Big Hotel

3.0 star property

Choose dates to view prices

Photo gallery for Big Hotel

Interior detail
Property video
Interior entrance
Business Suite | Desk, free WiFi, bed sheets
Garden

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
A. Seno St., Mandaue, 6014
  • Place, City Time Square
    ‪2 min walk‬
  • Place, J Centre Mall
    ‪15 min walk‬
  • Place, SM City Cebu
    ‪4 min drive‬
  • Airport, Cebu (CEB-Mactan - Cebu Intl.)
    ‪13 min drive‬

Room options

Business Suite

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Room

8.0 out of 10
Very good
(1 review)
  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 2 Double Beds

  • 301 sq ft
  • Sleeps 2
  • 2 Double Beds

Standard Twin Room

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Business Suite

  • Sleeps 2

Executive Room

  • Sleeps 2

Deluxe Room

  • Sleeps 2

Standard Double or Twin Room

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Standard Room Double

  • Sleeps 2

Standard Twin Room

  • Sleeps 2

About the neighborhood

Mandaue

Big Hotel places you next to City Time Square and within a mile (2 km) of Mandaue City Hall. This 3-star hotel has 143 rooms and welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • City Time Square - 2 min walk - 0.1 miles
  • J Centre Mall - 15 min walk - 0.8 miles
  • Cebu Country Club - 18 min walk - 1.0 mile
  • Mandaue City Hall - 18 min walk - 1.0 mile
  • SM City Cebu - 4 min drive - 1.4 miles

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 22 min drive

Restaurants

  • Big Hotel Kitchen & Bar
  • ‪Street Yard - ‬3 min walk
  • ‪David's Tea House - ‬1 min walk
  • ‪Hukad - ‬2 min walk
  • ‪Cebu‘s Original Lechon Belly - ‬1 min walk

About this property

Big Hotel

Big Hotel features free WiFi in public areas, a business center, and a meeting room. If you plan to drive, free parking is available. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. This hotel also has a banquet hall.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms offer free toiletries and bidets. Other standard amenities include free local calls and desks.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: PHP 350 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • B/G Restaurant

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (47 inches high)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for PHP 800.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately PHP 350 per person
  • Rollaway bed fee: PHP 800.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM—-11:30 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

BIG Hotel Mandaue
BIG Mandaue
Big Hotel Hotel
Big Hotel Mandaue
Big Hotel Hotel Mandaue
Stay at BIG Hotel Mandaue

Frequently asked questions

Is a free cancellation option available at Big Hotel?

Big Hotel offers free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Big Hotel?

As of Mar 27, 2026, prices found for a 1-night stay for 2 adults at Big Hotel on Mar 28, 2026 start from $46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Big Hotel?

This hotel is located in Mandaue, just steps from City Time Square. You'll also find SM City Cebu and Ayala Center within a short drive.

Will I be able to park at Big Hotel?

Yes, self parking is offered for free at the hotel.

Does Big Hotel feature a casino on the premises?

No, Big Hotel doesn't have a casino.

Will I find an indoor pool at Big Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Big Hotel?

Couples staying at this hotel will appreciate amenities like a bar plus some guestrooms include kitchenettes and city views.

Are there hot tubs at Big Hotel?

No, there isn't a spa tub at this hotel.

Does Big Hotel have a restaurant with a breakfast menu?

Yes, Big Hotel serves buffet breakfast for a surcharge each morning at B/G Restaurant.

Will Big Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at Big Hotel.

Are there connecting rooms at Big Hotel?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Big Hotel?

The closest major airport to Big Hotel is Mactan - Cebu Intl. Airport (CEB), which is 5.6 mi away (22 minutes by car).

Are there rooms with balconies that I can book at Big Hotel?

Yes, some guestrooms at Big Hotel offer a balcony and may feature city views.

Big Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 67 out of 224 reviews
Rating 8 - Good. 98 out of 224 reviews
Rating 6 - Okay. 37 out of 224 reviews
Rating 4 - Poor. 11 out of 224 reviews
Rating 2 - Terrible. 11 out of 224 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Sara

Stayed 1 night in Dec 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is well located for travelers who want all ammenities every thing is close by and the restaurant has good food i would definately recommend staying here
Stayed 4 nights in Dec 2025

4/10 Poor

Corazon

Disliked: Cleanliness, amenities, property conditions & facilities
The staff was good. But their bathroom needs renovation. The tiles you can see the black grout coming out and the white grout almost detached from the tiles. Bathroom towels are dirty dirty white, needs replacement. The only thing good in this hotel is near the parkmall and walking distance. Breakfast is not so inviting. They should change the cook. Food is terrible.
Stayed 23 nights in Oct 2025

8/10 Good

Cielito, Blacktown

Traveled with family
Liked: Amenities
Friendly and courteous staff!❤️
Stayed 2 nights in Nov 2025

10/10 Excellent

Armando Jr.

Stayed 2 nights in Nov 2025

10/10 Excellent

jose, Rio Rico

Liked: Staff & service, property conditions & facilities
The hotel was very nice and tidy but there is a lack of cleanliness. The tables and general areas are not wiped down and disinfected. Other than that the hotel is very nice and convenient, the air conditioning could have been better. But over all it is a nice hotel and I would plan on staying there again.
Stayed 1 night in Oct 2025

8/10 Good

Maria Ester

Stayed 1 night in Sep 2025

10/10 Excellent

Ronald

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice location
Stayed 8 nights in Jul 2025

8/10 Good

Selaphares

Stayed 1 night in Jul 2025

6/10 Okay

Leonard

Disliked: Amenities
Shampoo despenser broken, no fridge or microwave, and bugs But the staff? They were very kind. I really appreciate them.
Stayed 4 nights in Jul 2025

10/10 Excellent

Diomedes

Stayed 16 nights in May 2025

4/10 Poor

Richard, Carlsbad

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in May 2025

2/10 Terrible

Hock soon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very poor service

Stayed 3 nights in May 2025

8/10 Good

Tormod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Richard, Carlsbad

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

4/10 Poor

koom

Stayed 8 nights in Feb 2025

8/10 Good

stephen

Liked: Cleanliness, staff & service, property conditions & facilities

Big hotel

Hotel very good needs to have fridge and safe in room, rooms on front very noisy from main road, breakfast exalent would definitely stay again but request room at rear.
Stayed 1 night in Jan 2025

4/10 Poor

Nino Jollan

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
noisy
Stayed 1 night in Nov 2024

6/10 Okay

Chia Ching

Liked: Staff & service
Next to a noisy road, even at night
Stayed 3 nights in Jul 2024

2/10 Terrible

Randy

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Room dusty and poor bathroom light.
Stayed 1 night in Jul 2024

10/10 Excellent

James

Stayed 3 nights in Jul 2024

10/10 Excellent

Gresilda

Stayed 2 nights in Jul 2024

8/10 Good

Imelda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient
Stayed 3 nights in Jun 2024

8/10 Good

Imelda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is accessible , walkable, and the hotel itself is ok !
Stayed 1 night in Jun 2024

10/10 Excellent

Maria

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant staff, and nice hotel. Very likely to stay again if will be going to Cebu in the future.
Stayed 4 nights in Jun 2024