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Best Western Plus Hotel La Joliette

4.0 star property
Hotel with an indoor pool, 4-minute walk to Les Terrasses du Port

Choose dates to view prices

Photo gallery for Best Western Plus Hotel La Joliette

Bar (on property)
Terrace/patio
Deluxe Room, 1 Queen Bed, Non Smoking, Terrace (Twin bed on request) | Premium bedding, minibar, in-room safe, individually decorated
Exterior
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Room service
  • Housekeeping

Explore the area

View in a map
49 Avenue Robert Schuman, Marseille, Bouches-du-Rhone, 13002
  • Place, Les Terrasses du Port
    ‪3 min walk‬
  • Place, Museum of European and Mediterranean Civilisations
    ‪11 min walk‬
  • Place, Grand Port Maritime de Marseille
    ‪14 min walk‬
  • Airport, Marseille (MRS-Marseille - Provence)
    ‪23 min drive‬

Room options

View all photos for Comfort Room, 1 Queen Bed

Comfort Room, 1 Queen Bed | Premium bedding, minibar, in-room safe, individually decorated

Comfort Room, 1 Queen Bed

7.6 out of 10
Good
(9 reviews)
  • 140 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, individually decorated

Superior Room, 1 Queen Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking, Terrace (Twin bed on request)

Deluxe Room, 1 Queen Bed, Non Smoking, Terrace (Twin bed on request) | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 Queen Bed, Non Smoking, Terrace (Twin bed on request)

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Twin bed on request)

Deluxe Room, 1 King Bed, Non Smoking (Twin bed on request) | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Non Smoking (Twin bed on request)

9.0 out of 10
Wonderful
(2 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 Queen Bed, Non Smoking, Mezzanine (Living Room;with Sofabed)

Family Room, 1 Queen Bed, Non Smoking, Mezzanine (Living Room;with Sofabed) | Premium bedding, minibar, in-room safe, individually decorated

Family Room, 1 Queen Bed, Non Smoking, Mezzanine (Living Room;with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

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About the neighborhood

Marseille

Located in Old Port of Marseille within a 5-minute walk of Les Terrasses du Port, Best Western Plus Hotel La Joliette is within a mile (2 km) of other popular attractions like Museum of European and Mediterranean Civilisations. This 4-star hotel has 63 guestrooms and offers an indoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Les Terrasses du Port - 3 min walk - 0.2 miles
  • Le Panier - 8 min walk - 0.5 miles
  • Marseille Ferry Terminal - 8 min walk - 0.5 miles
  • Museum of European and Mediterranean Civilisations - 11 min walk - 0.6 miles
  • Grand Port Maritime de Marseille - 14 min walk - 0.8 miles

Getting around

  • Joliette Station - 1 min walk
  • Arenc Le Silo Tram Station - 14 min walk
  • Marseille - Provence Airport (MRS) - 18 min drive

Restaurants

  • ‪Burger King - ‬2 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Gilberte & Marguerite - ‬3 min walk
  • ‪CôtéSushi - ‬2 min walk
  • ‪Frisch Süßes - Berliner Kebap - ‬1 min walk

About this property

Best Western Plus Hotel La Joliette

Hotel with an indoor pool, 4-minute walk to Les Terrasses du Port
Guests staying at Best Western Plus Hotel La Joliette enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. Offsite parking is offered for a fee. The 24-hour front desk has multilingual staff ready to assist with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include a 24-hour business center, a computer station, and a library.
40-inch LED TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include minibars, coffee makers, and free local calls.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Nov 23 - Nov 24
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • Offsite parking available (EUR 30 per day); discounts available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 19 per person
  • A bar/lounge
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • Library
  • Stereo
  • TV in common areas

Family friendly

  • High chair
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Grab bar in shower (28 inches high)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 5 floors
  • Built in 2011
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 40-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 10 per pet, per night
  • Dogs and cats only
  • 1 total (10 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: EUR 100 per accommodation, per stay
  • A tax is imposed by the city: EUR 3.25 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 19 per person
  • Nearby parking fee: EUR 30 per day (525 ft away)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, ANCV Chèques-vacances, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-2:00 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers discounted parking nearby.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, ANCV Chèques-vacances, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Pool access available from 9:00 AM to 10:00 PM.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Best Western Hotel Joliette
Best Western Joliette
Best Western Plus Hotel Joliette
Best Western Plus Joliette
Best Western La Joliette
Best Plus Joliette Marseille
Best Western Plus Hotel La Joliette Hotel
Best Western Plus Hotel La Joliette Marseille
Best Western Plus Hotel La Joliette Hotel Marseille

Frequently asked questions

What's there to do close to Best Western Plus Hotel La Joliette?

This hotel is situated in Old Port of Marseille, just steps from Docks of Joliette, and within a 10-minute walk of Les Terrasses du Port and Cathedral la Major. You'll also find Marseille Provence Cruise Terminal and Grand Port Maritime de Marseille within a short drive.

How much does it cost to stay at Best Western Plus Hotel La Joliette?

As of Nov 17, 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Hotel La Joliette on Nov 23, 2025 start from $118.53, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Best Western Plus Hotel La Joliette?

No, there isn't parking at the hotel but you'll find nearby parking for EUR 30 per day (discounts available).

Does Best Western Plus Hotel La Joliette feature a casino on the premises?

No, Best Western Plus Hotel La Joliette doesn't have a casino.

Will I find an indoor pool at Best Western Plus Hotel La Joliette?

Yes, this hotel has an indoor pool. Guests have pool access between 9:00 AM and 10:00 PM.

Is Best Western Plus Hotel La Joliette a good place to stay for couples?

Amenities that appeal to couples at this hotel include around-the-clock room service, a minibar, and premium bedding.

Does Best Western Plus Hotel La Joliette have a hot tub?

No, there isn't a spa tub at this hotel.

Does Best Western Plus Hotel La Joliette have a restaurant with a breakfast menu?

Yes, Best Western Plus Hotel La Joliette serves buffet breakfast each morning for a surcharge from its snack bar.

Will Best Western Plus Hotel La Joliette allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Best Western Plus Hotel La Joliette for a fee of EUR 10 per pet, per night.

Does Best Western Plus Hotel La Joliette have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Best Western Plus Hotel La Joliette?

The closest major airport to Best Western Plus Hotel La Joliette is Marseille - Provence Airport (MRS), which is 14.5 mi away (18 minutes by car).

Are there rooms with balconies at Best Western Plus Hotel La Joliette?

Yes, some guestrooms at this hotel offer either a furnished lanai or a terrace.

Best Western Plus Hotel La Joliette Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 176 out of 389 reviews
Rating 8 - Good. 143 out of 389 reviews
Rating 6 - Okay. 43 out of 389 reviews
Rating 4 - Poor. 16 out of 389 reviews
Rating 2 - Terrible. 11 out of 389 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Robbiul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were helpful , and willing to help.
Stayed 4 nights in Aug 2025

6/10 Okay

Tyler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wasn’t what I was expecting for a 4 star hotel. Not bad, not good, just OK.
Stayed 4 nights in Jul 2025

2/10 Terrible

DEBORAH

Traveled with family
the room was full of bugs and we were bitten all night. there we re 2 pillows, 1 a large cushion, which was too large to lie on, and another, very very small one that was hard and memory foam. We had an absolutely awful night. the A/C was broken in the lobby as was the revolving door. the whole experience was awful. I'd absolutely not recommend. For the price, it was awful...
Stayed 1 night in Jun 2025

4/10 Poor

Helen

Traveled with partner
Disliked: Staff & service, property conditions & facilities
too far from main attractions. Odd facility. Room was outdated and not very clean. Breakfast was good, however
Stayed 1 night in May 2025

10/10 Excellent

Robert, Yarmouth Co

Stayed 2 nights in May 2025

10/10 Excellent

Dalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, helpful receptionist
Stayed 2 nights in May 2025

6/10 Okay

Ahmet Algan

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
not a quite nice area to walk
Stayed 3 nights in Apr 2025

2/10 Terrible

alyssa

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid this hotel

This hotel is AWFUL! It is in a questionable at best neighborhood. Upon check in we were told that in order to use the pool (we weren’t planning to) we would need to call ahead and ask permission and if granted they’d give us towels. The hotel has bedbugs. Our daughter killed one. I reported it to the manager who replied, “ no it’s not a bed bug, housekeeping took a picture”… we had disposed of the one our daughter killed, so it obviously wasn’t alone. Our room smelled of urine after sightseeing all day. The safe was broken. The manager refused to let us check out early, forcing us to stay. We did, but ended up leaving anyway. The whole experience ruined our time in Marseille.
Stayed 3 nights in Apr 2025

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très confortable et au calme. Très bonne équipe. Petit déj copieux. Quelques traces d’usage mais en général un très bon hôtel
Stayed 1 night in Mar 2025

10/10 Excellent

Venkatesh

Stayed 3 nights in Feb 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend this hotel. It is nice and well located for easy walking to tourist activities. The breakfast buffet was fantastic and a highlight.
Stayed 2 nights in Oct 2024

10/10 Excellent

Paola Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Edward

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was quick and easy. Eva at reception was great! Lived our upgraded room!
Stayed 1 night in Oct 2024

8/10 Good

Laura

Stayed 1 night in Oct 2024

10/10 Excellent

Jingjie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and comfortable, perfect breakfast
Stayed 2 nights in Sep 2024

4/10 Poor

nicholas

Traveled with family
Disliked: Staff & service, property conditions & facilities
Arrived at 12:00pm after 12 hours of travel, waited4.5 hours in lobby for available room, deluxe room unpleasant view of rear of property
Stayed 1 night in Sep 2024

6/10 Okay

V

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, very walkable
Stayed 1 night in Sep 2024

10/10 Excellent

Clay

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
We drove in from Nice, late at night. GPS wasn't giving exact location, so I called the hotel The night manager was very helpful in guiding us to the right place. Our room was very comfortable. All of the staff were friendly and helpful. Hotel is located within walking distance of the Old Port and La Panier areas. Parking garage ($$$) is located a street over, but we were able to load and unload the car in front of the hotel. We didn't have the breakfast buffet, but it smelled wonderful.
Stayed 3 nights in Sep 2024

4/10 Poor

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The fitness area was closed, the pool was closed and the elevators were broken. Had to carry out luggage down the stairs!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Tracy

Stayed 3 nights in Sep 2024

10/10 Excellent

Warris

Stayed 3 nights in Aug 2024

2/10 Terrible

COSKUN

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this hotel only for it’s pool and when I try to use it I was told that pool wasn’t available
Stayed 1 night in Aug 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at this hotel. Very convenient to restaurants, shopping and historic areas of downtown. Highly recommended!
Stayed 2 nights in Jun 2024

8/10 Good

KRISTEN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice accommodations

Restaurants nearby were closed early and choices were limited. Staff was very friendly and attentive and hotel was very nice as was breakfast option.
Stayed 1 night in Jun 2024

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