Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.
Puntuación de 10, es decir, Excelente. Basada en 168 de 418 opiniones
10 - Excelente
168
Puntuación de 8, es decir, Bueno. Basada en 152 de 418 opiniones
8 - Bueno
152
Puntuación de 6, es decir, Aceptable. Basada en 56 de 418 opiniones
6 - Aceptable
56
Puntuación de 4, es decir, Malo. Basada en 29 de 418 opiniones
4 - Malo
29
Puntuación de 2, es decir, Terrible. Basada en 13 de 418 opiniones
2 - Terrible
13
8.0/10
Limpieza
8.6/10
Servicio y personal
8.0/10
Servicios
7.6/10
Condiciones de la propiedad
7.2/10
Cuidado del medio ambiente
Opiniones
10/10 Excelente
Bill
Viaje de negocios
13 ago. 2025
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good location for my needs and local facilities
Bill
Se hospedó 3 noches en agosto de 2025
4/10 Malo
John
7 ago. 2025
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
One bath towel in a double room for two people, general condition of the hotel was dirty and run down, asked for a extra pillow it never arrived.how this hotel is rated as number one in march on trip advisor is beyond me,I will not be taking any notice of them in the future!
John
Se hospedó 1 noche en agosto de 2025
8/10 Bueno
Andrew
Viaje familiar
31 jul. 2025
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Andrew
Se hospedó 1 noche en julio de 2025
8/10 Bueno
Andrew
31 jul. 2025
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Andrew
Se hospedó 1 noche en julio de 2025
6/10 Aceptable
Cliente verificado
24 jul. 2025
Le gustó: Servicio y personal
Ok but needs a bit of upgrading
Room was ok but the floor needed a bit of cleaning.
Cliente verificado
Se hospedó 1 noche en julio de 2025
8/10 Bueno
Amber
19 jul. 2025
Amber
Se hospedó 1 noche en julio de 2025
4/10 Malo
Danny
Viaje en grupo
16 jul. 2025
Le gustó: Servicios
All door locking systems were down for 4 days every time you came back to your room you had to get someone to let you in the hotel is under staff and your always waiting for things to happen checked in Thursday left Sunday the room was never cleaned or any fresh towels breakfast as gone from excellent to poor the sausages u are using I would not give a dog they are tasteless
Danny
Se hospedó 1 noche en julio de 2025
6/10 Aceptable
Andy
9 jul. 2025
Andy
Se hospedó 2 noches en julio de 2025
6/10 Aceptable
Peter
Viaje en pareja
9 jul. 2025
Le gustó: Servicio y personal
The location and parking were perfect for us. We found the staff welcoming and supportive on arrival, including sorting out a problem they had with the room key card system. The continental breakfast was very good and there was the option of a cooked breakfast if we had desired it.
The room was spacious and had good seating and a table which we liked. The bathroom, however, was disappointing as clearly it needs updating. The over sink light wouldn't switch on, there was a lot of mould on the bath sealant and an inadequate shower screen that didn't stop water pooling on the floor.
Peter
Se hospedó 1 noche en julio de 2025
4/10 Malo
R
22 jun. 2025
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
When I arrived there was no one at reception. after a wait of approximately 6 minutes a young man appeared and gave me the key card. I went up to the room and I found that the floor was not swept properly. The towels provided in the bathroom were filthy which prompted me to closely examine the bedding. The duvet cover had stains on the underside so I decided to turn it over. Also all of the room doors were what can only described as requiring renewing. They were scratched and scuffed and looked like they had all been kicked which Immediately made me worry that I'd chosen the wrong hotel. I found out later that the hotel had been housing immigrants for a long while and i don't think that the new owners had actually refurbished since. The outside temperature when I booked in was about 32 degrees so after getting someone the young lad from reception to show me how the air conditioning worked I asked for an extra key card to allow me to leave the aircon on for when I got back in the evening. I was told that the management didn't allow more than one key. The following morning I asked the reception to replace the towels and was told the cleaners would do that. When I arrived back in the evening they hadn't been replaced at all. I went back to the hotel to collect something in the early afternoon so needed someone to open my door as I had left my key in the room but there was no one there at all. I have mor complaints but no more room to express them. The worst hotel I've known.
R
Se hospedó 2 noches en junio de 2025
10/10 Excelente
Joanne
22 jun. 2025
Le gustó: Limpieza y servicio y personal
Joanne
Se hospedó 1 noche en junio de 2025
4/10 Malo
Andy
20 jun. 2025
Le gustó: Servicio y personal
I stay here at least a few times a month for business trips, unfortunately, it's gone downhill. Quality of the food, the rooms, the only good part are the staff who are friendly.
Now you pay an extra for cooked breakfast (which I would avoid)
Andy
Se hospedó 2 noches en junio de 2025
10/10 Excelente
Zak
25 may. 2025
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
10/10 would stay again
Great one night stay. Free breakfast which was good and fresh. Lots of free parking. Friendly and helpful check in staff and good sized room!
Considering it was about £55 for a night, I was happily surprised by the quality of my stay.
Zak
Se hospedó 1 noche en mayo de 2025
10/10 Excelente
Bill
19 mar. 2025
Le gustó: Limpieza y servicios
Very good
Bill
Se hospedó 1 noche en marzo de 2025
8/10 Bueno
Bill
Viaje en grupo, Viaje de negocios
13 mar. 2025
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Ok
Bill
Se hospedó 1 noche en marzo de 2025
4/10 Malo
Arturas
13 mar. 2025
No le gustó: Limpieza y servicio y personal
Arturas
Se hospedó 1 noche en marzo de 2025
4/10 Malo
Chris
8 mar. 2025
Le gustó: Servicio y personal
No le gustó: Comodidad de las habitaciones
Unable to sleep followed by a terrible breakfast
We were in room 3 which was immediately above the kitchen extractor fan, the noise of which made sleep impossible. The quality of the breakfast was very poor.
Chris
Se hospedó 1 noche en marzo de 2025
6/10 Aceptable
Geraint
5 mar. 2025
Geraint
Se hospedó 1 noche en marzo de 2025
6/10 Aceptable
Jo
18 feb. 2025
The staff were lovely and went above and beyond to do all that they could. However, the rooms are in need of some work, the heating, ceiling tiles, sofa’s that aren’t worn out, etc. This would make the hotel a truly lovely place to stay.
Jo
Se hospedó 1 noche en febrero de 2025
10/10 Excelente
Kirstie
Viaje en pareja
17 feb. 2025
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
the hotel and room was lovely a good breakfast we had a loveky weekend and we will visit again
Kirstie
Se hospedó 3 noches en febrero de 2025
8/10 Bueno
Andy
10 feb. 2025
Andy
Se hospedó 2 noches en febrero de 2025
10/10 Excelente
Hans
Viaje de negocios
29 ene. 2025
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
In the name of God, go;
The Cromwell hotel is nice , clean and fit a business stay, affordable 10/10
Hans
Se hospedó 1 noche en enero de 2025
4/10 Malo
paul
Viaje de negocios
26 ene. 2025
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Tired Cold.
Tired.
Cold.
Marks on duvet and towels
Noise from kitchen extractor in room.
paul
Se hospedó 1 noche en enero de 2025
8/10 Bueno
barry
17 ene. 2025
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Nice but not sure if i would stay again
It was a nice room very clean and tidy the only down fall was i could not get much sleep as there was a outside light on lighting up half my room coming from the kitchen down stairs , allso the room come with breakfast that i did not get that i was told on a Sunday its from 8am but in the welcome book in the room it said its from 7am or you can get a takeaway breakfast but the staff never told me this when i booked in
barry
Se hospedó 1 noche en enero de 2025
6/10 Aceptable
STUART
Viaje familiar
14 ene. 2025
Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
WE HAVE STAYED 3 TIMES NOW AND HAD NO PROBLEMS BUT THIS STAY ON THE 13TH JANUARY THERE WERE CRISPS ON THE FLOOR IN OUR ROOM WE FOUND A BOTTLE OF TOMATO KETCHUP IN ONE OF THE DRAWS AND A PAIR OF ROPY MENS SOCKS ON ONE OF THE CHAIRS, AND THE HOTEL AND ROOM WAS COLD NO HEATING WAS ON .