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Four Points by Sheraton Johor Bahru

4.0 star property

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Photo gallery for Four Points by Sheraton Johor Bahru

A spacious indoor area with multiple tables and chairs, large windows, and a wooden floor.
A modern kitchen with wooden cabinetry, pendant lighting, and a central island.
A hotel room with a large bed, a sofa, a TV, and a window with curtains.
A modern living room with a flat-screen TV, leather sofas, a coffee table, and a large window with curtains.
A swimming pool with clear blue water, surrounded by lounge chairs and potted plants, with a view of greenery outside.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Jalan Persiaran Seri Alam Bandar Seri, Alam, Masai, Johor, 81750
  • Place, MARA University of Technology Pasir Gudang Campus
    ‪5 min drive‬
  • Place, University of Kuala Lumpur - Malaysian Institute of Industrial Technology
    ‪8 min drive‬
  • Place, AEON Tebrau City
    ‪11 min drive‬
  • Airport, Johor Bahru (JHB-Senai Intl.)
    ‪37 min drive‬

Room options

View all photos for Junior Family Suite

Minibar, in-room safe, free cribs/infant beds, free WiFi

Junior Family Suite

  • Sleeps 3
  • Free WiFi

View all photos for Deluxe King Room

Minibar, in-room safe, free cribs/infant beds, free WiFi

Deluxe King Room

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Twin Room

Minibar, in-room safe, free cribs/infant beds, free WiFi

Deluxe Twin Room

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony | Minibar, in-room safe, free cribs/infant beds, free WiFi

Deluxe Room, 1 King Bed, Balcony

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds

A hotel room with two beds, a wall-mounted TV, and artwork on the wall.

Deluxe Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Balcony

A modern living room with a sofa, a coffee table, a TV, and artwork on the walls.

Premium Room, 1 King Bed, Balcony

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 2 Twin Beds

A hotel room with a large bed, a sofa, a TV, and a window with curtains.

Premium Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Apartment, 1 Double Bed, Balcony

Family Apartment, 1 Double Bed, Balcony | Minibar, in-room safe, free cribs/infant beds, free WiFi

Family Apartment, 1 Double Bed, Balcony

  • Sleeps 6
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Masai

Four Points by Sheraton Johor Bahru places you within a 15-minute drive of popular attractions such as AEON Tebrau City and Austin Heights Water & Adventure Park. This 4-star hotel has 150 guestrooms and offers an indoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • MARA University of Technology Pasir Gudang Campus - 5 min drive - 1.9 miles
  • University of Kuala Lumpur - Malaysian Institute of Industrial Technology - 8 min drive - 4.0 miles
  • AEON Tebrau City - 11 min drive - 6.3 miles
  • Toppen Shopping Centre - 11 min drive - 6.5 miles
  • Austin Heights Water & Adventure Park - 15 min drive - 9.0 miles

Getting around

  • Kempas Baru Station - 18 min drive
  • Admiralty Station - 20 min drive
  • Senai International Airport (JHB) - 43 min drive

Restaurants

  • ‪Zus Coffee Jalan Lembah 16 - ‬11 min walk
  • ‪Restoran Azie & Rozi Tomyam - ‬6 min walk
  • ‪Restoran Al-Alif - ‬15 min walk
  • ‪Mr Lok Lok - ‬11 min walk
  • ‪Restaurant Kim Lee - ‬6 min walk

About this property

Four Points by Sheraton Johor Bahru

Four Points by Sheraton Johor Bahru features an indoor pool, a children's pool, and a 24-hour gym. Free parking is available if you drive. Front-desk staff can answer questions 24/7, and assist with luggage storage, tours or tickets, and securing valuables. Additional amenities include a sauna, free WiFi in public areas, and a business center.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have free toiletries, slippers, and bidets. Refrigerators, minibars, and coffee makers are also standard.
An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 64.80 for adults and MYR 43.20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Mesh

Things to do

  • 24-hour gym
  • Children's pool
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center

Outdoors

  • Pool loungers

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2026
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Chef service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for MYR 130.0 per stay
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MYR 64.80 for adults and MYR 43.20 for children
  • Rollaway bed fee: MYR 130.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Noise-free rooms can't be guaranteed.

Property is also known as

Amansari Residence Resort Masai
Amansari Residence Resort
Amansari Residence Masai
Amansari Residence
Amansari Residence Hotel Masai
Amansari Residence Resort Johor/Masai
Amansari Residence Masai
Amansari Residence Resort Hotel
Amansari Residence Resort Masai
Amansari Residence Resort Hotel Masai

Frequently asked questions

Is a free cancellation option available at Four Points by Sheraton Johor Bahru?

Four Points by Sheraton Johor Bahru offers free cancellation on some room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Four Points by Sheraton Johor Bahru?

As of Jun 25, 2026, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Johor Bahru on Jul 5, 2026 start from $83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Four Points by Sheraton Johor Bahru?

This hotel is located in Masai, close to AEON Tebrau City, Sembawang Park, and Toppen Shopping Centre. You'll also find The Mall and Johor Bahru Ferry Terminal nearby.

Will I be able to park at Four Points by Sheraton Johor Bahru?

Yes, self parking is offered for free at the hotel.

Does Four Points by Sheraton Johor Bahru have a casino on the premises?

No, Four Points by Sheraton Johor Bahru doesn't have a casino.

Will I find an indoor pool at Four Points by Sheraton Johor Bahru?

Yes, this hotel has an indoor pool.

Is Four Points by Sheraton Johor Bahru good for couples?

There are many amenities for couples at this hotel, including a chef service and in-room massages as well as a restaurant.

Does Four Points by Sheraton Johor Bahru have a hot tub?

No, but this hotel does have a sauna.

Does Four Points by Sheraton Johor Bahru feature a restaurant that includes a breakfast menu?

Yes, Four Points by Sheraton Johor Bahru serves buffet breakfast for a surcharge each morning at The Mesh.

Will Four Points by Sheraton Johor Bahru allow pets to stay free of charge?

No, pets and service animals aren't allowed at Four Points by Sheraton Johor Bahru.

Does Four Points by Sheraton Johor Bahru have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Four Points by Sheraton Johor Bahru?

The closest major airport to Four Points by Sheraton Johor Bahru is Seletar Airport (XSP), which is 21 mi away (47 minutes by car). Another top airport is Senai International Airport (JHB), which is located 26.7 mi away (43-minute drive).

Can I book a room with a balcony at Four Points by Sheraton Johor Bahru?

Yes, some guestrooms at Four Points by Sheraton Johor Bahru offer a balcony.

Four Points by Sheraton Johor Bahru Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 27 out of 144 reviews
Rating 8 - Good. 49 out of 144 reviews
Rating 6 - Okay. 43 out of 144 reviews
Rating 4 - Poor. 19 out of 144 reviews
Rating 2 - Terrible. 6 out of 144 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Darshan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was satisfactory and the staff were all friendly and helpful :)
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

K MOHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay at aman sari resort

Very happy
Stayed 1 night in Nov 2024
Verified

6/10 Okay

Muhammad Akashah Bin Che

Huge area of improvement l must say….
Stayed 1 night in Jan 2025
Verified

6/10 Okay

Siti Aisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a triple room but got a double room instead. But it was too late at night when we checked in so we just slept.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Slightly above average

Aircon unit tak sejuk. Setting up to max and it feels moderate. Moderate experience
Stayed 2 nights in Jun 2024
Verified

4/10 Poor

Danny

Disliked: Cleanliness, staff & service, property conditions & facilities
Check in and check out was slow. Exit from basement parking was poorly lighted and no clear exit signage. No knives was given for meals, how do one spread butter on bread without knives?
Stayed 3 nights in Apr 2024
Verified

6/10 Okay

GAYATRI

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
very poor experience. Food choice was limited for breakfast. rooms aircond was a prob.
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Muhammad

Liked: Cleanliness
👍
Stayed 1 night in Dec 2023
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Matress are hard. Fridge not working. Hot water not working fully.
Stayed 1 night in Oct 2020
Verified

8/10 Good

JONG OH

Liked: Cleanliness, staff & service

가성비 최고

가격대비 아침조식이나 교통,주차등 편리함
Stayed 1 night in Jul 2020
Verified

10/10 Excellent

Zulfazlisuhadi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Salam Sejahtera Malaysia. Percutian 4hari 3malam Di AmanSari Residence Resort Seri Alam Johor sangat berbaloi. sangat berbaloi. Wifi free Breakfast free Parking free Tempah bilik standard dapat upgrade bilik besar mcm suite room free juga. Petugas2 hotel yg sangat peramah Security Coffee house makan sedap, Bilik tidur bersih. terima kasih banyak2 pada Shalan duty manager John senior front office Liana yg sangat membantu. Terima kasih Zulfazli Suhadi.
Stayed 3 nights in Jul 2020
Verified

6/10 Okay

Ianziz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve to set the television for a channel. But the reception is poor. I end up watching netflix via my laptop.
Stayed 2 nights in Jun 2020
Verified

8/10 Good

yann

Liked: Cleanliness, staff & service
+The room is spacious.bathroom is clean. the breakfast selection is limited but good & tasty.
Stayed 1 night in Feb 2020
Verified

6/10 Okay

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Lanskap yang cantik dan kolam renang yang amat memuaskan
Stayed 1 night in Dec 2019
Verified

6/10 Okay

Betty

Liked: Staff & service
Bathroom n water pressure very good. Towels r hard n old. Floor carpet looked dirty. Need to improve food for breakfast.
Stayed 2 nights in Jan 2020
Verified

4/10 Poor

Saha

Liked: Staff & service
The receptionist request for extra tax!! I said tax included in the inline payment
Stayed 1 night in Dec 2019
Verified

6/10 Okay

HOYOUNG

그저 그럼

위생이 그리 좋지 않음
Stayed 1 night in Oct 2019
Verified

2/10 Terrible

Wai Seng

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

bad stay....no more next time

no hot water for shower got mosquito in the room
Stayed 1 night in Oct 2019
Verified

6/10 Okay

Chandra

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Aircond noisy, could not get a good sleep.
Stayed 1 night in Aug 2019
Verified

6/10 Okay

Verified traveler

The appropriate location
Stayed 1 night in Jul 2019
Verified

4/10 Poor

Verified traveler

Disliked: Amenities, property conditions & facilities
Facilities are not well maintained, staff look incompetent and lost at times
Stayed 2 nights in Jul 2019
Verified

8/10 Good

Haru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sangat selesa
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Selesa dan sesuai bagi tujuan riadah atau bisnes
Stayed 1 night in Jun 2019
Verified

2/10 Terrible

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Travel on 14 and checked-out on 16 Jun’19 Room number: 3216 14’Jun - Upon arriving 3pm inside the room discover the hot water not working. - Phone line are dead. - The door latch sliding door broken and unable locked properly and poses real danger especially for kids. - Called for Technician and manage to fix and working but still the water not to moderate temperature (reason there is a loose connectivity). 15’Jun - Next morning again, NO hot water had to call receptionist via mobile since phone line are still dead. - Technician came and have a look and again somehow have repaired finally. - After came back, at evening the freaking hot water are still not working and had to wait for technician again as we are rushing for late evening function with my kids and wife are not freshen-up. - Came back from evening function and another headache Air-Conditioning not cooling enough. - After series and series problem technician came in and out (3216 looks like a party room). - I called your receptionist and phone line transfer to duty manager on shift. He agreed to offer upgrade from Deluxe Room, Balcony to Junior Suite, Balcony which is at middle of the night. - I went and check Junior Suite rooms and apparently both rooms also just started operating and running on 1.0 HP expecting to cool the room. - Typical excuse given by the Manager via the phone call (multiple people are using at the same time) hence causing hot water not working.
Stayed 2 nights in Jun 2019