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Solaire Resort Entertainment City

5.0 star property

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Photo gallery for Solaire Resort Entertainment City

Prestige Suite Bay | Living area
Lobby
Cafe
Fitness facility
Cafe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1 Asean Avenue, Parañaque, Manila, 1701
  • Place, Ayala Malls Manila Bay
    ‪9 min walk‬
  • Place, City of Dreams Manila
    ‪17 min walk‬
  • Place, SM Mall of Asia
    ‪3 min drive‬
  • Airport, Manila (MNL-Ninoy Aquino Intl.)
    ‪5 min drive‬

Room options

Grand Suite

  • Sleeps 2

View all photos for Deluxe King Room with Bay View

Premium bedding, in-room safe, individually furnished, desk

Deluxe King Room with Bay View

  • Sleeps 3

View all photos for Sky Suite

Premium bedding, in-room safe, individually furnished, desk

Sky Suite

  • Sleeps 2

View all photos for Prestige Suite Sky

Premium bedding, in-room safe, individually furnished, desk

Prestige Suite Sky

  • Sleeps 2

View all photos for Prestige Suite Bay

Premium bedding, in-room safe, individually furnished, desk

Prestige Suite Bay

  • Sleeps 2

View all photos for Signature Suite

Premium bedding, in-room safe, individually furnished, desk

Signature Suite

  • Sleeps 2

View all photos for Grand Room, 1 King Bed, Corner (Bay)

Grand Room, 1 King Bed, Corner (Bay) | Living area

Grand Room, 1 King Bed, Corner (Bay)

7.4 out of 10
Good
(3 reviews)
  • Bay view
  • 614 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Bay View

Premium bedding, in-room safe, individually furnished, desk

Deluxe Room, 1 King Bed, Bay View

9.6 out of 10
Exceptional
(10 reviews)
  • Bay view
  • 463 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, in-room safe, individually furnished, desk

Deluxe Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(12 reviews)
  • City view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Bay View (Grand)

Deluxe Room, 1 King Bed, Bay View (Grand) | Premium bedding, in-room safe, individually furnished, desk

Deluxe Room, 1 King Bed, Bay View (Grand)

  • City view
  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Grand, City)

Deluxe Room, 1 King Bed (Grand, City) | Premium bedding, in-room safe, individually furnished, desk

Deluxe Room, 1 King Bed (Grand, City)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite

Signature Suite | Living area

Signature Suite

  • Bay view
  • 1701 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Suite

Grand Suite | Living area

Grand Suite

  • City view
  • 1776 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Sky Suite

Sky Suite | Living area

Sky Suite

  • City view
  • 2024 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Suite

Premier Suite | Living area

Premier Suite

  • City view
  • 936 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Prestige Suite Bay

Prestige Suite Bay | Living area

Prestige Suite Bay

  • City view
  • 1410 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Prestige Suite Sky

Prestige Suite Sky | City view

Prestige Suite Sky

  • City view
  • 2024 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds (Sky)

Studio, 2 Queen Beds (Sky) | Premium bedding, in-room safe, individually furnished, desk

Studio, 2 Queen Beds (Sky)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 700 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed (Sky)

Studio, 1 King Bed (Sky) | Premium bedding, in-room safe, individually furnished, desk

Studio, 1 King Bed (Sky)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 700 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Bay View

Deluxe Room, 2 Double Beds, Bay View | Premium bedding, in-room safe, individually furnished, desk

Deluxe Room, 2 Double Beds, Bay View

10.0 out of 10
Exceptional
(5 reviews)
  • Bay view
  • 463 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, City View

Premium bedding, in-room safe, individually furnished, desk

Deluxe Room, 2 Double Beds, City View

9.4 out of 10
Exceptional
(13 reviews)
  • City view
  • 463 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Garden View

Premium bedding, in-room safe, individually furnished, desk

Deluxe Room, 2 Double Beds, Garden View

8.8 out of 10
Excellent
(6 reviews)
  • Garden view
  • 463 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Garden View

Premium bedding, in-room safe, individually furnished, desk

Deluxe Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(7 reviews)
  • Garden view
  • 463 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Bay View (Grand)

Deluxe Room, 2 Double Beds, Bay View (Grand) | Premium bedding, in-room safe, individually furnished, desk

Deluxe Room, 2 Double Beds, Bay View (Grand)

8.6 out of 10
Excellent
(4 reviews)
  • Bay view
  • 463 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, City View (Grand)

Premium bedding, in-room safe, individually furnished, desk

Deluxe Room, 2 Double Beds, City View (Grand)

  • City view
  • 463 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Garden View (Grand)

Deluxe Room, 1 King Bed, Garden View (Grand) | Premium bedding, in-room safe, individually furnished, desk

Deluxe Room, 1 King Bed, Garden View (Grand)

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 463 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe City King Room

Premium bedding, in-room safe, individually furnished, desk

Deluxe City King Room

  • Sleeps 3

View all photos for Sky Suite Non Smoking

Premium bedding, in-room safe, individually furnished, desk

Sky Suite Non Smoking

  • Sleeps 2

View all photos for Prestige Suite Sky Non Smoking

Premium bedding, in-room safe, individually furnished, desk

Prestige Suite Sky Non Smoking

  • Sleeps 2

View all photos for Signature Suite Non Smoking

Premium bedding, in-room safe, individually furnished, desk

Signature Suite Non Smoking

  • Sleeps 2

View all photos for Grand Deluxe King,Garden View

Premium bedding, in-room safe, individually furnished, desk

Grand Deluxe King,Garden View

  • Sleeps 3

View all photos for Deluxe Double With Garden View

Premium bedding, in-room safe, individually furnished, desk

Deluxe Double With Garden View

  • Sleeps 3

View all photos for Deluxe Garden View King

Premium bedding, in-room safe, individually furnished, desk

Deluxe Garden View King

  • Sleeps 3

View all photos for Deluxe King Room With Garden View

Premium bedding, in-room safe, individually furnished, desk

Deluxe King Room With Garden View

  • Sleeps 2

View all photos for Deluxe Double City View

Premium bedding, in-room safe, individually furnished, desk

Deluxe Double City View

  • Sleeps 3

View all photos for Deluxe King Room With Garden View2

Premium bedding, in-room safe, individually furnished, desk

Deluxe King Room With Garden View2

  • Sleeps 3

View all photos for Grand Deluxe Room With Bay View

Premium bedding, in-room safe, individually furnished, desk

Grand Deluxe Room With Bay View

  • Sleeps 3

View all photos for Sky Studio

Premium bedding, in-room safe, individually furnished, desk

Sky Studio

  • Sleeps 3

View all photos for Deluxe Room With Bay View

Premium bedding, in-room safe, individually furnished, desk

Deluxe Room With Bay View

  • Sleeps 3

View all photos for Grand Deluxe Room With City View

Premium bedding, in-room safe, individually furnished, desk

Grand Deluxe Room With City View

  • Sleeps 3

View all photos for Corner Grand King Bay View

Premium bedding, in-room safe, individually furnished, desk

Corner Grand King Bay View

  • Sleeps 2

View all photos for Grand Deluxe Room King Bay View

Premium bedding, in-room safe, individually furnished, desk

Grand Deluxe Room King Bay View

  • Sleeps 2

View all photos for Premier Suite

Premium bedding, in-room safe, individually furnished, desk

Premier Suite

  • Sleeps 2

About the neighborhood

Parañaque

Located in Tambo within a short walk of Ayala Malls Manila Bay, Solaire Resort Entertainment City is within a mile (2 km) of other popular sights such as Mall of Asia Arena. This 793-room, 5-star hotel welcomes business and leisure travelers with a full-service spa, a casino, and 14 restaurants.

What's nearby

  • Ayala Malls Manila Bay - 9 min walk - 0.5 miles
  • City of Dreams Manila - 17 min walk - 0.9 miles
  • Mall of Asia Arena - 17 min walk - 1.0 mile
  • SM Mall of Asia - 3 min drive - 1.4 miles
  • SMX Convention Center - 3 min drive - 1.3 miles

Getting around

  • EDSA LRT Station - 4 min drive
  • Gil Puyat Station - 7 min drive
  • Ninoy Aquino Intl. Airport (MNL) - 13 min drive

Restaurants

  • ‪Manam Comfort Filipino - ‬10 min walk
  • ‪Kingsford Cafe - ‬3 min drive
  • ‪Starbucks Parqal - ‬11 min walk
  • ‪The Bakery - ‬2 min walk
  • ‪Kkanbu - ‬11 min walk

About this property

Solaire Resort Entertainment City

Guests of Solaire Resort Entertainment City have access to a full-service spa, a casino, and an outdoor pool. Free valet and self parking are available, and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with securing valuables, concierge services, and dry cleaning/laundry. Other amenities at this luxury hotel include a children's pool, a gym, and a sauna.
Guests can expect to find free WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Free local calls, safes, and desks are also standard.
An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.
The onsite spa has 3 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, facials, and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: PHP 1,430 for adults and PHP 715 for children
  • 14 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Finestra
  • Fresh
  • Red Lantern
  • Waterside
  • Yakumi

Things to do

  • 2,357 slot machines
  • 402 gaming tables
  • Art gallery
  • Casino (325,073 square feet of space)
  • Children's pool
  • Concerts/live shows
  • Designer stores
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Shopping
  • Sportsbook
  • Steam room

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • 4,413 square feet of conference space

Outdoors

  • In a state park
  • On the bay
  • Pool cabanas (surcharge)
  • Pool loungers

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Front entrance ramp
  • Lever door handles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 17 floors
  • 2 buildings
  • Banquet hall
  • Built in 2013
  • Designated smoking areas
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for PHP 4270.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

  • A damage deposit of PHP 5000 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately PHP 1430 for adults and PHP 715 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PHP 4270.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses solar energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property uses solar energy.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 9:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Solaire Casino Paranaque
Solaire Resort & Casino Paranaque
Solaire Resort & Casino Metro Manila/Paranaque, Philippines
Hotel Solaire Resort and Casino
Solaire Casino
Parañaque Solaire Resort and Casino Hotel
Solaire Resort Casino Parañaque
Solaire Resort Casino
Solaire Casino Parañaque
Hotel Solaire Resort and Casino Parañaque
Solaire Resort and Casino Parañaque
Solaire Resort And Casino

Frequently asked questions

What's there to see within easy reach of Solaire Resort Entertainment City?

This hotel is situated in Tambo within a 10-minute walk of Parqal Shopping Center and Ayala Malls Manila Bay. You'll also find SM Mall of Asia and City of Dreams Manila within a short drive.

How much does it cost to stay at Solaire Resort Entertainment City?

As of Mar 10, 2026, prices found for a 1-night stay for 2 adults at Solaire Resort Entertainment City on Apr 9, 2026 start from $192, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Solaire Resort Entertainment City?

Yes, valet and self parking are offered for free at the hotel.

Is there a spa available at Solaire Resort Entertainment City?

There is a full-service spa available for guests to enjoy and services include Swedish massages, hot stone massages, aromatherapy, and couples treatments.

Are there luxury amenities available at Solaire Resort Entertainment City?

Yes, guests can indulge in luxuries such as an outdoor pool, 14 restaurants, and in-room massages at this hotel.

Does Solaire Resort Entertainment City have a casino at the property?

Yes, Solaire Resort Entertainment City has a casino that's 325073 square feet and includes 402 gaming tables, 2357 slot machines, and 39 VIP rooms.

Is there an indoor pool at Solaire Resort Entertainment City?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:00 AM and 9:00 PM.

Is Solaire Resort Entertainment City a good place to stay for couples?

This waterfront hotel offers many amenities for couples, including in-room massages as well as 14 restaurants and an outdoor pool.

Does Solaire Resort Entertainment City have a hot tub?

No, but this hotel does have a steam room.

Does Solaire Resort Entertainment City feature a restaurant that includes a breakfast menu?

Yes, Solaire Resort Entertainment City has 14 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Solaire Resort Entertainment City allow pets to stay for free?

No, pets and service animals aren't allowed at Solaire Resort Entertainment City.

Does Solaire Resort Entertainment City have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Solaire Resort Entertainment City?

The closest major airport to Solaire Resort Entertainment City is Ninoy Aquino Intl. Airport (MNL), which is 2.8 mi away (13 minutes by car).

Are there rooms with balconies at Solaire Resort Entertainment City?

No, you won't find guestrooms with balconies at Solaire Resort Entertainment City.

Does Solaire Resort Entertainment City have a wedding venue on site?

There are wedding services available at Solaire Resort Entertainment City if that's in your vacation plans.

Solaire Resort Entertainment City Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 749 out of 1004 reviews
Rating 8 - Good. 159 out of 1004 reviews
Rating 6 - Okay. 53 out of 1004 reviews
Rating 4 - Poor. 21 out of 1004 reviews
Rating 2 - Terrible. 22 out of 1004 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Patrick

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff and spotless facility
Stayed 2 nights in Dec 2025

10/10 Excellent

Jerico

Stayed 1 night in Dec 2025

10/10 Excellent

Carlito

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice Hotel very clean, friendly staff close to MOA and the airport. Very nice buffet they also have casino downstairs we love to come back again next time we’re coming back for vacation.
Stayed 1 night in Dec 2025

10/10 Excellent

Earl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean & comfortable.
Stayed 2 nights in Nov 2025

8/10 Good

Joe

Liked: Cleanliness
Good appearance. It’s pricey . For price to stay at least a free cup of coffee available I mean a brewed coffee not one on sachets. Overpriced never again
Stayed 3 nights in Nov 2025

10/10 Excellent

JOHN, Selma

Stayed 1 night in Nov 2025

10/10 Excellent

JOHN, Selma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome in all areas, rooms are awesome. Staff are awesome and help you and make you feel welcome. Dining is awesome. Casino is awesome. Shopping is awesome.
Stayed 2 nights in Nov 2025

10/10 Excellent

John, El Monte

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay clean environment and the staff are courteous.
Stayed 1 night in Nov 2025

10/10 Excellent

JESSIE, TRACY

Business traveler, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Beauiful room, beautiful city view. Staff very friendly, easy check in.
Stayed 1 night in Nov 2025

10/10 Excellent

Annalou

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel!!
Stayed 2 nights in Nov 2025

10/10 Excellent

Noemi

Liked: Cleanliness, amenities, property conditions & facilities
Very clean , excellent customer service, excellent amenities cant ask for more. Joleane at registration is very helpful , listens to customers needs and very respectful 5 stars!!!!
Stayed 1 night in Nov 2025

10/10 Excellent

Jerico

Stayed 1 night in Nov 2025

10/10 Excellent

Rodolfo

Stayed 1 night in Nov 2025

10/10 Excellent

Christopher

Stayed 1 night in Nov 2025

10/10 Excellent

Jeanette

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was superb!!! Everything is great
Stayed 3 nights in Nov 2025

10/10 Excellent

Alain, kuesnacht

Stayed 3 nights in Nov 2025

10/10 Excellent

Sulaiman

Stayed 3 nights in Nov 2025

8/10 Good

Sulaiman

Traveled with group
Liked: Cleanliness, staff & service, amenities
My recent stay at Solaire Hotel & Casino in Manila was generally smooth. The check-in process was efficient and everything went well. However, the service at the restaurant was noticeably slow, which pushed me to escalate the issue. I filed a complaint with the duty manager at the time, and she was very cooperative and handled the matter professionally. Still, compared to my previous stay, the overall hotel standards and service quality have clearly declined during this visit.
I didn’t take enough photos
Stayed 2 nights in Nov 2025

10/10 Excellent

Jose

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was in excellent condition. I would suggest a transformer be available for us visitors like other hotels
Stayed 2 nights in Nov 2025

10/10 Excellent

JOHN, Selma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was awesome. A wide variety of food.
Stayed 1 night in Nov 2025

6/10 Okay

michael

Traveled with partner
Liked: Amenities
Excellent
Stayed 1 night in Nov 2025

8/10 Good

Jean

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel must major target Asian customers. The size of slipper in the hotel is super small. My husband is Canadian. He is not even 6 feet yet. He is 5 f 10. The slipper can only cover 2/3 of his feet. The hotel does have some reward programs but it is so confused. Lack of explanation when you check in. Too late to find it out.
Stayed 3 nights in Nov 2025

10/10 Excellent

Douglas

Stayed 2 nights in Nov 2025

10/10 Excellent

Ruby

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything is excellent
Stayed 1 night in Nov 2025

10/10 Excellent

cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is great
Stayed 1 night in Oct 2025