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Matsue Excel Hotel Tokyu

4.0 star property

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Photo gallery for Matsue Excel Hotel Tokyu

A narrow street with traditional lanterns and potted plants lining the path.
A hotel room with a large bed, a desk, a chair, a small table, and a mirror.
The exterior of Excel Hotel Tokyo with a modern facade, illuminated signage, and a well-lit entrance area.
A chef in a professional kitchen with stainless steel appliances and buffet setup.
A spacious lobby with a reception desk, a staircase, and a large potted plant.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
590 Asahimachi, Matsue, Shimane, 690 0003
  • Place, Lake Shinji
    ‪12 min walk‬
  • Place, Shimane Art Museum
    ‪18 min walk‬
  • Place, Matsue Castle
    ‪4 min drive‬
  • Airport, Izumo (IZO)
    ‪50 min drive‬

Room options

View all photos for Standard Single Room

A hotel room with a bed, a desk with a television, a chair, and a nightstand with a lamp.

Standard Single Room

  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Single Room, 1 Queen Bed, Non Smoking (14.9 ㎡)

A hotel room with a bed, a desk, a chair, a television, and a wall decoration.

Standard Single Room, 1 Queen Bed, Non Smoking (14.9 ㎡)

8.6 out of 10
Excellent
(25 reviews)
  • 160 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Double Room, 1 Queen Bed, Non Smoking (17 ㎡)

A hotel room with a bed, a desk, a chair, a nightstand, and a wall-mounted lamp.

Standard Double Room, 1 Queen Bed, Non Smoking (17 ㎡)

8.6 out of 10
Excellent
(4 reviews)
  • 183 sq ft
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Twin Room, Non Smoking (17～21 ㎡)

A hotel room with two beds, a desk, a TV, and a window with curtains.

Standard Twin Room, Non Smoking (17～21 ㎡)

8.8 out of 10
Excellent
(18 reviews)
  • 183 sq ft
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Double Room, 1 King Bed, Non Smoking (29.8 ㎡)

A hotel room with a large bed, a desk, a chair, a small table, and a mirror.

Superior Double Room, 1 King Bed, Non Smoking (29.8 ㎡)

  • 320 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Twin Room, Non Smoking (Extra Bed to be provided for 3 Adults)

A hotel room with two beds, a desk, and a mirror.

Superior Twin Room, Non Smoking (Extra Bed to be provided for 3 Adults)

7.6 out of 10
Good
(7 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Single Room Non-smoking

A hotel room with a bed, a desk with a television, a chair, and a nightstand with a lamp.

Standard Single Room Non-smoking

  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Single Room For Women Only

A hotel room with a bed, a TV, a desk, and a chair.

Standard Single Room For Women Only

  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Single Room, 1 Queen Bed, Non Smoking (14.9 sqm, for 2 Guests)

A hotel room with a bed, a desk with a television, a chair, and a door leading to another room.

Standard Single Room, 1 Queen Bed, Non Smoking (14.9 sqm, for 2 Guests)

8.8 out of 10
Excellent
(12 reviews)
  • 160 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Ladies Floor Single Room, Non Smoking

A hotel room with a bed, a desk, a television, and a wall decoration.

Ladies Floor Single Room, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free WiFi

View all photos for Ladies Floor Standard Twin Room, Non Smoking

A hotel room with two beds, a desk, and a TV.

Ladies Floor Standard Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Ladies Floor Superior Twin Room, Non Smoking

A hotel room with two beds, a desk, and a mirror.

Ladies Floor Superior Twin Room, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Twin Room, Non Smoking

A hotel room with a sofa, two beds, a TV, and a desk.

Deluxe Twin Room, Non Smoking

  • 411 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

About the neighborhood

Matsue

Matsue Excel Hotel Tokyu places you within a mile (2 km) of popular attractions like Lake Shinji and Shimane Art Museum. This 163-room, 4-star hotel welcomes guests with in-room amenities like refrigerators, coffee makers, and TVs.

What's nearby

  • Lake Shinji - 12 min walk - 0.7 miles
  • Shinjiko Ohashi Bridge - 18 min walk - 1.0 mile
  • Shimane Art Museum - 18 min walk - 1.0 mile
  • Matsue Castle - 4 min drive - 1.6 miles
  • Shimane University Old Okudani Lodging - 4 min drive - 1.8 miles

Getting around

  • Matsue Station - 2 min walk
  • Yonago Airport (YGJ) - 47 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪出雲そば たたらや - ‬2 min walk
  • ‪為セバ成ル KAKERU - ‬5 min walk
  • ‪はなの舞 - ‬6 min walk
  • ‪松江うどん屋だいぜん - ‬6 min walk

About this property

Matsue Excel Hotel Tokyu

Guests of Matsue Excel Hotel Tokyu enjoy free WiFi in public areas, meeting rooms, and a vending machine. Self parking is offered for JPY 1200 per night. The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and dry cleaning/laundry. Other amenities at this luxury hotel include wedding services and a reception hall.
Guests can expect to find free WiFi and wired Internet, plus TVs with satellite channels and pay movies. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Refrigerators, coffee makers, and safes are also standard. Housekeeping is available on request.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1,200 per night)
  • Limited onsite self parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,800 for adults and JPY 1,800 for children
  • A restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Meeting rooms

Accessibility

  • Elevator

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Pay movies
  • TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately JPY 2800 for adults and JPY 1800 for children
  • Self parking fee: JPY 1200 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Matsue Tokyu
Matsue Tokyu Inn
Tokyu Inn Matsue
Matsue Excel Hotel Tokyu
Matsue Excel Tokyu
Tokyu Hotel Matsue
Matsue Excel Hotel Tokyu Hotel
Matsue Excel Hotel Tokyu Matsue
Matsue Excel Hotel Tokyu Hotel Matsue

Frequently asked questions

Is free cancellation available at Matsue Excel Hotel Tokyu?

Matsue Excel Hotel Tokyu provides free cancellation on select room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Matsue Excel Hotel Tokyu?

As of Aug 10, 2026, prices found for a 1-night stay for 2 adults at Matsue Excel Hotel Tokyu on Aug 31, 2026 start from $105, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Matsue Excel Hotel Tokyu?

This hotel is located in Matsue, a short 16-minute walk from Shinjiko Ohashi Bridge and also 17 minutes on foot from Lake Shinji. You'll also find Shimane Prefectural Art Museum and Shimane Art Museum less than a mile away.

Is there parking available at Matsue Excel Hotel Tokyu?

Yes, parking is offered for JPY 1,200 per night.

Does Matsue Excel Hotel Tokyu have luxury amenities?

Yes, some luxury features of this hotel include a deep soaking bathtub, a restaurant, and dry cleaning/laundry service.

Does Matsue Excel Hotel Tokyu feature a casino at the property?

No, Matsue Excel Hotel Tokyu doesn't have a casino.

Is there an indoor pool at Matsue Excel Hotel Tokyu?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Matsue Excel Hotel Tokyu?

Amenities that appeal to couples at this hotel include a deep soaking bathtub, free wired internet, and slippers.

Are there hot tubs at Matsue Excel Hotel Tokyu?

No, this hotel doesn't have a spa tub.

Does Matsue Excel Hotel Tokyu have a restaurant with a breakfast menu?

Yes, Matsue Excel Hotel Tokyu serves a full breakfast each morning for a surcharge from its restaurant.

Does Matsue Excel Hotel Tokyu allow pets to stay for free?

No, pets aren't allowed at Matsue Excel Hotel Tokyu.

Are there connecting rooms at Matsue Excel Hotel Tokyu?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Matsue Excel Hotel Tokyu?

The closest major airport to Matsue Excel Hotel Tokyu is Yonago Airport (YGJ), which is 15.6 mi away (47 minutes by car). Another top airport is Izumo Airport (IZO), which is located 15.3 mi away (33-minute drive).

Are there rooms with balconies at Matsue Excel Hotel Tokyu?

No, there aren't any guestrooms with balconies at Matsue Excel Hotel Tokyu.

Does Matsue Excel Hotel Tokyu have a wedding venue on site?

There are wedding services available at Matsue Excel Hotel Tokyu if that's in your vacation plans.

Matsue Excel Hotel Tokyu Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 396 out of 811 reviews
Rating 8 - Good. 296 out of 811 reviews
Rating 6 - Okay. 86 out of 811 reviews
Rating 4 - Poor. 20 out of 811 reviews
Rating 2 - Terrible. 13 out of 811 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Stacey Joelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location by the train station and very friendly staff.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All aspects of our stay was good. Would stay again.
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Ajinkya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, good service.
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

Toshiharu

Liked: Cleanliness, staff & service, property conditions & facilities
Over all it is a pretty good hotel.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best breakfast buffets I've ever had
Stayed 5 nights in Jul 2025
Verified review

8/10 Good

KutYee Nelson

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location and comfort
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and front desk staff polite. Excellent location for accessing loop bus which is necessary to get around without using taxi's.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was clean, nice and convenient. Free water and amenities.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice amenities, welcoming staff as soon as you walk in
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Akira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Typical Japanese hotel room is cramped. But hotel located just across from railway station which has a variety of eating options.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Ryo

Liked: Cleanliness, staff & service, property conditions & facilities
Bathroom was spacious and clean.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel

Very nice hotel. They gave us a free upgrade without even asking for it. The hotel and rooms are very well maintained and not dated.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Yumiko

Liked: Cleanliness, amenities
This hotel is located very near from JR Matsue Station, resultantly very convenient for moving to anywhere in and out of Matsue City.
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Good location with reasonable price

Good location with reasonable price
Stayed 1 night in Dec 2023
Verified review

6/10 Okay

Thomas

Liked: Cleanliness, staff & service, amenities
Convenient location, friendly staff and clean room. Average room size. The breakfast was one of the best I had in Japan. Parking lot next to the hotel, but it is not free. Sadly one thing almost drove me crazy, the mini fridge in the room. It was very loud and even turning it off didn't stop it from making loud noises every hour or so.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Zhixia

Liked: Cleanliness, staff & service, amenities
clean, polite and helpful
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Hidemi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff are nice and friendly
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Lingyun

Liked: Cleanliness, staff & service, amenities
Very courteous and helpful, even with little English
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

David

Happy with our choice

This hotel is in a good location, is clean and comfortable, and has a kind and helpful staff.
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Hideyuki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Probably most established in Matsue

The room is clean and comfortable. The location is close to the railway station and the limousine bus terminal. Quite convenient. Also staff are professional. Great stay.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Junko

Liked: Cleanliness, staff & service, amenities
good
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Narumi

Liked: Cleanliness, amenities, property conditions & facilities
Clean Rooms
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Mun Kin

Liked: Cleanliness, staff & service, property conditions & facilities
Not far from the train station as well as the river Bay Area.
Stayed 4 nights in Sep 2023
Verified review

8/10 Good

Cheuk Hin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
room in good condition
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

HAMID

Liked: Cleanliness
Professional staff and location near JR Station. Rooms are very small in American standards and the photos on the website are not revealing the true dimensions.
Stayed 4 nights in Jul 2025