Kenzi Menara Palace & Resort

5.0 star property
Luxury hotel with 3 restaurants connected to a shopping center in Marrakech

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Photo gallery for Kenzi Menara Palace & Resort

2 outdoor pools, pool umbrellas, sun loungers
Building design
3 restaurants, breakfast, lunch, dinner served; Moroccan cuisine
3 restaurants, breakfast, lunch, dinner served; Moroccan cuisine
Property grounds

Reviews

8.4 out of 10
Very good

Popular amenities

  • All inclusive
  • Pool
  • Bar
  • Gym
  • Room service

Explore the area

View in a map
Av. Mohamed VI, Zone Agdal, Marrakech, 40000
  • Avenue Mohamed VI
    ‪2 min walk‬
  • Agdal Gardens
    ‪3 min drive‬
  • Jemaa el-Fnaa
    ‪4 min drive‬
  • Marrakech (RAK-Menara)
    ‪7 min drive‬

Room options

Premium Room, Twin Beds, Pool and Atlas mountains View

  • 605 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

Premium Suite, King Size Bed, Pool and Atlas mountains View

10.0 out of 10
Exceptional
(1 review)
  • 1174 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 1 King Bed

Premium Room, Twin Beds, Garden View

8.6 out of 10
Excellent
(4 reviews)
  • 605 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

Premium Room, King Size Bed, Pool and Atlas mountains View

7.2 out of 10
Good
(5 reviews)
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

Premium Suite, King Size Bed, Garden View

  • 1174 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

deluxe triple room

  • 605 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Premium Room, King Size Bed, Garden View

9.2 out of 10
Wonderful
(25 reviews)
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

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About the neighborhood

Marrakech

Located in Mechouar-Kasbah, Kenzi Menara Palace & Resort is adjacent to Avenue Mohamed VI with other popular attractions like Jemaa el-Fnaa within a within a few miles (5 km). This 236-room, 5-star hotel has 2 outdoor pools along with a full-service spa and 3 restaurants. Located centrally in Marrakech, it's connected to a shopping center and also close to Le Grand Casino de La Mamounia and Agdal Gardens.

What's nearby

  • Avenue Mohamed VI - 2 min walk - 0.1 miles
  • Agdal Gardens - 3 min drive - 0.9 miles
  • Le Grand Casino de La Mamounia - 4 min drive - 2.3 miles
  • Oasiria Water Park - 4 min drive - 1.6 miles
  • Jemaa el-Fnaa - 4 min drive - 2.8 miles

Getting around

  • Marrakech Central Station - 5 min drive
  • Menara Airport (RAK) - 9 min drive

Restaurants

  • ‪Boucherie Hammoud - ‬5 min drive
  • ‪Café Tablem Marrakech - ‬19 min walk
  • ‪Mozaik - ‬5 min drive
  • ‪Dar Naji - ‬3 min drive
  • ‪Adam Park Hotel - ‬6 min walk

About this property

Kenzi Menara Palace & Resort

Luxury hotel with 3 restaurants connected to a shopping center in Marrakech
Guests of Kenzi Menara Palace & Resort have access to a full-service spa, 2 outdoor pools, and a children's pool. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for MAD 200 per vehicle one-way. The 24-hour front desk has staff standing by to help with concierge services, securing valuables, and dry cleaning/laundry. Other amenities at this luxury hotel include a gym, free WiFi in public areas, and an outdoor tennis court.
Guests can expect to find free WiFi and LCD TVs with satellite channels. Bathrooms offer spring water baths, hair dryers, and free toiletries. Other standard amenities include balconies, sitting areas, and minibars.
An outdoor tennis court and a health club are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

Children under 12 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 4 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Cinecittà
  • L'Orientaliste
  • Restaurant L'Insensé
  • Saoussane
  • Snack Pool Bar

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Children's pool
  • Designer stores
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Outdoor tennis court
  • Piano
  • Playground
  • TV in common areas
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's games
  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (24 inch wide door)
  • Wheelchair-accessible path to elevator

More

  • 2 floors
  • Banquet hall
  • Built in 2008
  • Fireplace in lobby
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 1 year old or younger stays free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MAD 28.60 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: MAD 200 per vehicle (one-way, maximum occupancy 4)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM—-midnight
  • Check-out: noon
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Kenzi Menara
Kenzi Menara Palace
Kenzi Menara Palace All Inclusive
Kenzi Menara Palace All Inclusive Hotel
Kenzi Menara Palace All Inclusive Hotel Marrakech
Kenzi Menara Palace All Inclusive Marrakech
Kenzi Palace
Menara Palace
Kenzi Menara Palace Hotel Marrakech
Kenzi Menara Palace Marrakech
Kenzi Menara Palace Hotel
Kenzi Menara Palace Resort Marrakech
Kenzi Menara Palace Resort
Kenzi Menara & Marrakech
Kenzi Menara Palace & Resort Hotel
Kenzi Menara Palace & Resort Marrakech
Kenzi Menara Palace & Resort Hotel Marrakech

Frequently asked questions

Is free cancellation available at Kenzi Menara Palace & Resort?

Kenzi Menara Palace & Resort offers free cancellation on certain room rates. For specific requirements, review the cancellation policy on our site.

What's there to do around Kenzi Menara Palace & Resort?

This hotel is situated in Mechouar-Kasbah, just steps from Avenue Mohamed VI. You'll also find Jemaa el-Fnaa and Le Grand Casino de La Mamounia within a short drive.

Is there parking available at Kenzi Menara Palace & Resort?

Yes, valet parking and self parking are offered for free at the hotel.

Is there a spa available at Kenzi Menara Palace & Resort?

There is a full-service spa available for guests to enjoy and services include hot stone massages, body wraps, and couples treatments.

Does Kenzi Menara Palace & Resort feature a casino?

No, Kenzi Menara Palace & Resort doesn't have a casino.

Is there an indoor pool at Kenzi Menara Palace & Resort?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools.

What amenities will couples enjoy at Kenzi Menara Palace & Resort?

There are plenty of amenities for couples at this hotel, including 2 outdoor pools, a bar, and a poolside restaurant.

Does Kenzi Menara Palace & Resort have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Kenzi Menara Palace & Resort feature a restaurant that includes a breakfast menu?

Yes, Kenzi Menara Palace & Resort has 3 restaurants, and serves free buffet breakfast each morning.

Does Kenzi Menara Palace & Resort allow pets to stay for free?

No, pets and service animals aren't allowed at Kenzi Menara Palace & Resort.

Are there connecting rooms at Kenzi Menara Palace & Resort?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Kenzi Menara Palace & Resort?

The closest major airport to Kenzi Menara Palace & Resort is Menara Airport (RAK), which is 3.2 mi away (9 minutes by car).

Can I book a room with a balcony at Kenzi Menara Palace & Resort?

Yes, every guestroom at Kenzi Menara Palace & Resort comes with a balcony with some featuring garden or pool views.

Does Kenzi Menara Palace & Resort offer wedding services?

There are wedding services available at Kenzi Menara Palace & Resort if that's in your vacation plans.

Kenzi Menara Palace & Resort Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 449 out of 1001 reviews
Rating 8 - Good. 339 out of 1001 reviews
Rating 6 - Okay. 123 out of 1001 reviews
Rating 4 - Poor. 56 out of 1001 reviews
Rating 2 - Terrible. 34 out of 1001 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sila

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Notre séjour au Kenzi Menara Palace était super ! Très bon accueil, le personnel est au petit soin, très gentil. L’hôtel est spacieux et très propre. Le petit déjeuner est varié. L‘extérieur est magnifique et la piscine est grande. Nous y retournons sans hésiter. Merci à Mehdi et Mouad, les deux coachs, pour votre sympathie, à bientôt !
Stayed 4 nights in Jun 2025

8/10 Good

Zawadi

Liked: Cleanliness, amenities, property conditions & facilities
Cleanest place and friendly staff and concierge person Sharif he was an amazing person
Stayed 5 nights in May 2025

8/10 Good

Zawadi

Liked: Cleanliness, property conditions & facilities
The hotel stuff were so amazing and the concierge person called Sharif was so helpful with transport and he made our trip enjoyable with his services
Stayed 2 nights in May 2025

2/10 Terrible

Mohammed

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I paid for upgraded room and I got a regular room plus the room is infested with cockroaches and bugs. I moved to a different room, the air conditioner, not working and no accommodation.
Stayed 6 nights in May 2025

8/10 Good

Melanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pas mal du tout

Très bon séjour dans cet hôtel. Nous avons beaucoup apprécié la piscine chauffée. Petit déjeuner très bien aussi manque juste le jus d’orange pressé et les oreillers un peu trop durs sinon c’était un excellent séjour ! Le personnel était très bien.
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Stayed 4 nights in May 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 1 night in May 2025

10/10 Excellent

Sarah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Ngeiyah

Stayed 1 night in Apr 2025

10/10 Excellent

Oluwabankole

Liked: Property conditions & facilities
Lovely
Stayed 4 nights in Mar 2025

6/10 Okay

Bernich

Traveled with family and small children, Traveled with family
Liked: Cleanliness
N/A
Stayed 2 nights in Apr 2025

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Don’t be fooled by the pictures

Honestly one of the worst hotels I’ve been to. Mainly due to the service of the staff. The receptionist were unfriendly and unhelpful. The same goes to the restaurant staff, they were busy talking to each other rather than filling missing food and beverage to the buffé. They also did not take away the platters or glasses. The reception questioned me and my mother the first day prior to check-in, why I did not want to share a bed with my mother, calling me an immature man. The last day the two people inte reception try to scam me with the booking a taxi to the airport, demanding 20 dirham (I paid 60 dirham before). They spoke Arabic since they knew I was Swedish. Little did they know I speak Arabic and understood what they were trying to do.
Stayed 5 nights in Mar 2025

6/10 Okay

Sandy

Traveled with partner
Disliked: Staff & service
Kenzi offered a generally acceptable stay, with a safe and quiet environment conveniently located near the city center. The readily available taxi service was a definite plus. However, several issues detracted from the experience. The staff's demeanor was less than welcoming. Despite two requests, our malfunctioning refrigerator was never repaired. Furthermore, we encountered a large cockroach in the restroom, which, after being dealt with by my husband, was not removed by housekeeping. Finally, the dinner was significantly overpriced, especially considering the mediocre quality of the food.
Stayed 5 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jean Francois

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Merci encore à toute l'équipe du kenzi Menara qui ont rendu notre séjour merveilleux. Nous sommes arrivé tard le soir la première nuit et la chambre que l'on nous à donné ne nous à pas plu. Le lendemain nous allons à la réception et avons expliqué notre situation ils nous ont changé de chambre et surclassé même sans aucun frais. Nous avons été ravi de l'ensemble de l'établissement en passant du Petit déjeuner qui était très copieux et varié ainsi que de la piscine extérieure géante. C'était l'anniversaire de ma femme et ils ont ramené deux gâteaux un dans la chambre et un au restaurant de l'hôtel le soir avec les musiciens qui allait avec. Nous avons vraiment l'impression d'être des clients et chaque demande est vraiment pris au sérieux, merci à vous de l'ensemble de la prestation et continuez de cette façon.
Stayed 4 nights in Mar 2025

6/10 Okay

Eddie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Honestly, this resort has soooooooooooooo much potential to be nice. However, poor service and average food brings it down a lot. Firstly, I agree with previous reviews that the breakfast staff were lousy and inattentive. We didn't get a single hello, or welcome when we arrived each morning. The food was very average with very little variety - let's just say this would have been good for a 3 star resort. Moving onto the staff - there was a certain arrogance from some members at check-in that made us feel unwelcome and unable to ask simple questions. I'm not sure if this is down to a single individual (although one in particular comes to mind), or overall working culture they have at this hotel. Regardless, something needs to change. Overall, as I said before, this place has so much potential as it has such nice rooms, pools, and relaxing areas. However, sub par food and really really bad service (for a 5* resort) reminds me more of a 3 star budget resort, rather than a 5* star one.
Stayed 6 nights in Mar 2025

4/10 Poor

Morgan

Disliked: Cleanliness, staff & service
Stayed 3 nights in Feb 2025

10/10 Excellent

Amer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s nice clean close to the airport and activity
Stayed 3 nights in Feb 2025

6/10 Okay

Ian

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Elaine

Liked: Staff & service, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Kevin

Liked: Cleanliness, amenities
Stayed 1 night in Jan 2025

10/10 Excellent

Ahmed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

2/10 Terrible

Mostafa

Disliked: Cleanliness, staff & service, property conditions & facilities
Too expensive for this property and service. I got charge $5 for a coffee machine I never used. I’m not recommend it to anyone.
Stayed 1 night in Jan 2025

10/10 Excellent

Marra Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

Lucy

Traveled with family
Liked: Cleanliness
The area was isolated so it was good that a shuttle bus was provided to transport to medina. The food wasn't great, although we only ate once at the buffet in the evening but was very expensive particularly for the quality. We also felt at times the staff were slightly pushy which was a bit uncomfortable. However the hotel was clean.
Stayed 5 nights in Dec 2024