The staff was great and the bed was very comfortable, but the room itself was lacking. There were a few design flaws, namely there is no closet or dresser, and just 3 pegs to hang cothes, coats and dry cleaning bags that are supplied. I prefer to unpack so that my clothes aren't smashed so had to use the couch for the clothes. There was no room in the bathroom for all of our toiletries so we used the desk for that. And last but not least, one of the bedside sconce-style lights cannot be used because it requires an outlet (instead of being hardwired), but there is no outlet in the general vicinity. We alerted the front desk because there really isn't enough lighting in the room. Although they were going to dispatch a maintenance person to see if they could do anything, that light remained unplugged during our stay.