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Riad Haj Thami

3.5 star property
Riad with a rooftop terrace, near Jemaa el-Fnaa

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Photo gallery for Riad Haj Thami

Turkish bath, body treatments, facials, manicures and pedicures
Interior
Breakfast, lunch, dinner served; local and international cuisine
Exterior
Room (King) | In-room safe, desk, soundproofing, iron/ironing board

Reviews

7.0 out of 10
Good

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
18 Derb Aghrab, Bab Aylane, Marrakech, 40000
  • Place, Bahia Palace
    ‪8 min walk‬
  • Place, Souk Semmarine
    ‪10 min walk‬
  • Place, Jemaa el-Fnaa
    ‪13 min walk‬
  • Airport, Marrakech (RAK-Menara)
    ‪13 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room | Bathroom | Shower, free toiletries, hair dryer, towels

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Room (King)

Room (King) | In-room safe, desk, soundproofing, iron/ironing board

Room (King)

  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Marrakech

Located in Medina, Riad Haj Thami is within a 10-minute stroll of sights such as Ben Salah Mosque and Place El Moukef. This 5-room, 3.5-star riad has free in-room WiFi along with a rooftop terrace and a 24-hour business center.
View more Riads in MarrakechOpens in a new window

What's nearby

  • Bahia Palace - 8 min walk - 0.5 miles
  • Souk Semmarine - 10 min walk - 0.6 miles
  • Souk of the Medina - 11 min walk - 0.6 miles
  • Marrakech Museum - 11 min walk - 0.6 miles
  • Jemaa el-Fnaa - 13 min walk - 0.7 miles

Getting around

  • Marrakech Central Station - 19 min drive
  • Menara Airport (RAK) - 20 min drive

Restaurants

  • ‪Le Salama Skybar - ‬11 min walk
  • ‪Dabachi Chez Cherif - ‬7 min walk
  • ‪L'mida Marrakech - ‬10 min walk
  • ‪Iraki Shawarma - ‬9 min walk
  • ‪Naranj - ‬11 min walk

About this property

Riad Haj Thami

Riad with a rooftop terrace, near Jemaa el-Fnaa
Guests of Riad Haj Thami enjoy a rooftop terrace, free WiFi in public areas, and a conference center. Airport transportation is made easy with an airport shuttle for a fee. The front desk is staffed 24/7 to help with dry cleaning/laundry, tours or tickets, and securing valuables. Additional amenities include a 24-hour business center, a library, and express check-in.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Electric kettles, ceiling fans, and safes are also standard.
Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with Turkish bath/hammam.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 12:30 PM for a fee: EUR 5 per person
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Library
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference center
  • Meeting room

Outdoors

  • Barbecue grill
  • Rooftop terrace

Spa

  • Facials
  • Manicures/pedicures
  • Massage
  • Turkish bath

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Shared kitchen access

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Express check-in available
Minimum check-in age: 12

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for local cuisine breakfast: approximately EUR 5 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
  • Check-in: noon—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 12
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

Riad Haj Thami Marrakech
Haj Thami Marrakech
Haj Thami
Riad Haj Thami Riad
Riad Haj Thami Marrakech
Riad Haj Thami Riad Marrakech

Frequently asked questions

Are free cancellation options available at Riad Haj Thami?

Riad Haj Thami provides free cancellation on certain room rates. To learn more, take a look at the cancellation policy on Orbitz.

What is there to do within easy reach of Riad Haj Thami?

This riad is situated in Medina within a 10-minute walk of House of Photography and Place El Moukef. You'll also find Jemaa el-Fnaa and Avenue Mohamed VI within a short drive.

Is there parking available at Riad Haj Thami?

No, this riad doesn't offer parking.

Is there a spa available at Riad Haj Thami?

Spa services at the riad include body treatments, mani/pedis, facials, and massages.

Does Riad Haj Thami feature a casino on the premises?

No, Riad Haj Thami doesn't have a casino.

Is there an indoor pool at Riad Haj Thami?

No, there is no indoor pool at this riad.

Is Riad Haj Thami good for couples?

Couples will appreciate amenities like a restaurant, massages, and a Hammam at this riad.

Are there hot tubs at Riad Haj Thami?

No, this riad doesn't have a spa tub.

Does Riad Haj Thami have a restaurant with a breakfast menu?

Yes, Riad Haj Thami serves breakfast (local cuisine) each morning for a surcharge from its restaurant.

Does Riad Haj Thami allow pets to stay free of charge?

Yes, pets stay free at Riad Haj Thami.

Does Riad Haj Thami have connecting rooms?

No, there aren't connecting guestrooms at this riad.

How far is the airport from Riad Haj Thami?

The closest major airport to Riad Haj Thami is Menara Airport (RAK), which is 5.1 mi away (20 minutes by car).

Can I book a room with a balcony at Riad Haj Thami?

No, you won't find accommodations with balconies at Riad Haj Thami.

Riad Haj Thami Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 9 out of 30 reviews
Rating 8 - Good. 9 out of 30 reviews
Rating 6 - Okay. 3 out of 30 reviews
Rating 4 - Poor. 6 out of 30 reviews
Rating 2 - Terrible. 3 out of 30 reviews

6.6/10

Cleanliness

7.4/10

Staff & service

4.6/10

Amenities

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Stayed 5 nights in Feb 2019

10/10 Excellent

Verified traveler

Stayed 5 nights in Feb 2019

10/10 Excellent

Verified traveler

Stayed 5 nights in Feb 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2019

8/10 Good

Frank, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

this riad was a short walk through the souks

since the riad was in the medina the taxi dropped us at a point in the city walls where Hamid the riad manager met us and walked us the short distance to the property. Hamid made us very welcome with mint tea and directions through the souks and plenty of information re how to haggle in the stores etc. he was also happy to arrange tours and evening entertainment for us
Stayed 4 nights in Sep 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DO NOT stay here under any circumstance

Booked a twin room with bathroom but were given a double room with no bathroom which isn't what we payed for. I asked for a refund for that day and was told to go to another riad in the night. We swapped rooms the next day, but the staff were awful. The riad was managed by a couple. The husband was okay however the wife was horrible and made our stay uncomfortable and scary. She physically harassed me at one point, violently stroking my thigh in my bed to grab my attention, even when I pulled away. The tax in € needed to be paid and the husband said to pay on the day of check out as I only had dirhams and needed to exchange. The wife constantly begged saying please every time I walked past and did for days. I gave in and paid by card. She charged me extra but wouldn't tell me why. It incurred a charge for me but I could no longer deal with the harrasment. At one point she was demanding it and wouldn't let me out the riad when I told her I would pay when I got back as our taxi was waiting. The TV in the room was not working as the box was missing. They kept blaming it on the wind, however after constant complaining she suddenly brought the box. Only one remote had working batteries and instead of replacing them she made us swap the batteries every time we needed to use the air conditioning or remote. We couldn't find the riad staff in the morning for breakfast most the time, and when we did it was only 2 pancakes. No one cleaned the room or replaced towels in a whole week.

8/10 Good

Henri, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The real Marrakesh

Wonderful staff nothing is too much trouble, great surroundings and excellent value. Some of the building is showing damp issues but it was winter and had rained a lot. In an authentic part of town so u can experience an area that is not full of tourists but the real people of Marrekesh. They can organise trips for u. A bit tricky to find so better to get them to arrange a taxi to meet u , the driver will take u to the door of the Riad. They don't speak much English , but certainly make up for it with their enthusiasm
Stayed 3 nights in Feb 2018

2/10 Terrible

Therold

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nothing but Problems... Avoid this hotel

Beware! Do not trust the Riad Haj Hotel. Do not pre-pay I have had nothing but problems and unfulfilled promises since I stepped in the door. This hotel should be avoided. My bags were placed in a room rented out to strangers without my knowledge or consent. My room was changed to a smaller / cheaper room (instead of a private bathroom I was offered a SHARED BATHROOM ON A DIFFERENT FLOOR). The hotel would not allow me to cancel my reservation without paying full price. What I found unbelievable however is that after all that (and even having hotels.com kindly intercede on my behalf without success) This “hotel” had the nerve to ask for one of the two pillows on my bed so they could give it to another guest. Really, I’m not joking, they wanted their extra pillow back. Again, I have had nothing but problems and unfulfilled promises since I stepped in the door. You really should avoid this hotel for your own sake. All in all this has been a stressful and disappointing experience. Don’t wind up like me.
Stayed 5 nights in Nov 2017

8/10 Good

kaycee, Uk

Liked: Cleanliness

Not a great experience

This place isn't in a nice area, our taxi driver dropped us 15 minutes away and said we had to walk the rest of the way, it was a complete maze and not another tourist around so we were hounded by Moroccan men! When we finally arrived the hostel was pretty clean and the people were nice but they didn't speak much English, but there was an weird vibe. we felt we had to walk on egg shells and whisper and although it said it was fully booked there was no one there. We decided to move to a different hotel the next day because we didn't feel safe at all.
Stayed 5 nights in Aug 2017

4/10 Poor

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
Le personnel est très sympathique et de bons conseils ( Fatima-Zahra et Mustafa). Cependant il y avait des petites bêtes dans le lit (découvertes le jour du départ) et nous sommes revenus couverts de piqures. A priori il s'agit de punaises de lit !! Je ne recommande pas du tout pour la propreté du coup.
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Stayed 7 nights in Oct 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Me gusto la atencion ofrecida por el recepcionista. El mantenimiento del Riad es mejorable, ya que a mi parecer esta algo abandonado.
Stayed 4 nights in Oct 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jul 2019

6/10 Okay

Auriane, Saint-Denis

Traveled with family
Liked: Cleanliness, staff & service
A notre arrivée nous n'avons pas eu la chambre que nous avions réservé avec salle de bain privée (seulement pour la première nuit sur 3), elle était déjà occupée...mauvaise organisation... Nous avons été placées dans une autre chambre et avons eu le droit à la salle de bain avec toilettes publique du riad... ce fut très décevant... Le deuxième jour nous avons été placées dans la chambre réservée avec salle de bain privée, bien plus pratique ! Peu d'équipement dans la salle de bain (c'est à vous de tout apporter, sèche-cheveux, gel douche, il n'y a qu'un savon de fourni) et un pommeau de douche non compatible avec la fixation au mur. Sinon très propre. Salon et terrasse très agréables. Personnel au top, à notre arrivée on nous a offert le thé. Merci à Mohamed qui est adorable et très serviable :D Je vous recommande de prendre le déjeuner et dîner à l'extérieur car beaucoup moins cher. Le riad propose des excursions mais nous sommes restées les 3 jours à Marrakech. Riad situé dans la Medina, (quartier authentique du vieux Marrakech) à 15 min à pieds de la place Jamaa Lafna, attention repérez-vous bien parce que nous nous sommes perdues, toutes les rues se ressemblent ! Attention aux arnaques des taxis ! Négociez car ils vont vous proposer 100dh (10euros) pour 2 Km (20 ou 30 dh pas plus) ;)
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveler

Oui mais pour 1 nuit ou deux . Si l on souhaite faire une halte pour juste dormir
Stayed 7 nights in May 2018

8/10 Good

Corinne, Laon France

Liked: Staff & service, property conditions & facilities, room comfort
Merci à Khadija, Mariam et surtout Rachid pour leur accueil, disponibilité et humour. A notre arrivée la chambre dans ce Riad n’etait pas disponible, nous avons été relogés en compensation dans un Riad voisin de grand luxe :-) magnifique! Les 3 nuits suivantes au Riad Haj Thami furent correctes, conformes au pays d’accueil et au prix proposé . Salle de bain un peu petite, mal ventilée, mais nous nous en sommes accommodés. Nous recommendons l’excursion dans la vallée de l’Ourika, proposé et réservé par le Riad à un prix très correct. Riad situé à 15 mn à pied de la place Jama el Fna en passant par des ruelles typiques et non touristiques de la Médina, ce qui fait tout leur charme. Au plaisir ! Philippe (Golden boy ) ;-) et Corinne (Teacher ;-)
Stayed 4 nights in Apr 2018

8/10 Good

Valentina, Marrakech

Liked: Staff & service

NICE RIAD A BIT AWAY FROM THE CITY CONFUSION

This small Riad is situated in the Medina, 15 minutes walking from the main square of the city. It is in the very centre but a bit away from the touristic area, which is a plus :-) The Riad is small and clean enough, with a nice roof terrace where you can relax and have a tea. Try to book a room with a private bathroom, or else you will have to use the shared one which is on another floor and not very comfortable. We had to use this room for the first two days as there was a problem with our room, but then the owner and receptionist found a solution for us and we could move to the other room. The room was big enough with a nice closet and bathroom with shower. It was very clean. Breakfast is served in the living or in the terrace, and it is homemade and delicious with the best orange juice I have ever tried! Everyone in the Riad is very nice and helpful, starting from the lady of the house, Hadija, and the receptionists Mohammed and another two guys (Sorry, I don't remember the names!) to the housekeeper lady :) I would recommend this Riad to everyone looking for a peaceful and not too fancy place to stay when in Marrakech.
Stayed 7 nights in Apr 2018

4/10 Poor

Micha, Berlin

Disliked: Cleanliness, property conditions & facilities
Der Standort des Hotels ist, wie üblich in Marrakech, schwer zu finden. also ist man angewiesen auf Hilfe. Diese Hilfe wird auch gern geliefert, allerdings von dubiosen Typen auf der Straße. In meinem Falle hat mich jemand aufdringlich angesprochen, aber ohne mitzuteilen, dass er für die Hilfe Bargeld verlangt. Er mich also zum Standort geführt durch verwinkelte Gassen, natürlich auf Umwegen, und verlangte dann am Ziel 100 Dirham. Eine Unverschämtheit, für 5 Minuten Hilfeleistung. Die Hotelmanagerin fand das wohl total in Ordnung, und hat dem Helfer schließlich 50 Dirham in die Hand gedrückt, aber natürlich von mir zurück verlangt. Dann ging es erstmal unter die Dusche. Hier lief leider das Wasser nicht ab, und das ganze Bad stand ca. 2 Stunden unter Wasser. ZUguterletzt verlangten die Managerin dann noch eine Tax. Keine Ahnung, was damit gemeint sein soll. Ich musste diesen Betrag dann aber noch zahlen, zuerst wurden 50 Dirham pro Tag verlangt, nach meinen Protesten dann 25 Dirham. Ist nicht viel, trotzdem unverschämt.
Stayed 2 nights in Mar 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien situé, personnel sympa. Terrasse agréable pour le petit déj et le thé à la menthe en fin de journée mais le hammam n'était pas en fonction... dommage
Stayed 3 nights in Mar 2018

10/10 Excellent

virginie, lorient

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Riad bien entretenu et très familial.

Très bon accueil par Mouhamed et Hadijah dans un beau riad situé à 15 min à pied de la place Jamaa El Ena. Vous vous sentez comme chez vous. Propreté des lieux, personnel adorable et à l écoute. Je reviendrai sans hésitation. Je recommande cet hôtel.
Stayed 6 nights in Mar 2018

8/10 Good

Verified traveler

Liked: Staff & service

Personnel tres gentils

Personnel tres gentils et acceuillants
Stayed 3 nights in Mar 2018

10/10 Excellent

laurent, st thibery

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon séjour , vérifier vos mails avant de partir ..
Stayed 7 nights in Feb 2018

4/10 Poor

Jose Roberto

Disliked: Property conditions & facilities, room comfort

Bad experience in Marrakech.

I didnt like. They didnt send me the transfer to the airport, I have to call and finally someone arrived to pick me up. I The accept it and the manager by phone told me to go to another Riad that Hotel.com agreed to change my reservation. When I arrived the next Riad, they didnt know anything about it. At the end I found by myself a hotel in front of the Square and stayed overthere my days in Marrakech. Hope Hotel.com reimburse me.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Riad muy bonito y muy cuidado

El Riad es muy bonito y está todo muy limpio y muy nuevo. Nos recibieron con un té. El personal es muy amable, aunque no saben español y poco inglés, por lo que la comunicación no es muy fácil. Pero hacen todo lo posible por agradarte y entenderte. Estupendo desayuno. La habitación con calefacción/aire acondicionado bastante silencioso. La terraza es preciosa también. Lo peor la ubicación, está a unos 15 minutos de la plaza Jma el fna, y la primera vez nos perdimos. Todas las calles parecen iguales!!
Stayed 3 nights in Jan 2018

4/10 Poor

jacline, bretagne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Responsable ...peu responsable !

la veille de mon départ soit le samedi 16 décembre à 22h15 je reçois ce mail du responsable du riad: bonsoir nous avons des problèmes techniques dans nos chambre nous ne pouvons pas vous héberger . second mail devant ma surprise a 8h de mon depart ...Jai appelé expedia ils vont trouver une alternative peut être riad sidi ayoub le lendemain d alternative à l aeroport de marrakech aucune ... et en plus le gerant du riad pour ne pas me rembourser et c'est ca le pompom a dit : Nous revenons vers vous suite à votre demande de remboursement de votre réservation d'hôtel Expedia au riad haj thami Suite à votre requête, nous regrettons de vous informer que l'hôtel refuse le remboursement pour votre réservation. Ce dernier nous informe que l'hôtel est ouvert mais que ne vous êtes pas présentés. Nous sommes désolés mais nous sommes dans l'obligation de respecter la décision de l'hôtel et ne pouvons donner une suite favorable à votre demande. depuis expedia a fait des recherches prouvant ma bonne foi et j'attends le remboursement !!!quelle mauvaise fois ce gerant que j'ai appelle a plusieurs reprises a marrakech et qui était toujours aux abonnes absent ..pas là le patron ....pas là!!!!
Stayed 3 nights in Dec 2017

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