Matsue Universalhotel

3.0 star property

Choose dates to view prices

Photo gallery for Matsue Universalhotel

Lobby
Laundry room
Free daily buffet breakfast
Exterior
Single Room, 1 Bedroom, Smoking | Free WiFi

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry
  • Housekeeping

Explore the area

View in a map
471 Asahimachi, Matsue, Shimane, 690-0003
  • Place, Lake Shinji
    ‪11 min walk‬
  • Place, Shimane Art Museum
    ‪12 min walk‬
  • Place, Matsue Castle
    ‪3 min drive‬
  • Airport, Izumo (IZO)
    ‪28 min drive‬

Room options

Single Room, 1 Bedroom, Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

Twin Room, 2 Bedrooms, Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Single Room, 1 Bedroom, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

Twin Room, 2 Bedrooms, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Triple Room, 3 Bedrooms, Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Double Room, 1 Double Bed, Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Double Room, 1 Double Bed, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Single Room, 1 Bedroom, Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

Single Room, 1 Bedroom, Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

Single Room, 1 Bedroom, Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

Single Room, 1 Bedroom, Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

Double Room, 1 Double Bed, Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Double Room, 1 Double Bed, Smoking

  • Sleeps 3
  • 1 Double Bed

Double Room, 1 Double Bed, Smoking

  • Sleeps 3
  • 1 Double Bed

Double Room, 1 Double Bed, Smoking

  • Sleeps 3
  • 1 Double Bed

Single Room, 1 Bedroom, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

Single Room, 1 Bedroom, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

Single Room, 1 Bedroom, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

Single Room, 1 Bedroom, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

Double Room, 1 Double Bed, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Double Room, 1 Double Bed, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Double Room, 1 Double Bed, Non Smoking

  • Sleeps 3
  • 1 Double Bed

Double Room, 1 Double Bed, Non Smoking

  • Sleeps 3
  • 1 Double Bed

Twin Room, 2 Bedrooms, Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

  • Sleeps 3
  • 1 Twin Bed and 1 Twin Sofa Bed

Triple Room, 3 Bedrooms, Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Triple Room, 3 Bedrooms, Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Triple Room, 3 Bedrooms, Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Triple Room, 3 Bedrooms, Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

  • Sleeps 4
  • 1 Twin Bed and 3 Twin Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

  • Sleeps 4
  • 1 Twin Bed and 2 Twin Sofa Beds

Twin Bed Room Non Smoking

  • Sleeps 2

Triple Non Smoking

  • Sleeps 3

Double Room -Smoking

  • Sleeps 2

Double Room Non-Smoking

  • Sleeps 2

Standard Single Room Non Smoking

  • Sleeps 1

Triple -Smoking

  • Sleeps 3

Twin Bed Room-Smoking

  • Sleeps 2

Standard Single Room Smoking

  • Sleeps 1

About the neighborhood

Matsue

Matsue Universalhotel places you within a 10-minute stroll of Mefu Shrine and Shirakata Tenman-gu Shrine. This 316-room, 3-star hotel has conveniences like free breakfast, a restaurant, and free in-room WiFi.

What's nearby

  • Lake Shinji - 11 min walk - 0.6 miles
  • Shimane Prefectural Art Museum - 11 min walk - 0.6 miles
  • Shimane Art Museum - 12 min walk - 0.7 miles
  • Shinjiko Ohashi Bridge - 15 min walk - 0.8 miles
  • Matsue Castle - 3 min drive - 1.6 miles

Getting around

  • Matsue Station - 7 min walk
  • Izumo Airport (IZO) - 33 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪出雲そば たたらや - ‬7 min walk
  • ‪ドトールコーヒーショップ - ‬7 min walk
  • ‪根っこ - ‬2 min walk
  • ‪はなの舞 - ‬1 min walk

About this property

Matsue Universalhotel

Guests staying at Matsue Universalhotel enjoy free WiFi in public areas, laundry facilities, and a vending machine. The 24-hour front desk has staff always at the ready.
Guests can enjoy free WiFi and flat-screen TVs. Bathrooms have hair dryers, free toiletries, and slippers. Electric kettles are also standard.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 8:30 AM
  • A restaurant
  • Hosted evening meal available daily for a fee of JPY 1

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Air conditioning

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Hosted evening meal: JPY 1

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
  • Check-in: 4:00 PM
  • Check-out: 10:00 AM
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property only accepts cash.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • There are no elevators.
  • Parking has height restrictions.

Property is also known as

Matsue Universalhotel Hotel
Matsue Universalhotel Matsue
Matsue Universalhotel Hotel Matsue

Frequently asked questions

Are free cancellation options available at Matsue Universalhotel ?

Matsue Universalhotel provides free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Matsue Universalhotel ?

As of Mar 28, 2026, prices found for a 1-night stay for 2 adults at Matsue Universalhotel on Apr 10, 2026 start from $47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Matsue Universalhotel ?

This hotel is located in Matsue, a short 13-minute walk from Shimane Prefectural Art Museum and also 13 minutes on foot from Shimane Art Museum. You'll also find Shinjiko Ohashi Bridge and Lake Shinji less than a mile away.

Is parking available on site at Matsue Universalhotel ?

No, this hotel doesn't offer parking.

Does Matsue Universalhotel include a casino on the premises?

No, Matsue Universalhotel doesn't have a casino.

Will I find an indoor pool at Matsue Universalhotel ?

No, there is no indoor pool at this hotel.

Is Matsue Universalhotel a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like slippers as well as a restaurant and free breakfast.

Does Matsue Universalhotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Matsue Universalhotel have a restaurant with a breakfast menu?

Yes, Matsue Universalhotel serves free buffet breakfast each morning from its restaurant.

Will Matsue Universalhotel allow pets to stay for free?

No, pets aren't allowed at Matsue Universalhotel .

Does Matsue Universalhotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Matsue Universalhotel ?

The closest major airport to Matsue Universalhotel is Izumo Airport (IZO), which is 15.3 mi away (33 minutes by car). Another top airport is Yonago Airport (YGJ), which is located 19.4 mi away (50-minute drive).

Are there rooms with balconies that I can book at Matsue Universalhotel ?

No, at Matsue Universalhotel , there aren't any guestrooms that list a balcony.

Matsue Universalhotel Reviews

Reviews

6.8
Rating 10 - Excellent. 76 out of 421 reviews
Rating 8 - Good. 125 out of 421 reviews
Rating 6 - Okay. 138 out of 421 reviews
Rating 4 - Poor. 50 out of 421 reviews
Rating 2 - Terrible. 32 out of 421 reviews

5.8/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

Reviews

8/10 Good

Duke

Traveled with partner
Liked: Amenities, property conditions & facilities
Could be cleaner a bit but it was fine
Stayed 1 night in Dec 2025

6/10 Okay

Seisho

Liked: Staff & service
Disliked: Cleanliness
It’s was cheap but it was an Old building, staining on floors, dinged and needing updating and repair
Stayed 1 night in Sep 2025

10/10 Excellent

Richard

Liked: Staff & service
Across the street from the train station, deteriorating surfaces throughout the hallways, the elevators and the rooms! That being said, with the exceptional friendliness of the staff at check-in, the phenomenal breakfast and dinner, for free, as well as the service displayed by taking my baggage up to the room and leaving a smiley note was exceptional!! I believe for being a Solo Traveler and just stand for one night, I can put up with a lot of minutiae, for the low price for the accommodation and the tremendous amount of food morning and evening with an exceptionally courteous and smiling reception staff and food caterers I would highly suggest people stay here and ignore the oldness and and some of the areas in the bathroom some mold because equality of the dinner and breakfast is beyond belief and it is free for a small room price! Thanks staff!
Stayed 1 night in Oct 2025

10/10 Excellent

Thu Lan

Stayed 1 night in Jul 2025

8/10 Good

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff here make a good hotel better. Front desk and housekeeping are very helpful and friendly. This hotel was a good value and an excellent location
Stayed 2 nights in Mar 2025

8/10 Good

Ayana

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

えり

Liked: Amenities
確かに年期の入った建物なのでそこは否めませんが、スタッフの方々も優しく立地も良くて何よりこの値段で泊まれるなんて素晴らしいと思います。駐車場を利用させてもらったのですが収納?される形なので、途中忘れ物を取りに戻るのが難しそうなのが注意でした。そして朝晩ご飯付きなのが本当に凄すぎます。どちらも定食屋さん並に品数があり美味しかったです。また松江へ行くことがあれば、またぜひ泊まりたいです!
Stayed 1 night in Dec 2025

6/10 Okay

Haruka

Stayed 1 night in Nov 2025

8/10 Good

TAKUTO

Stayed 1 night in Dec 2025

10/10 Excellent

??

Stayed 1 night in Dec 2025

2/10 Terrible

TAKASHI

Disliked: Cleanliness, amenities, property conditions & facilities
3泊で予約しているのにチェックイン時に1泊の料金で請求された。宿泊数が理解できていない。また、清掃は不要で交換タオルをドアノブに掛けて下さいと依頼したのに部屋の中に入っていた。情報共有がされていないと心配になった。
Stayed 3 nights in Dec 2025

8/10 Good

けんと

Stayed 1 night in Dec 2025

10/10 Excellent

キョウイチ

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2025

8/10 Good

Chie

Traveled with family
Disliked: Amenities, property conditions & facilities
建物の古さは否めないが、寝るだけなら差し支えない。 エアコンの効きは悪かったが、つけなくてもある程度暖かかった。 朝・夕食付きでこの値段はすごい!コスパ最強! ホテルの努力を感じられた。
Stayed 1 night in Dec 2025

6/10 Okay

K otani

Liked: Property conditions & facilities
シャワーのフックが無く手に持ってのシャワー浴で、直して欲しいです
Stayed 1 night in Dec 2025

10/10 Excellent

せいや

Liked: Cleanliness, staff & service, property conditions & facilities
朝食と夕食も無料で提供し、値段もよくスタッフの対応もいい
Stayed 1 night in Dec 2025

10/10 Excellent

hiromizu

Stayed 1 night in Dec 2025

6/10 Okay

hiromizu

Stayed 1 night in Dec 2025

8/10 Good

sato

Traveled with family
Liked: Cleanliness, staff & service, amenities
大浴場が使えなかったのが残念だったが、駅からすぐすぐの場所で、コンビニやお土産など買い物にも便利だった 部屋も清潔で良かった(*^_^*) 晩御飯も朝ごはんも無料で嬉しいサービスだった またリピートしたいです
Stayed 2 nights in Nov 2025

6/10 Okay

Takahide

Disliked: Amenities, property conditions & facilities
大浴場が使用不可でした。予約前に連絡しておくべきです
Stayed 1 night in Dec 2025

6/10 Okay

KEIKO

Liked: Cleanliness
ホテルは写真と違ってかなり古かったです。しかし料金が安いうえに 朝、夕食付きでお何も問題はありません
Stayed 1 night in Dec 2025

2/10 Terrible

hiromizu

Stayed 1 night in Dec 2025

2/10 Terrible

さおり

Disliked: Cleanliness
穴あいてます
Stayed 2 nights in Nov 2025

10/10 Excellent

カズシゲ

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
諸般の事情で大浴場とサウナが使えなかったのが残念だった
Stayed 2 nights in Dec 2025

6/10 Okay

Masatsugu

無料の夕食の生姜焼き? 玉ねぎが皮部分に近いところが入っていたので固かったです。
Stayed 1 night in Dec 2025