Bed, Non Smoking

View all photos for Twin Room, 2 Bedrooms, Smoking

Twin Room, 2 Bedrooms, Smoking

View all photos for Twin Room, 2 Bedrooms, Smoking

Twin Room, 2 Bedrooms, Smoking

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Twin Room, 2 Bedrooms, Smoking

View all photos for Twin Room, 2 Bedrooms, Smoking

Twin Room, 2 Bedrooms, Smoking

View all photos for Twin Room, 2 Bedrooms, Non Smoking

Twin Room, 2 Bedrooms, Non Smoking

View all photos for Twin Room, 2 Bedrooms, Non Smoking

Twin Room, 2 Bedrooms, Non Smoking

View all photos for Twin Room, 2 Bedrooms, Non Smoking

Twin Room, 2 Bedrooms, Non Smoking

View all photos for Twin Room, 2 Bedrooms, Non Smoking

Twin Room, 2 Bedrooms, Non Smoking

View all photos for Triple Room, 3 Bedrooms, Smoking

Triple Room, 3 Bedrooms, Smoking

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Triple Room, 3 Bedrooms, Smoking

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Triple Room, 3 Bedrooms, Smoking

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Triple Room, 3 Bedrooms, Smoking

View all photos for Triple Room, 3 Bedrooms, Non Smoking

Triple Room, 3 Bedrooms, Non Smoking