6/10 Okay
farhan a.
Jul 3, 2024
Liked: Cleanliness
not the worst not the best
Warm welcome from staff on arrival
Communication with venue hosts was poor on the run up to our company party with emails and messages more often than not taking several days to respond to after several chasers
The venue itself is 3 star standard at best. Its fairly run down and needs work. The ‘double’ beds are two singles pushed together. The mattresses probably needed replacing several years ago. Lots of ‘patch up and repair’ work done to poor standards throughout
The gardens are private, the pool is large and has decent seating around it and a bar area
The food was great, with fresh starters and main courses were plenty. The desserts are poor, the venue would be better to bring these in from outside rather than attempting to get the internal catering staff to make them
The entire venue gardens are infested with toads, at night they come out and you hear them croaking (really loud) throughout the night
The berber tent you see in the pictures is collapsed and on the floor, there are random areas on the outskirts of the gardens were all sorts of ‘odds and ends’ are piled up, assume waiting collection.
The manager Mohammed was truly exceptional and made lots of effort to make sure the guests were catered for, Hamzah at the bar was also very good.
The main villa consists of just one main lounge/seating room and bedrooms.
In summary we have stayed at much better venues in Morrocco for a similar price, ok but not great
farhan a.
Stayed 4 nights in Jun 2024