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Lombok Plaza Hotel & Convention

3.0 star property

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Photo gallery for Lombok Plaza Hotel & Convention

A multi-level indoor pool area with red lounge chairs and a stone wall.
A modern hotel lobby with a reception desk, seating area, and a decorative wall.
A hotel lobby with red velvet chairs arranged around a central table with a teapot and cups. A large, ornate light fixture hangs from the ceiling, and a television is mounted on the wall.
A modern hotel corridor with a central atrium, featuring a glass ceiling and potted plants.
A modern hotel room with a large bed, a sofa, a wooden coffee table, and a large window with a view of the city.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Jl. Pejanggik No.8, Cakra Negara, Mataram, Lombok, 83231
  • Place, Mataram Mall
    ‪8 min walk‬
  • Place, Mayura Park
    ‪2 min drive‬
  • Place, Islamic Center NTB
    ‪3 min drive‬
  • Airport, Lombok (LOP-Lombok Intl.)
    ‪52 min drive‬

Room options

View all photos for Presidential Suite

A modern hotel room with a large bed, a bathroom with a glass enclosure, a living area with a sofa, and a TV mounted on the wall.

Presidential Suite

  • City view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room (Cabana)

A modern hotel room with a bed, a purple sofa, a coffee table, a TV mounted on the wall, and a window with curtains.

Room (Cabana)

  • 344 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room

A hotel room with a bed, a desk with a computer, a chair, a television, and a painting on the wall.

Superior Room

  • City view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite (The Plaza)

A modern hotel room with a large bed, a sofa, a wooden coffee table, and a large window with a view of the city.

Suite (The Plaza)

  • City view
  • 420 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite (Cabana)

A modern hotel room with a bed, bedside table, and a flat-screen TV mounted on the wall.

Suite (Cabana)

  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Mataram

Mataram Mall is a short stroll from Lombok Plaza Hotel & Convention, and other popular attractions like Mayura Park are within a couple of miles (3 km). This 3-star hotel has 142 guestrooms and offers conveniences like a restaurant, a full-service spa, and an outdoor pool. It's connected to a shopping center in central Mataram, and a short drive from Pura Meru and Islamic Center NTB.

What's nearby

  • Mataram Mall - 8 min walk - 0.4 miles
  • Mayura Park - 2 min drive - 1.5 miles
  • Lombok Epicentrum Mall - 3 min drive - 1.7 miles
  • Islamic Center NTB - 3 min drive - 1.9 miles
  • Mataram Immigration Office - 3 min drive - 1.9 miles

Getting around

  • Lombok (LOP-Lombok Intl.) - 46 min drive

Restaurants

  • ‪idoop hotel - ‬4 min walk
  • ‪Warung Mobil Nasi Uduk - ‬5 min walk
  • ‪Mas Yanto Chicken Noodle - ‬2 min walk
  • ‪Warung Surabaya Muslim - ‬5 min walk
  • ‪Simhae Lombok - ‬5 min walk

About this property

Lombok Plaza Hotel & Convention

At Lombok Plaza Hotel & Convention, guests enjoy a full-service spa, an indoor pool, and an outdoor pool. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 250000 per vehicle one way. The 24-hour front desk has multilingual staff ready to assist with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this spa hotel include a children's pool, free WiFi in public areas, and a hot tub.
Guests can expect to find free WiFi and LED TVs with cable channels. Bathrooms have free toiletries and slippers. Minibars, coffee makers, and safes are other standard amenities.
An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Prime Restaurant

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 323 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a provincial park
  • Pool loungers

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2011
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 250000 per vehicle (one way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: 11:30 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

Hotel Lombok Plaza
Lombok Plaza
Lombok Plaza Convention
Lombok Plaza Convention Mataram
Lombok Plaza Hotel
Lombok Plaza Hotel & Convention
Lombok Plaza Hotel & Convention Mataram
Plaza Hotel Lombok
Plaza Lombok
Plaza Lombok Hotel
Lombok Plaza Hotel Convention Mataram
Lombok Plaza Hotel Convention
Lombok Plaza & Convention
Lombok Plaza Hotel & Convention Hotel
Lombok Plaza Hotel & Convention Mataram
Lombok Plaza Hotel & Convention Hotel Mataram

Frequently asked questions

What's there to see close to Lombok Plaza Hotel & Convention?

This hotel is located in Mataram within a short 5-minute walk of Mataram Mall. You'll also find Islamic Center NTB and Lombok Epicentrum Mall within a short drive.

How much does it cost to stay at Lombok Plaza Hotel & Convention?

As of Jul 4, 2026, prices found for a 1-night stay for 2 adults at Lombok Plaza Hotel & Convention on Jul 5, 2026 start from $66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Lombok Plaza Hotel & Convention?

Yes, self parking is offered for free at the hotel.

Is there a spa available at Lombok Plaza Hotel & Convention?

There is a full-service spa available for guests to enjoy and services include aromatherapy, body treatments, mani/pedis, and massages.

Does Lombok Plaza Hotel & Convention have a casino on the premises?

No, Lombok Plaza Hotel & Convention doesn't have a casino.

Will I find an indoor pool at Lombok Plaza Hotel & Convention?

Yes, this hotel has an indoor pool as well as an outdoor pool and a hot tub.

Is Lombok Plaza Hotel & Convention good for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a bar/lounge.

Does Lombok Plaza Hotel & Convention have a hot tub?

No, this hotel doesn't have a spa tub.

Does Lombok Plaza Hotel & Convention feature a restaurant that includes a breakfast menu?

Yes, Lombok Plaza Hotel & Convention serves a cooked-to-order breakfast for a surcharge each morning at Prime Restaurant.

Will Lombok Plaza Hotel & Convention allow pets to stay free of charge?

No, pets and service animals aren't allowed at Lombok Plaza Hotel & Convention.

Does Lombok Plaza Hotel & Convention have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Lombok Plaza Hotel & Convention?

The closest major airport to Lombok Plaza Hotel & Convention is Lombok (LOP-Lombok Intl.), which is 19.9 mi away (46 minutes by car).

Can I book a room with a balcony at Lombok Plaza Hotel & Convention?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy city and pool views.

Does Lombok Plaza Hotel & Convention host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Lombok Plaza Hotel & Convention.

Lombok Plaza Hotel & Convention Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 2 out of 26 reviews
Rating 8 - Good. 9 out of 26 reviews
Rating 6 - Okay. 14 out of 26 reviews
Rating 4 - Poor. 0 out of 26 reviews
Rating 2 - Terrible. 1 out of 26 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

dvid

Liked: Cleanliness, staff & service, room comfort

Lombok Plaza Hotel is the best

Lombok Plaza Hotel is the best But room not to big
Stayed 1 night in Jun 2017
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very good

저렴해서 기대 안했는데 깔끔하고 좋았어요~룸서비스 직원 친절해서 놀랐어요
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Neues "Business" Hotel, für ein, zwei Nächte OK.

Neues großes Hotel, auf Business ausgerichtet. Zimmer ok, aber sehr schlicht. Groß genug wären sie für einen Sessel oder so, aber nix gemütliches zu finden. Bad OK, aber erste Schimmelspuren an den Fugen in der Dusche. Bei dem Klima nicht leicht zu vermeiden, für ein neues Hotel dennoch ungut. Personal freundlich, spricht überwiegend aber kaum Englisch. Pool nett, wenn wenig Betrieb kann man richtig schwimmen. (Der Safe ging bei mir nicht, die Anleitung taugte nix, so mussten zwei Leute kommen und fünf Minuten dran rumfummeln bis er ging, alles nicht so professionell wie es sein möchte). Frühstück gut, hauptsächlich indonesisch.
Verified

6/10 Okay

nugroho

hotel yg strategis,kebersihan dan kenyamanannya bagus,hanya saja untuk sarapan di hotel makanannya agak kurang rasa mungkin perlu lebih di perbaiki, dan untuk kunci tiap kamar baiknya diberikan 2bh karena agak menyulitkan klau hanya 1bh supaya lebih nyaman jika 1 kamar diisi berdua atau lebih.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable hotel, great staff.

Great staff, included breakfast was better than what you'd expect. The signal for WiFi in our room was too weak, you'd either want a room closer to a router or use WiFi in lobby only. A little overpriced for Lombok, though.
Verified

2/10 Terrible

Jinn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verste hotellopplevelsen jeg har hatt. Innrøkt rom med brennmerker over alt. Personalet snakker meget dårlig engelsk.
Verified

6/10 Okay

nur

Bintang 3 bukan 4

Hotel ini bintang 3 (informasi front desk hotel) bukan bintang 4 sebagai mana disebut di situs ini. Kesan menginap: biasa saja, so so lah
Verified

6/10 Okay

nur

Liked: Staff & service

Overrated by hotels.com

Menurut receptionist ini hotel bintang 3, pelayanan maupun asilitas hotel juga standar bintang 3, kesalahan pencantuman bintang ada di hotels.com
Verified

6/10 Okay

Anthony

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Dissapointed

The first room we were shown,was not to standard and dirty, after refusing the room we were given another room which was clean and matched the description of the booked room. The swimming pool was very cold, if the hotel has rented the pool for a birthday party then do not expect to use it and if your room looks out over the pool expect screaming kids.Smoking seems to be allowed everywhere,including reception where you will be subjected to it whilst booking in.The one highlight was a surprise birthday cake for my wife brought to the room with singing staff!
Verified

6/10 Okay

shane

Liked: Cleanliness

Good for a stop over

This is a good hotel to have a one or two night stay. Not much in the area to see or do. We used this hotel as a stop over between the Gili Islands from the Airport. I would not plan a vacation here, but it was a good clean hotel for a single night sleep.
Verified

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lombok Plaza Mataram

I enjoyed my week at Lombok Plaza. The staff and facilities were of a very high standard. The staff were able to assist promptly when required and were very friendly as well.
Verified

6/10 Okay

Anaïs

Liked: Cleanliness, property conditions & facilities, room comfort

hôtel correct

2 nuits a Lombok mais rien a faire dans le quartier Mataram il faut choisir senginni ou kuta
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Gutes Stadthotel.

Sehr gutes Restaurant im Hotel. Pool ist einladend.
Verified

6/10 Okay

Verified traveler

Good Location but Room has No View.

The hotel location is good. As we do not really speak the language, it is not that easy to get information from the hotel. Room is average with no view, you are looking into another wall.
Verified

8/10 Good

Satria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

near to culinary area, comfort bed and nice staff
Verified

8/10 Good

Tony Pillay

Liked: Cleanliness, staff & service, property conditions & facilities

Rooms are spacious and comfortable.

My three nights at the Lombok Plaza were relaxed as staff were very responsive to my needs and the level of noise minimal .
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First of all, I want to say that the hotel room, the pool, restaurant and staff were nice. However, the area doesn't have much to do and it is quite far from the beach. We had little to no wifi signal in our room. I would also not consider this a four star hotel. This would have been a good business hotel to stay in.
Verified

8/10 Good

ひろりん

Disliked: Cleanliness, staff & service

まあまあ

部屋は価格に対して可もなく不可もなし　朝食はあまり満足「がいかなかった。LGのTV画質が酷い。LGのエアコン煩い。
Verified

6/10 Okay

kimts

Liked: Staff & service

롬복 문화유적 관광에 적합한 위치

휴양 컨셉 여향을 위한다면 위치가 뛰어난 편은 아닙니다. 승기기까지 차로 약 30분정도 가야합니다. 마따람을 중심으로한 문화유적 관광에는 적합한 위치입니다. (메루사원 도보가능) 호텔은 사진만큼 깨끗하진 않지만 지낼만합니다.
Verified

6/10 Okay

Indra Wahjudi

Liked: Property conditions & facilities
Disliked: Staff & service

Niet volgens verwachting.

Niet helemaal tevreden , we hebben niet roken kamer bestelt en krijgt stink roken kamer.
Verified

8/10 Good

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

We were looking for something clean and nice and this was it. We were very please with our stay in this hotel. Great location and a great place to spend the night.
Verified

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and Modern

We loved our stay in Lombok Plaza Hotel. We chose the deluxe room for a little extra and it was well worth it. We had a large room with King bed and it was away from the noisy corridors and people traffic! The open stairs does make the upper levels noisy but we didnt hear any of that. The breakfast was a wonderful Indonesian mix and very healthy. Coffee good quality and delicious little sweets! The swimming pool says it is open between 7 am and 9 pm but they start cleaning at 7am so you cannot use it until 8am! And then they clean again before 9pm!! But over all the 20 meter pool was great when we could use it! Position of hotel is very central.
Verified

6/10 Okay

insearchofit

Liked: Cleanliness, staff & service

Good business hotel western standards

Only one night, but enough to realise that it was a 4* by Lombok standards but 3* in say Singapore. Good but very cold pool. Bed very comfortable. All staff good check in easy - even checked in at 11am Recommended for Mataram ( very similar to Denpasar ) close to shopping mall - don't bother. Supermarket next door.
Verified

6/10 Okay

Verified traveler

it worth the money your pay for

too much mosquito in room
Verified

6/10 Okay

Verified traveler