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Matsue Universalhotel

3.0 star property
Hotel in Matsue with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for Matsue Universalhotel

Lobby
Exterior
Single Room, 1 Bedroom, Smoking | 1 bedroom, free WiFi
Free daily buffet breakfast
Lobby

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
471 Asahimachi, Matsue, Shimane, 690-0003
  • Matsue Castle
    ‪3 min drive‬
  • Shimane University Old Okudani Lodging
    ‪3 min drive‬
  • Tamatsukuri Hot Spring
    ‪8 min drive‬
  • Izumo (IZO)
    ‪25 min drive‬

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Room options

Double Room, 1 Double Bed, Smoking

  • Sleeps 3
  • 1 Double Bed

Triple Room, 3 Bedrooms, Non Smoking

  • Sleeps 4
  • 1 Twin Bed and 3 Twin Sofa Beds

Twin Room, 2 Bedrooms, Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Double Room, 1 Double Bed, Smoking

  • Sleeps 3
  • 1 Double Bed

Triple Room, 3 Bedrooms, Non Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Double Room, 1 Double Bed, Non Smoking

  • Sleeps 3
  • 1 Double Bed

Twin Room, 2 Bedrooms, Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Double Room, 1 Double Bed, Smoking

  • Sleeps 3
  • 1 Double Bed

Single Room, 1 Bedroom, Non Smoking

  • Sleeps 2
  • 1 Twin Bed

Triple Room, 3 Bedrooms, Non Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Single Room, 1 Bedroom, Non Smoking

  • Sleeps 2
  • 1 Twin Bed

Double Room, 1 Double Bed, Smoking

  • Sleeps 3
  • 1 Double Bed

Twin Room, 2 Bedrooms, Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Triple Room, 3 Bedrooms, Non Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Double Room, 1 Double Bed, Non Smoking

  • Sleeps 3
  • 1 Double Bed

Triple Room, 3 Bedrooms, Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Single Room, 1 Bedroom, Non Smoking

  • Sleeps 2
  • 1 Twin Bed

Single Room, 1 Bedroom, Smoking

  • Sleeps 2
  • 1 Twin Bed

Triple Room, 3 Bedrooms, Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Triple Room, 3 Bedrooms, Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Double Room, 1 Double Bed, Non Smoking

  • Sleeps 3
  • 1 Double Bed

Triple Room, 3 Bedrooms, Non Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Double Room, 1 Double Bed, Smoking

  • Sleeps 3
  • 1 Double Bed

Double Room, 1 Double Bed, Non Smoking

  • Sleeps 3
  • 1 Double Bed

Single Room, 1 Bedroom, Smoking

  • Sleeps 2
  • 1 Twin Bed

Single Room, 1 Bedroom, Smoking

  • Sleeps 2
  • 1 Twin Bed

View all photos for Single Room, 1 Bedroom, Smoking

Single Room, 1 Bedroom, Smoking | 1 bedroom, free WiFi

Single Room, 1 Bedroom, Smoking

  • Sleeps 2
  • 1 Twin Bed

Triple Room, 3 Bedrooms, Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Single Room, 1 Bedroom, Smoking

  • Sleeps 2
  • 1 Twin Bed

Triple Room, 3 Bedrooms, Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Single Room, 1 Bedroom, Non Smoking

  • Sleeps 2
  • 1 Twin Bed

Twin Room, 2 Bedrooms, Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Double Room, 1 Double Bed, Non Smoking

  • Sleeps 3
  • 1 Double Bed

Single Room, 1 Bedroom, Non Smoking

  • Sleeps 2
  • 1 Twin Bed

Twin Room, 2 Bedrooms, Non Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

About the neighborhood

Matsue

Matsue Universalhotel places you within a 10-minute stroll of Mefu Shrine and Shirakata Tenman-gu Shrine. This 316-room hotel welcomes guests with conveniences like free breakfast, a restaurant, and free in-room WiFi.

What's nearby

  • Shinjiko Ohashi Bridge - 15 min walk - 0.8 miles
  • Shijimikan Museum - 2 min drive - 1.4 miles
  • Matsue Castle - 3 min drive - 1.8 miles
  • Shimane University Old Okudani Lodging - 3 min drive - 1.7 miles
  • Tamatsukuri Hot Spring - 8 min drive - 5.6 miles

Getting around

  • Matsue Station - 7 min walk
  • Izumo Airport (IZO) - 31 min drive

Restaurants

  • ‪スターバックス - ‬7 min walk
  • ‪らあ麺ダイニング 成セバ成ル。Kakeru - ‬8 min walk
  • ‪ドトールコーヒーショップ - ‬7 min walk
  • ‪出雲そば たたらや - ‬7 min walk
  • ‪根っこ - ‬2 min walk

About this property

Matsue Universalhotel

Hotel in Matsue with free breakfast and a 24-hour front desk
Guests staying at Matsue Universalhotel enjoy free WiFi in public areas, laundry facilities, and a vending machine. The 24-hour front desk has staff always at the ready.
Guests can enjoy free WiFi and flat-screen TVs. Bathrooms have hair dryers, free toiletries, and slippers. Electric kettles are also standard.

Languages

Japanese

Similar properties

Reception

Toyoko Inn Matsue Ekimae

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Parking available
8.2 out of 10, Very Good, 731 reviews
$61 nightly
The price is $67
Jul 1 - Jul 2
All taxes and fees included in total
Toyoko Inn Matsue Ekimae

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 8:30 AM
  • A restaurant
  • Hosted evening meal available daily for a fee of JPY 1

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Air conditioning

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Hosted evening meal: JPY 1

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
  • Check-in: 4:00 PM
  • Check-out: 10:00 AM
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property only accepts cash.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • There are no elevators.
  • Parking has height restrictions.

Property is also known as

Matsue Universalhotel Hotel
Matsue Universalhotel Matsue
Matsue Universalhotel Hotel Matsue

Frequently asked questions

Are free cancellation options available at Matsue Universalhotel ?

Matsue Universalhotel provides free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on our site.

What can I see near Matsue Universalhotel ?

This hotel in Matsue is within a 10-minute walk of Shirakata Tenman-gu Shrine, Mefu Shrine, and Ryusyouji Temple. You'll also find Shimane Prefectural Art Museum and Shimane Art Museum less than a mile away.

Is there parking available at Matsue Universalhotel ?

No, there isn't parking at this hotel.

Does Matsue Universalhotel include a casino on the premises?

No, Matsue Universalhotel doesn't have a casino.

Will I find an indoor pool at Matsue Universalhotel ?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Matsue Universalhotel ?

Couples staying at this hotel will appreciate amenities like slippers as well as a restaurant and free breakfast.

Are there hot tubs at Matsue Universalhotel ?

No, there isn't a spa tub at this hotel.

Does Matsue Universalhotel have a restaurant with a breakfast menu?

Yes, Matsue Universalhotel serves free buffet breakfast each morning from its restaurant.

Will Matsue Universalhotel allow pets to stay for free?

No, pets aren't allowed at Matsue Universalhotel .

Does Matsue Universalhotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Matsue Universalhotel ?

The closest major airport to Matsue Universalhotel is Izumo Airport (IZO), which is 15.3 mi away (31 minutes by car). Another top airport is Yonago Airport (YGJ), which is located 15.7 mi away (48-minute drive).

Are there rooms with balconies that I can book at Matsue Universalhotel ?

No, there aren't any guestrooms with balconies at Matsue Universalhotel .

Matsue Universalhotel Reviews

Reviews

6.6
Rating 10 - Excellent. 30 out of 223 reviews
Rating 8 - Good. 62 out of 223 reviews
Rating 6 - Okay. 81 out of 223 reviews
Rating 4 - Poor. 35 out of 223 reviews
Rating 2 - Terrible. 15 out of 223 reviews

5.6/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

5.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Ayana

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Makoto

Stayed 1 night in Mar 2025

6/10 Okay

Keiko

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
夕食と朝食がついてこの金額はありがたいです。洗面所のコップのトレーにホコリがたまっていて、髪の毛もついてついていたので、使う気になりませんでした。エレベーターが3台あるので便利でした。

6/10 Okay

トモミツ

Stayed 2 nights in Mar 2025

10/10 Excellent

DUHYUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
마츠에역과 인접하여 이동이 편하고 주변 식당과의 거리도 가까워 식사하기 편함. 여행 계획 수립에 유리한 호텔임.
Stayed 1 night in Mar 2025

8/10 Good

Kimiko

Traveled with family and small children
Liked: Staff & service
施設は古いですが、ただ泊まるだけなので朝食、夕食付でこの値段ならば満足です。 大浴場が使えなくなっていたのが残念でした。人手不足なので致し方ないですね。
Stayed 1 night in Mar 2025

8/10 Good

terumi

Traveled with partner
Liked: Staff & service, property conditions & facilities
老朽化は気になるところがありますが、朝夕の食事が無料でついてこの低価格には、ありがたい気持ちでいっぱいです。　観光でなく病院受診目的での利用に大変助かりました。
Stayed 1 night in Mar 2025

4/10 Poor

タカユキ

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
大浴場が無い、聞いていたのと違う。WiFiが部屋で使用出来ない。外出して戻ったら違うキーを渡された。
Stayed 1 night in Mar 2025

6/10 Okay

WATAZU

Traveled with family and small children, Traveled with group
Liked: Property conditions & facilities
なし
Stayed 1 night in Feb 2025

10/10 Excellent

コウジ

Stayed 1 night in Mar 2025

8/10 Good

あけみ

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
この金額で朝夕食込みはお得だと思います。 駅にも近いので便利です
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
とても安く泊まれて、ホテルの人が明るく丁寧に対応していただいてとても居心地が良かったです。
Stayed 3 nights in Feb 2025

10/10 Excellent

Kazumichi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
バブル時のホテルといった感じ つくりは良いが古い。 ただ値段とサービスを考えると星5
Stayed 1 night in Feb 2025

6/10 Okay

Yasuyuki

Business traveler
Liked: Staff & service
Disliked: Amenities
良かった
Stayed 1 night in Mar 2025

6/10 Okay

あいこ

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
お風呂がないのが残念。部屋、設備は書ききれないほどボロボロですが朝食夕食つきでこの値段では文句言えません。駅近で便利ですがフロントが半地下のため足が不自由な方は階段が厳しいと思います。 フロントの方は皆さん感じが良かったです。
Stayed 2 nights in Feb 2025

6/10 Okay

Hiromichi

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
清潔感がない 施設が古い
Stayed 1 night in Feb 2025

8/10 Good

せいいち

Liked: Cleanliness, staff & service, property conditions & facilities
受験で利用したのですがホテルから大学までのバスを用意してくれていたのでとても助かりました
Stayed 1 night in Feb 2025

6/10 Okay

KAZUYUKI

Stayed 2 nights in Feb 2025

10/10 Excellent

CHANHYEON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

宿泊料安くて、バイキング無料

安い宿泊料なのでこんなもんかって感じですが、古さが目立ちます。せめて隅々まで掃除してほしいなぁ。 ベッドがびっくりする小ささ。身長低い私がそう感じるので、身長高い人は足出ませんか？ 部屋のタオルとかも使い込んだ色褪せた硬めのタオルで。 すごく寒い日だったんですが、エアコンなかなか暖まらず、寝るときは着てきたアウターを着て寝ました。 朝食バイキングは無料なので、あるだけありがたい。 宿泊料安いので我慢できますが、リピートはしないかもなー。
Stayed 1 night in Feb 2025

8/10 Good

???

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

あきこ

Disliked: Cleanliness, property conditions & facilities
値段相応で良かったです。
Stayed 1 night in Feb 2025

4/10 Poor

Yuko

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
駐車場の説明無く駐車場対応の職員さんのものの言い方が腹立ちました。 部屋の清掃がちゃんとしてなくて、ゴキブリがしんでたし、トイレ汚かったし、床にゴミが沢山落ちてました。
Stayed 2 nights in Feb 2025

8/10 Good

Satoshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅に近くて良かったです。
Stayed 1 night in Jan 2025

6/10 Okay

numata

Business traveler
Disliked: Cleanliness, staff & service, room comfort
チェックイン時に歯ブラシ等が部屋に置いてないことの説明がなかった。
Stayed 1 night in Feb 2025